Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Domino's Pizza USA vs Slice

Domino's Pizza USA 4.8★ · Free to download 70
Winner Domino's Pizza USA
Slice 4.9★ · Free to download 45

For ordering directly from a national chain, Domino's Pizza USA offers better app functionality and deals, despite recent issues, while Slice is better for supporting local pizzerias but suffers from significant customer service and delivery problems.

Full reviews: Domino's Pizza USA · Slice

Domino's Pizza USA, despite recent negative updates causing login and cart issues, generally provides a more reliable ordering experience with good deals. Slice, while praised for supporting local businesses, is plagued by poor customer service, unreliable delivery tracking, and hidden fees.

Head to head

App Functionality & Ease of Use edge: Domino's Pizza USAR1R3R9R10
Domino's Pizza USA Many recent reviews for Domino's Pizza USA highlight significant app issues, including frequent logouts, difficulty with password resets, inability to remove items from the cart, and general slowness R1R3R9R10. Users also report problems with the order tracker not updating accurately and payment processing failures R15R28R32. Some users appreciate the new design and smoother experience after updates, but others find it unintuitive and difficult to navigate .
Slice Slice users frequently report issues with app navigation, particularly difficulty changing restaurants or finding past orders . Many also experience problems with order tracking not working or being inaccurate . While some find the app simple and easy to use for ordering , others describe it as confusing, annoying, and having a 'weird psych design warfare thing' .
Deals & Value edge: Domino's Pizza USAR8R12R13R29
Domino's Pizza USA Domino's Pizza USA is praised for offering good prices and deals, with users accumulating points for free perks R8R29. However, some recent updates have made it difficult to access or redeem rewards, with points disappearing or deals randomly vanishing R12R13. There are also complaints about hidden pricing in the new app version .
Slice Slice offers rewards like free pizza after a certain number of orders and discounts for using the app . However, many users complain about exorbitant service and delivery fees, with a $27 order potentially costing $40 for pickup R63R66R67R94. Some users also report not receiving advertised free pizzas or loyalty points . There's also a concern about prices being modified based on personal data .
Customer Service & Support edge: Domino's Pizza USAR1R26R64R70
Domino's Pizza USA Domino's Pizza USA users report issues with customer support, including unresponsive bots and locked accounts R1. Some reviews mention positive experiences with in-store staff R26.
Slice Slice receives numerous complaints about terrible and incompetent customer service. Users report being left on read, hung up on, and receiving inadequate resolutions like minimal refunds or app credits for messed-up orders R64R70R76R80. However, some users praise customer service for being quick to respond and helpful with reward issues .
Reliability & Order Fulfillment edge: Domino's Pizza USAR4R6R7R13
Domino's Pizza USA Domino's Pizza USA users experience inconsistent order fulfillment, with incorrect orders, tiny wings, and pizzas not cut as requested R4R6. Delivery times can be long, and the tracker is often inaccurate R15R28R32. Some users report being unable to place orders due to app errors or store unavailability R7R13.
Slice Slice users frequently encounter issues with orders not being received by the store, stores being closed when orders are placed, or pizzas never showing up R76. Deliveries can be significantly delayed R80. There are also instances of wrong orders being delivered with no adequate resolution R94.
Notifications & Privacy edge: Domino's Pizza USAR17R24R25R34
Domino's Pizza USA Domino's Pizza USA users complain about excessive and unwanted marketing notifications, even when turned off R24R34. The app also frequently requires updates R17R25.
Slice Slice users find the number of notifications, including emails and texts, annoying . There's also a serious concern about the app selling user information, leading to spam calls and texts .
Pick Domino's Pizza USA if

You primarily order from Domino's and want access to their specific deals and loyalty program, and you are willing to tolerate occasional app glitches and frequent updates R8R29R17R25.

Pick Slice if

You want to support independent local pizzerias and appreciate the convenience of ordering from multiple local options through one app, and you are prepared for potential issues with delivery and customer service .

Evidence note: Both apps have a significant number of negative reviews, especially recent ones, indicating ongoing issues with app functionality and customer service. Domino's Pizza USA reviews are heavily skewed towards recent app update problems, while Slice's issues are more centered on unreliable delivery and poor customer support for local businesses.

Frequently asked

Does Domino's Pizza USA app have a reliable order tracker?
No, many users report that the Domino's Pizza USA app's order tracker is often inaccurate and does not update in real-time, sometimes showing the driver as nearby when they are not, or showing the pizza ready much earlier than it actually is R15R28R32R37.
Are there hidden fees when ordering with Slice?
Yes, several Slice users complain about hidden or exorbitant fees, including service and delivery fees, which can significantly increase the total cost of an order, with one user noting a $27 order became $40 for pickup R63R66R67R94.
Can I easily reorder past items on the Domino's Pizza USA app?
Some users find the current implementation of reordering past items cumbersome, requiring navigation through menus rather than a simple 'reorder last order' option, and some report difficulty viewing past orders at all R5R23R47R60.
Does Slice offer good customer support for order issues?
No, many Slice users report terrible and incompetent customer support, with agents being unhelpful, offering minimal refunds for incorrect or undelivered orders, and sometimes hanging up on customers R64R70R76R80.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Domino's Pizza USA 1/5 · US It would be nice if I could use it.: The app signed me out then the password reset link wouldn’t work and now my account has been locked for a few days. The bot is worthless and customer support hasn’t gotten back to me. Hopefully they can fix it because when the app works it’s good but if you can’t use the app it’s worthless.
  2. [R3] Domino's Pizza USA 3/5 · US Inconsistent: App keeps signing me out. Annoying. Lost my business today, no time for it.
  3. [R9] Domino's Pizza USA 3/5 · US Slow: I tried placing in order on the app but it took to long for it to even place the order
  4. [R10] Domino's Pizza USA 1/5 · US This all is horrible: Will let me put as many items as I want in the cart but cannot remove them once they are in my cart tells me to call the store I can’t call the store and get the online carry out offer while calling in it’s I’m not ordering food anytime in the foreseeable future
  5. [R8] Domino's Pizza USA 5/5 · US Digital Dominos Pizza is the Best 🤣: Pest prices, deals and pizza. Easy to use app
  6. [R12] Domino's Pizza USA 3/5 · US Messed up app: I downloaded the update now all my points and perks are gone. Then the app keeps giving out errors whenever I got to my rewards or perks
  7. [R13] Domino's Pizza USA 2/5 · US MANY App Issues: I love Dominos. Amazing pizza. Fix your app. There’s too many bugs and sometimes I have to just order a whole different place because there’s so many issues (crashing, deals RANDOMLY disappearing, etc)
  8. [R29] Domino's Pizza USA 5/5 · US Great App: I really like using the app to order my pizza and accumulate points for free perks. My only recommendation is make the app available on the Apple Watch that would be a great addition.
  9. [R26] Domino's Pizza USA 5/5 · US Best service ever: The pizza place by wheeling IL the crew in there is the best the sweetest 5 starts for sure they treat you so well.
  10. [R64] Slice 1/5 · US Went Downhill: Used to be great, but the customer service has gone way downhill and I likely won’t use this app anymore.
  11. [R70] Slice 1/5 · US Not worth the trouble: Customer service for order mess ups seemed powerless in correcting mistakes other than offering a $1.00 refund or $5.00 app credit. Just order through the restaurant.
  12. [R4] Domino's Pizza USA 1/5 · US Wings: I had a pool game. I ordered pizza and wings. The wings were very tiny. They did not have enough sauce and like they drizzled the sauce on top. Worst experience ever at domino’s in Irvine
  13. [R6] Domino's Pizza USA 3/5 · US Employees can’t read: Pizzas good when it’s the one you order. Want square cut? Yeah right. It’s all about profits for franchisees,
  14. [R7] Domino's Pizza USA 1/5 · US Cant even have pizza delivered ten minutes away: Not really worth getting the app unless youre 300lbs of dominos pizza because they cant deliver ten minutes away. Don’t really have the ability to drive there. Im done buying dominos
  15. [R17] Domino's Pizza USA 4/5 · US 10/10 app but Annoying Developer’s: 10/10 app but yall are always asking to update like damn!
  16. [R24] Domino's Pizza USA 3/5 · US Constant Notifs and Logout: App generally works fine enough, but I have the notifications set to ONLY for when I have an order placed, and the notifications for offers (basically just advertising notifications) set to OFF. I STILL get ad notifications from the app ANYWAY. 😒 Aside from that, the app will also randomly log me out, instead of keeping me logged in- EVEN IMMEDIATELY AFTER PLACING AN OR
  17. [R25] Domino's Pizza USA 2/5 · US Broken App, AI Call Service: I love Domino's pizza but the ordering process has been annoying for a long time and is only getting worse. I only order once a month at most, and the app /always/ has a new required update meaning I have to sign in again each time. And the app only seems to get clunkier and more disconnected from the store itself. With a Fortnite-esque font, but maybe that's a persona
  18. [R34] Domino's Pizza USA 1/5 · US Spam: I turned off notifications and they still send me ads.
  19. [R15] Domino's Pizza USA 3/5 · US Needs upgrades: It never lets me order pizza without any sauce- and on top of that their deliver updates needs to be better. Map doesn’t move- it’ll say driver is entering my neighborhood but isn’t even remotely close
  20. [R28] Domino's Pizza USA 1/5 · US Tracker: The tracker concept is a great idea. However it’s completely inaccurate and useless at the Domino’s I visit. It always takes 3x as long as quoted and immediately moves to Make status which is always well before it moves to Make status on the in store tracker.
  21. [R32] Domino's Pizza USA 4/5 · US Great except for tracker: The whole app works great except for the delivery location tracker. It doesn’t like to update. Please fix!
  22. [R37] Domino's Pizza USA 1/5 · US Not accurate: Regularly shows a pickup time much sooner than when the pizza is actually ready. Often will show up and the pizza has not even been started
  23. [R63] Slice 3/5 · US I don’t know.: I like not having to talk to someone, but $12 to get it delivered like 10 blocks is too much.
  24. [R66] Slice 3/5 · US Mrs C: Fees are exorbitant, especially Pete’s delivery fee
  25. [R67] Slice 1/5 · US Service fee: $
  26. [R94] Slice 1/5 · US Don’t use slice: I received a wrong order using slice. The price of the food item was refunded but I was still out $10.00 for the service fee, delivery fee and tip. They wouldn’t deliver a replacement item. Don’t use this app. Had I ordered using Door Dash or Uber, I would have been taken care of. Not worth it.
  27. [R5] Domino's Pizza USA 4/5 · US Used to be Phenomenal: Hey Team Dominos, Could we get an option to reorder our last order? My wife and I have ordered the same thing for almost a decade, if we could auto reorder that exactly as is, that gives us a chance to also peruse and add a new thing to the cart here and there. The current way that you've implemented this requires someone to go all the way into the build a pizza menu and
  28. [R23] Domino's Pizza USA 4/5 · US Past Orders Not Visible: The “More” tab states that it has past orders but I don’t see a way to view them (or Favorites, which are also listed as being available).
  29. [R47] Domino's Pizza USA 1/5 · US No order history: There’s no way of looking up order history.
  30. [R60] Domino's Pizza USA 2/5 · US Bring back my pizza profile so I can just simply order: Bring back my pizza profile so I can just simply order like I used to using the national coupon. Just making it pretty, doesn’t make it better. When they say new and improved, I expect it to have all of the old features plus new ones rather than new ones taking away the old ones that worked.
  31. [R76] Slice 1/5 · US Terrible customer service: Submitted an order through the app. I was told that my order was received, processed, and ready for pick-up. The store did not have my order in their system. Customer service was terrible and just left me on read… Not helpful at all.
  32. [R80] Slice 1/5 · US 90 minutes late.: Ordered a pizza for mom in the next state. Driver was an hour late and took 30 for delivery. Slice customer service hung up on both chat and phone. Deleted.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store