Domino's Pizza USA

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R23] 5/5 · US Digital Dominos Pizza is the Best 🤣: Pest prices, deals and pizza. Easy to use app
2. [R133] 5/5 · US Great App: I really like using the app to order my pizza and accumulate points for free perks. My only recommendation is make the app available on the Apple Watch that would be a great addition.
3. [R73] 5/5 · US New Design much better: After being unable to use my rewards on my last order because of the outdated UI on the app I almost stopped ordering Dominos even though I love the pizza. This new version runs way smoother and faster. One of the best app improvements I’ve seen in my lifetime.
4. [R179] 4/5 · US New UI Fixed: As promised, I can back to update my review. The new UI was very buggy at first but now i could actually place an order. Thank you, looks good.
5. [R194] 5/5 · US New version is great!: The latest version of the app is great. Much improved. Thank you all for putting the effort in to make it a better experience.
6. [R12] 1/5 · US Tracker: The tracker concept is a great idea. However it’s completely inaccurate and useless at the Domino’s I visit. It always takes 3x as long as quoted and immediately moves to Make status which is always well before it moves to Make status on the in store tracker.
7. [R135] 4/5 · US Great except for tracker: The whole app works great except for the delivery location tracker. It doesn’t like to update. Please fix!
8. [R1] 1/5 · US It would be nice if I could use it.: The app signed me out then the password reset link wouldn’t work and now my account has been locked for a few days. The bot is worthless and customer support hasn’t gotten back to me. Hopefully they can fix it because when the app works it’s good but if you can’t use the app it’s worthless.
9. [R4] 3/5 · US Inconsistent: App keeps signing me out. Annoying. Lost my business today, no time for it.
10. [R20] 1/5 · US Can’t login: I was previously able to log in without any issues, but now the login no longer works. I suspect this may be related to email addresses that include subdomains (e.g., @xxx.xxx.xxx). Other email addresses may work, but accounts using email addresses with subdomains appear to be affected.
11. [R30] 1/5 · US Awful app: The newest couple versions of the app are terrible. It used to be so simple, quick & easy to use but now it's difficult to even get through it and actually place an order. Not to mention it has forgotten my long-used password and trying to reset to a new one is futile. So I can't sign in and use my account with all my info, just have to order without it and laboriously fill in all the n
12. [R6] 1/5 · US This all is horrible: Will let me put as many items as I want in the cart but cannot remove them once they are in my cart tells me to call the store I can’t call the store and get the online carry out offer while calling in it’s I’m not ordering food anytime in the foreseeable future
13. [R7] 2/5 · US MANY App Issues: I love Dominos. Amazing pizza. Fix your app. There’s too many bugs and sometimes I have to just order a whole different place because there’s so many issues (crashing, deals RANDOMLY disappearing, etc)
14. [R8] 1/5 · US Bruh: App used to be good but the latest update sucks royally, it fails every other button click. And you have to do everything twice to get it to work, fix the app and I’ll change my review.
15. [R13] 1/5 · US UPDATE SUCKS: Updated my app. Now I can’t access my cart. Waited almost 10 minutes for my total. Gave up. Also INCLUDE THE DAMN PRICES! No clue how much the salads are. Going to Pizza Hut. 🙄
16. [R19] 1/5 · US Not accurate: Regularly shows a pickup time much sooner than when the pizza is actually ready. Often will show up and the pizza has not even been started
17. [R28] 3/5 · US Needs upgrades: It never lets me order pizza without any sauce- and on top of that their deliver updates needs to be better. Map doesn’t move- it’ll say driver is entering my neighborhood but isn’t even remotely close
18. [R42] 1/5 · US Horrible App: I’ve never encountered an app that works worse than this… it doesn’t update in real time, I usually have to exit and restart the app to get any tracker updates, it doesn’t let me press the “I’m here” button and then since it doesn’t update in real time it will have been ready for ten minutes by the time I can press the button.
19. [R11] 2/5 · US Broken App, AI Call Service: I love Domino's pizza but the ordering process has been annoying for a long time and is only getting worse. I only order once a month at most, and the app /always/ has a new required update meaning I have to sign in again each time. And the app only seems to get clunkier and more disconnected from the store itself. With a Fortnite-esque font, but maybe that's a persona
20. [R24] 1/5 · US Terrible updates: I have to update this app every single time I use it once a week about. Which might be pathetic on my part for even coming back here that often. Always requiring an update.
21. [R38] 1/5 · US App performance and ordering: I never seen an app take 2 hours to update. I walk right out the store because you can’t even get a national tv advertised sell/deal unless you use a computer or app.
22. [R48] 4/5 · US 10/10 app but Annoying Developer’s: 10/10 app but yall are always asking to update like damn!
23. [R40] 1/5 · US App is terrible: Payments never go through keep getting denied if I see multiple charges on my bank account I will not be happy!
24. [R43] 1/5 · US Repeatedly rejected my payment info: I travel a lot for work and stay in a lot of hotels. This app almost never wants to process my debit card info. The card works everywhere except on this app
25. [R51] 1/5 · US Can not save gift cards: Very basic important feature similar to Tacobell is missing. I have multiple gift cards and like to save in the app as default payment. Also I cannot have favorites and missing history of orders. They are important for speed orders.
26. [R56] 1/5 · US Don’t try and use a gift card: Tried to get 6 pizzas using a coupon. Ends ups 63 and some change. Decide to use the two $15 gift cards I received a little bit back. Then I can’t use my Apple Pay, go to use my saved card and that won’t go through. Then use a different card and that finally goes through only after the app crashes and I reboot the app. Get an email saying the order went through, have
27. [R41] 1/5 · US Hidden pricing: In this new version the price is hidden until you press check out. Extremely sketchy. Consumer unfriendly.
28. [R75] 1/5 · US Ads and Pricing don’t line up: Been ordering dominos for a while, especially on the app. Every time I use it, it forces me to sign back in, no matter the settings I have set… also, lately they started charging more for various toppings or sauces that aren’t reflected in the app, you just notice a subtle 75 cent upcharge on something, even if it’s inbounds of the advertisement. Normally, this woul
29. [R83] 1/5 · US Runs hot for no reason: My brand new iPhone is getting super hot just having the tracker open. What could this app possibly be doing. Also the prices on the app and computer are sometimes different
30. [R16] 1/5 · US Spam: I turned off notifications and they still send me ads.
31. [R44] 1/5 · US Terrible Notifications: No matter what settings you turn off. They’ll continue to send you marketing notifications. Awful app, dishonest company.
32. [R87] 1/5 · US Stop spamming me: This is a GREAT way for me to look elsewhere!!! There’s no way to remove myself from the spammy rewards program. I get a lousy point and a million emails in exchange. So annoying.
33. [R95] 3/5 · US Constant Notifs and Logout: App generally works fine enough, but I have the notifications set to ONLY for when I have an order placed, and the notifications for offers (basically just advertising notifications) set to OFF. I STILL get ad notifications from the app ANYWAY. 😒 Aside from that, the app will also randomly log me out, instead of keeping me logged in- EVEN IMMEDIATELY AFTER PLACING AN OR
34. [R37] 1/5 · US New update makes it unusable: Once great now worthless
35. [R47] 1/5 · US App is no longer friendly: I’ve had many apps change, but this is horrible. Whoever designed this made it no longer user-friendly.
36. [R50] 2/5 · US Bring back my pizza profile so I can just simply order: Bring back my pizza profile so I can just simply order like I used to using the national coupon. Just making it pretty, doesn’t make it better. When they say new and improved, I expect it to have all of the old features plus new ones rather than new ones taking away the old ones that worked.
37. [R14] 4/5 · US Used to be Phenomenal: Hey Team Dominos, Could we get an option to reorder our last order? My wife and I have ordered the same thing for almost a decade, if we could auto reorder that exactly as is, that gives us a chance to also peruse and add a new thing to the cart here and there. The current way that you've implemented this requires someone to go all the way into the build a pizza menu and
38. [R25] 5/5 · US Need it: Can u guys bring the bread bowl back pls
39. [R35] 1/5 · US No order history: There’s no way of looking up order history.
40. [R36] 1/5 · US Can’t my change/update my e-mail: Management, 1) All I want to do is change/update my e-mail. However, from the app, when I went to “Profile Settings”, “Personal Information”, my e-mail is grayed out so I can’t change my e-mail. WHY it’s grayed out??? FYI, from here, I can actually change my name or phone number because it’s not grayed out, LOL. Again, only my e-mail is grayed out. 2) Becaus
41. [R21] 3/5 · US Slow: I tried placing in order on the app but it took to long for it to even place the order
42. [R26] 1/5 · US Still in limbo: Been trying to place order for the past hour and for some reason when I pressing submit order; it’s like AOL dial up again. Still waiting for something to happen. Yes I have closed the app, turned off phone, moved around the city. Still nothing. Seems like there is ALWAYS issues with the dominos in Canton Texas.
43. [R71] 1/5 · US App is extremely slow: Won’t submit order even in 5G network. App is super slow. No other app acts this way. Easier calling dominos
44. [R76] 1/5 · US Slow: App is painfully slow now. What happened? Why don’t developers test these things before releasing to the public? Makes me not want to order….
45. [R2] 1/5 · US Wings: I had a pool game. I ordered pizza and wings. The wings were very tiny. They did not have enough sauce and like they drizzled the sauce on top. Worst experience ever at domino’s in Irvine
46. [R3] 1/5 · US Cant even have pizza delivered ten minutes away: Not really worth getting the app unless youre 300lbs of dominos pizza because they cant deliver ten minutes away. Don’t really have the ability to drive there. Im done buying dominos
47. [R15] 3/5 · US Employees can’t read: Pizzas good when it’s the one you order. Want square cut? Yeah right. It’s all about profits for franchisees,
48. [R17] 1/5 · US No more: This is the worst food delivery app. The drivers bring you whatever they want; they even brought me a raw pizza and refused to give me a refund. The app is useless if the drivers do their job badly and just say "get your refund" and don't even call you back when you call to complain.
49. [R9] 1/5 · US PAZE Unavailable: Can’t check out using PAZE
50. [R242] 3/5 · US Adding Gift Cards: I use the app regularly and the experience is generally smooth, but there’s one gap that adds friction to every order. There’s currently no way to save a gift card to your account or wallet. Each time I order, I have to manually re-enter the card number and PIN. A simple “save gift card” or stored balance feature would significantly improve checkout speed and overall usability
51. [R97] 2/5 · US Kinda scummy: App literally does everything it can to hide the prices from you. Menu doesnt show prices and you can only find them when its literally in your cart. Yaknow the small button on the top right corner of the screen. Even when you do it auto scrolls down to all the other deals and bs it wants to shove in your face and you have to manually scroll all the way back up in your own cart to se