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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Propel vs Bnft

Propel 4.9★ · Free to download 40
Winner Tie
Bnft 4.8★ · Free to download · ⚠ stale 45

Propel offers broader EBT management but faces severe security and reliability concerns, while Bnft focuses on WIC benefits with significant usability issues.

Full reviews: Propel · Bnft

Propel aims to be a comprehensive EBT management app, but its utility is undermined by frequent reports of stolen funds and login problems. Bnft specializes in WIC benefits, yet users are frustrated by constant logouts and a non-functional barcode scanner.

Head to head

Features tieR11R12R13R20
Propel Propel users appreciate being able to check balances, track spending, and find discount offers R20. Some users also like the ability to block their account from within the app R11. However, many users report missing features like a lock/unlock card option in their state or a ledger of spending with remaining amounts R13. There's also a desire to see deposit amounts and processing times R12.
Bnft Bnft is valued for its ability to check WIC balances and scan items to see if they are eligible R63. Users also appreciate the app for keeping track of monthly benefits . However, critical features like the barcode scanner, store locator, and the ability to update a phone number are frequently reported as non-functional R69R70R72.
Ease of Use tieR1R2R3R5
Propel Many Propel users find the app easy to use and navigate for checking balances R2R5. However, a significant number of users report severe login issues, being locked out, or the app not loading transactions or balances for months R1R3R6.
Bnft Bnft users are consistently frustrated by the app logging them out too quickly, often within minutes, requiring constant re-login and two-step verification R63R64R66R68. Issues with password resets and updating phone numbers also hinder usability .
Reliability edge: BnftR3R4R6R7
Propel Propel's reliability is a major concern, with numerous reports of the app not working, not updating balances, or displaying error messages for extended periods R3R6. More critically, many users claim their EBT funds were stolen or their information compromised after using the app, with some county offices even advising against its use R4R7R10R15.
Bnft Bnft suffers from significant reliability issues, particularly with its barcode scanner and store locator features, which users report have been non-functional for months R67R69R70. Users also report issues with account setup and login errors .
Price/Value tieR4R7R10R15
Propel Propel is free to download and offers value by helping users track EBT balances and find discounts R20. However, the alleged security breaches and stolen funds represent a significant negative value proposition for many users R4R7R10R15.
Bnft Bnft is free to download and provides value by allowing users to check WIC balances and identify eligible items, which can save time and prevent errors at checkout R63. However, the frequent need to re-login, non-functional scanner, and issues with account access diminish its overall value and cause frustration during shopping R63R64R66R68.
Support tieR1R10R17R49
Propel Propel users report difficulty getting issues resolved, with some stating that emailing or calling support (like 211) did not help with linking new cards or resolving account locks R1R17. There are also claims that county assistance offices advise against using Propel due to security concerns R10R49.
Bnft Bnft users struggle with support for critical issues like changing phone numbers, as there is no clear option to talk to a live agent or update information within the app . Some users also report that their local WIC office cannot help with app-related issues . Password reset codes not being received is another common support complaint .
Pick Propel if

you need to manage general EBT benefits and are willing to risk potential security issues for the convenience of balance checking and discount offers R20.

Pick Bnft if

you primarily need to manage WIC benefits and are prepared to deal with frequent logins and a potentially non-functional scanner R63.

Evidence note: Propel's reviews show a stark contrast between users who find it helpful for tracking benefits and those who report serious issues like stolen funds and app malfunctions. Bnft's reviews are more consistently negative regarding usability, particularly the constant logouts and broken scanner, but lack the severe security allegations found in Propel's reviews.

Frequently asked

Is Propel safe to use for my EBT information?
Many Propel users report concerns about security, with multiple reviews claiming their EBT funds were stolen or their private information was leaked after using the app R4R7R10R15. Some county assistance offices have even advised users to delete Propel due to these issues R10R49.
Why does Bnft keep logging me out?
Bnft frequently logs users out after just a few minutes of inactivity or even during active use, requiring them to re-enter their password and often a two-step verification code multiple times during a single shopping trip R63R64R66R68.
Does Bnft's barcode scanner work?
Many Bnft users report that the barcode scanner feature is not working and has been giving an 'unknown error' message for months, making it difficult to check WIC eligibility for products while shopping R67R69R70R72.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R11] Propel 5/5 · US fácil de utilizar: es lo mejor por que puedo bloquear mi cuenta desde la aplicación
  2. [R12] Propel 3/5 · US Need to see more: Although we can see the transactions we also need to be able to see how much a deposit is going to be and when it’ll be processed.
  3. [R13] Propel 2/5 · US POOR FEATURE ACCESS: App does not have lock/unlock feature to prevent hacker theft. Does not show ledger of amount spent with amount remaining after transaction.
  4. [R20] Propel 5/5 · US very helpful app.: i always know exactly when my card is loaded lol. 🩵🩵🩵
  5. [R1] Propel 1/5 · US Locked me out: Do not download this app it locked me out of my app. I got a new card from my assistance office. Try entering that and it wouldn’t let me link a new card. This app sucks. Do not download. I’m currently going through a situation where my County assistance can’t even help me due to the fact propel got my information locked on their account so any card I received will be locked
  6. [R2] Propel 5/5 · US Love this app: Great app!!! easy to use
  7. [R3] Propel 3/5 · US Not working: Keeps saying can’t load recent transactions etc. for months now done deleted it an all that
  8. [R5] Propel 5/5 · US Propel: una pagina segura y confiable la recomiendo al 100 por ciento
  9. [R4] Propel 1/5 · US Thieves: Horrible they are stealing through this app!!!!!!!!!
  10. [R6] Propel 3/5 · US Was great: This really served its purpose well up until recently. I have uninstalled the app twice now due to error messages, saying that they are unable to access the network. However, I keep getting notifications from the app, unfortunately, I’m not able to check the notifications because as soon as I open it, there’s an error.
  11. [R7] Propel 1/5 · US Urgent: This app doesn’t protect us from anyone who is not me. Anyone can can get my information really easy. I want more security and privacy and protection.
  12. [R10] Propel 1/5 · US Skimming cards/leaking information-download connect EBT.: YALL HURRY AND GO DOWNLOAD CONNECT EBT! You know the app is bad when the county assistance office tells you to delete it and download CONNECT EBT because Propel is skimming cards and leaking people’s private information😳 you would think they have a fire wall set up for people‘s private information, but it doesn’t seem like they’ve taken an
  13. [R15] Propel 1/5 · US Pretty Sure This App Stole My Info: This app was the only place where my ebt information was stored and my card got wiped clean on deposit date. It was literally a BRAND NEW CARD! Happened to me 3 months in a row.
  14. [R17] Propel 1/5 · US Useless: This app is useless. Have been trying to link my new card for the past month and app keeps saying it is having trouble connecting to the system in our state. Texas. I have emailed several times and called 211 and it still hasn’t been resolved. Yes I done everything from deleting to reinstalling to updating app and my phone and still NOTHING!!!!!
  15. [R49] Propel 1/5 · US WARNING!!! BEWARE!!!: My EBT funds got completely wiped out! They were deposited this morning and 2 hours later $298 of snap benefits were completely GONE!! I went down to the welfare office and they said tons of people using this app gets their benefits wiped out constantly and they’re either getting hacked or propel steals the funds. They told me to NEVER use this app! Regardless, now I have to
  16. [R63] Bnft 3/5 · US Great but..: I love this way better than the coupons and the fact you scan items to check if eligible, however I hate that it kicks you out of the scanner/app so fast and you have to sign all back in constantly especially annoying when shopping
  17. [R64] Bnft 2/5 · US Plz fix app: It’s great that it lets you know what’s left on the card but it’s not practical beings that you have to login every five minutes because it kicks you off. Also, it might be a good idea to combine this app with the new interactive WIC website that came out that tells you things that are wic approved so like when you click on grains, it’ll tell you things from your store that is approve
  18. [R66] Bnft 3/5 · US Could be better: It’s a decent app except it’s annoying having to log back in every 5 minutes while using it. It would be nice if they could add a Face ID
  19. [R68] Bnft 4/5 · US Great but…: It’s a great app but I dislike that every time I log in I also have to send a text code message. I logged in three times today to make sure I had my grocery list right and it’s just slightly annoying.
  20. [R67] Bnft 1/5 · US This app is trash: This app never wants to scan anything. It doesn’t give me options. If something should be on the list and isn’t it doesn’t give me like secondary choices. It’s very bland and very not well put together. I used to live in Kentucky and their app is great. This one sucks.
  21. [R69] Bnft 3/5 · US Scanner doesn’t work: While this app is great for balances, the scanner hasn’t worked in months
  22. [R70] Bnft 1/5 · US Absolutely frustrating: As much as I love that there is an app that I can use to see what is approved by wic. I haven’t been able to see store locator where wic is approved in almost a year now. The barcode scanner now doesn’t work. On top of that I can never tell what is approved and what isnt. I usually have to google what products are accepted and sometimes I’m lucky that it is but most of the
  23. [R72] Bnft 3/5 · US Error de escáner 😞: La función de escanear productos, No funciona 🙅, siempre marca error desconocido intentar nuevamente. Lleva meses con ese error 😩!!!!!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store