Signeasy
Signeasy is praised for its ease of use and convenience for signing documents on the go, but recent reviews highlight significant issues with its pricing model, subscription management, and occasional app functionality problems.
Signeasy is a document signing application that many users find simple and effective for digital signatures, especially for mobile use. However, a recent shift to subscription-only models and perceived 'shady' billing practices have led to widespread dissatisfaction among long-term and new users alike.
What users like
What users complain about
- Aggressive and confusing subscription practices, including unexpected charges and blocking features after paymentR3R111R23R26
- High cost and forced subscription model, with no affordable one-time use or pay-per-document optionsR7R11R13R20
- Difficulty canceling subscriptions and unresponsive customer supportR8R9R33R38
- App functionality issues, including documents not loading, crashing, or not saving draftsR97R16R25R36
- Limitations on document sending (e.g., 5 documents per month, 10 emails per day) even with paid subscriptionsR50R79
- Poor user experience for high-volume signing and lack of features like 'seen by recipient' notificationsR14R40R42R68
Latest update · v19.0.2
What the developer says changed (the verdict above weighs this against what reviewers report):
Bug fixes: Minor updates behind the scenes to enhance your Signeasy experience.
Recurring themes
Who it's for
Signeasy is for individuals or businesses who need a simple, mobile-friendly solution for signing documents digitally R5R17. It is particularly useful for those who frequently sign documents on the go and value a straightforward user interface R1R12. It is NOT for users who require a pay-per-use model, have limited signing needs, or are unwilling to commit to a recurring subscription R11R60R66R76. It is also not recommended for those who anticipate needing robust customer support or easy account cancellation R8R33R39R53.
Evidence note: The sample of recent reviews skews significantly negative, particularly concerning pricing and subscription management. While many positive reviews praise ease of use, the recurring and detailed complaints about billing, customer service, and app bugs indicate these are prevalent issues despite the high lifetime rating. The developer's release notes mention 'minor updates' and 'bug fixes' but do not address the core issues of pricing model changes or subscription management, which are major points of contention in recent reviews.
Frequently asked
Is Signeasy free to use?
Can I pay per document or for a one-time use?
Are there issues with canceling Signeasy subscriptions?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Easy signage‘: Uh-Oh-Slates on the board now
- [R5] Easy says it all: Great application for those on the go and can't be tied to a laptop with adobe pro. This makes signing and going fun and easy. Saves time and printing hard copies. Great for every office or professional that isn't looking to burn up your last bit of toner on a doc to sign, scan and email back.
- [R12] Firma: La mejor para firmar fácil de usar wooou
- [R17] Amazing: The simplicity of use makes this app the best of them out there. Integrates perfectly with ios and allows me to sign/date and add text anywhere I want. Highly recommend!!
- [R682] EXPENSIVE HOWEVER USEFUL: Works like a charm. Does exactly what it says. You can fill forms with text & signatures in a simplified fashion. However you only get three free documents to try the app before you need to upgrade. The cost per document is high in my opinion.
- [R834] Fill in forms with ease!!: Very easy to access editing options
- [R75] Works great!: Simple to use. Can use cloud / Dropbox for copies saved.
- [R4] Better and more cost effective: I had some issues with Docusign after having used them for years. They seemed unwilling to provide a satisfactory solution to the problem so I went searching for another platform. I’m glad I came across SignEasy… it has been great! Simple to use either from the phone or laptop, and more cost friendly than the other place.
- [R22] Great: Prefer over Docusing. Great customer service very helpful. Will be with this company for long time
- [R3] It showed a seven-day trial, but I was charged maliciously.: It showed a seven-day trial, but I was charged maliciously.
- [R111] I would have given this 5 stars, but pretty upset about shady upgrade tactics!: I have been using this service for several years now. While I’ve have limited issues minus a few issues when they have rolled out new updates over the years it’s been pretty good overall. They recently asked if I would like to upgrade from my monthly package I’ve had for years to a year subscription. I agreed and paid
- [R23] Said free trail and tried to charge me immediately not seven days from now: Scam !
- [R26] Scam! It FORCES you to PAY for a FREE account!!: Forces you to allow cookies and charges your FREE account as soon as you sign!
- [R7] PAYWALLED: EVERYTHING BEHIND A PAYWALL, EVEN THE SIMPLEST FEATURES THAT EVERY OTHER APP HAS FOR FREE
- [R11] They should have a one time use option: Even if it’s one dollar per signature or something as I don’t need it that much it requires you to need to pay to do anything
- [R13] Monthly payment option: I wish / prefer if there was a monthly payment charge. Sometimes I do not use the application for few weeks. Great app with good features though.
- [R20] Platka: Only paid, can't even try it. · translated
- [R8] Poor support: No support. Have a plan. No access.
- [R9] Canceling Subscription: Cancel subscription is elusive
- [R33] DO NOT PURCHASE WILL NOT LET YOU CANCEL: I have used sign easy for years and was always very pleased with their app…until it became time to cancel. They keep telling me that I need to cancel through the Apple Store and Apple says that they do not show the purchase and that Sign Easy needs to cancel. Now they tell me to stop payment from my bank which costs money. They really think that people w
- [R38] Impossible to delete account: So not use this app! They make it almost impossible to delete ur account! The "delete account" option is greyed out!
- [R97] Used to work flawlessly: When you really need to sign a document, it needs to work. An app like this needs to work 100% all the time. It used to, but not today…
- [R16] I pay ans can not sing: Not working
- [R25] Stupid app: Why doesn’t your app recognize that I have paid a subscription .. ridiculous that I am trying to sign a document and it keeps going to a subscribe page.. not happy, I will print the document, sign it, scan it and send it the extra couple of minutes gives me less frustration
- [R36] Paid Subscription but can’t sign documents: I paid $99 and my subscription ends February 2026. Yet, I am not able to sign documents and the app continues to ask me to start a free trial.
- [R50] Limited emails: They won’t let you send more than 10 emails a day , have used this app for almost 4 years and I am very disappointed. Don’t recommend this app anymore.
- [R79] Can’t send unlimited documents for signature: Even after paying $99 for the year, you are only allowed to send off 5 documents per month to be signed.
- [R14] Very cumbersome to use: It is not an easy app - not intuitive. I don’t use it often, and every time have to spend lots of time trying to figure out how it works. Font editing / sizing your printed name and signature is not automatically adjusted to the font of the document itself. You have to “eye” it to fit on. Terrible app. Will be deleting and look for something more user friendly
- [R40] Disappointed.: It lacked a standard template with public link feature set.
- [R42] 2 Improvements Needed: This software generally works really well for our company, however there are a couple of key improvements that would be so helpful. 1. I wish it would notify me when an invalid email is “bounced” 2. It would be phenomenal if a document was labeled as “seen by recipient” once a client has opened it. I get an email, but it would be nice to not have rely on memory each time I s
- [R68] Good, Not Great and Getting Worse: I’ve been using this app for well over 5 years and it’s become more glitchy than The Matrix. I frequently need to open and close it when importing docs to sign and using free text isn’t that intuitive.
- [R30] Email problems: My most common email recipients can’t be found. Makes SignEasy unusable.
- [R10] Bugabate: A Killer App - Powerful, simple, extremely useful.
- [R28] Not for free: You have to pay to use it. It’s say nothing about it until you will use it
- [R60] Was a great app/solution…: But, as is the trend, they got greedy. I only use this app 4 or 5 times each year and for years have bought a “pack” of uses for a fee. Now they want to force a monthly or annual plan - no way I’m paying 15 bucks every month for something I don’t use most months, so now I’m on the App Store looking for a new solution.
- [R66] The Old Version Was Better: I’m Sick of everything moving to an annual subscription plan. I only need electronic signatures every so often and the old “pay as you go” version, with tokens, was a perfect solution. In its new incarnation this app, which used to be helpful, now feels like another ripoff. Bring back an option to pay as you go or I’ll delete this mess and find another option.
- [R76] No Longer Able to Buy 10 Docs at a Time: Have used this app for over 5 years and it’s been phenomenal. Except now they’re forcing me into a subscription when I really only need to purchase 10 docs at a time and usually only do so once or twice a year. Unfortunately, I’ll be switching apps and the one I’m switching to has 710K 5-star reviews.
- [R53] Cancel Sunscription: Sign easy was easy to use however, when you are ready to cancel your subscription, it’s mission impossible. There’s no link or pathway to cancel your subscription.
- [R39] Customer Service Doesn’t Respond: I am disappointed because customer service has not responded to me and it has been over a week. Very very disappointing
- [R49] App became unusable and customer service is TERRIBLE: I was a long time user of the Sign Easy app but the app became unusable when you could no longer upload documents from Google Docs. My company could no longer use the app because of this and it took them months to correct the problem. We had to move on to a new app because we could not just wait for them to figure this out. They are now holding
- [R61] Horrible Customer Service: I purchased a year subscription from Sign Easy. When I went to use it , it said I didn’t have enough credits and prompted me to buy another year subscription. Due to the time sensitivity of my work , I had to buy another subscriptions in hopes that I would be refunded the initial subscription that did not work. I contacted sign easy five days ago and issue has still not
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store