Postmates alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] Postmates 3/5 · US i just wanted mcdoanlds: why are my midnight cravings ($3 fries) rounding up to 12 dollars for shipping (i’m young i can’t get a job help)
2. [R6] Postmates 3/5 · US Prices: Most of us are aware that we are being charged more simply to use this platform but some prices are so egregious that it interferes with being able to tip the delivery person. That is awful. But you don’t care about that at all.
3. [R10] Postmates 1/5 · US Restaurant Grade & Pricing: I’m giving this app a low rating because food is grossly overpriced on the app. I recently went inside a see restaurant to see actual prices vs the app, it was $15 more on the app not including, their fees or the tip. I was also disappointed to see the restaurant had a “C” rating. I think it’s important to include the restaurants current rating to help people make an in
4. [R38] Postmates 1/5 · US Just complaining: This system in general is super expensive and you guys don’t even do point rewards to get some free after like 10 orders. Some type of balance towards the customers would be nice. I go to the restaurants and order the same plate for like 50% less. Look I get it but this system needs more rewards…
5. [R14] Postmates 1/5 · US UBER EATS IN DISGUISE - Asked me to dig through the trash after a month for a photo: Idgi Geraldine with Amex support messaged me after OVER a month later saying “oh sorry we’re backed up did you need help with this request” I explained the situation very reasonably and they said “since you don’t have a photo we can’t help you” it’s the PRINCIPLE like you don’t make a person dig through the trash?
6. [R20] Postmates 1/5 · US Support is horrible!: I’ve had multiple wrong orders with images of the food and receipts. Even the images from the dasher themselves. Postmates won’t refund the wrong or missing items. They just have it listed as “your order isn’t eligible for a refund.” At least DoorDash refunds you if it’s wrong!
7. [R21] Postmates 4/5 · US Great app but customer service is weak: I’ve been enjoying this app for years and I feel like they have been finding the sweet spot on delivering value with a lot of specials. That said, here and there there is something wrong with the order, and since there is no live customer service that you can easily access. I find it a little frustrating at those times.
8. [R22] Postmates 1/5 · US Don’t expect quality orders: My order of ice cream came leaking through the bag and yet they claimed it was fine and refused to give a refund. Additionally had to contact them nearly 5 times to even get an answer.
9. [R12] Postmates 2/5 · US Done with delivery apps: I wish delivery apps were honest about the time food will arrive. If you advertise something will take 15 minutes to get to you, honor it. But adding on time without any regard to the customers expectations is selfish. There’s no reason something says 15 minutes to order and get there when in reality it takes an hour. It takes an hour because you guys allow your drives to
10. [R18] Postmates 1/5 · US Inaccurate delivery times: Postmates consistently provides inaccurate delivery windows. The other apps are much better and more reliable.
11. [R7] Postmates 1/5 · US Scammed: Got charged for order I never received
12. [R16] Postmates 1/5 · US Postmates stole my money: I placed an order for $38 including tip. The order went through, when I looked at the app. It asked me if I wanted to pay $1.49 for expedited delivery. I accepted this $1.49 charge. I then get a notification that I was charged $57. I called to get this corrected and was told there was nothing she can do. I asked to speak to a manager and was told they would call me in 2 t
13. [R50] Postmates 1/5 · US Jay McGuire: I placed an order at a convenience store. After the deliver guy I arrived I was informed that only 6 of the 18 items I ordered were at the store. I cancelled the order through Postmates’ Customer service but was charged a delivery fee and a service fee. I followed up to ask why I was charged a delivery fee when nothing was delivered, and was told that is just the way it is. What a
14. [R9] Postmates 3/5 · US Buggy but works: Recent app for food ordering but annoying in the way they set up the process. You have to constantly update your profile and you put it in order and they require authentication. I missed the authentication process which is unnecessary given I’ve ordered over 40 times from this app and yet it delayed my order by 45 minutes the needless system of authentication. Doordash is much sim
15. [R4] Postmates 1/5 · US Fake promo: 0
16. [R42] Postmates 1/5 · US No coupon excepted: It’s my first time using Postmates. It said I get 50% off and I did not so I’m upset, but I still placed my order.
17. [R36] Postmates 2/5 · US missing options: many stores do not have condiments as an option on the menu.
18. [R52] DoorDash 5/5 · US The best food drop off: They are amazing great delivery if you have a problem they will refund you credits for the app or you can just get refund for the cash you paid for the food if there is a problem!
19. [R55] DoorDash 4/5 · US Too easy: Ordering door dash is so easy it’s somewhat addicting. It’s a life saver when you don’t have a vehicle or cannot drive or just have better things to do. Plus I use it to see what restaurants are around me if I’m not sure. But beware: you will find yourself ordering it more and more often, even when you could get it yourself. ITS JUST SO EASY AND CONVENIENT
20. [R58] DoorDash 5/5 · US It’s very convenient: This my bestfriend when I finally get home after a 12 hour shift and I don’t feel like driving anymore
21. [R60] DoorDash 1/5 · US Constant mess ups with orders due to delivery drivers: It saddens me to say that I’ve spent a lot of years using DoorDash and a lot of money for DoorDash to constantly have my orders mixed up messed up, delivered wrong or with issues
22. [R68] Uber Eats 1/5 · US Customer Service Policies are Abhorrent.: I’ll start by saying that I’ve used this app for years, but I pretty much will only use it nowadays when there are BOGO deals available, as that’s the only way I can justify the cost. Everytime I’ve added a BOGO item to my cart, it automatically adds the second one. That was not the case on my most recent order, so I reached out to the customer service to
23. [R69] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
24. [R72] Uber Eats 5/5 · US Uber Eats: It’s very simple and they give free money, cause they’re goated!!
25. [R73] Uber Eats 3/5 · US Need better promotions: I’ve been using your absence you guys hit the market and in the beginning first two years it was always good lately for the last year or two. It’s gotten very expensive and I don’t get any promotions and when I do there for things that I don’t use which I find that weird if you guys see that someone’s always ordering food, you should throw out more food promos
26. [R79] Instacart 1/5 · US Not worth your time: I’ve used Instacart monthly for three years (2023, 2026) because of disability and my experience has steadily gotten worse. I repeatedly received incorrect or missing items, and whenever I requested refunds for mistakes that weren’t my fault, I was met with email warnings that my account will be “reviewed” and deactivated in the future because of my “refund history.” Of course
27. [R80] Instacart 5/5 · US Review: So quick nd easy
28. [R86] Instacart 5/5 · US Great shopper: Great shopping. All items right.
29. [R87] Instacart 3/5 · US Replacement options: Never lets me choose a replacement option so sometimes you end up With unwanted food and paid more
30. [R94] Grubhub 5/5 · US 123 easy: Easy to order and great selection
31. [R97] Grubhub 5/5 · US Grubhub service: So far I haven’t had any issues with the service. Drivers are following delivery instructions.
32. [R98] Grubhub 3/5 · US Eh: Fees make everything too expensive almost double the price.
33. [R100] Grubhub 5/5 · US Excellent service: I have been using Grubhub a lot lately since my accident. I have tried different places and different foods, for which I felt prices were v good on delivery items! I’m extremely satisfied with the service and all the help they strive to give when you run into problems. All together it’s a very good service say on a scale from 1 to 10 I put them at 15! Very customer friendly , u
34. [R32] Postmates 1/5 · US Wrong order no refund: I have been a loyal customer for years and have had numerous instances where food was missing but it was always made right with a refund. Yesterday I received someone else’s order instead of mine, so I submitted pictures of the order and the receipt which showed the name of someone else and a completely different order, and was told I was not eligible for a refund. The respo
35. [R34] Postmates 1/5 · US Not happy with: To much cold , or badly prepared food and we lose money because you don’t refund so we lose food and money ! You win period high fees plus plus plus plus .
36. [R2] Postmates 5/5 · US Fooooodd: Yeeee I just got my food with that 50% off discount yuhhh Id buy more if they gave me a 60% off discount or a $20 discount with a minimum $20 purchase 😎😎
37. [R27] Postmates 5/5 · US Amazing deals: They have the best deals on all delivery apps!!!
38. [R31] Postmates 5/5 · US Best discounts ever!!: Always giving me 50% off when it’s most needed
39. [R81] Instacart 3/5 · US OMG the alerts are annoying: you have to chill
40. [R82] Instacart 1/5 · US inconsistent: The one word that can be used to describe Instacart, nearly every time, is inconsistent.. thats all, thats the review
41. [R101] Grubhub 1/5 · US 2 hour wait times: Waited over 2 hours for my delivery. Uber Eats or DoorDash would have delivered my food within 15-20 min.