Slice

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R11] 5/5 · US Best pizza app: Best app to order pizzas from independent pizza makers. Highly recommended
2. [R18] 5/5 · US Best for locals: Great app
3. [R24] 5/5 · US Great App with benefits: I got this app because many of my local pizza eateries are on here. The app is straightforward and easy to use. You accrue points that lead to rewards such as discounts. Also, there are 10% discounts added to most of my orders just for using the app. The marketing and customer service team is very helpful. This app helps support local businesses, which is important for the
4. [R62] 5/5 · US Saves money: Cheaper than other food ordering apps
5. [R2] 5/5 · US Good Pizza: Always on time and very delicious food
6. [R4] 5/5 · US Great slice: Go to favorite.
7. [R10] 5/5 · US ZENNYS PIZZA 4 life: PIZZA PASTA GOOD GOOD
8. [R13] 5/5 · US Amazing App: Any way you slice it-so worth using this app! We get a free pizza after so many orders, Customer Service and their chat is so helpful! Fun!
9. [R45] 5/5 · US Slice is a Great app‼️: You Slice all the time for our Italian deliveries. On time and a free pizza every eight orders from your favorite restaurant.
10. [R66] 5/5 · US LOVE Slice: I order a lot on slice, it is fast & easy plus my favorite restaurant is on here… I especially love the reward program of getting a free pizza. Also the customer service is amazing - they get back to you so fast if there are any issues with an order… Slice - you are amazing !!!!
11. [R12] 5/5 · US Great Good Food: Always delicious and customer service is excellent….
12. [R48] 5/5 · US Great Customer Service: Issue w/ the reward in the app. Customer service was quick to respond and help. Perfect!
13. [R3] 1/5 · US Went Downhill: Used to be great, but the customer service has gone way downhill and I likely won’t use this app anymore.
14. [R6] 1/5 · US Not worth the trouble: Customer service for order mess ups seemed powerless in correcting mistakes other than offering a $1.00 refund or $5.00 app credit. Just order through the restaurant.
15. [R8] 1/5 · US Terrible customer service: Submitted an order through the app. I was told that my order was received, processed, and ready for pick-up. The store did not have my order in their system. Customer service was terrible and just left me on read… Not helpful at all.
16. [R19] 1/5 · US 90 minutes late.: Ordered a pizza for mom in the next state. Driver was an hour late and took 30 for delivery. Slice customer service hung up on both chat and phone. Deleted.
17. [R1] 1/5 · US link to no where: forced to download app to see wait time on my pizza, I download the app sign up and my order is no where to be found on the app even though I used the same number and email. clicking the link drags me to order more pizza but I just wanted to know how long the pizza would take. waste of time
18. [R14] 4/5 · US Nightmare everytime I order a pizza: Every time I order a pizza with this app either the store doesn’t receive it, the store is closing, or the pizza never shows up. I’m done with this app. It’s so pointless when you can just call the restaurant. So much for convenience
19. [R167] 3/5 · US App crashed: The app has crashed, never moved past “confirming order”. Paid for order (deducted from bank acct). The restaurant didn’t receive the order. No luck getting customer service on the phone or with the chat bot.
20. [R5] 1/5 · US Service fee: $
21. [R50] 3/5 · US I don’t know.: I like not having to talk to someone, but $12 to get it delivered like 10 blocks is too much.
22. [R60] 5/5 · US Service: Great app but once you actually finally get to the checkout, there are so many hidden fees there’s a service fee there’s a delivery fee. There’s a recommended tip a normal $27 order for a pick up costs $40.
23. [R64] 1/5 · US Extra fee: There’s a 1.99 fee even when ordering pick up and for what?
24. [R7] 1/5 · US Horrible service: Your app doesn’t even work.
25. [R15] 1/5 · US Now a terrible app, no support, does not work: Not easy to use. Very difficult to use. I can’t even figure out how to get to the home screen, so I can’t change what restaurant I’m about to order from. Horrible design, does not work. Plus I used to have pizza points, they disappeared, where did they go? This used to be a great, convenient app and now it seems no pizza places in my area want to be p
26. [R29] 1/5 · US No order status: Placed order online, need the app for order status where there is no “my orders” section…useless
27. [R20] 1/5 · US Garbage app with horrible support: Don’t use this app for any reason. If there is a problem with your order it takes forever to get an agent who then acts as a go between with you and the store you ordered from. Hard to get them to take any action when there is an issue. We ordered a pizza tonight. One hour after ordering, the app said out for delivery. 15 minutes later, no pizza so we checked th
28. [R26] 1/5 · US Won’t use again: Poor communication, wouldn’t answer my question about when to expect delivery. Waited two hours for delivery. Then was delivered incomplete order and they refunded me $1.50. Won’t use again tired of these delivery companies stealing from me.
29. [R27] 1/5 · US Worth customer service: One of the worth place to order food, always delivered food with too much delay, no responsibility, always they changed they word when you chat with them, each one says something 100% different things, so expensive compared to other apps
30. [R75] 2/5 · US Lots of spam: They send you lots of spam email and make it difficult to unsubscribe.
31. [R94] 1/5 · US Lied about notification permissions: Sliced urged me to enable notifications so that I could get updates on my order. I didn’t get any; the person showed up totally by surprise. What I have gotten, however, is ad notifications every other day begging me to order again from the restaurant. I never agreed to this and it’s extremely annoying.
32. [R134] 3/5 · US It’s ok but confusing and annoying: I don’t need 5 notifications a day, plus emails, plus texts. It’s annoying, makes me want to delete my account and delete the app. Plus if you want to get to a different pizza place than the one you originally ordered from, it’s confusing to get figure out.
33. [R32] 1/5 · US Never again: Once I learned that prices were being modified based on my “personal data”, I decided to never use this app again. Good app, some deals but but your bad policies have lost you a customer. Thank you
34. [R35] 1/5 · US App fine but sold my info: App worked, got my pizza order entered. Now have 18+ phone calls and 11+ texts from spammers in past 48 hours. AWFUL.
35. [R28] 1/5 · US Don’t use slice: I received a wrong order using slice. The price of the food item was refunded but I was still out $10.00 for the service fee, delivery fee and tip. They wouldn’t deliver a replacement item. Don’t use this app. Had I ordered using Door Dash or Uber, I would have been taken care of. Not worth it.
36. [R39] 1/5 · US Disappointed: I been using app for over 2 years. I do NOT get free pizza as they advertise. Plus it never shows the update on when delivery is out on the way. I never know when our four is coming.
37. [R43] 2/5 · US App not working: Earned a free pizza and the redeem button is not working. Pizza was lace said to contact slice but there is no contact info.
38. [R95] 2/5 · US Good food, terrible service: After dozens of orders, there has yet to be a single one where the app works. They NEVET tell you when they’re on the way, and the driver has to wait several minutes for me to come downstairs. Seems like you shouldn’t even bother having a notification if zero of your restaurants actually bother to use it.
39. [R113] 3/5 · US Delivery tracking doesn't work .: App is good for ordering but it doesn't track the order at all. Never know where the delivery person is.