7-Eleven alternatives
Users often seek alternatives to 7-Eleven due to persistent app issues like freezing and glitches, unreliable rewards programs, and concerns over customer service and delivery problems. Alternatives offer more consistent rewards, better app stability, or specialized services like gas cash back or food delivery.
Why users look for alternatives to 7-Eleven
- The 7-Eleven app frequently freezes, lags, or is otherwise unusable, making it difficult to access features or delete accounts.R6R7R13R15
- Users report issues with the rewards program, including points disappearing, rewards not being honored at the pump, or promotions not working.R1R4R9R10
- Customer service is often criticized for being unhelpful, slow to respond, or refusing refunds for incorrect orders.R3R19R27
- There are concerns about hidden fees, overcharging, and the app tracking user data across sites.R14R29R41
- Some users experience problems with account verification codes, login issues, or the app not working on certain devices.R25R35R47
The alternatives
Starbucks offers a mobile app primarily for ordering coffee and food, allowing users to customize drinks, earn reward points (Stars) for free items, and skip lines by pre-ordering R58R64. The app also provides deals and allows users to view available drinks R55R58.
Better for: Starbucks is better for users who frequently purchase coffee and prepared food items and want to earn rewards, customize orders, and save time by ordering ahead R58R64. It suits those who value the convenience of mobile ordering to avoid waiting in line R64.
Head-to-head: 7-Eleven vs StarbucksUpside is an app that provides cash back for everyday purchases like gas, groceries, and restaurant meals R66. Users can earn money or gift cards for spending they would do anyway, with some users reporting earning around $100 per month R66. It can also be combined with other rewards programs for double bonuses R69.
Better for: Upside is better for users primarily looking to save money on gas and other routine purchases, especially those who drive frequently or want to stack rewards with existing loyalty programs R69. It suits individuals who are comfortable uploading receipts to verify purchases for cash back R66.
Head-to-head: 7-Eleven vs UpsideFirehouse Subs offers an app for ordering sandwiches and drinks, with users praising the quality of the food and the cleanliness of stores R80R83. The app allows for mobile ordering, though some users report issues with payment processing and delivery orders R79R81.
Better for: Firehouse Subs is better for users who enjoy their specific menu items and want the convenience of ordering ahead for pickup, especially if they value good food and friendly service R80R83. It suits those who prefer a dedicated app for a specific food chain rather than a general convenience store.
Head-to-head: 7-Eleven vs Firehouse Subs7NOW is 7-Eleven's delivery app, offering convenience for ordering food, snacks, and drinks with a good selection and deals R94R97. Users appreciate its user-friendly interface and the ability to get items delivered R94R100.
Better for: 7NOW is better for users who want 7-Eleven products delivered directly to them, valuing convenience and a wide selection of items R94R97. It suits those who prioritize delivery services for their everyday needs and appreciate a user-friendly app experience for ordering R94R100.
Head-to-head: 7-Eleven vs 7NOWLazada is an e-commerce platform similar to Amazon Prime, offering a wide variety of products for online shopping R108R111. Users find it convenient for finding everything they need in one place and often report better prices .
Better for: Lazada is better for users looking for a broad online shopping experience, similar to major e-commerce platforms, where they can find diverse products and potentially better prices . It suits those who are patient with shipping times, which can sometimes be longer R109R111.
Head-to-head: 7-Eleven vs Lazada | All Shipping On UsYou should stick with the 7-Eleven app if you primarily use it for gas savings, as many users report successfully getting discounts on fuel R11R17R20. It is also suitable if you find the in-store customer service at your local 7-Eleven to be good and value the convenience of paying at the pump through the app .
Evidence note: No alternative had too-thin evidence.
Frequently asked
Does the 7-Eleven app offer reliable gas discounts?
What are the main problems with the 7-Eleven app's rewards program?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R6] 7-Eleven Problems: Love this app but it having many problems. Yall need to fix it now
- [R7] 7-Eleven Unusable: I’ve decided this isn’t working for me and want to delete my account but when I open the app it just locks up on me and won’t function. While I did go through the deletion process after a lot of painful waiting yesterday, they never sent me the verification email and the GD app is freezing again!! 7-11 kinda sucks…
- [R13] 7-Eleven App Freezes: Freezes loading the home screen or when you tap account tab
- [R15] 7-Eleven Broken last update: Last update broke the app, hangs after opening
- [R1] 7-Eleven 711 rewards are a lie and a scam: There hasn’t been one time that I get the rewards at the pump that the app says I will get. It’s a waste of time. 711 app is a scam and waste of time. I will start getting my gas elsewhere, where they honor their rewards, and not lie about it.
- [R4] 7-Eleven Rewards points: The points don’t stay which is annoying asf had over 1000 and boom it’s gone.
- [R9] 7-Eleven Rewards have lowered: App works great! But the actual rewards have been reduced while the price of items have doubled. I used to be prompted “Save $1 “ at the cash register and at best, all I get is .50 cents rewards while a Ben & Jerry’s pint of ice cream nears $9
- [R10] 7-Eleven Fake promos: Whenever you wanna use points or redeem promotions, the app just doesn't work.
- [R3] 7-Eleven Rude employees: The 7-11 on 8830 Rose Avenue Orlando fl the employee’s are rude, loud and wrong! I love less than a mile away and I do my best not to go there! I walk in the store and I have to wait on her to finish her personal conversation while the other employee looks at me standing there for 30 seconds for her to turn around and look at me like I’m bothering her to spend my money with your bu
- [R19] 7-Eleven Bad customer service: I ordered items on July 1st. They delivered the wrong items. I asked for a refund and submitted the pictures. They took 4 days to respond and when they did they stated that I am not eligible for a refund because I received my items but my items were the wrong items. They still refused to do anything about this issue and one of the customer service representative hung up on me
- [R27] 7-Eleven Wrong item: I am allergic to chocolate, ordered oatmeal
- [R14] 7-Eleven Watched: You need to make sure that they are charging you correctly, a couple of times they have Overcharged my
- [R29] 7-Eleven They track you across sites: Is a few cents off per gallon worth having them track you all over the internet so multiple sites can target you with ads and sell your personal information to the highest bidder?
- [R41] 7-Eleven Fees fees fees: The additional fees they add are brutal even with gold pass. They need to fix this asap.
- [R25] 7-Eleven Would be user: The verification codes you send me are fraudulent .They never work. The store is only as good as the app is.
- [R35] 7-Eleven I provided the verification numbers: Why do you want me to call your 1800# because I changed my phone number? I proved I have a different phone # by proving I can obtain the verification number
- [R47] 7-Eleven Apple pay? No. A million times no: I do not use Apple Pay. For anything, ever. There is absolutely no reason to make me use it to redeem a FREE CAR WASH that I already pay for monthly
- [R55] Starbucks Stars: You get deals and can preorder and see what drinks there are and get stars for free stuff but the stars disappear that’s why I didn’t put 5 star
- [R58] Starbucks The App Gets You Free Reward Points!: The app is way better personally because you can earn reward points,customize drinks and more.
- [R59] Starbucks Not great!: So when you use the mobile app to order, your order doesn’t instantly go through to the store. We waited over half an hour only to be told that the barista didn’t get our order until about 5 minutes before. There’s no point in using the mobile order app if you’re waiting in line anyway for over 40 minutes just to get coffee!
- [R64] Starbucks Amazing: Skips the line even at work I ask if I can pre order a coffee to pick up when my breaks start so I don’t waste time waiting. I love saving up my points for location specific cups. I sell them on eBay when I have to many or gift them. It does lag during busy times of the day and depending on location. Other then that it’s so helpful
- [R66] Upside Upside Is Wonderful!: Such an easy app to get money or gift cards for buying gas or using restaurants that you’d spend money on anyway!
- [R67] Upside Good early but not for long: Was well worth it early on in the experience. I made about $100 back and that was nice to have. After a couple months, now I’m seeing $.01 and $0.03 back per gallon on my usual stops and it’s just not worth the hassle at that point. One of the stations locally has $.11 back per gallon but I could never get redemptions approved there (hey Casey’s). So get it and use
- [R69] Upside Free $$.: I use Casey’s gas. Get their rewards and cash back from Upside. Double bonus!! Made over $220 free money. I download Amazon gift cards and free stuff!! Love it!!
- [R70] Upside Select Cash Back: There is only a small selection of cash back and not full access to all gas stations, grocery stores and restaurants. If you’re watching diet or want local no name gas stations then it’s limited. And if you use tap it doesn’t register with this app that it was paid with a specific card. But at least it has true cash back since selections fall short.
- [R79] Firehouse Subs Won’t let me pay: Something’s wrong with your app. Won’t let me use Apple Pay or a credit card. Keeps coming up with an error message. I have to go into the store to place the order.
- [R80] Firehouse Subs Good Food and Great Employees: Everyone is so nice and the store is always clean! You are greeted with a smile and although the line may be a little long, it is to be expected because the food and service is amazing!!!
- [R81] Firehouse Subs Problems with Delivery Orders: Can’t place a delivery order because they try to charge your card the wrong amount and then the order gets automatically cancelled because of it and it’s the same on the website
- [R83] Firehouse Subs Food: Amazing sandwiches and drinks.
- [R94] 7NOW Love it: I love this app it’s so convenient and easy to use
- [R96] 7NOW Overall disappointed: Customer service and app needs serious work way too high prices way too many fees. My driver never showed up. I wasn’t even issued a refund. I had to get in contact with a human being to get a refund it was difficult and frustrating
- [R97] 7NOW Great selection: Love the selection and the deals! I can get dinner and snacks without extra fees!
- [R100] 7NOW Good food: I have had the best experience with a user friendly app. At the store level. I had no problem with getting my pizza made for me.Thanks again for the deal !
- [R108] Lazada | All Shipping On Us Laarni Peake: I have been a Lazada shopper for such a very long time now and I am very happy with Lazada. Very safe and convenient. Thank you Lazada! looking forward to more online shopping with you.
- [R109] Lazada | All Shipping On Us Giao hàng quá chậm: Đợi phải hơn nửa tháng mới nhận được hàng
- [R111] Lazada | All Shipping On Us Love it wish the shipping is faster!: Similar to Amazon Prime in the U.S but takes longer to arrive like a 2 weeks or more.
- [R112] Lazada | All Shipping On Us VERY INCONSISTENT!: Lazada has become inconsistent when it comes to LazMall LazRewards. Before, ordering once a day would reliably give rewards, but now it doesn’t always happen even if you follow the same routine. There’s no clear explanation why rewards are skipped, which makes it confusing and frustrating for users. Since rewards are supposed to encourage loyalty, this inconsistency makes the s
- [R11] 7-Eleven Ahorro Gas: Es una opción fácil, practica y efiofe ahorrar más en productos básicos y sobre Todo en Gasolina!!!
- [R17] 7-Eleven SO CONVENIENT !: I love getting discounts on gas!
- [R20] 7-Eleven Rewards: Love cheaper gas and cheaper drinks! Always convenient
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store