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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Propel vs Your Texas Benefits

Propel 4.9★ · Free to download 30
Winner Your Texas Benefits
Your Texas Benefits 4.8★ · Free to download 60

Your Texas Benefits is the better choice for managing government benefits, despite its own technical issues, because Propel faces severe allegations of security breaches and theft of user funds.

Full reviews: Propel · Your Texas Benefits

Propel, while offering convenience and discounts, is plagued by serious security concerns and frequent reports of stolen benefits. Your Texas Benefits, despite common complaints about technical glitches and document uploads, is the official app for Texas benefits and does not have the same level of security allegations.

Head to head

Security and Reliability edge: Your Texas BenefitsR1R4R9R10
Propel Propel users frequently report security issues, including stolen funds and card skimming, with some being advised by assistance offices to delete the app R4R10R15R25. Many also experience issues with the app locking them out or not allowing them to link new cards R1R9R17.
Your Texas Benefits Your Texas Benefits users also report significant reliability issues, such as the app not opening, getting stuck on the loading screen, or crashing . However, there are no widespread reports of stolen funds or security breaches directly linked to the app itself.
Features and Functionality tieR3R6R11R13
Propel Propel allows users to check EBT balances and transactions . Some users appreciate the ability to lock their account R11, while others note the lock/unlock feature is missing or not working for their state R13R26R37. The app also offers discounts and deals . However, many users report the app failing to load transactions or update balances R3R6.
Your Texas Benefits Your Texas Benefits enables users to check balances, view documents, and submit paperwork . Users appreciate the ability to freeze benefits and the improved renewal process . However, a significant number of users struggle with uploading documents, citing issues with the camera, freezing, or error messages R64R72R81R82. Some also wish they could complete full applications from the app .
Ease of Use tieR1R2R3R5
Propel Many Propel users find the app easy to use and navigate R2R5. However, frequent login issues, inability to link cards, and constant error messages make it difficult for a significant portion of users R1R3R6R9.
Your Texas Benefits Your Texas Benefits is generally described as easy and convenient to use by many . However, numerous users report the app not loading past the initial screen, freezing, or being slow . Some also find it confusing or not user-friendly for older individuals .
Support and Information Access edge: Your Texas BenefitsR1R10R17R49
Propel Propel users report difficulty getting help when locked out or when the app isn't working, with some contacting 211 or emailing without resolution R1R17. Some users also mention the county assistance office advising against using Propel due to security concerns R10R49.
Your Texas Benefits Your Texas Benefits users report issues with information not being updated in the system despite being submitted through the app, leading to denied benefits . Some also mention needing to call numbers or not being able to access documents or messages within the app . There's a desire for features like texting an agent .
Pick Propel if

You are looking for an app that provides additional discounts and deals alongside basic EBT balance checking, and you are willing to accept the significant security risks reported by other users .

Pick Your Texas Benefits if

You need to manage your Texas state benefits, including checking balances, submitting documents, and freezing your card, and prefer using the official state app despite its technical glitches .

Evidence note: The evidence for Propel is heavily skewed by serious allegations of theft and security breaches, which are not present in the reviews for Your Texas Benefits. This significantly impacts the comparison, as security is a critical factor for financial apps.

Frequently asked

Is Propel safe to use for EBT benefits?
Based on user reviews, Propel has significant security concerns, with many users reporting stolen funds, card skimming, and being advised by county assistance offices to delete the app R4R10R15R25.
Can I upload documents with Your Texas Benefits?
Yes, Your Texas Benefits allows users to upload documents, but many reviews indicate frequent issues with this feature, including the camera not working, the app freezing, or error messages preventing successful uploads R64R72R81R82.
Does Propel offer card locking features?
Some Propel users report having a card locking feature and finding it useful R11, but others state that the feature is missing, not working, or unavailable for their state R13R26R37.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Propel 1/5 · US Locked me out: Do not download this app it locked me out of my app. I got a new card from my assistance office. Try entering that and it wouldn’t let me link a new card. This app sucks. Do not download. I’m currently going through a situation where my County assistance can’t even help me due to the fact propel got my information locked on their account so any card I received will be locked
  2. [R4] Propel 1/5 · US Thieves: Horrible they are stealing through this app!!!!!!!!!
  3. [R9] Propel 3/5 · US App not letting me sign in: The app works but I logged out once and it won’t let me sign back in I even tried making a new account but it still wouldn’t let me make a new account
  4. [R10] Propel 1/5 · US Skimming cards/leaking information-download connect EBT.: YALL HURRY AND GO DOWNLOAD CONNECT EBT! You know the app is bad when the county assistance office tells you to delete it and download CONNECT EBT because Propel is skimming cards and leaking people’s private information😳 you would think they have a fire wall set up for people‘s private information, but it doesn’t seem like they’ve taken an
  5. [R3] Propel 3/5 · US Not working: Keeps saying can’t load recent transactions etc. for months now done deleted it an all that
  6. [R6] Propel 3/5 · US Was great: This really served its purpose well up until recently. I have uninstalled the app twice now due to error messages, saying that they are unable to access the network. However, I keep getting notifications from the app, unfortunately, I’m not able to check the notifications because as soon as I open it, there’s an error.
  7. [R11] Propel 5/5 · US fácil de utilizar: es lo mejor por que puedo bloquear mi cuenta desde la aplicación
  8. [R13] Propel 2/5 · US POOR FEATURE ACCESS: App does not have lock/unlock feature to prevent hacker theft. Does not show ledger of amount spent with amount remaining after transaction.
  9. [R2] Propel 5/5 · US Love this app: Great app!!! easy to use
  10. [R5] Propel 5/5 · US Propel: una pagina segura y confiable la recomiendo al 100 por ciento
  11. [R17] Propel 1/5 · US Useless: This app is useless. Have been trying to link my new card for the past month and app keeps saying it is having trouble connecting to the system in our state. Texas. I have emailed several times and called 211 and it still hasn’t been resolved. Yes I done everything from deleting to reinstalling to updating app and my phone and still NOTHING!!!!!
  12. [R49] Propel 1/5 · US WARNING!!! BEWARE!!!: My EBT funds got completely wiped out! They were deposited this morning and 2 hours later $298 of snap benefits were completely GONE!! I went down to the welfare office and they said tons of people using this app gets their benefits wiped out constantly and they’re either getting hacked or propel steals the funds. They told me to NEVER use this app! Regardless, now I have to
  13. [R15] Propel 1/5 · US Pretty Sure This App Stole My Info: This app was the only place where my ebt information was stored and my card got wiped clean on deposit date. It was literally a BRAND NEW CARD! Happened to me 3 months in a row.
  14. [R25] Propel 1/5 · US Account was hacked: My account was skimmed and I was advised to avoid this app. Regardless of the response I received, it was confirmed my information was stolen via Propel. Notice how I didn’t say my benefits were stolen, it was just assumed.
  15. [R64] Your Texas Benefits 1/5 · US Can’t upload any documents: Can’t upload any documents on the app or the site.
  16. [R72] Your Texas Benefits 3/5 · US Documents: I noticed that when using the app the camera doesn’t open up completely where you can see the picture your taking.
  17. [R81] Your Texas Benefits 3/5 · US Error messages: constantly getting error messages and unable to unable to upload docs.
  18. [R82] Your Texas Benefits 1/5 · US Never works: Any time I need to send a document and upload a photo the app freezes or kicks me out! So frustrating!!!!
  19. [R26] Propel 4/5 · US App: The app should have the option to lock and unlock the card for Indiana
  20. [R37] Propel 1/5 · US Locking my card: My propel app does not have the locking feature on it I’ve even checked for updates and there aren’t any to add it

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store