Docusign vs Signeasy
Docusign is generally preferred for its user-friendly experience despite some reliability issues.
Docusign has a larger user base and higher lifetime ratings, indicating a generally more favorable reception. While both apps have issues with customer support and pricing, Docusign's ease of use and functionality tend to outweigh the criticisms compared to Signeasy.
Head to head
you need a feature-rich app with a user-friendly interface and are willing to pay for reliability.
you prefer a simpler app and are looking for a more cost-effective solution, but be aware of potential limitations.
Evidence note: Docusign's reviews are more favorable overall, but both apps have significant issues with customer support and reliability.
Frequently asked
What is the cost of Docusign and Signeasy?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R5] Docusign It is user friendly and so easy to get it done: It’s so easy to go through the app upload a pdf. And get it signed and dated!
- [R20] Docusign Makes signing easy: Have used docusign for years. Even on Mobil the app is very intuitive and easy to use.
- [R68] Signeasy Better and more cost effective: I had some issues with Docusign after having used them for years. They seemed unwilling to provide a satisfactory solution to the problem so I went searching for another platform. I’m glad I came across SignEasy… it has been great! Simple to use either from the phone or laptop, and more cost friendly than the other place.
- [R66] Signeasy I would have given this 5 stars, but pretty upset about shady upgrade tactics!: I have been using this service for several years now. While I’ve have limited issues minus a few issues when they have rolled out new updates over the years it’s been pretty good overall. They recently asked if I would like to upgrade from my monthly package I’ve had for years to a year subscription. I agreed and paid
- [R17] Docusign Docusign: Very easy to use
- [R39] Docusign Docusign review: Very easy to navigate
- [R76] Signeasy Very cumbersome to use: It is not an easy app - not intuitive. I don’t use it often, and every time have to spend lots of time trying to figure out how it works. Font editing / sizing your printed name and signature is not automatically adjusted to the font of the document itself. You have to “eye” it to fit on. Terrible app. Will be deleting and look for something more user friendly
- [R69] Signeasy Not as good as docusign: Just used this for the first time to sign documents and found the user interface and flow through the signature process to not be as smooth and definitely not bug free on iOS versus DocuSign we used for our real estate transaction.
- [R54] Docusign Deliverability is broken. Do not build on this.: I sent contracts through Docusign and they never arrived. Not in spam. Not in quarantine. Gateway-rejected before delivery. Same story on the receiving side - envelopes from other companies never reach my inbox at all. This is not an isolated glitch. Docusign’s own infrastructure is being systematically abused for phishing (ESET measured a 250% inc
- [R36] Docusign Server error message: Even though I pay for subscription, it keeps giving me error message 5 to 10 times each time. I’m trying to sign anything.
- [R63] Signeasy Used to work flawlessly: When you really need to sign a document, it needs to work. An app like this needs to work 100% all the time. It used to, but not today…
- [R72] Signeasy Doesn’t work with yahoo emails: We purchased this for use with our company. It works very well but will not work with a yahoo email address. The recipient never receives it. If it would work, this would be 5 stars
- [R1] Docusign Rip-off: WAY too expensive for what it actually is, nearly $400/year now. And they will not honor a refund when you try to cancel on the day of renewal. I have never seen a company do that. Greedy, unethical people.
- [R14] Docusign Fast & free!: I need to sign timesheets weekly and am currently very financially stretched. This solved my problem and works flawlessly. No need for expensive Adobe subscription. Thank you from the bottom of my heart!🌠🌠🌠🌠🌠
- [R64] Signeasy PAYWALLED: EVERYTHING BEHIND A PAYWALL, EVEN THE SIMPLEST FEATURES THAT EVERY OTHER APP HAS FOR FREE
- [R87] Signeasy Not for free: You have to pay to use it. It’s say nothing about it until you will use it
- [R4] Docusign Customer support is difficult: Great when the app is working. Now people are not receiving my documents. Reach out to customer service, been over an hour, have got nowhere.
- [R16] Docusign Purposefully makes it impossible to cancel subscription: Need this app/product monthly? Fantastic! It works okay and does what it advertises. Only need a few signatures one time but don’t need it again? Then you’re the customer they really want! They’ve done everything in their power to make it as hard as possible for you to cancel your subscription. You’ll just keep getting charged monthly withou
- [R67] Signeasy Poor support: No support. Have a plan. No access.
- [R95] Signeasy Customer Service Doesn’t Respond: I am disappointed because customer service has not responded to me and it has been over a week. Very very disappointing
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store