Domino's Pizza USA alternatives
Domino's Pizza USA users often seek alternatives due to persistent app bugs, login issues, and inaccurate order tracking. Many also report problems with payment processing and customer service, leading to frustration with the overall ordering experience.
Why users look for alternatives to Domino's Pizza USA
- Users frequently encounter app bugs, including issues with signing in, password resets, and account lockouts. The app also often crashes, has deals disappear, and requires frequent updates, which can be annoying.R1R3R13R16
- Payment processing is a common frustration, with users reporting cards being repeatedly rejected, multiple charges, and difficulty updating payment information. Some also note that prices are hidden until checkout, which is seen as consumer unfriendly.R21R46R47R49
- Order tracking is often inaccurate and unreliable, with the map not moving or showing incorrect driver locations and pickup times. This leads to longer wait times than quoted and pizzas not being ready when expected.R15R26R30R31
- Customer service and order accuracy are also concerns. Users report issues with incorrect orders, tiny wings with insufficient sauce, and drivers bringing the wrong items or raw pizzas. Some also mention difficulty getting refunds or assistance from customer support.R1R4R6R29
- The app lacks basic features like reordering previous orders easily, viewing past orders, or changing delivery/pickup options after an order is placed. Users also report issues with customizing orders, such as removing sauce or scheduling for a later time.R5R14R15R23
- Users are annoyed by excessive notifications, even when turned off, and the app frequently logging them out. Some also find the in-app games to be misleading, claiming they rarely win anything substantial.R22R24R28R50
The alternatives
Pizza Hut offers a good pizza experience, with some users finding their food amazing R55. However, its app also suffers from significant login and payment issues, similar to Domino's R51R54. Users report problems with code verification, inability to select payment methods, and accounts disappearing after updates R51R54. The app's order tracking is not always accurate .
Better for: Users who prioritize the taste of Pizza Hut's food and are willing to tolerate potential app frustrations R55. It might be suitable for those who prefer calling in orders if the app proves unreliable for them .
Head-to-head: Domino's Pizza USA vs Pizza HutPapa Johns Pizza & Delivery is praised for delivering pizzas perfectly and having good-tasting food, especially the stuffed crust R66. However, the app has consistent issues with its rewards program, 'Papa Dough,' often failing to load or showing errors R67. Users also report problems with account login, inability to save delivery instructions, and limited payment options like paying at the store with a card .
Better for: Customers who value the quality and taste of Papa John's pizza, particularly those who enjoy stuffed crust R66. It's a good choice if you're comfortable ordering and picking up on time, but be aware of potential issues with rewards and app functionality R67.
Head-to-head: Domino's Pizza USA vs Papa Johns Pizza & DeliveryLittle Caesars Pizza is known for being cheap and providing good-tasting pizza, making it a popular choice for hanging out with friends . The app is generally easy to use and includes a pizza tracker and portal . However, users desire more customization options, such as adding extra cheese or toppings, or requesting specific crust styles R81. Some customers have experienced issues with order accuracy, burnt crusts, and problems with the portal system, including stores locking doors before pickup times R82. The app also lacks an option to pay at the store R79.
Better for: Budget-conscious individuals or groups looking for an affordable and quick pizza option . It's suitable for those who prefer a straightforward ordering process and don't require extensive customization, but be mindful of potential issues with order accuracy and the portal system R81R82.
Head-to-head: Domino's Pizza USA vs Little Caesars PizzaSlice is highly recommended for ordering pizzas from independent pizza makers and is praised for its delicious food and excellent customer service R94. Orders are often on time R94. However, some users report significant issues with the app itself, including orders not appearing after signup, difficulty navigating, and disappearing pizza points R93. There are also complaints about high delivery fees (e.g., $12 for 10 blocks) and customer service being unhelpful with order mistakes, offering minimal refunds or credits R95R96.
Better for: Customers who prioritize supporting local, independent pizzerias and value good food quality R94. It's best for those who are willing to overlook potential app glitches and high delivery fees for the sake of unique pizza options R93R95.
Head-to-head: Domino's Pizza USA vs SliceDonatos Pizza is known for its great pizza, and some users have found recent app updates to have solved previous issues R108. However, the app is frequently described as glitchy, with users experiencing technical errors, inability to add pizzas to orders, and problems with payment processing R107R110. Many report issues with rewards points not being applied or disappearing R110. There are also complaints about not being able to update credit card information due to scrolling issues .
Better for: Customers who specifically enjoy Donatos Pizza and are hopeful that recent app improvements will address past issues R108. It might be suitable for those who are patient with technology or are willing to call the store directly if the app fails .
Head-to-head: Domino's Pizza USA vs Donatos PizzaYou find the Domino's Pizza USA app generally easy to use and reliable for your specific needs, especially if you benefit from its deals and find the pizza good to eat . Some users have reported positive experiences with the app's new design, finding it smoother and faster .
Evidence note: No alternative had too few reviews to judge.
Frequently asked
Why do users have trouble logging into the Domino's Pizza USA app?
Are there common complaints about Domino's Pizza USA app's order tracking?
What payment issues do users experience with the Domino's Pizza USA app?
Does the Domino's Pizza USA app have issues with rewards and deals?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Domino's Pizza USA It would be nice if I could use it.: The app signed me out then the password reset link wouldn’t work and now my account has been locked for a few days. The bot is worthless and customer support hasn’t gotten back to me. Hopefully they can fix it because when the app works it’s good but if you can’t use the app it’s worthless.
- [R3] Domino's Pizza USA Inconsistent: App keeps signing me out. Annoying. Lost my business today, no time for it.
- [R13] Domino's Pizza USA MANY App Issues: I love Dominos. Amazing pizza. Fix your app. There’s too many bugs and sometimes I have to just order a whole different place because there’s so many issues (crashing, deals RANDOMLY disappearing, etc)
- [R16] Domino's Pizza USA Bruh: App used to be good but the latest update sucks royally, it fails every other button click. And you have to do everything twice to get it to work, fix the app and I’ll change my review.
- [R21] Domino's Pizza USA Excessive Passwords & Codes: Everything is usually smooth through the app until you need to update the zip code on your saved card. Then it wants you to put in your password and the wait time for it to save is delayed. Then if you want to redeem points it needs you to go to your email for a code. Then when you ask to resend a code because ordering on your phone you will miss that it requires a cod
- [R46] Domino's Pizza USA App is terrible: Payments never go through keep getting denied if I see multiple charges on my bank account I will not be happy!
- [R47] Domino's Pizza USA Hidden pricing: In this new version the price is hidden until you press check out. Extremely sketchy. Consumer unfriendly.
- [R49] Domino's Pizza USA Repeatedly rejected my payment info: I travel a lot for work and stay in a lot of hotels. This app almost never wants to process my debit card info. The card works everywhere except on this app
- [R15] Domino's Pizza USA Needs upgrades: It never lets me order pizza without any sauce- and on top of that their deliver updates needs to be better. Map doesn’t move- it’ll say driver is entering my neighborhood but isn’t even remotely close
- [R26] Domino's Pizza USA Tracker: The tracker concept is a great idea. However it’s completely inaccurate and useless at the Domino’s I visit. It always takes 3x as long as quoted and immediately moves to Make status which is always well before it moves to Make status on the in store tracker.
- [R30] Domino's Pizza USA Mucho tiempo: Una mierda tardan entre 1 a 2 horas para entregar la pizza así mejor salgo a comprar algo bueno 😑
- [R31] Domino's Pizza USA Not accurate: Regularly shows a pickup time much sooner than when the pizza is actually ready. Often will show up and the pizza has not even been started
- [R4] Domino's Pizza USA Wings: I had a pool game. I ordered pizza and wings. The wings were very tiny. They did not have enough sauce and like they drizzled the sauce on top. Worst experience ever at domino’s in Irvine
- [R6] Domino's Pizza USA Employees can’t read: Pizzas good when it’s the one you order. Want square cut? Yeah right. It’s all about profits for franchisees,
- [R29] Domino's Pizza USA No more: This is the worst food delivery app. The drivers bring you whatever they want; they even brought me a raw pizza and refused to give me a refund. The app is useless if the drivers do their job badly and just say "get your refund" and don't even call you back when you call to complain.
- [R5] Domino's Pizza USA Used to be Phenomenal: Hey Team Dominos, Could we get an option to reorder our last order? My wife and I have ordered the same thing for almost a decade, if we could auto reorder that exactly as is, that gives us a chance to also peruse and add a new thing to the cart here and there. The current way that you've implemented this requires someone to go all the way into the build a pizza menu and
- [R14] Domino's Pizza USA Change order while in process: The pizza is absolutely amazing but on the app i wish you can change the delivery or pickup after you make your order
- [R23] Domino's Pizza USA Past Orders Not Visible: The “More” tab states that it has past orders but I don’t see a way to view them (or Favorites, which are also listed as being available).
- [R22] Domino's Pizza USA Games are you know what: The games they put on here like the shootout soccer where you can win something is totally bogus. You never win anything except maybe the first time you win and that’s a 20% discount after that you will never win anything I’ve even got scores over 300 and he still will not win. It’s totally force and they should be fine for false advertisement.
- [R24] Domino's Pizza USA Constant Notifs and Logout: App generally works fine enough, but I have the notifications set to ONLY for when I have an order placed, and the notifications for offers (basically just advertising notifications) set to OFF. I STILL get ad notifications from the app ANYWAY. 😒 Aside from that, the app will also randomly log me out, instead of keeping me logged in- EVEN IMMEDIATELY AFTER PLACING AN OR
- [R28] Domino's Pizza USA Spam: I turned off notifications and they still send me ads.
- [R50] Domino's Pizza USA Terrible Notifications: No matter what settings you turn off. They’ll continue to send you marketing notifications. Awful app, dishonest company.
- [R51] Pizza Hut Awful: I tried to sign in on app by receiving a code. They send the code at for example 5:49pm. I type it in at 5:50pm, it says invalid code. When placing an order on the website during checkout it says webpage error. Then it reloads. Please fix this problem if you want your customers to take advantage of your reward program.
- [R53] Pizza Hut Sad Face: Well updated the app. Not sure whose fault but lost all my points Pizza Hut prices went way up can’t hit contactless delivery and only 40 characters to explain to the driver where to go for delivery. #sadface
- [R54] Pizza Hut Unusable: I used to use this all the time but now it won’t let me select a payment method so I can’t order anything. I deleted and redownloaded the app. It still does it.
- [R55] Pizza Hut Awesome pizza: Recently went to local HUT and had amazing food and will be back
- [R65] Papa Johns Pizza & Delivery Screwed up App: If you order a Vegetarian pizza, it wont let you remove the onions and the green peppers . It removes all the toppings and reverts back to a cheese pizza.
- [R66] Papa Johns Pizza & Delivery Dope: Deliver every pizza perfectly better than any pizza place that you can’t imagine not gonna lie
- [R67] Papa Johns Pizza & Delivery WHY CANT I EVER OPEN MY REWARDS: I have been ordering since September each time it tells me I have earned papa dough but it never loads always says " failure to load" customer service is useless FIX THE APP!!!!!
- [R68] Papa Johns Pizza & Delivery The app and this particular store are terrible.: I scheduled an order for delivery, got no call or email and my order was cancelled with no notice. Now I have 8 people who have been waiting hours for lunch and I had to place the order again after going through automated menus and waiting on hold. It’s an absolute nightmare.
- [R79] Little Caesars Pizza Pay at store: Does not give me a pay in store options
- [R80] Little Caesars Pizza Amazing and on time: Love it, love it, love it, little Caesars comes through when ya need it🤘🏾🤘🏾🔥🔥🔥
- [R81] Little Caesars Pizza Easy to use app need more options: I love the app it works great except you can’t make changes to your order like extra cheese or add a topping to your favorite pizza. That option will improve the app to a Five star experience .⭐️⭐️⭐️⭐️⭐️
- [R82] Little Caesars Pizza Horrible!: I placed an order in the app for pick up inside the store. I received a notification my order was ready and in the portal but the store locked the doors at 9pm. After I explained my order was in the hotbox for pick up, two employees still pointed my towards the drive thru which had 4 cars waiting in line. Not only did I have to wait an additional 15mins for the food, it was cold by then
- [R93] Slice link to no where: forced to download app to see wait time on my pizza, I download the app sign up and my order is no where to be found on the app even though I used the same number and email. clicking the link drags me to order more pizza but I just wanted to know how long the pizza would take. waste of time
- [R94] Slice Good Pizza: Always on time and very delicious food
- [R95] Slice I don’t know.: I like not having to talk to someone, but $12 to get it delivered like 10 blocks is too much.
- [R96] Slice Went Downhill: Used to be great, but the customer service has gone way downhill and I likely won’t use this app anymore.
- [R107] Donatos Pizza Terrible: App is extremely glitchy. At first it wouldn’t accept my address that I had previously saved. Now it won’t even allow me to add pizzas to the order. The final straw is I gave up and my bf got a completely different price on his app.
- [R108] Donatos Pizza Newest app update solved all the previous issues I had.: Adjusting my rating accordingly.
- [R109] Donatos Pizza Suggestion: You should add a notification letting us know that a food delivery service is going to be used to deliver our food before we submit the order so we can cancel it because I have never once gotten my food warm or hot since you started using them.
- [R110] Donatos Pizza Seemingly broken: Technical errors every time I try to use the app. I feel like I’ve lost a lot of rewards points because of this, which is the whole point of having this app. Great food, but the app never works properly for me.
- [R32] Domino's Pizza USA Can’t login: I was previously able to log in without any issues, but now the login no longer works. I suspect this may be related to email addresses that include subdomains (e.g., @xxx.xxx.xxx). Other email addresses may work, but accounts using email addresses with subdomains appear to be affected.
- [R37] Domino's Pizza USA Awful app: The newest couple versions of the app are terrible. It used to be so simple, quick & easy to use but now it's difficult to even get through it and actually place an order. Not to mention it has forgotten my long-used password and trying to reset to a new one is futile. So I can't sign in and use my account with all my info, just have to order without it and laboriously fill in all the n
- [R12] Domino's Pizza USA Messed up app: I downloaded the update now all my points and perks are gone. Then the app keeps giving out errors whenever I got to my rewards or perks
- [R40] Domino's Pizza USA Fraudulent app: When trying to use my rewards and a deal to get pizzas, the app kept changing the pizzas from one deal to the other, instead of getting my free two topping medium pizza, it kept changing it to a pan pizza with more than two toppings which cause it to increase the price and then charge my two topping medium pizza as a any crust and any toppings deal which resulted in my bill being $
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store