Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Docusign vs SignNow

Docusign 4.9★ · Free + IAP 85
Winner Docusign
SignNow 4.5★ · Free + IAP 65

Choose Docusign for its superior reliability and user experience.

Full reviews: Docusign · SignNow

Docusign stands out with a higher lifetime rating and more positive user experiences, especially regarding ease of use and reliability. While both apps have their issues, Docusign's extensive features and user-friendly interface make it a better choice for most users.

Head to head

features edge: DocusignR5R14R83R66
Docusign Docusign offers a comprehensive set of features including easy document uploads and signing, with many users praising its efficiency.
SignNow SignNow has limited features, particularly in document handling and sending, with users noting frustrations in needing to send multiple emails for signatures.
ease of use edge: DocusignR20R39R61R105
Docusign Many Docusign users find the app intuitive and straightforward, with positive remarks on its mobile usability.
SignNow SignNow users report difficulties with navigation and document management, often describing the app as clunky.
reliability edge: DocusignR54R4R62R91
Docusign Docusign generally provides reliable service, although some users have reported issues with document delivery.
SignNow SignNow users frequently encounter glitches and issues that hinder their ability to complete tasks effectively.
price/value edge: SignNowR1R88R75R85
Docusign Docusign's pricing can be seen as high, but many users feel it offers good value for the features provided.
SignNow SignNow has been criticized for its pricing structure, with users feeling that the costs do not match the value offered, especially for limited functionalities.
support edge: SignNowR4R107R64R113
Docusign Docusign's customer support has received mixed reviews, with some users experiencing delays.
SignNow SignNow users have reported significant issues with customer support, including difficulties in canceling subscriptions.
Pick Docusign if

you need a reliable and feature-rich e-signature solution and are willing to pay for quality.

Pick SignNow if

you are looking for a more budget-friendly option and only need basic signing capabilities.

Evidence note: While Docusign has a higher lifetime rating, recent reviews highlight some significant issues, particularly with customer support and app glitches. SignNow's users have also expressed frustration with pricing and functionality, indicating a mixed experience overall.

Frequently asked

What is the pricing for Docusign and SignNow?
Docusign typically charges nearly $400 per year, while SignNow has been reported to charge around $95 annually, but users have noted hidden costs and limitations in functionality.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Docusign 5/5 · US It is user friendly and so easy to get it done: It’s so easy to go through the app upload a pdf. And get it signed and dated!
  2. [R14] Docusign 5/5 · US Fast & free!: I need to sign timesheets weekly and am currently very financially stretched. This solved my problem and works flawlessly. No need for expensive Adobe subscription. Thank you from the bottom of my heart!🌠🌠🌠🌠🌠
  3. [R83] SignNow 5/5 · US Better than Docusign: I run a small real estate business and don't need all the enterprises solutions that Docusign has. Docusign kept increasing prices on me for everything and its customer support is not helpful. SignNow has the best solutions for me, it's easy to use and they have won my business.
  4. [R66] SignNow 3/5 · US Improve: There is no way for me to send the same document for same signature to multiple users. What I mean by that if I want two people sign in the same signature spot or review and approve the same document agreement, I have no way to send one e-mail to multiple people so a document appears in their mail box to sign as their own document. I have to send multiple an e-mail per person with the sam
  5. [R20] Docusign 5/5 · US Makes signing easy: Have used docusign for years. Even on Mobil the app is very intuitive and easy to use.
  6. [R39] Docusign 5/5 · US Docusign review: Very easy to navigate
  7. [R61] SignNow 1/5 · US App has glitched have to use pc: The only way to avoid filling out an entire document and not be able to finish. It is to do it on a PC. I don’t know why you guys make an app that doesn’t work on phones plus the zooming in and out is horrible.
  8. [R105] SignNow 1/5 · US SignNow is not user friendly: Too rigid and too complicated to use. You can’t even do anything meaningful with their free account before they start pushing you to pay. How do I know if it actually works for me if I don’t try it. Unless if you want to waste your money is when you go for this. 0 rating 🤢
  9. [R54] Docusign 1/5 · GB Deliverability is broken. Do not build on this.: I sent contracts through Docusign and they never arrived. Not in spam. Not in quarantine. Gateway-rejected before delivery. Same story on the receiving side - envelopes from other companies never reach my inbox at all. This is not an isolated glitch. Docusign’s own infrastructure is being systematically abused for phishing (ESET measured a 250% inc
  10. [R4] Docusign 1/5 · US Customer support is difficult: Great when the app is working. Now people are not receiving my documents. Reach out to customer service, been over an hour, have got nowhere.
  11. [R62] SignNow 5/5 · US Great addition to my business: This makes sending contracts a breeze
  12. [R91] SignNow 1/5 · US Useless: I was able to filled out a document that was emailed to me and when I want to share it to my email to send it back I am being forced to pay 19.00 or 29.00 monthly when I choose free service. I do not like this at all uninstalling right now
  13. [R1] Docusign 1/5 · US Rip-off: WAY too expensive for what it actually is, nearly $400/year now. And they will not honor a refund when you try to cancel on the day of renewal. I have never seen a company do that. Greedy, unethical people.
  14. [R88] SignNow 1/5 · US My $180 Subscription Turned Into $540: ★☆☆☆☆ I was a loyal SignNow customer for years, paying approximately $180 annually for what I reasonably understood to be an e-signature service that allowed me to send documents as needed. The company has now moved to a dramatically different pricing model. What used to be effectively unlimited document-signing usage is now limited to 100 signing invites p
  15. [R75] SignNow 3/5 · US Great price!: Pleasantly surprised at the ease of use and great price! The app does not have the same functionality as the desktop version. Very limited.
  16. [R85] SignNow 1/5 · US Too expensive: I only need to sign and fill out one document. But I’m supposed to pay for a whole year of this subscription .what BS
  17. [R107] SignNow 1/5 · US Cancellation hassle: I went to cancel my account and there is no place to do so, that I can see, on the app. I reached out to customer service. They asked me questions that had a link, link was broken. Went to the Help FAQ, FAQ says to go to “my account“ I did that and there’s still no option to cancel. Why?
  18. [R64] SignNow 1/5 · US Terrible app terrible recurring charges: Just needed to sign a doc. Got charged $95. Terrible scam
  19. [R113] SignNow 1/5 · US Impossible to cancel: Scam company be warned Don’t give them your info

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store