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Updated July 2026 · real, multi-region App Store reviews
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Docusign alternatives

Users often seek Docusign alternatives due to its high cost, particularly for annual subscriptions, and persistent technical glitches on various devices. Many also report difficulties with customer support and subscription cancellation processes. Alternatives offer different pricing models, form-building capabilities, and user experiences.

Why users look for alternatives to Docusign

The alternatives

Google Docs
4.8★ · 3,149,897 ratings · Free

Google Docs is a versatile word processor that allows users to create, edit, and collaborate on documents, with features like highlighting and offline access R52R55. It helps users stay organized and supports creative flow R58.

Better for: Google Docs is better for users who need a free, collaborative document creation and editing tool, especially for writing essays, books, or homemade magazines R55R58. It suits those who value offline access and cross-device compatibility R52.

Head-to-head: Docusign vs Google Docs
Acrobat Reader
4.7★ · 631,194 ratings · Free

Acrobat Reader allows users to view, fill out, and upload PDF forms professionally R69R78. It provides accessibility on devices like the iPad R76.

Better for: Acrobat Reader is better for users primarily needing to view and fill out PDF forms R69R78. It suits those who appreciate having PDF accessibility on their mobile devices R76.

Head-to-head: Docusign vs Acrobat Reader
Jotform
4.9★ · 43,223 ratings · Free

Jotform is a form builder that simplifies business operations and allows users to create forms, with some users appreciating its free options R80R83R87R91.

Better for: Jotform is better for businesses and individuals who need to create forms, especially those who value free options and find it helpful for running a business R80R83R87.

Head-to-head: Docusign vs Jotform
Signeasy
4.9★ · 33,941 ratings · Free

Signeasy offers an easy and cost-effective way to sign documents from a phone or laptop, saving time and avoiding printing R98R100R104R106. It is considered a simple and powerful application R104.

Better for: Signeasy is better for users who need a simple, cost-effective, and mobile-friendly solution for signing documents on the go R98R100. It suits professionals looking to avoid printing and scanning R100.

Head-to-head: Docusign vs Signeasy
SignNow
4.5★ · 17,651 ratings · Free

SignNow makes sending contracts easy and is considered simpler than other signing programs R108R111R120.

Better for: SignNow is better for businesses that need to send contracts efficiently and prefer a simpler interface compared to other signing programs R108R111.

Head-to-head: Docusign vs SignNow
Stick with Docusign if

You should stick with Docusign if you find its interface intuitive and easy to use for uploading PDFs and getting them signed and dated . It is particularly useful if you need to sign timesheets weekly and find the free version works flawlessly for your needs R14.

Evidence note: Jotform, Signeasy, and SignNow have some reviews indicating issues with customer support, billing, or app functionality, which should be considered.

Frequently asked

Is Docusign expensive?
Yes, Docusign is considered expensive by many users, with annual subscriptions costing nearly $400, and some report difficulties getting refunds when trying to cancel R1. However, some users find a free version that works flawlessly for their needs R14R25.
Does Docusign have good customer support?
No, many users report that Docusign's customer support is difficult to reach and unhelpful, with long wait times and unresolved issues R4R48.
Can Docusign be glitchy?
Yes, Docusign can be glitchy, with users reporting issues like documents not being received, signing buttons not working, slow performance, and problems on specific devices like iPad 13-inch screens R4R6R7R34.
Is it easy to cancel a Docusign subscription?
No, users report that Docusign makes it purposefully difficult to cancel subscriptions, with some experiencing issues getting refunds even when trying to cancel on the day of renewal R1R16.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Docusign 1/5 · US Rip-off: WAY too expensive for what it actually is, nearly $400/year now. And they will not honor a refund when you try to cancel on the day of renewal. I have never seen a company do that. Greedy, unethical people.
  2. [R4] Docusign 1/5 · US Customer support is difficult: Great when the app is working. Now people are not receiving my documents. Reach out to customer service, been over an hour, have got nowhere.
  3. [R6] Docusign 3/5 · US Seems simple: Will not let me sign using the button even after I updated my information
  4. [R7] Docusign 1/5 · US Glitchy and useless on IPad 13 inch screens: Used to be good before an update years ago. After that was slow and glitchy. Horrible at a point and useless to use on IPad 13 inch screens with Apple Pencil. If I was apple I was stop this download for 13 inch screen iPads. You place the initials in the box and send to sign, when it comes back initials are half an inch in the middle of the document rig
  5. [R34] Docusign 1/5 · US Server error message: Even though I pay for subscription, it keeps giving me error message 5 to 10 times each time. I’m trying to sign anything.
  6. [R48] Docusign 1/5 · GB THE worst experience: Their login, authentication, usability and navigation could not be worse. Just keep getting errors try to get a multi-signature doc and impossible to reach their support - their website just goes around in a loop. Back to adobe and signatures
  7. [R9] Docusign 3/5 · US Kathryn: I found trying to maneuver the actual signing process to be extremely difficult. I tried all kinds of ways for 3 days before I was able to actually sign the document regarding
  8. [R10] Docusign 1/5 · US Text: Need the old version back. I Can’t make the letters small anymore to fit
  9. [R20] Docusign 1/5 · US Difficulty to type it: It’s so horrible to type it
  10. [R28] Docusign 1/5 · US Not user friendly: It is too difficult to add/remove text boxes where you need them.
  11. [R16] Docusign 1/5 · US Purposefully makes it impossible to cancel subscription: Need this app/product monthly? Fantastic! It works okay and does what it advertises. Only need a few signatures one time but don’t need it again? Then you’re the customer they really want! They’ve done everything in their power to make it as hard as possible for you to cancel your subscription. You’ll just keep getting charged monthly withou
  12. [R18] Docusign 1/5 · US FORCED APP USE & FORCED PASSWORD CHANGE: There should be no reason that I can complete the whole process on a web browser. They force you to get the app to finish sending you envelope. On top of that it forced me to change my password even though I just used it to sign in to the web page. If you’re gonna force people to use the app don’t force people to change there password. There’s obviously a b
  13. [R36] Docusign 1/5 · US Not very useful: The functionality is poor and limited at best. I now prefer to do the work of printing and collecting signatures personally. Maybe a a fun thing to play around with but I would not trust this poor function in a moment of necessity.
  14. [R13] Docusign 1/5 · US Requires that you share your email & phone #: US based company with loose regulations compared to EU companies that value their customers privacy!
  15. [R40] Docusign 1/5 · GB Deliverability is broken. Do not build on this.: I sent contracts through Docusign and they never arrived. Not in spam. Not in quarantine. Gateway-rejected before delivery. Same story on the receiving side - envelopes from other companies never reach my inbox at all. This is not an isolated glitch. Docusign’s own infrastructure is being systematically abused for phishing (ESET measured a 250% inc
  16. [R52] Google Docs 5/5 · US Fascinante: Me encanta porque puedo subrayar,marca con diferentes colores lo que sea interesante y importante,así mismo que puedo habría el archivo en otro dispositivo,como también si no tengo internet puedo abrir y hacer modificaciones.
  17. [R55] Google Docs 5/5 · US Best app to write a book, or anything: From writing essays, homemade magazines, and even books, I’m (currently doing) it all. But not without one person, Google Docs! It’s super easy, and all of the tools are really helpful. Tip: if you’re trying to transfer Google Docs on a new device, but already had it on another, all you have
  18. [R58] Google Docs 5/5 · US My Life Without Docs…: My life without google docs would be extremely inconvenient. I’ve been using it for years and it’s helped me keep organized and allows my creativity to freely flow. Docs and Drive carry some of my most precious content.
  19. [R69] Acrobat Reader 5/5 · US I accomplished what I needed to: Thanks to the adobe reader, I downloaded a form and put it in the adobe reader and filled it out professionally and was able to then upload it to a link
  20. [R76] Acrobat Reader 5/5 · US Handy: Having this accessibility on my iPad is a blessing.
  21. [R78] Acrobat Reader 5/5 · US Genial: Está app es excelente. Abre toda clase de documentos recomendablemente 100%
  22. [R80] Jotform 5/5 · US Awesome!: Man this app has made running a business so much easier. Thank you guys for what yall do!
  23. [R83] Jotform 5/5 · US Simple: As a man who’s never had to work in the office, this is so helpful
  24. [R87] Jotform 5/5 · US AWSOME: I love that is free that’s literally it.
  25. [R91] Jotform 5/5 · US Jotform: Works GREAT!
  26. [R98] Signeasy 5/5 · US Better and more cost effective: I had some issues with Docusign after having used them for years. They seemed unwilling to provide a satisfactory solution to the problem so I went searching for another platform. I’m glad I came across SignEasy… it has been great! Simple to use either from the phone or laptop, and more cost friendly than the other place.
  27. [R100] Signeasy 5/5 · US Easy says it all: Great application for those on the go and can't be tied to a laptop with adobe pro. This makes signing and going fun and easy. Saves time and printing hard copies. Great for every office or professional that isn't looking to burn up your last bit of toner on a doc to sign, scan and email back.
  28. [R104] Signeasy 5/5 · US Bugabate: A Killer App - Powerful, simple, extremely useful.
  29. [R106] Signeasy 5/5 · US Firma: La mejor para firmar fácil de usar wooou
  30. [R108] SignNow 5/5 · US Great addition to my business: This makes sending contracts a breeze
  31. [R111] SignNow 5/5 · US Easier than the other signing program: Simple
  32. [R120] SignNow 5/5 · US Excellent: Excelente
  33. [R14] Docusign 5/5 · US Fast & free!: I need to sign timesheets weekly and am currently very financially stretched. This solved my problem and works flawlessly. No need for expensive Adobe subscription. Thank you from the bottom of my heart!🌠🌠🌠🌠🌠
  34. [R25] Docusign 5/5 · US Muy buen servicio: Me encanta puedo hacer mis documentos por gratis

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store