RingCentral vs WhatsApp Messenger

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] RingCentral 5/5 · US True Convenience: I find that RingCentral is one of the more friendly software programs for communication. It’s really nice. I utilize it for remote work. My patients contact me directly We communicate back-and-forth via text voicemail even email. I really enjoy it. Thank you, RingCentral.
2. [R6] RingCentral 3/5 · US Badly needed features: Why is there no way to transfer calls when I can’t answer them? And it doesn’t sync with my phones DND mode? And the DND mode in the app is hidden behind many separate screens. Not efficient enough for daily use.
3. [R8] RingCentral 5/5 · US Great service: Ring Central has many great features, and consistently creates new innovations. I really like that I can use it via my cell phone, and I can quickly transfer between a desktop phone and the cell. And having the ability to text is great.
4. [R15] RingCentral 3/5 · US Decent: Pretty useful app however the fact that you can’t send videos is a dealbreaker
5. [R1] RingCentral 1/5 · US Unable to Silence Notifications: I have tried every possible setting on Apple and in the app to silence notifications from RingCentral when I am not at work. No matter what I do, or how many times I try, notifications continue to break through. It is severely harming my quality of life and I wish I could delete the app. Unfortunately I have to use it for work. Please fix this issue and allow me to
6. [R3] RingCentral 3/5 · US This app will get me fired: I love the app, I really do, but everyday my boss tries to call me unsuccessfully and he’s starting to think I’m unreliable. The phone never rings but when I open the app I find multiple missed calls.
7. [R5] RingCentral 5/5 · US So easy!!: We love our RingCentral phone service. So easy to use!! We’ve got 8 years with the system and it works perfectly!!
8. [R7] RingCentral 1/5 · US So difficult!!: I can’t make my number say it’s from the city the business is located in and miss many leads because of it. People think it’s spam. Also shows studio number for the first minute when missing a call, so I can’t call back for a while. So many glitches and difficult to uninstall.
9. [R10] RingCentral 2/5 · US The Omni Therapy RING CENTRAL SITE: Every other day I have to start all over again to get to my patients. This is sooooo frustrating !
10. [R13] RingCentral 1/5 · US Don’t sign a contract!: Their contract renewal period shows 1 yr, but the fine print says that if you don’t give 30 days notice, they automatically renew you for the next year too! No hope of reducing the number of lines either!!!!!
11. [R19] RingCentral 1/5 · US Bait and switch: They lied to get us signed up. We moved from Vonage to Nextiva to Ring and we’re back with Vonage. I’d wager they don’t pay their workers a livable wage as well
12. [R23] RingCentral 5/5 · US Life Saver App: Change my entire workflow regarding contacting patients, has been a tremendous benefit for organized information exceed in the ability to documented interactions a log of the phone calls. Just amazing. There's so many good things about RingCentral that it would fill a whole book!! thank you for creating such an awesome tool.
13. [R25] RingCentral 1/5 · US Scamming and Misinformation: I was misguided by the reviews on this app, to make the long story short. I helped my dad start a company, and our accountant told us to use a “call re direct” service. So we went with ring, we talked to one of their reps and they were nice and all. When it came to finalizing it everything, we were told to sign a contract that was necessary for us to begin utilizing th
14. [R4] RingCentral 1/5 · US Bad customer service: I attempted to call them after hours, and they were unable to help me
15. [R22] RingCentral 1/5 · US Horrible!: If I could put 0 stars I would! Horrible company. They provide zero customer support, they only care about charging you the next bill, not solving your problems. The IT people will laugh in your face when saying how frustrated you are that for the past six months you haven’t received client calls because of mistakes on their end. Could not recommend any less!
16. [R28] RingCentral 1/5 · US Poor customer service: When you call in for support they barely speak English. They don’t set up your account correctly. They forget to record every call!!!! They blame you for not setting it up but they don’t cover it correctly in their setup call. You have to figure it out. The call notes turn off and on by itself. You have to monitor your account like a hawk! They add texting! You try to cancel
17. [R44] RingCentral 5/5 · US Great service: Customer service is great, texting is beneficial so I do t have to give my personal number and having a “local” area code as well as a 1-800 number that are tied together is super cool. If I don’t answer and a msg is left, it gets emailed to me. Love that
18. [R81] WhatsApp Messenger 3/5 · US I don't like the way the ban my WhatsApp: I don't know what to is the reason any time I add my contact and I message them you will ban my WhatsApp account I don't like it please dear mark Zuckerberg thank you for understanding
19. [R82] WhatsApp Messenger 1/5 · US It's all about money now: Group messages have restrictions and require payment. We're starting to look for an alternative. · translated
20. [R103] WhatsApp Messenger 1/5 · US Try and add your family! Go on…: What a disaster! Downloaded the app to stay in contact with relatives overseas during a long trip abroad. I can’t add new family members without getting my account flagged! Now it’s saying I’m suspended and I had to request a review to get my account back ??? How is this functional? It’s like it’s punishing me deliberately for not sharing all of my phone contacts a
21. [R115] WhatsApp Messenger 1/5 · US Keeps suspending my account for no reason: If I could put a zero star I would this app constantly suspends or “investigates” my account for no clear reason it happens every few days and I have to wait to text my family back while I’m in a whole other country by myself it’s a huge hassle to try and find other apps to use to communicate with my family and they never give me a clear reason onto why m
22. [R67] WhatsApp Messenger 1/5 · US Your Input Here Harms You & All: WhatsApp, like every other Meta product, shares everything you type, plus information on your location, device type, etc etc by default with other Meta products & paying customers with the intent of keeping your time, creative output, clients, & $$$ flowing into Meta products (ie to Zuck) and out of your life. Note if you talk about baking sourdough on WhatsApp or
23. [R70] WhatsApp Messenger 1/5 · US Hate the new update why username: Hate the new update why username WhatsApp should be a private place to chat with family and friends not with strangers
24. [R84] WhatsApp Messenger 3/5 · US Privacy: I think you guys have changed the way your settings are as far as privacy to search somebody don’t search by their phone number some people like to keep their phone numbers secret so is there a possibility I can sign up with that phone number maybe like an email address and also getting a lot of spam with your app as well
25. [R85] WhatsApp Messenger 1/5 · US AI “Feature”, Useless and Unethical: Nobody asked for AI to be implemented to WhatsApp. It is (better said, WAS) a messaging app, not a place where AI is even remotely needed. Not only is it unnecessary, it is a security risk as much as Meta will tell you it’s not. You can’t disable it, you can’t shut it down. I wanted to speak to an actual human representative to make this feeling known, there ar