Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Better options than

Xoom alternatives

Users look for Xoom alternatives due to increasing costs, frequent transaction issues, and poor customer service. Alternatives like Remitly and Western Union offer different strengths, from ease of use to competitive exchange rates, catering to various international money transfer needs.

Why users look for alternatives to Xoom

The alternatives

PayPal
4.8★ · 6,298,622 ratings · Free

PayPal is a widely used platform for sending and receiving money, often integrated with online shopping. While it can be convenient for general payments, some users report issues with account access and customer support for specific transfer needs R53R57R62.

Better for: PayPal is better for users who primarily need to send money for online purchases or to other PayPal users, and who might already have an account R61. However, users needing international transfers or specific support might find it challenging R53R57.

Head-to-head: Xoom vs PayPal
Remitly
4.9★ · 2,625,940 ratings · Free

Remitly is praised for being easy, fast, and often cheaper for international transfers, particularly to countries like Mexico and Venezuela R66R69R74R76. Users appreciate the convenience of sending money from their fingertips and the security of the process R66R74.

Better for: Remitly suits users looking for a secure, fast, and economical way to send money internationally, especially to family R69R74R76. It's a good choice for those who want a simple, app-based experience R66R74.

Head-to-head: Xoom vs Remitly
Western Union
4.8★ · 1,272,247 ratings · Free

Western Union is a long-standing service that many users find secure and fast for money transfers R83. Some users highlight its good exchange rates . However, recent issues include difficulties with sending money, app functionality problems, and high commissions for some R79R82R85.

Better for: Western Union is better for users who prioritize a well-established and secure service for quick transfers, and who may benefit from its exchange rates . It might be less ideal for those sensitive to commission costs or experiencing recent app issues R82R85.

Head-to-head: Xoom vs Western Union
MoneyGram® Money Transfers App
4.9★ · 681,776 ratings · Free

MoneyGram is described by some as a reliable and quick service for money transfers, with promotions available R99. However, a significant number of users report severe issues, including account suspension, transactions not arriving, and money being taken without delivery, with delays sometimes lasting days or even 21 days R93R98R100.

Better for: MoneyGram might suit users who have had positive experiences with its speed and promotions R99. However, given the frequent reports of account issues and delayed or undelivered funds, it carries a higher risk for users needing reliable and guaranteed transfers R93R98R100.

Head-to-head: Xoom vs MoneyGram® Money Transfers App
Ria Money Transfer
4.8★ · 272,498 ratings · Free

Ria Money Transfer is considered secure and easy to use by some, with good rates R108R111. However, many users report significant delays in deposits, issues with anti-fraud measures leading to account cancellations without explanation, and difficulties in getting refunds for failed transfers R107R110.

Better for: Ria Money Transfer could be an option for users who prioritize security and good rates for successful transfers R108. However, it is less suitable for those who need guaranteed fast transfers or who are concerned about potential account issues and refund difficulties R107R110.

Head-to-head: Xoom vs Ria Money Transfer
Stick with Xoom if

You should stick with Xoom if you have had consistently positive experiences with fast and convenient transfers, especially if you have been a long-time user without issues .

Evidence note: No alternative had too few reviews to judge.

Frequently asked

Why are Xoom users looking for alternatives?
Xoom users are looking for alternatives due to increasing costs, frequent transaction issues like delays and cancellations, and poor customer service R3R7R20R24.
Which app is best for fast and cheap international transfers?
Remitly is frequently praised by users for being easy, fast, and cheaper than other options for international transfers R66R69R74R76.
Are there issues with Xoom's customer service?
Yes, many Xoom users report significant issues with customer service, describing it as unhelpful, rude, slow, and sometimes leading to account closures without clear explanations R4R7R10R12.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Xoom 3/5 · US Got expensive: Works perfect, but got expensive this year
  2. [R20] Xoom 1/5 · US Alta comisión: Muy alta la comisión
  3. [R30] Xoom 1/5 · US ?: Cobran mucho y pagan poco
  4. [R26] Xoom 1/5 · US Don’t do it guys: This app has low exchange. And the customer service will delete your account for any reason. I have used this app for more than 5 years and it changed because of one customer Service phone call. Save your self some time and download other transfer app
  5. [R1] Xoom 1/5 · US Does not work properly: I been trying to send money and there is always issues with the operation!
  6. [R7] Xoom 1/5 · US Worst service ever: I used Xoom for many years it was a good service but now past three transactions they hold and make it delay I called customer care they always lying and rude after one customer support said problem for their partner but I contacted the partner abroad they said we didn't received anything pure lie Xoom is Sucks now
  7. [R28] Xoom 1/5 · US Era bueno, ahora es terrible: Antes era la mejor opción para enviar dinero, ahora solo retrasos y cancelaciones, ya por eso no los he seguido usando
  8. [R38] Xoom 1/5 · US AVOID!!: XOOM’s service is completely unacceptable. They advertise fast transfers and make it sound like your money will arrive in 30 minutes, but in reality, transfers can take days. This has not been a one-time issue either. I have been dealing with delayed transfers for months, and more than 20 of my transfers have arrived late. What makes this even worse is the complete lack of accountability
  9. [R4] Xoom 1/5 · US Terrible app & customer service: I was initially very excited about this app after struggling for some months to find a good streamlined but fairly full featured alternative to Wise that appeared in most cases to be cheaper (or even free) than most transfer apps. I’m an international research veterinary medical doctor and artist, I am a dual citizen so split my time between the EU & the US & trave
  10. [R10] Xoom 1/5 · US Hilarious how customer support team responded: So basically, my transaction got stuck for some sort of verification and when I call customer care, she says we cannot make your transaction because we could not verify your information and I said what’s the reason what’s not there she says we cannot share those information so I said, that means I cannot make my transaction?? And she said yes, so I sa
  11. [R12] Xoom 1/5 · US Top worst service award: If there is a worst service award you will win the gold medal.
  12. [R9] Xoom 3/5 · GB Deleting an recipient: You cannot edit a recipient or remove them which I find very frustrating, otherwise it is easy to work with.
  13. [R16] Xoom 1/5 · US Terrible: Constant reverification is intolerable. Why give all my info so many times? What’s the point of pairing with PayPal? When you cancel all my transactions? Useless.
  14. [R22] Xoom 1/5 · US Can’t login: Unable to login on the app on my iPhone or Android…but I can login on my laptop, how convenient, I get to carry my laptop around with me to use the app. Fix it or remove it from the store.
  15. [R32] Xoom 1/5 · US Can’t log in: What good is this app when you can’t even log in. I’ve called their help line 4 different times and they cannot help me. Customer service reps also are of no use. You ask a non scripted question and they will either hang up on you, or ur call starts getting sketchy
  16. [R53] PayPal 3/5 · US PayPal: I find PayPal very unhelpful I have moved to another country and need to either change or open a new PayPal account not really sure what to do because no one from PayPal will assist me
  17. [R57] PayPal 1/5 · US Digital company but no online support: Every time I have some issue I have to call as the chatbot and agents from support don’t solve anything. Only in the USA a digital company for online payments still living in the phone age.
  18. [R61] PayPal 5/5 · US Great: I use this get my pay Check and to save money
  19. [R62] PayPal 3/5 · US app: since last week i loved my pay pal now everytime i go to open my app it will not open i’ve done everything. I close the account like the account of my Facebook off my phone reinstall it shut my phone off to Noeville PayPal. I cannot get into anymore so I don’t like them.
  20. [R66] Remitly 5/5 · US BEST APP EVER!: Listen, I’m not the type to be posting reviews. But this is one of the best apps that I’ve ever tried. I’ve never had a problem whatsoever. I used to send money through a store and now I could just send money through my fingertips.
  21. [R69] Remitly 5/5 · US Transfer to Mexico: It was very easy, fast and cheaper than every other way I have used for international transfers!! Thank you Remitly!
  22. [R74] Remitly 5/5 · US Excepcional: Llevo años usando este método para mandar dinero y es un proceso seguro ,rápido y responsable el mejor método, no lo cambiaría por nada fácil y desde mi casa.
  23. [R76] Remitly 5/5 · US Una buena alternativa: Puedes fácilmente encontrar muchas opciones de envío rápido y económico para muchos de los que necesitamos ayudar a la familia🫶🏻
  24. [R79] Western Union 2/5 · US Not happy with the service: Been using WesternUnion for years, never had issues but recently for the past two months roughly I am not able to send money or do any transactions of sorts called customer service customer service says go to the main store and talk to the representative representative at the store says call customer service it’s problems after problems also went to the store and tried
  25. [R82] Western Union 1/5 · US Frustrating: Cannot get it to accept my debit card so charged way more fees. Looking for new way to send money.
  26. [R83] Western Union 5/5 · US Awesome: Excelent service
  27. [R85] Western Union 1/5 · US The app is trash: I cannot cancel a edit the transfer or edit the receiver name anymore, even the receipt says the money is ready to pick up, on the app it shows the transfer status it’s not ready or completed The app is trash now, I don’t what changed
  28. [R93] MoneyGram® Money Transfers App 1/5 · US Account suspended: They have intentionally closed my account during the transaction and asked me to visit the stores to transfer money to make users use store process.
  29. [R98] MoneyGram® Money Transfers App 1/5 · US Terrible app: They closed my account Down and my transactions never arrived.
  30. [R99] MoneyGram® Money Transfers App 5/5 · US Fue rápido: Todo el proceso fue rápido
  31. [R100] MoneyGram® Money Transfers App 1/5 · US Garbage application: Let me send money, took money out of my account, then canceled my profile. Pure garbage.
  32. [R107] Ria Money Transfer 1/5 · US Retraso del depósito: Muy mala esperiencia. Envié dinero un viernes, y ya pasaron 4 días y nada que llega a la cuenta.
  33. [R108] Ria Money Transfer 5/5 · US Me gusta Ría: Es muy seguro enviar dinero
  34. [R110] Ria Money Transfer 1/5 · US Pésimo servicio: Sus medidas antifraude pasan de seguras a ridiculas. Cancelan tu cuenta en la app sin explicación alguna, si depositas en un agente y cancelan la transacción, la respuesta de reembolso son demasiados días. Seguiré usando western unión. Usar ría fue una pérdida de tiempo
  35. [R111] Ria Money Transfer 5/5 · US Wow!: That’s Was easy 🙏🏾
  36. [R24] Xoom 1/5 · US Slowest customer service in my life: I’ve moved on to a diff app. These guys have the worse customer service emails in my life, its already been 3 weeks and they cant even comprehend basic email messages to help me. And they dont reply to your email reply, they keep telling you to email them again which opens up a new case and then dont even solve your issue and then if you reply to that email cl

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store