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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Propel vs Florida WIC

Propel 4.9★ · Free to download 40
Winner Florida WIC
Florida WIC 4.9★ · Free to download 65

Florida WIC is the better choice for managing WIC benefits due to its direct integration with the WIC program and generally more reliable features, despite some recent scanner issues, while Propel faces significant user concerns regarding security and consistent functionality.

Full reviews: Propel · Florida WIC

Propel and Florida WIC both aim to help users manage benefits, but Propel is a third-party app with widespread reports of security vulnerabilities and frequent login/transaction display issues. Florida WIC, as the official app, offers direct benefit management and a product scanner, though it has recently struggled with scanner functionality on newer iPhone models.

Head to head

Features tieR11R12R13R22
Propel Propel offers features like tracking spending, seeing available balances, and providing discount offers R22. Some users appreciate the ability to block their account from the app R11, though others report this feature is missing or not working for them R13. Users also desire more features like seeing deposit amounts and processing times R12.
Florida WIC Florida WIC allows users to view available benefits, check appointments, and scan product barcodes to see if items are approved . Users also appreciate the transition from paper coupons to the app . However, many recent reviews indicate the barcode scanner is not working, especially on newer iPhone models R64R67R70R76. Some users also wish for more dairy-free options or the ability to trade items for better quality .
Ease of Use edge: Florida WICR1R2R3R5
Propel Many Propel users find the app easy to use and convenient for checking balances and transactions R2R5. However, a significant number of users report persistent issues with logging in, linking new cards, or the app failing to load recent transactions or update balances R1R3R6R9.
Florida WIC Florida WIC is generally praised for being easy to use and navigate . Users appreciate the convenience of seeing benefits and appointments . However, recent updates have caused login problems for some users .
Reliability edge: Florida WICR3R6R9R17
Propel Propel suffers from significant reliability issues, with many users reporting the app frequently fails to load transactions, update balances, or allow them to log in R3R6R9R17. Some users mention the app being 'down for days' or not working for months R3.
Florida WIC Florida WIC generally works well for many users . However, recent updates have introduced significant reliability problems with the UPC scanner R64R67R70 and login functionality .
Security and Privacy edge: Florida WICR4R7R10R15
Propel Propel faces severe security and privacy concerns. Numerous users report their EBT cards being skimmed, benefits stolen, or accounts hacked after using the app R4R7R10R15. Some county assistance offices are reportedly advising users to delete Propel and use alternative apps due to these issues R10. Users express a strong desire for more security and protection R7.
Florida WIC Florida WIC reviews do not mention any security or privacy concerns. The app is a direct tool for managing WIC benefits, and users generally trust it for this purpose.
Support tieR17R27R70R73
Propel Users report difficulty getting issues resolved with Propel. One user mentioned emailing several times and calling 211 without resolution for a card linking issue R17. Another tried contacting a number for an unblocked card, but the app still showed it as blocked R27.
Florida WIC While some Florida WIC users report calling Children and Families about scanner issues, they found the advice unhelpful R73. There is no explicit option within the app to report issues R70. However, the app is directly supported by the WIC program, which implies a more direct channel for official support, even if not always effective for specific app bugs.
Pick Propel if

You are looking for a third-party app to track EBT balances and potentially find discounts, and you are willing to overlook significant security concerns and frequent functionality issues R22.

Pick Florida WIC if

You are a Florida WIC participant and need to manage your benefits, view appointments, and ideally scan products, understanding that the barcode scanner may have issues on newer iPhones R64.

Evidence note: Propel has a much larger number of reviews, and a significant portion of its negative reviews focus on severe security breaches and consistent app malfunctions. Florida WIC has fewer reviews, and its negative feedback primarily centers on recent scanner issues and occasional login problems, with no reports of security compromises.

Frequently asked

Is Propel safe to use for managing EBT benefits?
Based on user reviews, Propel has serious security concerns, with many users reporting their EBT benefits were stolen or accounts hacked after using the app, and some county assistance offices are reportedly advising against its use R4R7R10R15.
Does the Florida WIC app's barcode scanner work?
Many recent reviews indicate that the Florida WIC app's barcode scanner is not working, particularly on newer iPhone models like the iPhone 14 and 14 Pro Max, making it difficult for users to check product eligibility R64R67R70R76.
Can I link my WIC account to Propel?
One user asked how to connect their WIC account to Propel instead of using the WIC app, suggesting it might be a desired feature, but there is no clear indication from reviews that this is a widely supported or reliable function R8.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R11] Propel 5/5 · US fácil de utilizar: es lo mejor por que puedo bloquear mi cuenta desde la aplicación
  2. [R12] Propel 3/5 · US Need to see more: Although we can see the transactions we also need to be able to see how much a deposit is going to be and when it’ll be processed.
  3. [R13] Propel 2/5 · US POOR FEATURE ACCESS: App does not have lock/unlock feature to prevent hacker theft. Does not show ledger of amount spent with amount remaining after transaction.
  4. [R22] Propel 5/5 · US Best thing to come up with: I love you stay connected with your amount , Of where u spend. Also how much u spend, and where u go to spend the money!!!
  5. [R1] Propel 1/5 · US Locked me out: Do not download this app it locked me out of my app. I got a new card from my assistance office. Try entering that and it wouldn’t let me link a new card. This app sucks. Do not download. I’m currently going through a situation where my County assistance can’t even help me due to the fact propel got my information locked on their account so any card I received will be locked
  6. [R2] Propel 5/5 · US Love this app: Great app!!! easy to use
  7. [R3] Propel 3/5 · US Not working: Keeps saying can’t load recent transactions etc. for months now done deleted it an all that
  8. [R5] Propel 5/5 · US Propel: una pagina segura y confiable la recomiendo al 100 por ciento
  9. [R6] Propel 3/5 · US Was great: This really served its purpose well up until recently. I have uninstalled the app twice now due to error messages, saying that they are unable to access the network. However, I keep getting notifications from the app, unfortunately, I’m not able to check the notifications because as soon as I open it, there’s an error.
  10. [R9] Propel 3/5 · US App not letting me sign in: The app works but I logged out once and it won’t let me sign back in I even tried making a new account but it still wouldn’t let me make a new account
  11. [R17] Propel 1/5 · US Useless: This app is useless. Have been trying to link my new card for the past month and app keeps saying it is having trouble connecting to the system in our state. Texas. I have emailed several times and called 211 and it still hasn’t been resolved. Yes I done everything from deleting to reinstalling to updating app and my phone and still NOTHING!!!!!
  12. [R4] Propel 1/5 · US Thieves: Horrible they are stealing through this app!!!!!!!!!
  13. [R7] Propel 1/5 · US Urgent: This app doesn’t protect us from anyone who is not me. Anyone can can get my information really easy. I want more security and privacy and protection.
  14. [R10] Propel 1/5 · US Skimming cards/leaking information-download connect EBT.: YALL HURRY AND GO DOWNLOAD CONNECT EBT! You know the app is bad when the county assistance office tells you to delete it and download CONNECT EBT because Propel is skimming cards and leaking people’s private information😳 you would think they have a fire wall set up for people‘s private information, but it doesn’t seem like they’ve taken an
  15. [R15] Propel 1/5 · US Pretty Sure This App Stole My Info: This app was the only place where my ebt information was stored and my card got wiped clean on deposit date. It was literally a BRAND NEW CARD! Happened to me 3 months in a row.
  16. [R27] Propel 1/5 · US Worst app ever: My app keeps saying locked. I tried to unblock it. It will not let me unblock it. I tried contacting the number. They said it was unblocked, but on the app is still blocked and I can’t get it very disappointed customer
  17. [R70] Florida WIC 2/5 · US App Issues: UPC scanner doesn’t work and neither does the Willow option. There isn’t an option to report the issue anywhere. Wish this would get fixed as it’s a hassle to get to check out just told be told the items aren’t approved.
  18. [R73] Florida WIC 2/5 · US Scanning: The scanner was working great and then all of a sudden it doesn’t scan quick or properly. I’ve called and informed children and families and they told me it could be the store and I informed them it wasn’t. The app is giving me the problem. Then they said just grab and let them do it at check out. Now that’s too much to do when I should be able to do it myself. They were no help.
  19. [R64] Florida WIC 2/5 · US The camera scanner never works: Everything else is ok but the camera scanner to see if a product is ok to purchase never loads
  20. [R67] Florida WIC 1/5 · US SCANNER DOES NOT WORK: because the barcode scanner does not work it is so difficult to decipher what is actually approved, this gives me severe anxiety while shopping because I do not want to inconvenience the cashier by not purchasing what was already scanned
  21. [R76] Florida WIC 1/5 · US Scan doesn’t work: Used to work fine. Upgraded to iPhone15 and now it doesn’t. Same issues with Samsung S21.
  22. [R8] Propel 4/5 · US WIC account: Does anyone know how to connect your WIC account on here instead of if using the WIC app??

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store