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Updated July 2026 · real, multi-region App Store reviews
Better options than

Shopify Point of Sale (POS) alternatives

Shopify POS users often seek alternatives due to persistent bugs, connectivity issues with hardware, and frequent, disruptive interface changes. Alternatives like Square POS and Clover Go offer different approaches to payment processing and store management, potentially suiting businesses with specific needs for stability or payment flexibility.

Why users look for alternatives to Shopify Point of Sale (POS)

The alternatives

Square Point of Sale (POS)
4.8★ · 602,125 ratings · Free

Square Point of Sale is generally easy to use and helps small businesses customize products for easy access R60. It offers hassle-free payment processing, with some users appreciating the peace of mind after dealing with other processing companies . The app allows for quick order processing and is considered awesome by some users R55R58.

Better for: Square POS is better for small businesses looking for an easy-to-use system with customizable product features R60. It suits those who prioritize hassle-free payment processing and want to avoid issues with other processing companies . However, users should be aware of potential issues with funds being held for review, especially for larger or frequent transactions R54R61.

Head-to-head: Shopify Point of Sale (POS) vs Square Point of Sale (POS)
Clover Go
4.8★ · 63,100 ratings · Free

Clover Go is described as a simple and effective POS system, with some users calling it the 'best pos system ever' . It is appreciated for its ease of use R66R69.

Better for: Clover Go is better for businesses seeking a simple and straightforward POS system . However, potential users should be aware of reported bugs and glitches, including issues with reports, item inventory updates, and manual card entry R67R68. Some users also report constant outages affecting business operations R67.

Head-to-head: Shopify Point of Sale (POS) vs Clover Go
Shopify
4.7★ · 38,819 ratings · Free

Shopify, as an e-commerce platform, is praised for being easy to use and set up, helping businesses grow and develop successful online stores R82R84. Users find it a reliable and credible platform that consumers trust . It offers many great features and is considered user-friendly and easy to manage .

Better for: Shopify is better for businesses primarily focused on establishing and growing an online store, especially those who value an easy setup and a credible platform R82R84. It suits users who can benefit from features like the Shopify bot/sidekick for store design . However, users should be cautious about potential billing issues, account lockouts, and customer service challenges R79R83.

Head-to-head: Shopify Point of Sale (POS) vs Shopify
Square
4.7★ · 14,602 ratings · Free

Square is generally seen as easy to use and helpful for small businesses R60. It offers hassle-free processing, which some users appreciate after negative experiences with other companies . The app allows for customization of products for easy access R60.

Better for: Square is better for small businesses seeking an easy-to-use system with customizable product features R60. It is also suitable for those who prioritize hassle-free payment processing and want to avoid issues with other processing companies . However, users should be aware of potential issues with funds being held for review, especially for larger or frequent transactions R54R61.

Head-to-head: Shopify Point of Sale (POS) vs Square
WooCommerce
4.8★ · 7,504 ratings · Free

WooCommerce is a powerful tool for managing orders and analytics at a glance, integrating well with iPhones, websites, and shipping software . It offers flexible payment options, making checkout easier for craft fairs and similar events . Support is available to help with installation and troubleshooting R94.

Better for: WooCommerce is better for businesses that need to manage orders and analytics from their phone and value integration with their existing website and shipping software . It is also suitable for those who participate in craft fairs or need flexible payment options . However, users should be aware of potential issues with app speed, refresh rates, and the requirement for Jetpack for notifications and site connection R93R95R96.

Head-to-head: Shopify Point of Sale (POS) vs WooCommerce
Stick with Shopify Point of Sale (POS) if

You should stick with Shopify Point of Sale (POS) if you find its overall experience easy and fast to use for your small business, and if you appreciate its versatility and slick system R2. It is also a good choice if you benefit from its inventory synchronization with the Stocky app and its unified platform for managing online and physical stores R43.

Evidence note: No alternatives had too few reviews to judge.

Frequently asked

Why do users have trouble with Shopify POS updates?
Users report that Shopify POS updates frequently change the interface design, making it less intuitive and requiring staff to relearn the app R3. These updates are often poorly optimized, leading to new bugs, slow performance, app crashes, and issues with core functionalities like search and checkout R16R17R18.
Does Shopify POS have issues with payment processing hardware?
Yes, Shopify POS users frequently experience issues with payment processing hardware, including card readers (Tap and Pay, WisePad 3) that refuse to work, disconnect, or require troubleshooting R11R12. Barcode scanners also often fail to pair or stop working after updates R19R22.
Are there problems with customer information and returns in Shopify POS?
Yes, users report that it's often impossible to do returns for contactless payments because sales show "no customer" information, forcing businesses to issue gift cards instead R9. Additionally, sending receipts via email or text can be complicated, making it hard to get the customer's contact information correct R2R5.

What reviewers actually said

Built only from these 106 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R10] Shopify Point of Sale (POS) 1/5 · US HORRIBLE UPDATE: Please fix this, the newest update is ruining our in store sales. Every time someone checks out the buttons for cash go away and we had to force close and try and click it fast before the buttons disappear and then we have to force close the app between every purchase because the screen won’t clear and freezes and then doesn’t even give us an option to print a receipt. The new upd
  2. [R13] Shopify Point of Sale (POS) 1/5 · US Awful update: What is going on with the POS Shopify app? This update is hiding checkout options when we need customers to pay. Freezing when an order is able to finish so we have to force close the app all day between purchases. Where in the world or how do you do an exchange??? The button says return or exchange but only gives return option. This app has become horrendous lately for our business
  3. [R16] Shopify Point of Sale (POS) 1/5 · US Recent update causing problems: For the second time this year (2026), a poorly optimized update was allowed to go live. Crippling the checkout process; slow non responsive interface, constant app crashes, failed checkouts & exchanges. If you are debating whether or not to use Shopify, avoid at all costs. They are pushing half baked AI imagined software updates onto us, and it will not end anytime
  4. [R31] Shopify Point of Sale (POS) 2/5 · US Meh: The app design is nice, super buggy. Have to constantly close app cause it hangs on trying to search items, at checkout trying to choose form of payment type, or when searching customer name. Huge potential but seems to drop the ball. **update** I did what the developer suggested, still hangs. Now when starting the app it will freeze then I have to force close app. Frustrating cause we have o
  5. [R6] Shopify Point of Sale (POS) 3/5 · US Laggy.: Very slow and tap to pay works only sometimes. It will say there are connectivity issues but running a speed test on a laptop on the Dane WiFi says the WiFi is fast. Even changing between screens that don’t require payment can sometimes take a while.
  6. [R11] Shopify Point of Sale (POS) 4/5 · US Tap and Pay not working: The Tap and Pay refused to work on my iPhone 15 ProMax on a craft show day. I hadn’t used it since December. As I have had a similar problem in the past, I assumed it was an update. When I went to test it a few days later to troubleshoot it, it was suddenly working fine. Hopefully whatever the problem was, it was resolved.
  7. [R12] Shopify Point of Sale (POS) 3/5 · US Great in theory: Mostly works great with one major flaw. The contactless payment rarely works when needed. There is usually some update that needs to happen (my apps are set to update automatically but for some reason this one never does) or some other troubleshooting you can do to get it to work eventually but it’s of little help when you’re trying to use it with a customer. You don’t want to sit
  8. [R19] Shopify Point of Sale (POS) 2/5 · US Barcode Scanner Pairing: Pairing a Socket 740 is an exercise of repeated failures
  9. [R3] Shopify Point of Sale (POS) 3/5 · US Stop changing the interface design.: It keeps changing and only gets worse.
  10. [R17] Shopify Point of Sale (POS) 4/5 · GB Often logs out: Although usually really good, we often have to relogin which is annoying. The printer often disconnects which causes delays at the tills. No faults were found. The updates are regular and so things change or disappear, which causes stress to staff. Less updates would be good. Shopify support are however amazing and always helpful.
  11. [R18] Shopify Point of Sale (POS) 3/5 · GB Great when it works: POS is a great app but it seems everytime they do an update it breaks something. The most recent being the search function, notes says it’s updated but I spent 2 days with it saying random items didn’t exist. Spoke to support and they said there wasn’t anything wrong but all of a sudden after a further small update it’s all working again. Hmm. It’s a shame it’s so great when i
  12. [R7] Shopify Point of Sale (POS) 2/5 · US Search function never works: Search function never works correctly
  13. [R9] Shopify Point of Sale (POS) 3/5 · US No customer info?: It’s impossible to do returns because every single sale from contactless payment says “no customer”. We have to give customers a gift card as credit instead. Not great and an awkward experience for customers. You can’t do discounts with decimals point percentages off (like 12.22%) to get an even number on a sale item. So that makes us have to do manual discounts we have to app
  14. [R14] Shopify Point of Sale (POS) 4/5 · US Can’t enter manual code: I have a discount code for a free item on the app, but whenever I try to add it the cart it says invalid code. I can enter a percent or amount off just not the code
  15. [R1] Shopify Point of Sale (POS) 1/5 · US Forgotten pin… locked out forever: Will not let you log in to change pin number if you forget. So the app is useless to me. Deleting until their AI can figure it out I guess…
  16. [R4] Shopify Point of Sale (POS) 1/5 · US Brutal: If you’re logged in, you can never log out.
  17. [R15] Shopify Point of Sale (POS) 3/5 · US Stuck On Select Location During Login: Worked great all of last year, but the newest update has made it unusable. It logged us out for the update, and now when we try to login, it gets stuck on the select location page. We click our location and then the select location button, and just keep getting prompted to reselect the location over and over again. Completely ruined our market yesterday beca
  18. [R25] Shopify Point of Sale (POS) 1/5 · US Onboarding nightmare: I thought a washing machine had the worst UX but Shopify is a POS literally. I was trying to help someone receive payments and the app is stuck in the create a pin screen and nothing works. No support, just dead on delivery.
  19. [R8] Shopify Point of Sale (POS) 4/5 · US Needs inventory management: Everything’s pretty great except I want staff to have access to inventory but not all the reports
  20. [R43] Shopify Point of Sale (POS) 5/5 · GB Great affordable App: We find the App really good, and easy to use alongside our e-commerce site on Shopify. The only thing that lets it down is the having to click the Contactless tick for payments...Contactless is supposed to make it quicker now slower. And add an internal Loyalty feature like Vend, rather than having to use a third-party provider.
  21. [R49] Shopify Point of Sale (POS) 1/5 · US No kiosk mode?!: Are you kidding? It's 2026 and Shopify doesn't have a self service kiosk mode? Give me a break
  22. [R54] Square Point of Sale (POS) 1/5 · US Dont waste time: Everything about the app and the payment process is fine i use it alot for my business but the big, main and only concern with this app and why i would not recommend it is because they play with your money! Every transaction I’ve had since opening the account gets flagged by there system and then i cant access the money earned from my sale until 2-3 business days later which is di
  23. [R55] Square Point of Sale (POS) 5/5 · US am enjoying this app: thanks for your saves
  24. [R56] Square Point of Sale (POS) 3/5 · US Payment: This stupid app never transfer the money when it’s exposed to and then it won’t verify oh you got the bank account number in there. Why do you need to verify then you take 2.6% +10% on tap so if order is $250 they taking $7.33 for using a service. This is highway robbery. You just like Uber. You just like Lyft you like DoorDash.
  25. [R58] Square Point of Sale (POS) 5/5 · US Awesome: Square is awesome
  26. [R66] Clover Go 5/5 · US Provider: Good app
  27. [R67] Clover Go 3/5 · US Good but not great: After the recent updates, multiple reports like Discounts and Removed Items are not working on the app. Clover also has pretty constant outages that affect our business by causing orders to get lost or deleted when their servers are down.
  28. [R68] Clover Go 1/5 · US MANUAL CARD ENTRY: typing in the card works fine until you get to the CVV. This opens the entire keyboard and when you press anything it picks a random number to add. Ridiculous bug, please fix asap! I will update my review
  29. [R69] Clover Go 5/5 · US Wokame: Best
  30. [R79] Shopify 1/5 · US ⚠️WARNING⚠️: ⚠️‼️Before you download the app/create an account or pay for the subscription read this‼️⚠️ Please for the love of your sanity put your real name that’s on your id when it asks for it when creating the account I have spent 2 months talking with over 7 people for their support team to resolve the issue of my id not matching my name because I used my nickname (not my real name but an
  31. [R82] Shopify 5/5 · US 🫱🏽‍🫲🏾: Best Company to grow your business start up. You will be successful as long as you apply yourself.
  32. [R83] Shopify 1/5 · US They do not inform you when your subscription amount changing and just bills u.: I have been struggling with my Shopify acc for a while and I thought I wouldn’t have to pay a lot of money bc it had said it would only charge 1 dollar a month and this month. This morning I was billed 40 dollars to my PayPal and I’ve already been struggling with money so now I’m in debt.
  33. [R84] Shopify 5/5 · US Great start!: I’ve been trying to update my old website and tried a number of different platforms. I found Shopify easy to use and set up. Pricing is reasonable as well.
  34. [R60] Square Point of Sale (POS) 5/5 · US Small Women Owned Bus.: Square is very easy to use and help our small business. The features allow you to customize products for easy access.
  35. [R61] Square Point of Sale (POS) 2/5 · US Handyman/Contractor: I have been using this app for a few months now. Every time I do a point of sell, they “randomly” flag my account for review. If it’s on a Saturday, it won’t clear until Monday. I recently processed a payment for $2500 during business hours and it cleared. I finished the job at 8pm and the same client sent me $400 and it was flagged for review which I’m told takes 24 to 48 hou
  36. [R93] WooCommerce 1/5 · US New update: Orders feed freezes while scrolling
  37. [R94] WooCommerce 5/5 · US Love it & Great Support: This app is quick and easy to use. A little tricky for someone like me to install but support gives you the step by step details you need to make it work if you run into problems.
  38. [R95] WooCommerce 3/5 · US Notifications: This is super annoying. Make the notifications work without having to install Jetpack. Jet pack is horrible.
  39. [R96] WooCommerce 1/5 · US Awful app: Takes forever to load and quite often will say it couldn’t find results for an order when the number is typed exactly. It will also load for a minute and then say “no order selected” after the order started to load in. This will make you type the number again over and over until it finally loads and you can look through it.
  40. [R22] Shopify Point of Sale (POS) 2/5 · US What happened?!: This used to be a great app but now doesn't function properly. I loved the bar code scanner but now it almost never works. Same thing with the card reader it almost never connects causing loss in sales! I've tried using it on multiple devices and it's the same on all of them! I'm seriously considering changing platforms for my buisness.
  41. [R2] Shopify Point of Sale (POS) 4/5 · US Great app!: Great overall experience! Easy and fast to use. The only problem is the receipt is hard to send via email or text to the customer, it is complicated to get the email/number correct. I have not yet used the new version and I hope that that small problem is solved. I totally recommend this app to all small businesses with Shopify! It is a very wonderful experience.
  42. [R5] Shopify Point of Sale (POS) 4/5 · US X: All I want to do is email a receipt, why can't I do that thru the regular shop interface online!?

Synthesized from 106 recent App Store reviews · updated July 2026 · View on the App Store