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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Yandex Go alternatives

Yandex Go users often seek alternatives due to fluctuating prices, unreliable service, and poor customer support. Alternatives like Bolt and Yango offer varying strengths in pricing, driver availability, and service quality, catering to different user priorities.

Why users look for alternatives to Yandex Go

The alternatives

Glovo
4.8★ · 229,004 ratings · Free

Glovo is a delivery service that can be fast and reliable for food orders R59R63. Some users find it very useful and appreciate its foodie style R57R61.

Better for: Glovo is better for users primarily focused on food delivery who value speed and reliability R59R63. It may suit those who enjoy a 'foodie style' experience R57.

Head-to-head: Yandex Go vs Glovo
Bolt
4.8★ · 174,439 ratings · Free

Bolt offers convenient and often cheaper rides than competitors like Uber, with many users reporting good drivers and quality vehicles R66R72R75R78.

Better for: Bolt is better for travelers in Europe seeking convenient and cost-effective rides R72R75. It suits users who prioritize lower prices and generally good driver quality over perfect app accuracy or scheduled ride reliability R66R78R1.

Head-to-head: Yandex Go vs Bolt
Yango
4.8★ · 125,360 ratings · Free

Yango is appreciated for its safety and security, with users often finding drivers polite and careful, and cars clean R83R86R89R91. It can be a good option for visitors R83.

Better for: Yango is better for visitors and users who prioritize safety, security, and polite, careful drivers with clean cars R83R86R89R91.

Head-to-head: Yandex Go vs Yango
Baly حجز تكسي،توصيل طعام | بلي
4.4★ · 99,669 ratings · Free

Baly is described as a good application for transportation and food delivery, particularly in Iraq, with users noting reasonable prices and a focus on customer care R94R100R103R106. It is considered a safe option for mobility R106.

Better for: Baly is better for users in Iraq seeking an application for both taxi and food delivery services, especially if they prioritize reasonable prices, customer care, and safety R94R100R103R106.

Head-to-head: Yandex Go vs Baly حجز تكسي،توصيل طعام | بلي
maxim
4.8★ · 38,668 ratings · Free

Maxim is sometimes noted for having lower prices than Yandex R108. When a driver is found, the service is generally good, with polite drivers and efficient delivery R110R112R114.

Better for: Maxim is better for users who prioritize potentially lower prices and are willing to wait longer for a driver R108. It suits those who value good service once a driver is secured R112R114.

Head-to-head: Yandex Go vs maxim
Stick with Yandex Go if

You should stick with Yandex Go if you consistently experience comfortable rides, clean cars, and professional, polite drivers, as many users report positive experiences with these aspects .

Evidence note: Glovo, Yango, Baly, and Maxim have fewer reviews compared to Yandex Go, which may limit the breadth of insights for these alternatives.

Frequently asked

Why do Yandex Go prices change?
Yandex Go prices can change unexpectedly, often increasing after a cancellation or during peak hours, which can lead to users paying significantly more for the same trip R1R10R33R35.
Is Yandex Go customer support helpful?
Yandex Go customer support is frequently criticized for being unhelpful, slow to respond (often taking over 48 hours), providing generic copy-pasted answers, and failing to resolve issues such as incorrect charges, lost items, or problems with scooter rentals R7R9R13R21.
Are Yandex Go scooters reliable?
Yandex Go scooters are often reported as unreliable, with users experiencing issues such as scooters not working after payment, unexpected shutdowns mid-ride, difficulties with parking, and problems getting refunds for unused time R7R9R23R31.
Is Bolt cheaper than other ride-hailing apps?
Bolt is often reported by users as being cheaper than Uber and other ride-hailing services, making it a cost-effective option for travel R72R78.
Does Yango accept credit cards?
Yango has been noted by some users to not accept credit cards, which can be unhelpful for passengers R87.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Yandex Go 2/5 · US Scum: If you cancel your ride then try again price is higher:/ then i will use Bolt
  2. [R10] Yandex Go 1/5 · US Excellent service that has gone downhill. Prices are exorbitant for a 6-minute ride; why should I pay for half a tank of gas for the taxi driver for a 6-minute trip? · translated
  3. [R33] Yandex Go 1/5 · US Terrible app! Ridiculous!!! Why do I have to overpay to "attract drivers" according to the support operator? · translated
  4. [R35] Yandex Go 1/5 · US Have you seen the prices? The price changed by 50% in 5 minutes. At two in the morning… · translated
  5. [R3] Yandex Go 3/5 · US They don't reach the destination: The first driver arrived at the location but stopped about 100 meters away and couldn't wait, even though I wrote in the chat for him to wait. In the end, the driver canceled the order. They charged me for waiting and for the pickup. It's very nasty, it's raining outside, and the service is at zero. The next driver was found only after 15 minutes. Everything would be fine, but he stopped 50 meters from the entrance in heavy rain; he apparently couldn't drive closer. · translated
  6. [R12] Yandex Go 3/5 · GB Maxim: I called a car, it arrived, and the driver canceled the trip right in front of me. I had to wait for another car. · translated
  7. [R21] Yandex Go 1/5 · US Yandex: Accepts orders and doesn't arrive, yet still charges a fee. Support responds in no less than 48 hours, asks a clarifying question, then disappears again. · translated
  8. [R7] Yandex Go 1/5 · US Unjustified parking fine: I parked a scooter at a parking spot in Yekaterinburg on Bilimbaevskaya 14. There are two parking spots marked with a "P" on the map in this location. I tried to get a refund for the fine through tech support, but your colleagues, who generally can't communicate in their own words and only use copy-pasted responses, couldn't help because they don't care about any of this. The service works... · translated
  9. [R9] Yandex Go 3/5 · US Terrible scooter support: The scooter department is so messed up that I spent a whole day dealing with it. First, I rent a scooter, money is debited, but it doesn't move. I write to Yandex Go support, they don't know anything, they answer the same question differently, but in fact, they don't say anything. After struggling all day on my own and spending more than 1400 rubles, I found out that you need to... · translated
  10. [R13] Yandex Go 1/5 · US Accused of an offense: Accused of an offense that didn't happen, charged a fine, and refuse to refund, even though I provided evidence. · translated
  11. [R27] Yandex Go 1/5 · US App is ok, support - don't even hope to solve any issue: Absolutely terrible customer support. They don't solve issues, they pass them off to a bot or automatic replies. · translated
  12. [R23] Yandex Go 1/5 · US He scooters: I rented a scooter for 30 minutes, after 17 minutes it turned off, but they didn't refund the money and didn't give a promo code. Just a disgusting app, don't use it. · translated
  13. [R31] Yandex Go 1/5 · US Scooter: After the last update, I can't rent a scooter. After pressing the "take photo" button, it's just a black screen and nothing else happens. · translated
  14. [R4] Yandex Go 1/5 · US Terrible: They added gas stations. 1. They didn't add it to Yandex.Maps, only to the obscure "Gas Stations" app that no one uses. They advertised a useless app and ignored users. 2. The recommendation system for reviews is definitely near-zero; there are already competitors who solved this problem so clumsily. Why do this at all? 3. On iPhone, the filter works intermittently. Complete shoddy work. · translated
  15. [R6] Yandex Go 3/5 · US Taxi pre-order: How do I pre-order a taxi? · translated
  16. [R15] Yandex Go 3/5 · GB Location: My location shows completely wrong, sometimes here, sometimes somewhere else, I can't even find out where I am. · translated
  17. [R18] Yandex Go 3/5 · GB Could be better: The events section in the app hasn't been working for over a month, I have to go through the browser to see everything I need. I'll change my rating after it's fixed. · translated
  18. [R57] Glovo 5/5 · US Go on: Nice foodie style
  19. [R59] Glovo 5/5 · US Food: They are the best in everything so fast and patient 🥰❤️
  20. [R61] Glovo 5/5 · US Adoro 😍😍: Molto utile mi piace tantissimo
  21. [R63] Glovo 4/5 · US Mr Olawura: Fast and reliable
  22. [R66] Bolt 5/5 · US Best of Lisboa: The drivers and quality of the vehicles are perfect! Keep up the good work Team Bolt!!!⭐️⭐️⭐️⭐️⭐️
  23. [R72] Bolt 5/5 · US Convenient Travel: It has made travel throughout Europe very easy and convenient and it is cheaper than Uber.
  24. [R75] Bolt 5/5 · US Very convenient: I have used Bolt in many counties and I have appreciated their service and I haven’t had bad rides.
  25. [R83] Yango 5/5 · US Love it: I love YANGO!! It’s perfect for visitors It’s safe and secure
  26. [R86] Yango 5/5 · US Comfort and security: It’s a hundred percent secured and the comfort is perfect
  27. [R89] Yango 5/5 · US Excellent service: Driver is very polite and drives carefully.Car is clean…..
  28. [R91] Yango 5/5 · US Excelente conductor: Muy responsable amable y respetuoso recomendado
  29. [R94] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US ❤️❤️: The best taxi and food delivery company, well done. You always care about the customer. · translated
  30. [R100] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Best app: Best app · translated
  31. [R103] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Well done: The best app in Iraq · translated
  32. [R106] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Baghdad: The best app for transportation and food delivery, its prices are very reasonable and it's the best app in terms of safety. · translated
  33. [R108] maxim 4/5 · US Prices are lower than Yandex! Too bad no one ever comes ( · translated
  34. [R110] maxim 5/5 · US verry good: very good
  35. [R112] maxim 5/5 · US Everything is great: Everything is great. Good driver 👍🏻 · translated
  36. [R114] maxim 5/5 · US A very good, polite driver brought what was needed and bought what was needed: I wish there were more like him ❤️ Thank you very much · translated
  37. [R78] Bolt 5/5 · US Better than Uber: Much better than Uber, save money, more experienced drivers and luxury.
  38. [R87] Yango 3/5 · US Yango ride: It doesn’t accept credit card. That’s not helpful for passengers

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store