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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Domino's Pizza USA vs Pizza Hut

Domino's Pizza USA 4.8★ · Free to download 40
Winner Pizza Hut
Pizza Hut 4.7★ · Free to download 45

While both apps suffer from significant technical issues, Pizza Hut's app appears to be slightly more functional for placing orders, despite its flaws, making it a marginally better choice.

Full reviews: Domino's Pizza USA · Pizza Hut

Both Domino's Pizza USA and Pizza Hut apps are plagued by numerous technical issues, including login problems, payment failures, and inaccurate order tracking. Domino's users frequently report being signed out, issues with rewards, and general app unresponsiveness, while Pizza Hut users also struggle with login codes, payment processing, and a lack of order history.

Head to head

Features tieR5R14R15R23
Domino's Pizza USA Domino's users desire a simpler reorder option for past orders, better delivery updates with a moving map, and the ability to change delivery/pickup after ordering R5R14R15. Some also report issues with specific order modifications like ordering pizza without sauce R15. There are complaints about the absence of order history and difficulty managing saved payment information R23.
Pizza Hut Pizza Hut users want better order tracking, with many stating it never updates past 'Received' . Features like scheduling orders or viewing personal pan pizza deals are reported as problematic . Users also mention issues with splitting payments using gift cards and other methods .
Ease of Use tieR1R3R10R24
Domino's Pizza USA Many Domino's users find the app difficult to navigate, especially after recent updates, with some calling it 'unintuitive' and 'no longer user-friendly' . Common complaints include being constantly signed out, difficulty with password resets, and the app requiring frequent updates R1R3R24R25. Users also report issues with adding/removing items from the cart and hidden pricing until checkout R10.
Pizza Hut Pizza Hut users frequently experience login issues, with codes not working or the submit button being off-screen R74. The app is criticized for constant updates and sometimes emptying the cart if an order takes too long R71. Some users also report the app forcing location access .
Reliability tieR9R13R15R16
Domino's Pizza USA Domino's app users report frequent crashes, freezing, and errors, with some stating they have to order from a different place due to issues R13R16. Payments often fail, and the app can be slow to place orders R9. The order tracker is frequently described as inaccurate or useless R15R28R37R54.
Pizza Hut Pizza Hut's app also has significant reliability issues, with users unable to select payment methods, transactions failing, and orders being automatically canceled . Many users report the app not loading or being completely non-functional after updates R79. Order tracking is widely criticized for being inaccurate or not updating .
Price/Value & Rewards tieR8R12R13R46
Domino's Pizza USA Domino's users appreciate good prices and deals R8. However, some report issues with rewards points disappearing or the app giving errors when trying to access rewards R12R13. There are also complaints about the app fraudulently changing deal items, leading to higher prices R46.
Pizza Hut Pizza Hut users enjoy deals like the Ultimate Hut Bundle . However, many report losing points or being unable to access or redeem rewards after updates R63R74. There are also complaints about email ad links not working with the app and fake promotions R90.
Support tieR1R35R90R110
Domino's Pizza USA Domino's users report poor customer support, with the bot being 'worthless' and customer support not responding to account lock issues R1. Some mention drivers bringing incorrect or raw pizzas and refusing refunds R35.
Pizza Hut Pizza Hut users report issues with customer support regarding fake promotions, asking for the same information multiple times without resolution R90. There are also instances of double orders due to app malfunctions and lack of clear communication from the store R110.
Pick Domino's Pizza USA if

Pick Domino's Pizza USA if you prioritize potentially good deals and a smoother experience when the app does work, and are willing to tolerate frequent login issues and inconsistent order tracking R8.

Pick Pizza Hut if

Pick Pizza Hut if you value the possibility of a 'much improved' app experience after a revamp, and are less concerned about occasional payment glitches and login code issues .

Evidence note: Both apps have a high lifetime rating but recent reviews are heavily skewed negative, indicating a significant decline in app quality and user experience. The free nature of both apps means users are more critical of functionality issues.

Frequently asked

Which app has better order tracking?
Neither app offers reliable order tracking; Domino's tracker is often inaccurate and useless, showing incorrect pickup times or driver locations, and Pizza Hut's tracker frequently fails to update past 'Received' R15R28R37R54.
Are there issues with rewards programs in these apps?
Yes, both apps have significant issues with their rewards programs; Domino's users report points disappearing or errors when trying to access perks, while Pizza Hut users frequently lose points or cannot redeem them after app updates R12R13R63R74.
Do these apps require frequent updates?
Yes, both apps are criticized for requiring frequent updates, which often lead to login issues, loss of account data, or general app malfunctions R25R40R71R79.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Domino's Pizza USA 4/5 · US Used to be Phenomenal: Hey Team Dominos, Could we get an option to reorder our last order? My wife and I have ordered the same thing for almost a decade, if we could auto reorder that exactly as is, that gives us a chance to also peruse and add a new thing to the cart here and there. The current way that you've implemented this requires someone to go all the way into the build a pizza menu and
  2. [R14] Domino's Pizza USA 5/5 · US Change order while in process: The pizza is absolutely amazing but on the app i wish you can change the delivery or pickup after you make your order
  3. [R15] Domino's Pizza USA 3/5 · US Needs upgrades: It never lets me order pizza without any sauce- and on top of that their deliver updates needs to be better. Map doesn’t move- it’ll say driver is entering my neighborhood but isn’t even remotely close
  4. [R23] Domino's Pizza USA 4/5 · US Past Orders Not Visible: The “More” tab states that it has past orders but I don’t see a way to view them (or Favorites, which are also listed as being available).
  5. [R1] Domino's Pizza USA 1/5 · US It would be nice if I could use it.: The app signed me out then the password reset link wouldn’t work and now my account has been locked for a few days. The bot is worthless and customer support hasn’t gotten back to me. Hopefully they can fix it because when the app works it’s good but if you can’t use the app it’s worthless.
  6. [R3] Domino's Pizza USA 3/5 · US Inconsistent: App keeps signing me out. Annoying. Lost my business today, no time for it.
  7. [R10] Domino's Pizza USA 1/5 · US This all is horrible: Will let me put as many items as I want in the cart but cannot remove them once they are in my cart tells me to call the store I can’t call the store and get the online carry out offer while calling in it’s I’m not ordering food anytime in the foreseeable future
  8. [R24] Domino's Pizza USA 3/5 · US Constant Notifs and Logout: App generally works fine enough, but I have the notifications set to ONLY for when I have an order placed, and the notifications for offers (basically just advertising notifications) set to OFF. I STILL get ad notifications from the app ANYWAY. 😒 Aside from that, the app will also randomly log me out, instead of keeping me logged in- EVEN IMMEDIATELY AFTER PLACING AN OR
  9. [R9] Domino's Pizza USA 3/5 · US Slow: I tried placing in order on the app but it took to long for it to even place the order
  10. [R13] Domino's Pizza USA 2/5 · US MANY App Issues: I love Dominos. Amazing pizza. Fix your app. There’s too many bugs and sometimes I have to just order a whole different place because there’s so many issues (crashing, deals RANDOMLY disappearing, etc)
  11. [R16] Domino's Pizza USA 1/5 · US Bruh: App used to be good but the latest update sucks royally, it fails every other button click. And you have to do everything twice to get it to work, fix the app and I’ll change my review.
  12. [R8] Domino's Pizza USA 5/5 · US Digital Dominos Pizza is the Best 🤣: Pest prices, deals and pizza. Easy to use app
  13. [R12] Domino's Pizza USA 3/5 · US Messed up app: I downloaded the update now all my points and perks are gone. Then the app keeps giving out errors whenever I got to my rewards or perks
  14. [R46] Domino's Pizza USA 1/5 · US Fraudulent app: When trying to use my rewards and a deal to get pizzas, the app kept changing the pizzas from one deal to the other, instead of getting my free two topping medium pizza, it kept changing it to a pan pizza with more than two toppings which cause it to increase the price and then charge my two topping medium pizza as a any crust and any toppings deal which resulted in my bill being $
  15. [R35] Domino's Pizza USA 1/5 · US No more: This is the worst food delivery app. The drivers bring you whatever they want; they even brought me a raw pizza and refused to give me a refund. The app is useless if the drivers do their job badly and just say "get your refund" and don't even call you back when you call to complain.
  16. [R90] Pizza Hut 1/5 · US Fake promos: The app advertised a promotion where you pay with Venmo and you get a coupon for a free pizza. I never got my coupon, so I contacted customer support. They asked me for the same information 3 times and did everything in their power to not help me. App works fine otherwise, but don’t offer me free food if you aren’t gonna give it to me.
  17. [R110] Pizza Hut 1/5 · US Pizza Hut app. Horrible: I used this app to purchase pizzas for customers and could not get it to work correctly. So I called the Pizza Hut location in Denton, TX. to place my order and I asked if any order has been placed by me. They said no so I ordered 6 pizzas and paid over the phone. So they delivered the pizzas and while we were eating our pizzas another person showed up with 6 more pizzas f
  18. [R28] Domino's Pizza USA 1/5 · US Tracker: The tracker concept is a great idea. However it’s completely inaccurate and useless at the Domino’s I visit. It always takes 3x as long as quoted and immediately moves to Make status which is always well before it moves to Make status on the in store tracker.
  19. [R37] Domino's Pizza USA 1/5 · US Not accurate: Regularly shows a pickup time much sooner than when the pizza is actually ready. Often will show up and the pizza has not even been started
  20. [R54] Domino's Pizza USA 1/5 · US Horrible App: I’ve never encountered an app that works worse than this… it doesn’t update in real time, I usually have to exit and restart the app to get any tracker updates, it doesn’t let me press the “I’m here” button and then since it doesn’t update in real time it will have been ready for ten minutes by the time I can press the button.
  21. [R63] Pizza Hut 3/5 · US Sad Face: Well updated the app. Not sure whose fault but lost all my points Pizza Hut prices went way up can’t hit contactless delivery and only 40 characters to explain to the driver where to go for delivery. #sadface
  22. [R74] Pizza Hut 4/5 · US I can’t access my rewards: You Changed the app I can’t log in to redeem my rewards. It says join / log in and then you fill out the form and it says that an account has already been opened? Yes I know that’s mine!! Let me log in please!
  23. [R25] Domino's Pizza USA 2/5 · US Broken App, AI Call Service: I love Domino's pizza but the ordering process has been annoying for a long time and is only getting worse. I only order once a month at most, and the app /always/ has a new required update meaning I have to sign in again each time. And the app only seems to get clunkier and more disconnected from the store itself. With a Fortnite-esque font, but maybe that's a persona
  24. [R40] Domino's Pizza USA 1/5 · US Terrible updates: I have to update this app every single time I use it once a week about. Which might be pathetic on my part for even coming back here that often. Always requiring an update.
  25. [R71] Pizza Hut 4/5 · US Updates: What’s with all the updates?? It’s kinda crazy
  26. [R79] Pizza Hut 1/5 · US Can’t use since update…: I’ve seen the same results from others that the can’t use it anymore. Typical, countless updates is normally never a good idea when something works already. App Deleted. Doesn’t matter I’m just one out of billions that can still use it, so me losing it ain’t no problem to them. Sad to say Pizza Hut is better than dominoes but I’ve never had an issue with dominoes app.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store