KeyBank Mobile Banking alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] KeyBank Mobile Banking 1/5 · US Makes me want to change Banks: If I could give this a zero star I would, NEVER loads anymore, have to clear out of the app and retry at least 20 times. Today I can’t even access my account, will more than likely be switching banks because I can’t even check my account via app at this point. Been going on for months. Worst app on my phone, people want to check and see their account and this app mak
2. [R9] KeyBank Mobile Banking 3/5 · US Slowness: It takes a while to load if it’s wasn’t for it being slow and sometimes down your rate would have been a five star
3. [R10] KeyBank Mobile Banking 1/5 · US Terrible: This app is extremely slow. Also the Face ID doesn’t work. I have it set up for all of my other apps however with Key Bank app, it acts as though it’s using Face ID but won’t open. I still have to enter my password manually. Then it takes forever to load once the login has been accepted. It’s very frustrating.
4. [R12] KeyBank Mobile Banking 2/5 · US So slow: I get really frustrated with how slow it is for my app to open or change pages.
5. [R14] KeyBank Mobile Banking 1/5 · US Can’t turn off ads: KeyBank continuously uses notifications to broadcast ads into my Notification Center encouraging me to open a free checking account to earn a bonus. There is no way to disable these ads so I turned off notifications for the entire app in my system settings. Since I’m now missing my real banking-related notifications, I am switching banks.
6. [R25] KeyBank Mobile Banking 5/5 · US Quick view: I love Key Bank I’ve been with them for over 20 years and I have always gotten great service my only complaint is I’m having trouble with Quick View loading on my phone other then that I’m very pleased with Key Bank.
7. [R30] KeyBank Mobile Banking 1/5 · US Quick View not working: Multiple times I try to re-enable the feature, yet it inevitably stops working and can’t pull it back up, just a blank screen.
8. [R1] KeyBank Mobile Banking 1/5 · US Funds on hold: Legitimate payroll checks put on hold what a inconvenient start to a new checking account
9. [R7] KeyBank Mobile Banking 1/5 · US Worst customer service: Worst bank ever!
10. [R18] KeyBank Mobile Banking 1/5 · US Stressful banking: I have money in the bank and no one I try to pay is getting paid. All my error messages say to “contact your bank”. I’ve talked to my bank 4 times yesterday and still don’t have answers. It’s not us it’s them…🙄I’m losing it!
11. [R28] KeyBank Mobile Banking 2/5 · US Key won’t let me spend my own money!: I receive four government pensions deposited to Key Bank. I have never written bad checks. Customer for decades. None the less my Key Bank credit card is often declined!
12. [R3] KeyBank Mobile Banking 3/5 · US Idioma: Les falta poner la opción ponerla en español gracias
13. [R13] KeyBank Mobile Banking 4/5 · US Good app, terrible connectivity.: The app is excellent and provides any banking and information needs I may have. However, if I’m not within feet of my home WiFi router or directly underneath a cell tower it becomes sketchy. The only trick that will occasionally work is to toggle airplane mode, and more often than not it only takes me past the login screen and won’t make it to the actual page. As
14. [R22] KeyBank Mobile Banking 1/5 · US Overdraft fee to much: They charged you first before getting notification
15. [R24] KeyBank Mobile Banking 1/5 · US Worst banking app: This app is garbage, it just circles and never opens, have to be on my home WiFi. Literally can’t use it have to go on the browser
16. [R52] Capital One Mobile 5/5 · US Satisfied: El mejor banco
17. [R53] Capital One Mobile 3/5 · US Password change: I don't access the app often but I get asked to change my password too many times and it's quite frustrating.
18. [R54] Capital One Mobile 2/5 · US Debit card declined: First off I love Capital One BUT, the fact that my debit card has been declined on multiple occasions because of the move to Discover network, I have moved to SoFi. It was suggested by Capital One that I use my credit card to avoid those issues and that didn’t sit well with me. Again I’d love to come back but, it just embarrassing and a bad look for Capital One.
19. [R55] Capital One Mobile 5/5 · US Gracias: Estoy muy agradecida con este banco, ya que fue el único que me dio la oportunidad para seguir adelante
20. [R65] Chase Mobile® 1/5 · US Can’t add another card to my list of cards: I’m trying to add a new business card to the app to track the balance and make payments but there is no way to enter card data or add it.
21. [R69] Chase Mobile® 5/5 · US My favorite bank ❤️: The most decent bank is CHASE , the bank with digitally, my branch in RIVERDALE the cashiers dressed like air hostess so beautiful and classy, there attendance is absolutely amazing, happy people with respect , keep it up guys ❤️❤️❤️❤️❤️
22. [R73] Chase Mobile® 2/5 · US Search options: I’ve never been so frustrated with an app in my life! You would think a bank would allow you to search by payee. Such a basic thing. I called support and they couldn’t do it either. It’s crazy to have to look through every transaction to find what you want. Get with the times!
23. [R74] Chase Mobile® 5/5 · US Chase is amazing: Chase staffs a friendly qualified professional staff. I love the speed and accuracy of the kiosk, I’m impressed that it’s always clean the screen is kept wiped there’s no trash around its well lit I feel safe no matter what time I bank. When I occasionally do go inside the bank my branch I began with they always remember my name, impressive! I like that they always speak you are
24. [R79] Bank of America Mobile Banking 2/5 · US Disappointed: Disappointed that when you upgrade the app and its features, those with older technology are left, somewhat, by the roadside. One would think that you would realize that you have a large base of fixed income, seniors that are customers and we do not run out and purchase the “latest and greatest” tech when it comes on the market. Why should I upgrade my phone for a few apps when it
25. [R82] Bank of America Mobile Banking 2/5 · US Missing Critical Functions: There is no option to initiate ACH transactions (both deposits and withdrawals) in this mobile app.
26. [R85] Bank of America Mobile Banking 5/5 · US Recomendacion: Permitir notificar una tarjeta de crédito extraviada por la pagina porque aunque la inmensa mayoría de clientes tienen roaming international los venezolanos no lo tenemos
27. [R86] Bank of America Mobile Banking 2/5 · US Slow and Outdated: Where do I begin? I’m amazing a Big 3 bank in America has this bad of a digital platform. The latest update is so slow and needs to spin a wheel and think with each movement between accounts. What is going on??? Also, the MFA is terrible. I want MFA on for security but it doesn’t need to send me a text to my same phone I’ve had for 2 years every time I login. Fix this piece
28. [R93] PNC Mobile Banking 1/5 · US Not as good as it used to be: So tired of all the error message. Redeeming rewards through the mobile app is just a constant error message since the new online banking launch. Workout the issues with redeeming rewards. Constant service not available or session timed out when in the middle of a redeeming.
29. [R94] PNC Mobile Banking 5/5 · US It works: It works well. Honestly.
30. [R97] PNC Mobile Banking 1/5 · US Regret Banking With PNC: One of the worst Banks in the world. I could go on forever explaining the reasons why but ill let you guys hear it from other people. Never deposit a check at the bank because then they hold your money hostage and act like it’s not your hard earned money. Go bank with Chase or anyone else dont waste your time here !
31. [R98] PNC Mobile Banking 5/5 · US Easygoing: PNC always makes it easy to obtain your funds
32. [R107] Regions Mobile 1/5 · US Inconsistent!: There is always something wrong with this app, especially lately. Even now, I’m unable to login, and there is never an explanation 🤷🏾‍♂️so sick of this app
33. [R108] Regions Mobile 5/5 · US Lo mejor: Yo soy una persona mayor pero la sucursal de Bird road Mairelis siempre me ayuda y me enseña usar el app. Estoy muy agradecida
34. [R109] Regions Mobile 3/5 · US App glitches: Overall app good but always have a problem with the app glitches or steady saying “Can’t process your request right now”.
35. [R110] Regions Mobile 1/5 · US Worst mobile app by far!: The app always goes down and proceeds to tell you it’s unavailable at the moment try again later… Or I’m trying to unlock my card but the system is unresponsive and won’t allow me so whatever I needed the money for just has to wait, it’s even worse when your in line trying to pay but the system just won’t get right causing you to have to step out of line… One of worst ban
36. [R34] KeyBank Mobile Banking 1/5 · US A very mediocre bank: Check remittances are often frozen, transfers take a long time, the interface is complex, and instant transfers require extra fees. Compared to Wells Fargo, the experience is significantly worse. · translated
37. [R6] KeyBank Mobile Banking 3/5 · US Mobil banking: I've noticed that sometimes the total balance is off… It may be a delay, but it seems confusing at times