RingCentral alternatives
RingCentral users often seek alternatives due to persistent notification issues, missed calls, and poor customer service. Alternatives like WhatsApp Messenger and WhatsApp Business offer simpler messaging, while Square Point of Sale (POS) is for businesses needing payment processing.
Why users look for alternatives to RingCentral
- Users experience persistent issues with notifications, including inability to silence them outside of work and missed call notifications.R1R3R30
- Many users report poor customer service, with difficulties getting help, unhelpful staff, and issues with account setup and billing.R4R22R28R39
- The app has glitches, such as calls not ringing, delayed audio, messages being blocked, and difficulty with features like call transfers or voicemail setup.R3R6R7R15
- Customers are frustrated by contract terms, including automatic renewals and difficulty reducing services or lines.R13R37
- Some users find the system not intuitive, difficult to navigate, or lacking essential features like dark mode icons or Apple Watch support.R6R17R20R33
The alternatives
WhatsApp Messenger offers a straightforward way to text friends, including those with non-iPhone devices R5. It is generally seen as a good app for communication R60.
Better for: WhatsApp Messenger is better for individuals who primarily need a simple, free messaging app to communicate with friends and family across different phone platforms R5. It suits users who prioritize basic texting and want to avoid issues with work calls appearing in personal logs R40.
Head-to-head: RingCentral vs WhatsApp MessengerRing provides home security monitoring, allowing users to keep an eye on their homes and family, receive notifications, and view clear footage R66R72. It helps users feel more secure and connected to their home environment, especially when traveling or at work R66R72R78.
Better for: Ring is better for individuals and families seeking a home security solution with features like doorbell cameras and motion detection R66R72. It suits those who want to monitor their property remotely and receive alerts for peace of mind R66R72.
Head-to-head: RingCentral vs RingWhatsApp Business is a communication tool for businesses, allowing them to interact with customers. Users find it to be a good and excellent tool for staying current R80.
Better for: WhatsApp Business is better for small businesses and entrepreneurs who need a dedicated platform for customer communication . It suits users who want to manage business interactions separately from personal messages, though some users report issues with account bans and app malfunctions after updates R81R84R85.
Head-to-head: RingCentral vs WhatsApp BusinessLinkedIn serves as a professional networking platform, helping users connect with others in their field, find career advice, and discover job opportunities R94. It can be a place of hope for those looking to revive their professional gifts and talents R94.
Better for: LinkedIn is better for professionals seeking to network, find jobs, and build their career R94. It suits individuals who want to connect with managers and expand their professional circle R97. However, users should be aware of potential difficulties with the sign-in process and limitations on features for non-paying users R93R95.
Head-to-head: RingCentral vs LinkedInSquare Point of Sale (POS) is a payment processing solution that is easy to use for small businesses, allowing them to customize products and handle transactions . It offers hassle-free processing and helps businesses manage their finances .
Better for: Square Point of Sale (POS) is better for small businesses, especially women-owned businesses, that need an easy-to-use system for processing payments and managing sales . It suits those who want to accept card payments and customize product offerings R108. However, users should be aware of potential issues with funds being flagged for review, account deactivation, and difficulties with customer support R107R110.
Head-to-head: RingCentral vs Square Point of Sale (POS)You should stick with RingCentral if you value a comprehensive VoIP platform with many features, especially if you are an Apple user, as some find it works well for Mac users . It is also suitable if you need to use a work number on a personal phone without carrying a second device, or if you appreciate features like call transcription and the ability to text from a business number .
Evidence note: No alternative had too few reviews to judge.
Frequently asked
Why do RingCentral users miss calls?
Does RingCentral have good customer support?
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What are common glitches in RingCentral?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] RingCentral Unable to Silence Notifications: I have tried every possible setting on Apple and in the app to silence notifications from RingCentral when I am not at work. No matter what I do, or how many times I try, notifications continue to break through. It is severely harming my quality of life and I wish I could delete the app. Unfortunately I have to use it for work. Please fix this issue and allow me to
- [R3] RingCentral This app will get me fired: I love the app, I really do, but everyday my boss tries to call me unsuccessfully and he’s starting to think I’m unreliable. The phone never rings but when I open the app I find multiple missed calls.
- [R30] RingCentral No call notifications after last update: Was working fine but now I don’t get any call notifications when someone calls me. No ring or vibration either. I have checked the notifications settings on app and in my phone settings. No luck
- [R4] RingCentral Bad customer service: I attempted to call them after hours, and they were unable to help me
- [R22] RingCentral Horrible!: If I could put 0 stars I would! Horrible company. They provide zero customer support, they only care about charging you the next bill, not solving your problems. The IT people will laugh in your face when saying how frustrated you are that for the past six months you haven’t received client calls because of mistakes on their end. Could not recommend any less!
- [R28] RingCentral Poor customer service: When you call in for support they barely speak English. They don’t set up your account correctly. They forget to record every call!!!! They blame you for not setting it up but they don’t cover it correctly in their setup call. You have to figure it out. The call notes turn off and on by itself. You have to monitor your account like a hawk! They add texting! You try to cancel
- [R39] RingCentral App good customer support bad: I have been trying to drop a line for a long time but they just want my money and will not drop it
- [R6] RingCentral Badly needed features: Why is there no way to transfer calls when I can’t answer them? And it doesn’t sync with my phones DND mode? And the DND mode in the app is hidden behind many separate screens. Not efficient enough for daily use.
- [R7] RingCentral So difficult!!: I can’t make my number say it’s from the city the business is located in and miss many leads because of it. People think it’s spam. Also shows studio number for the first minute when missing a call, so I can’t call back for a while. So many glitches and difficult to uninstall.
- [R15] RingCentral Decent: Pretty useful app however the fact that you can’t send videos is a dealbreaker
- [R13] RingCentral Don’t sign a contract!: Their contract renewal period shows 1 yr, but the fine print says that if you don’t give 30 days notice, they automatically renew you for the next year too! No hope of reducing the number of lines either!!!!!
- [R37] RingCentral Beware the contracts!!: They refuse to change any part of service which would reduce costs while under contract-2 years!! And then slyly auto renew for two more years without a new authorization. Clearly bad business practices designed to force you to keep paying for their overpriced services!!
- [R17] RingCentral Love it. Need Apple Watch support: It’s great, but my Apple Watch doesn’t ring. If I don’t have my phone near/around/off silent I’ll miss a call. Would love Apple Watch support
- [R20] RingCentral Icon for Dark Mode?: When are you guys going to update the app icon so it properly supports dark mode? Right now the bright white icon is really harsh at night and stands out badly against a dark home screen. I’m partially blind and the brightness actually hurts my eyes enough that I had to move the app to my second page just to avoid constantly seeing it. A dark mode icon option would really help
- [R33] RingCentral Dark mode app icon: Please provide an updated app icon for dark mode.
- [R5] RingCentral So easy!!: We love our RingCentral phone service. So easy to use!! We’ve got 8 years with the system and it works perfectly!!
- [R40] RingCentral Call log: I cannot stand that the app on my phone adds the calls to my personal call log. I use ring central for work only and cannot stand seeing all the calls in my personal log. I make 80+ calls a day in ring central. As a result because I hate it so much, I delete the app every day so that my phone log is clear from all my work calls.
- [R60] WhatsApp Messenger App: Good app
- [R66] Ring Ring is GRRR-ATE!: Ring helps me keep an eye on my wife and children. I practically live at work and ring helps me worry less by being able to see that my family is ok while I am working. Plus, I don’t miss things like first steps, first words and so on. Thank you ring 🙏🏾🙌🏾
- [R72] Ring Ring Doorbell: As a traveling nurse, it is comforting to be able to check my home inside and out while on assignment. It is effective, clear viewing, notifies me with need to recharge, and keeps me in the know. I wish I had found you sooner. Thank you for a great product.
- [R78] Ring LIFE: I’m Disabled and I Can’t imagine My LIFE without it 🙏🏾
- [R80] WhatsApp Business Buenísimo: Siempre al dia
- [R81] WhatsApp Business They keep restricting my whatsapp for no reasons: I usually chat people from TikTok and to my whatsapp
- [R84] WhatsApp Business Malfunction: What’s going on? My WhatsApp business stopped functioning after this recent update was downloaded. How do I resolve this?
- [R85] WhatsApp Business Slagging: It’s slagging after update
- [R93] LinkedIn Not a robot: I haven’t logged in to LinkedIn in years. Trying to login seems impossible. The “not a robot” prompts are apparently too difficult for me to understand. Mark all boxes with busses. If a bus bleeds over to another square does that count as a square? Tried both ways and still I fail it. Try the audio version. Am I supposed to put spaces between the words? Try both ways and still fail. H
- [R94] LinkedIn Stronger connection.: If you feel your gift is dying try LinkedIn, a few connection will reassure you of bring your gift back to life. Is not just connection is a place of hope when your talent is clear.
- [R95] LinkedIn Cannot Access Certain Features Unless You Pay: I can no longer extensively browse people through search because I have to pay in order to look at more than 5 people but I can't afford to pay for the monthly or yearly membership as it's ridiculously priced. I understand how Premium makes sense for the job application process but everyone should have unlimited access to the search capabilities.
- [R97] LinkedIn Dating app: 10/10 dating all got my first date with a manager
- [R107] Square Point of Sale (POS) Not happy with this app: I have an account that I’m completely blocked out of. I changed my cell number and now it wants to send me a text to confirm my account. They give no other options such as email. They have no way of contacting the support team. It’s very frustrating. Please fix this issue. Please respond to this with a way for me to contact you.
- [R108] Square Point of Sale (POS) Checkout: I love using square but… I don’t like the new updated checkout where it pops up the prices. Like… if I press the button (tap, insert or swipe) the top shows the cash price and the little itty bitty number below shows the card price, like that needs to be swapped. It needs to be clear not just for the workers but also the customers. Mistakes are made when people squint their eyes like it’
- [R109] Square Point of Sale (POS) Invoice creation/ switching apps deleted everything: Just know that if you’re creating an invoice in square on iPhone and you switch apps to copy something on a brand new pro max phone, it will delete everything you wrote for the name of the invoice and details of the invoice. You must save if you switch out. It’s a thing I’m sure that could be fixed easily.
- [R110] Square Point of Sale (POS) Dont waste time: Everything about the app and the payment process is fine i use it alot for my business but the big, main and only concern with this app and why i would not recommend it is because they play with your money! Every transaction I’ve had since opening the account gets flagged by there system and then i cant access the money earned from my sale until 2-3 business days later which is di
- [R42] RingCentral Not working after update: RingCentral will ring once then not allow me to pickup the call. Also text comes in, I go to reply and it says “anonymous” as to who it’s to.
- [R16] RingCentral Can’t view or send messages: I cannot send or receive direct messages from my boss or teammates. This defeats the whole reason for me having this app.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store