Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Yandex Go vs Bolt

Yandex Go 4.9★ · Free to download 85
Winner Yandex Go
Bolt 4.8★ · Free to download 75

Choose Yandex Go for a generally better user experience and higher satisfaction ratings.

Full reviews: Yandex Go · Bolt

Yandex Go has a higher lifetime rating and more positive reviews overall compared to Bolt. Users appreciate Yandex Go's comfortable rides and clean vehicles, while Bolt users frequently report issues with driver cancellations and unreliable service.

Head to head

features edge: Yandex GoR2R5R14R61
Yandex Go Yandex Go users highlight features like clean cars and pleasant drivers, enhancing the ride experience R2R5R14.
Bolt Bolt users appreciate the convenience and lower prices but often mention issues with driver availability and ride cancellations R61R63.
ease of use edge: Yandex GoR4R12R66R72
Yandex Go Yandex Go is generally seen as user-friendly, though some users report issues with app functionality R4R12.
Bolt Bolt users report significant frustrations with the app's reliability and driver cancellations R66R72.
reliability edge: Yandex GoR3R22R27R63
Yandex Go Yandex Go users frequently complain about long wait times and cancellations R3R22R27.
Bolt Bolt users report even more issues with drivers canceling rides and unreliable service R63.
price/value edge: BoltR10R24R37R78
Yandex Go Yandex Go users often mention high prices, especially during peak times R10R24R37.
Bolt Bolt is frequently noted for competitive pricing, but users report unexpected fare increases R78.
support tieR29R43R72R120
Yandex Go Yandex Go's support is criticized for being unhelpful and slow R29R43.
Bolt Bolt users express frustration with poor customer support and slow response times R72R120.
Pick Yandex Go if

You prefer a generally higher-rated app with a better ride experience.

Pick Bolt if

You are looking for potentially lower prices and are willing to deal with more reliability issues.

Evidence note: While Yandex Go has a higher overall rating and more positive feedback, both apps have significant complaints about support and reliability, particularly Bolt.

Frequently asked

Which app has better user ratings?
Yandex Go has a higher lifetime rating of 4.91 compared to Bolt's 4.79, indicating overall better user satisfaction.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Yandex Go 5/5 · US Excellent: Clean, good smell, pleasant driver, good music. · translated
  2. [R5] Yandex Go 5/5 · US Nice: Comfortable ride, clean car, and a pleasant experience. Highly recommended!
  3. [R14] Yandex Go 5/5 · US Great ride: On time and polite. Nice car and cool inside!
  4. [R61] Bolt 2/5 · US Good app, but some functionality needs fixing in their algorithm: Bolt has good drivers and the service is nice, but the app says “2 minutes” for a ride, you order, and then it can’t find drivers for 10 minutes and then finally finds you one that is 15 minutes away. Idk why. They used to be somewhat accurate? But the estimated wait times need to be updated
  5. [R4] Yandex Go 1/5 · US Terrible: They added gas stations. · translated
  6. [R12] Yandex Go 3/5 · US They didn't add it to Yandex.Maps, only to the obscure "Gas Stations" app that no one uses. They advertised a useless app and ignored users. · translated
  7. [R66] Bolt 3/5 · US Not as reliable as UBER in USA: This app works well in Spain but not so well in Italy and France. It takes a longer time to secure a driver than in UBER USA and very often driver cancels in the middle of the trip, sometimes it takes three driver attempts to secure one ride (specially in Paris).
  8. [R72] Bolt 3/5 · US App works great. Horrible support: App is great and like others said mostly cheaper than uber. But when anything goes wrong, support totally sucks. They make 0 attempt to listen to complaint.
  9. [R3] Yandex Go 3/5 · US The recommendation system for reviews is practically zero; competitors have already solved this problem, so why do it so clumsily? · translated
  10. [R22] Yandex Go 1/5 · US On iPhone, the filter works only half the time. Complete hack job. · translated
  11. [R27] Yandex Go 1/5 · US Improve "Support" service: Yandex created .Taxi, .Food, .Delivery, all great, thank you. But when you write to support, they always claim it's not their fault. · translated
  12. [R63] Bolt 3/5 · US Drivers cancel too much: Drivers cancel too much. Need better incentives
  13. [R10] Yandex Go 1/5 · US Don't arrive at the destination: The first driver arrived but stopped 100 meters away and didn't wait, even though I messaged him in the chat to wait. In the end, the driver canceled the order. They charged me for waiting and for the pickup. Very nasty, it was raining outside, and the service was terrible. The next driver was found only after 15 minutes. It would have been fine, but he stopped 50 meters from the entrance in heavy rain; apparently, he couldn't drive up. · translated
  14. [R24] Yandex Go 3/5 · GB Yandex: Accepts orders and doesn't arrive, but still charges a fee. Support responds in no less than 48 hours, asks a clarifying question, then disappears again. · translated
  15. [R37] Yandex Go 1/5 · US Incredibly long wait at night: Waiting for one to two hours. · translated
  16. [R78] Bolt 3/5 · US Price changed: Checked and ACCEPTED app for ride Patong to international airport for 741 baht - at airport DRIVER AND APP CHANGED FARE TO 991 baht - deceptive- now have to show driver accepted rate before rides
  17. [R29] Yandex Go 1/5 · US It's an excellent service that has gone downhill. They inflate prices; for a 6-minute ride, the prices are completely unreasonable. Why should I pay to fill half the taxi driver's tank for a 6-minute ride? · translated
  18. [R43] Yandex Go 1/5 · US Miss: Often gives very high prices. · translated
  19. [R120] Bolt 1/5 · US Worst and slowest support I've ever received: Bolt seemed promising, offering cheaper rides than Uber but the cheaper rides are with tiny European which are uncomfortable. And if you lose anything in their car, good luck getting it back because their support is by far the slowest and unhelpful I've ever experienced. Stick to Uber for a more reliable ride sharing journey
  20. [R1] Yandex Go 2/5 · US Scum: If you cancel your ride then try again price is higher:/ then i will use Bolt

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store