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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Propel alternatives

Users often seek alternatives to Propel due to persistent technical issues, including login problems and inaccurate transaction displays. Many also express significant security concerns, with some reporting stolen benefits. Alternatives may offer more reliable functionality or specific state-level support.

Why users look for alternatives to Propel

The alternatives

Instacart
4.8★ · 4,670,795 ratings · Free

Instacart provides a grocery delivery service, allowing users to order food and other items from various stores to be delivered to their home R52R55R58R62. Shoppers often provide good communication and timely delivery R55R58R62.

Better for: Instacart is better for users who have difficulty getting to grocery stores due to medical issues or other constraints and need a reliable way to receive groceries at home R52. It suits those who prioritize convenience and appreciate direct communication with their shopper R55R58.

Head-to-head: Propel vs Instacart
Your Texas Benefits
4.8★ · 372,828 ratings · Free

Your Texas Benefits is an app for managing Texas state benefits, offering features like checking balances, viewing documents, and freezing benefits R69R75. It aims to provide a convenient and faster way to handle renewals and access information compared to traditional methods R67R69R72R75.

Better for: This app is better for residents of Texas who need to manage their state benefits, including SNAP and Medicaid, and prefer a digital method for checking balances, submitting documents, and processing renewals R67R69R72R75. It is particularly useful for those who want to freeze their benefits without calling .

Head-to-head: Propel vs Your Texas Benefits
Florida WIC
4.9★ · 40,450 ratings · Free

Florida WIC helps users manage their WIC benefits in Florida, allowing them to view benefits and appointments R90. The WIC program itself is appreciated for contributing to children's healthy lifestyles R80R83R92.

Better for: Florida WIC is better for WIC participants in Florida who need to track their benefits and appointments R90. It suits those who value the WIC program's support for healthy eating for their children R80R83R92.

Head-to-head: Propel vs Florida WIC
Bnft
4.8★ · 39,285 ratings · Free

Bnft allows users to check their WIC balances and scan items to see if they are eligible R95R106. It is generally preferred over traditional coupons for convenience R95.

Better for: Bnft is better for WIC users who want to easily check their remaining balance and verify product eligibility while shopping R95R106. It suits those who prefer a digital tool over paper coupons R95.

Head-to-head: Propel vs Bnft
Indiana WIC
4.8★ · 9,357 ratings · Free

Indiana WIC provides a way for WIC participants in Indiana to manage their benefits and appointment information R112R117. It helps users stay updated and ensures they don't miss appointments R117.

Better for: Indiana WIC is better for WIC participants in Indiana who need to keep track of their benefits and appointments R112R117. It is useful for those who appreciate receiving updates and reminders to manage their WIC program participation effectively R117.

Head-to-head: Propel vs Indiana WIC
Stick with Propel if

You should stick with Propel if you consistently find it easy to use, reliable for checking your EBT balance, and benefit from its discount offers .

Evidence note: None of the alternatives had too few reviews to judge.

Frequently asked

Does Propel have security issues?
Yes, many users report significant security concerns with Propel, including claims of card skimming, stolen benefits, and a lack of privacy protection, with some even advised by county assistance offices to delete the app R4R7R10R15.
Can I use Propel to manage WIC benefits?
While one user asked if they could connect their WIC account to Propel instead of the WIC app, the reviews do not confirm this functionality, and dedicated state-specific WIC apps are available R8.
Why do users switch from Propel?
Users often switch from Propel due to persistent technical issues like login failures, inability to link new cards, and inaccurate or outdated transaction information R1R3R6R9.
Does Instacart deliver groceries?
Yes, Instacart is a grocery delivery service that allows users to place orders for food and other items from various stores and have them delivered to their location R52R55R58R62.
Can Your Texas Benefits upload documents?
Some users report issues with uploading documents on the Your Texas Benefits app and website, while others find it useful for viewing documents R68R75.
Do WIC apps have scanner issues?
Yes, several WIC apps, including Florida WIC, Bnft, and Indiana WIC, have reported issues with their barcode scanners not working or being unreliable for checking product eligibility R82R85R87R89.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Propel 1/5 · US Locked me out: Do not download this app it locked me out of my app. I got a new card from my assistance office. Try entering that and it wouldn’t let me link a new card. This app sucks. Do not download. I’m currently going through a situation where my County assistance can’t even help me due to the fact propel got my information locked on their account so any card I received will be locked
  2. [R9] Propel 3/5 · US App not letting me sign in: The app works but I logged out once and it won’t let me sign back in I even tried making a new account but it still wouldn’t let me make a new account
  3. [R17] Propel 1/5 · US Useless: This app is useless. Have been trying to link my new card for the past month and app keeps saying it is having trouble connecting to the system in our state. Texas. I have emailed several times and called 211 and it still hasn’t been resolved. Yes I done everything from deleting to reinstalling to updating app and my phone and still NOTHING!!!!!
  4. [R19] Propel 1/5 · US Login: Won’t let me link my snap card said I had acc, reset password and link in , it lied!!!!
  5. [R3] Propel 3/5 · US Not working: Keeps saying can’t load recent transactions etc. for months now done deleted it an all that
  6. [R6] Propel 3/5 · US Was great: This really served its purpose well up until recently. I have uninstalled the app twice now due to error messages, saying that they are unable to access the network. However, I keep getting notifications from the app, unfortunately, I’m not able to check the notifications because as soon as I open it, there’s an error.
  7. [R31] Propel 1/5 · US NEVER WORKS: This is useless trash! Even with updates, uninstalled & reinstalled, it STILL gives that same message “We can’t show your EBT balance right now”! Even when I click on the news icon, here comes that message “Something went wrong, please try again later”! It’s not the state of Connecticut’s issue, it’s THE APPS ISSUE! I haven’t seen nor been able to access anything in over 3 months now!
  8. [R33] Propel 1/5 · US This app NEVER UPDATES: The app rarely ever opens? Sometimes I’ll try logging in and it says the app is having some kind of difficulty. Other times when I actually load in the balance is a previous one from a month or 2 ago. And 9/10 it says it can’t update right now. I don’t know if it’s only my phone but this is a ridiculously difficult to use. And im always unsure what’s accurate amounts are
  9. [R4] Propel 1/5 · US Thieves: Horrible they are stealing through this app!!!!!!!!!
  10. [R7] Propel 1/5 · US Urgent: This app doesn’t protect us from anyone who is not me. Anyone can can get my information really easy. I want more security and privacy and protection.
  11. [R10] Propel 1/5 · US Skimming cards/leaking information-download connect EBT.: YALL HURRY AND GO DOWNLOAD CONNECT EBT! You know the app is bad when the county assistance office tells you to delete it and download CONNECT EBT because Propel is skimming cards and leaking people’s private information😳 you would think they have a fire wall set up for people‘s private information, but it doesn’t seem like they’ve taken an
  12. [R15] Propel 1/5 · US Pretty Sure This App Stole My Info: This app was the only place where my ebt information was stored and my card got wiped clean on deposit date. It was literally a BRAND NEW CARD! Happened to me 3 months in a row.
  13. [R12] Propel 3/5 · US Need to see more: Although we can see the transactions we also need to be able to see how much a deposit is going to be and when it’ll be processed.
  14. [R13] Propel 2/5 · US POOR FEATURE ACCESS: App does not have lock/unlock feature to prevent hacker theft. Does not show ledger of amount spent with amount remaining after transaction.
  15. [R26] Propel 4/5 · US App: The app should have the option to lock and unlock the card for Indiana
  16. [R37] Propel 1/5 · US Locking my card: My propel app does not have the locking feature on it I’ve even checked for updates and there aren’t any to add it
  17. [R52] Instacart 5/5 · US A great service.: I have medical issues that I won’t bore you with here but for me Instacart is a true blessing. I can’t get out to go shopping and rarely leave my apartment so this and Walmart plus are a lifeline.
  18. [R55] Instacart 5/5 · US Best service ever!: I had a last minute idea for dinner and the ordering process and communication and delivery were fantastic! Yulia did an amazing job and I’m so happy and thankful for the service!
  19. [R58] Instacart 5/5 · US Fantastic Service: I have always had a great experience with every shopper. They are usually early versus ever being late and the orders are always correct.
  20. [R62] Instacart 5/5 · US Excellent Service: Service was great. My shopper was able to pick up everything that I needed. Delivery was done within timeframe and everything was bagged and placed by the door nearly.
  21. [R67] Your Texas Benefits 3/5 · US Good app. Bad luck.: Your Texas benefits app it’s very helpful, more convenient, and very easy to use and understand. I went paperless because I was bad at keeping up with mail or sometimes wouldn’t receive things like renewal notices which was a pain to deal with. I have been waiting for my snap benefits for almost a month and a half now, they have already expedited my renewal and still no notice
  22. [R69] Your Texas Benefits 5/5 · US Service renewal: Very useful and helpful . Faster on checking the situation’s .
  23. [R72] Your Texas Benefits 5/5 · US Great improvement!: The new Medicaid renewal app was very easy to use and user-friendly. The process was much faster than before, and submitting the required information was simple and straightforward. Great improvement!
  24. [R75] Your Texas Benefits 5/5 · US HHCS app: The app is easy and convenient to use. You can check balances and se documents so fast. You don’t have to wait for paperwork or to send paperwork.
  25. [R80] Florida WIC 5/5 · US App is great but the benefits not so well: The wic program is very helpful the only thing is that once it came to my baby starting to eat i didn't like that fact they gave so many jar food I would of preferred it in veggie for my baby just because it way healthier! hopefully this will change and they give us the option to switch this .
  26. [R83] Florida WIC 5/5 · US Adopted Child Mother: WIC has been such a healthy start for my son. He enjoys all of the benefits. Thank you so much for contributing to my son’s healthy lifestyle.
  27. [R90] Florida WIC 5/5 · US Excelente para ver sus Beneficios: y citas
  28. [R92] Florida WIC 5/5 · US Thanks to the wic officers for helping me out it’s really a blessing for us and to the government: The wic has been very helpful to my child
  29. [R95] Bnft 3/5 · US Great but..: I love this way better than the coupons and the fact you scan items to check if eligible, however I hate that it kicks you out of the scanner/app so fast and you have to sign all back in constantly especially annoying when shopping
  30. [R106] Bnft 5/5 · US Great App: Wonderful app! It lets me check easily and immediately what I have on my card. The only improvement I would suggest is to let the app use Face ID so I don’t have to type in my password and wait for a text every time.
  31. [R112] Indiana WIC 3/5 · US Good but needs more work.: This app is nice to be able to have all appointment info and benefits in one place but it’s still always crashing, tells me my password is incorrect when it’s definitely not. Also, there should be a spot to make or reschedule appointments without having to call. My Wic office is literally just a mom on a work phone....she is not always available.
  32. [R117] Indiana WIC 5/5 · US Love the app: I love this app. Always keeps me updated and when I have questions they’re always answered . Never miss an appointment either ! Love love love the app!
  33. [R8] Propel 4/5 · US WIC account: Does anyone know how to connect your WIC account on here instead of if using the WIC app??
  34. [R68] Your Texas Benefits 1/5 · US Can’t upload any documents: Can’t upload any documents on the app or the site.
  35. [R82] Florida WIC 2/5 · US The camera scanner never works: Everything else is ok but the camera scanner to see if a product is ok to purchase never loads
  36. [R85] Florida WIC 1/5 · US SCANNER DOES NOT WORK: because the barcode scanner does not work it is so difficult to decipher what is actually approved, this gives me severe anxiety while shopping because I do not want to inconvenience the cashier by not purchasing what was already scanned
  37. [R87] Florida WIC 2/5 · US App Issues: UPC scanner doesn’t work and neither does the Willow option. There isn’t an option to report the issue anywhere. Wish this would get fixed as it’s a hassle to get to check out just told be told the items aren’t approved.
  38. [R89] Florida WIC 2/5 · US Scanning: The scanner was working great and then all of a sudden it doesn’t scan quick or properly. I’ve called and informed children and families and they told me it could be the store and I informed them it wasn’t. The app is giving me the problem. Then they said just grab and let them do it at check out. Now that’s too much to do when I should be able to do it myself. They were no help.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store