Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Propel vs Indiana WIC

Propel 4.9★ · Free to download 30
Winner Indiana WIC
Indiana WIC 4.8★ · Free to download 70

Indiana WIC is the safer and more reliable choice for managing WIC benefits, despite some functional issues, while Propel faces serious allegations of security breaches and consistent performance problems.

Full reviews: Propel · Indiana WIC

Propel, despite its higher number of ratings, is plagued by severe security concerns, with multiple users reporting stolen funds and compromised information, and frequent app malfunctions R1R4R10R15. Indiana WIC, while not without its own technical glitches like a faulty barcode scanner and occasional crashes, is generally praised for its convenience, accuracy, and helpfulness in managing WIC benefits and appointments R94.

Head to head

Security and Reliability edge: Indiana WICR1R4R10R15
Propel Many Propel users report serious security breaches, including stolen EBT funds and compromised personal information R4R10R15R25. Some users claim their county assistance offices advised them to delete Propel due to these issues R10. Additionally, the app frequently locks users out, fails to load transactions, or stops working entirely R1R3R6.
Indiana WIC Indiana WIC users generally find the app helpful for tracking benefits and appointments R94. However, some users experience frequent crashes, login issues, and slow loading times . There are no reports of stolen funds or security breaches with Indiana WIC.
Features and Functionality edge: Indiana WICR20R22R24R32
Propel Propel aims to provide EBT balance checks, transaction history, and discount offers R20R22R24R32. However, many users report that these features often don't work, with balances not updating, transactions not loading, or the app failing to link new cards R3R6. Some users desire a lock/unlock card feature which is either missing or not working .
Indiana WIC Indiana WIC offers appointment reminders, benefit tracking, and a barcode scanner to check WIC-approved items R94. A significant and recurring issue is the barcode scanner, which many users find dysfunctional, inaccurate, or unable to scan smaller items . Some users also wish for the ability to make or reschedule appointments within the app .
Ease of Use edge: Indiana WICR2R5R11R14
Propel While some Propel users find it easy to use for checking balances R2R5R11R14, a significant number report difficulty with basic functions like logging in, linking new cards, or getting accurate, updated information R1R3R6.
Indiana WIC Indiana WIC is generally praised for being user-friendly and easy to navigate for checking benefits and appointments . However, issues like app crashes, login problems, and a problematic barcode scanner detract from the overall ease of use for some .
Support and Updates tieR1R17R27R33
Propel Propel users report issues with customer support, stating that contacting them or 211 did not resolve problems with linking cards or locked accounts R1R17R27. There are also complaints about the app not updating or having outdated information R33.
Indiana WIC Indiana WIC users mention that the app keeps them updated and questions are answered . However, some note that the app needs updates for newer iPhone models and that the barcode scanner issue persists despite no updates . There are also reports of the app crashing after updates .
Pick Propel if

You are aware of the significant security risks and app malfunctions reported by many users, and you still wish to try Propel for its reported ability to track EBT spending and access discount offers R20R22.

Pick Indiana WIC if

You are an Indiana WIC participant looking for a convenient way to track your benefits, manage appointments, and check approved items, and you are willing to tolerate occasional app crashes or a faulty barcode scanner R94.

Evidence note: Propel's lifetime rating is high, but a significant portion of recent reviews are highly negative, focusing on severe security breaches and consistent app failures. Indiana WIC's reviews are generally positive, with functional issues being the main complaint rather than security.

Frequently asked

Is Propel a secure app for managing EBT benefits?
Based on user reviews, Propel has significant security concerns, with multiple users reporting their EBT funds were stolen or their personal information was compromised after using the app R4R10R15R25. Some users even state that their county assistance offices advised them to delete Propel due to these issues R10.
Does Indiana WIC help with shopping for approved items?
Yes, Indiana WIC aims to help with shopping by providing a barcode scanner to check if items are WIC-approved R94R100R107R117. However, many users report that the scanner is dysfunctional, inaccurate, or unable to read smaller barcodes, sometimes incorrectly indicating items are not covered .
What are the main issues with the Propel app?
The main issues with the Propel app, according to users, include frequent app malfunctions such as being locked out, inability to link new cards, failure to load transactions or balances, and the app not working at all R1R3R6. More critically, many users allege that their EBT funds were stolen and personal information compromised after using the app R4R10R15R25.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Propel 1/5 · US Locked me out: Do not download this app it locked me out of my app. I got a new card from my assistance office. Try entering that and it wouldn’t let me link a new card. This app sucks. Do not download. I’m currently going through a situation where my County assistance can’t even help me due to the fact propel got my information locked on their account so any card I received will be locked
  2. [R4] Propel 1/5 · US Thieves: Horrible they are stealing through this app!!!!!!!!!
  3. [R10] Propel 1/5 · US Skimming cards/leaking information-download connect EBT.: YALL HURRY AND GO DOWNLOAD CONNECT EBT! You know the app is bad when the county assistance office tells you to delete it and download CONNECT EBT because Propel is skimming cards and leaking people’s private information😳 you would think they have a fire wall set up for people‘s private information, but it doesn’t seem like they’ve taken an
  4. [R15] Propel 1/5 · US Pretty Sure This App Stole My Info: This app was the only place where my ebt information was stored and my card got wiped clean on deposit date. It was literally a BRAND NEW CARD! Happened to me 3 months in a row.
  5. [R20] Propel 5/5 · US very helpful app.: i always know exactly when my card is loaded lol. 🩵🩵🩵
  6. [R22] Propel 5/5 · US Best thing to come up with: I love you stay connected with your amount , Of where u spend. Also how much u spend, and where u go to spend the money!!!
  7. [R24] Propel 5/5 · US Ebt: I love this app of steady callin in checkin on my balances I can just go into this app
  8. [R32] Propel 5/5 · US Awesome: Like using the app for my DTA and sometimes I forget my password and good and amazing deals on other stuff
  9. [R2] Propel 5/5 · US Love this app: Great app!!! easy to use
  10. [R5] Propel 5/5 · US Propel: una pagina segura y confiable la recomiendo al 100 por ciento
  11. [R11] Propel 5/5 · US fácil de utilizar: es lo mejor por que puedo bloquear mi cuenta desde la aplicación
  12. [R14] Propel 5/5 · US Buena aplicación: Me gusta
  13. [R17] Propel 1/5 · US Useless: This app is useless. Have been trying to link my new card for the past month and app keeps saying it is having trouble connecting to the system in our state. Texas. I have emailed several times and called 211 and it still hasn’t been resolved. Yes I done everything from deleting to reinstalling to updating app and my phone and still NOTHING!!!!!
  14. [R27] Propel 1/5 · US Worst app ever: My app keeps saying locked. I tried to unblock it. It will not let me unblock it. I tried contacting the number. They said it was unblocked, but on the app is still blocked and I can’t get it very disappointed customer
  15. [R33] Propel 1/5 · US This app NEVER UPDATES: The app rarely ever opens? Sometimes I’ll try logging in and it says the app is having some kind of difficulty. Other times when I actually load in the balance is a previous one from a month or 2 ago. And 9/10 it says it can’t update right now. I don’t know if it’s only my phone but this is a ridiculously difficult to use. And im always unsure what’s accurate amounts are
  16. [R25] Propel 1/5 · US Account was hacked: My account was skimmed and I was advised to avoid this app. Regardless of the response I received, it was confirmed my information was stolen via Propel. Notice how I didn’t say my benefits were stolen, it was just assumed.
  17. [R94] Indiana WIC 5/5 · US Awesome app to have: This app is very helpful because half the time Kroger, Walmart or the iga will try and hassle you but with the app you can scan barcodes and have accurate information on what you can buy! Also all your appointments are available with reminders which is great since most appointments are scheduled three months in advance!!!
  18. [R100] Indiana WIC 5/5 · US Linda Murillo: I think it’s very helpful when u don’t know what’s approved and what’s not. It really comes in handy and then u don’t have to call or keep receipts to see what u have. It’s all right there in the app.
  19. [R107] Indiana WIC 5/5 · US Great: Love the app very convenient when I’m in the store and needing to know what o can’t and can buy 🥰
  20. [R117] Indiana WIC 5/5 · US Very helpful: Thank you for making this possible! This helped me keep track and avoid hang up at check out when something wouldn’t scan bc it wasn’t on my list. Thank you!
  21. [R3] Propel 3/5 · US Not working: Keeps saying can’t load recent transactions etc. for months now done deleted it an all that
  22. [R6] Propel 3/5 · US Was great: This really served its purpose well up until recently. I have uninstalled the app twice now due to error messages, saying that they are unable to access the network. However, I keep getting notifications from the app, unfortunately, I’m not able to check the notifications because as soon as I open it, there’s an error.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store