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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Slice alternatives

Slice users often seek alternatives due to high fees, unreliable delivery, and persistent app bugs. While Slice aims to support local pizzerias, many customers report issues with customer service and order accuracy. Alternatives offer more consistent app performance, specific pizza styles, or better reward programs.

Why users look for alternatives to Slice

The alternatives

Papa Johns Pizza & Delivery
4.9★ · 1,516,060 ratings · Free

Papa Johns offers a consistent pizza experience with a focus on quality ingredients and reliable delivery R52R55R58R61. Their app, while having some reported issues, generally allows for easy ordering and often provides good service R52.

Better for: This alternative is better for those who prioritize a widely recognized brand with a consistent product and generally reliable service, especially if they enjoy Papa John's specific pizza style. It suits customers who prefer to order directly from a national chain rather than through a third-party aggregator R52R55R61.

Head-to-head: Slice vs Papa Johns Pizza & Delivery
Donatos Pizza
4.7★ · 117,497 ratings · Free

Donatos Pizza is known for its specific pizza style and good food R68. While its app has faced significant technical issues like payment errors, login problems, and inability to add items or save delivery instructions R65R68R70, some users have noted that recent updates have resolved previous problems R66.

Better for: Donatos is better for customers who are loyal to their specific pizza and are willing to tolerate potential app glitches, or who prefer to order directly from the store if the app fails R68R70. It's also suitable for those who have seen improvements with recent app updates R66.

Head-to-head: Slice vs Donatos Pizza
Lou Malnati’s Pizzeria
4.8★ · 63,282 ratings · Free

Lou Malnati's Pizzeria is highly regarded for its deep-dish pizza, particularly in Chicago R80. The app is generally described as easy to use for ordering and managing rewards R80. However, some users report issues with login, points disappearing, and recent app updates removing customization options like half-toppings R79R81R83.

Better for: This alternative is ideal for deep-dish pizza enthusiasts, especially those in the Chicago area, who appreciate a classic local establishment R80. It suits users who prioritize the specific food quality and are comfortable with the app's core ordering and rewards features, even if some advanced customization or account management features are occasionally buggy R80.

Head-to-head: Slice vs Lou Malnati’s Pizzeria
Jet's Pizza
4.7★ · 61,756 ratings · Free

Jet's Pizza is praised for its food quality and friendly staff R97. However, its app is frequently criticized for being non-functional, difficult to use, freezing, and essentially linking to a mini web browser rather than offering robust app features R93R95R96. Users also report issues with promo codes not working and orders not being received by the store despite being charged .

Better for: Jet's Pizza is better for customers who prioritize the taste of the pizza itself and are willing to order directly from the store or tolerate a less-than-optimal app experience R97. It suits those who value good food and service at the physical location over a seamless digital ordering process R97.

Head-to-head: Slice vs Jet's Pizza
Dodo Pizza Delivery
4.9★ · 34,422 ratings · Free

Dodo Pizza Delivery receives praise for good food and excellent, positive couriers and service in some locations R108R111. However, the app itself is reported to have significant glitches, such as images not loading, freezing, issues with dynamic island notifications, and general unresponsiveness on iPhones R107R109.

Better for: This alternative is best for customers who value good food and positive delivery experiences, especially in areas where Dodo Pizza is known for its service R108R111. It suits users who might be more tolerant of app bugs or who prioritize the in-person delivery interaction over a perfectly smooth app interface R109.

Head-to-head: Slice vs Dodo Pizza Delivery
Stick with Slice if

You should stick with Slice if you primarily value supporting independent, local pizza makers and have a positive experience with your specific local restaurants on the platform . It is also suitable if you consistently receive good food and on-time delivery, and find the app easy to use for basic ordering .

Evidence note: All alternatives had sufficient reviews to form a judgment.

Frequently asked

Why do people complain about Slice's fees?
Users complain about Slice's fees because they find the delivery and service charges to be exorbitant, sometimes as high as $12 for a short distance R3R6R7R29.
Does Slice have good customer service?
Many users report that Slice has poor or unhelpful customer service, with agents being unresponsive, unable to correct order mistakes, or leaving customers to deal with issues directly with the restaurant R4R9R13R17.
Are there common app issues with Slice?
Yes, common app issues with Slice include orders not appearing in the app, inability to track delivery status, difficulty logging in, problems navigating the interface, and loyalty points disappearing R1R11R15R33.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Slice 3/5 · US I don’t know.: I like not having to talk to someone, but $12 to get it delivered like 10 blocks is too much.
  2. [R6] Slice 3/5 · US Mrs C: Fees are exorbitant, especially Pete’s delivery fee
  3. [R7] Slice 1/5 · US Service fee: $
  4. [R29] Slice 1/5 · US Worth customer service: One of the worth place to order food, always delivered food with too much delay, no responsibility, always they changed they word when you chat with them, each one says something 100% different things, so expensive compared to other apps
  5. [R1] Slice 1/5 · US link to no where: forced to download app to see wait time on my pizza, I download the app sign up and my order is no where to be found on the app even though I used the same number and email. clicking the link drags me to order more pizza but I just wanted to know how long the pizza would take. waste of time
  6. [R11] Slice 1/5 · US Horrible service: Your app doesn’t even work.
  7. [R15] Slice 1/5 · US Now a terrible app, no support, does not work: Not easy to use. Very difficult to use. I can’t even figure out how to get to the home screen, so I can’t change what restaurant I’m about to order from. Horrible design, does not work. Plus I used to have pizza points, they disappeared, where did they go? This used to be a great, convenient app and now it seems no pizza places in my area want to be p
  8. [R33] Slice 1/5 · US No order status: Placed order online, need the app for order status where there is no “my orders” section…useless
  9. [R4] Slice 1/5 · US Went Downhill: Used to be great, but the customer service has gone way downhill and I likely won’t use this app anymore.
  10. [R9] Slice 1/5 · US Not worth the trouble: Customer service for order mess ups seemed powerless in correcting mistakes other than offering a $1.00 refund or $5.00 app credit. Just order through the restaurant.
  11. [R13] Slice 1/5 · US Terrible customer service: Submitted an order through the app. I was told that my order was received, processed, and ready for pick-up. The store did not have my order in their system. Customer service was terrible and just left me on read… Not helpful at all.
  12. [R17] Slice 1/5 · US 90 minutes late.: Ordered a pizza for mom in the next state. Driver was an hour late and took 30 for delivery. Slice customer service hung up on both chat and phone. Deleted.
  13. [R18] Slice 4/5 · US Nightmare everytime I order a pizza: Every time I order a pizza with this app either the store doesn’t receive it, the store is closing, or the pizza never shows up. I’m done with this app. It’s so pointless when you can just call the restaurant. So much for convenience
  14. [R23] Slice 1/5 · US Incompetent Support: They never delivered my food, told me to go pick it up and wouldn’t refund me until I fought with them about it. They said they couldn’t assign a driver because their system didn’t let them. So incompetent
  15. [R27] Slice 1/5 · US Won’t use again: Poor communication, wouldn’t answer my question about when to expect delivery. Waited two hours for delivery. Then was delivered incomplete order and they refunded me $1.50. Won’t use again tired of these delivery companies stealing from me.
  16. [R41] Slice 1/5 · US Disappointed: I been using app for over 2 years. I do NOT get free pizza as they advertise. Plus it never shows the update on when delivery is out on the way. I never know when our four is coming.
  17. [R47] Slice 2/5 · US App not working: Earned a free pizza and the redeem button is not working. Pizza was lace said to contact slice but there is no contact info.
  18. [R35] Slice 1/5 · US Never again: Once I learned that prices were being modified based on my “personal data”, I decided to never use this app again. Good app, some deals but but your bad policies have lost you a customer. Thank you
  19. [R39] Slice 1/5 · US App fine but sold my info: App worked, got my pizza order entered. Now have 18+ phone calls and 11+ texts from spammers in past 48 hours. AWFUL.
  20. [R52] Papa Johns Pizza & Delivery 5/5 · US Dope: Deliver every pizza perfectly better than any pizza place that you can’t imagine not gonna lie
  21. [R55] Papa Johns Pizza & Delivery 5/5 · US Cheese: When it comes to a pizza, Pappa John’s is the best! My kids only loves PJ forever!!!! The rest doesn’t count 😆
  22. [R58] Papa Johns Pizza & Delivery 5/5 · US Yum: I love the stuffed crust pizza.
  23. [R61] Papa Johns Pizza & Delivery 5/5 · US Good stuff: Taste so good, always ready on time
  24. [R65] Donatos Pizza 2/5 · US Terrible: App is extremely glitchy. At first it wouldn’t accept my address that I had previously saved. Now it won’t even allow me to add pizzas to the order. The final straw is I gave up and my bf got a completely different price on his app.
  25. [R66] Donatos Pizza 5/5 · US Newest app update solved all the previous issues I had.: Adjusting my rating accordingly.
  26. [R68] Donatos Pizza 1/5 · US Seemingly broken: Technical errors every time I try to use the app. I feel like I’ve lost a lot of rewards points because of this, which is the whole point of having this app. Great food, but the app never works properly for me.
  27. [R70] Donatos Pizza 3/5 · US App not working: I keep getting and an internal server error when attempting to pay! Have had to call or go to the store to order. Then I don’t get my points for the purchase. Been going on for over a week now!
  28. [R79] Lou Malnati’s Pizzeria 1/5 · US Log In Broken: Fix your damn log in portal, Lou’s
  29. [R80] Lou Malnati’s Pizzeria 4/5 · US Great pizza, pretty good app!: We love Lou’s pizza, and we use the app to order most of the time. It’s very easy to use and to earn and redeem rewards. My only complaint is that you can’t order pizzas with toppings only on half (for example- a half cheese half pepperoni pizza) from the app, so that’s why I docked it a star! Otherwise fantastic!
  30. [R81] Lou Malnati’s Pizzeria 2/5 · US App is broken: Normally I like the app, but I get a deserialization error every time I try to add something to the cart or pay. The issue started about 7 to 10 days ago. I’ve had to call and place orders over the phone now.
  31. [R83] Lou Malnati’s Pizzeria 1/5 · US They change the app so you cannot customize your own pizza anymore: No idea why they would do this, but they used to let you select your toppings. Now on the deep dish pizza section you can’t customize anything you have to to get full toppings of whatever and that’s it. This is stupid
  32. [R93] Jet's Pizza 1/5 · US Website: The website is not at all design properly. When I have items in the Court in my laptop, I don’t see the card at all in my app. That is silly.
  33. [R95] Jet's Pizza 3/5 · US Not user friendly: The login option is not easy to find.
  34. [R96] Jet's Pizza 1/5 · US App is terrible: This app is only links to a non-functional website. Terrible for trying to place an order.
  35. [R97] Jet's Pizza 5/5 · US Customer service: Food always Great and great staff always friendly
  36. [R107] Dodo Pizza Delivery 1/5 · US Dissatisfied with the Winx collaboration: I'm explaining my one-star review. I ordered a Winx pizza expecting a keychain. I drove from the center of Rostov, from Lenina to Nakhichevan. I arrive, and there are no keychains, even though the order was already placed and it said keychains were available. So explain, we're burning our gas, there are gas problems everywhere and price increases, we're spending our money to get what we want. · translated
  37. [R108] Dodo Pizza Delivery 5/5 · US Dodo: Kasiyer ela hanım çok tatlıydı her zaman geleceğim
  38. [R109] Dodo Pizza Delivery 3/5 · US Bugs: It froze on the dynamic island after closing the app. I managed to remove it with great difficulty on the third attempt. · translated
  39. [R111] Dodo Pizza Delivery 5/5 · US Title: A very good, kind, and positive courier, give him a bonus. · translated

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store