Jimmy John’s Sandwiches alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R13] Jimmy John’s Sandwiches 1/5 · US Payment issues: I’ve been having issues placing an online order or through the app. When I go to pay I have tried Apple Pay, multiple credit cards, and even cash. My transaction doesn’t go through seeming there’s something wrong on my end but I assure you I have funds lol terrible app and terrible website payment configuration. Can’t even place an order. Oh well they must not want my money🤷‍♀️
2. [R42] Jimmy John’s Sandwiches 1/5 · US Apple Pay: Apple Pay still not working! Declines on app but not in store.
3. [R7] Jimmy John’s Sandwiches 1/5 · US Redeem points: Seems like every time I try to redeem points I then get a notification that I don’t have qualified item for instance this order I have 2 kickin ranch wraps in cart redeemed 1600 points for a free wrap Cesar or kickin ranch wraps but then go to check out and says I don’t have items in cart 🙄 lucky that’s the only thing worth eating in my small town so 1 star for the app 5 star for ou
4. [R26] Jimmy John’s Sandwiches 1/5 · US Just a Marketing Scheme: This is a well contrived app on the part of Jimmy John’s. The problem is it’s just to market to you. They have all the technology down. But what they don’t have down is what the consumer wants. I enrolled in the rewards program and started accumulating points. I went to my local store and they did not honor my rewards!? What kind of system is that? They said it was for
5. [R30] Jimmy John’s Sandwiches 2/5 · US Bad Rewards: Redeeming a reward removes the points and there's no changing your mind. The rewards also, of course, don't apply to any "seasonal" items. One of the least customer focused rewards systems I've encountered. Terrible idea, feels like a scam. Really killed my opinion of JJ.
6. [R36] Jimmy John’s Sandwiches 1/5 · US Payment is unsuccessful when trying to redeem free sandwich: The app conveniently cannot process a rewarded free sandwich transaction but works for all other orders. What a scam
7. [R3] Jimmy John’s Sandwiches 3/5 · US No update: I was waiting in the car for 15 min outside in the car for update of my pickup ready! No notification! When I go into the store, my pickup was already there!!
8. [R9] Jimmy John’s Sandwiches 3/5 · US Tracking Broke: Good app but recently the tracking just disappears after about 10-20 min even if the order hasn’t been delivered yet!
9. [R12] Jimmy John’s Sandwiches 3/5 · US Tracking order: My order updates are never accurate and I can never track it... only main issue with app.
10. [R21] Jimmy John’s Sandwiches 3/5 · US Great app and food: Wish it had a system like domino’s were it showed you where the delivery person is
11. [R15] Jimmy John’s Sandwiches 3/5 · US Good but not great: The score would be great if I could tell you the thing so want on the side from your list. It only allows you to say extras on the sandwich.
12. [R16] Jimmy John’s Sandwiches 2/5 · US Unintuitive design: Hard to order off mobile. Adding side items or trying to add payment is cumbersome and not intuitive. Spent 10 extra minutes fumbling the app just to order a simple meal. Should not be this hard to order a sandwich
13. [R22] Jimmy John’s Sandwiches 1/5 · US Bad navigation: I hate that I have to restart my order, every time I want to change the location. I usually get the same thing every time, but if I click on reorder, I’m not able to change the location unless I start completely over. Very frustrating!
14. [R32] Jimmy John’s Sandwiches 1/5 · US Cant redeem multiple gift cards: You cant redeem a gift card unless you place an order, and you cant redeem multiple gift cards. I tried to redeem my $50 gift card and a $25, and when i did my $50 gift card disappeared. If it made my $50 gift card unusable I will be so mad. Why cant the app just sum up the balances like every other logical app would??? Also can u stop trying to sell me unrelated g
15. [R50] Jimmy John’s Sandwiches 1/5 · US Your delivery fees are why I deleted app and don’t order anymore: I live less than a mile from the store and I’m comfortable with a $2 delivery fee but I’m not paying an extra $4 for adding one sandwich. At that point I might as well use a third party delivery service and order from somewhere else.
16. [R28] Jimmy John’s Sandwiches 1/5 · US Not finished in a timely manner: Ordered from my local jimmy johns at 5:05pm. Showed up at 5:18pm and it wasn’t ready. It’s not a hard order. Our local pizza shop can have an order done in 15 min. Also who I believe is the owner is wearing open opened sandals inside with food. Just disgusting
17. [R34] Jimmy John’s Sandwiches 1/5 · US 2 hrs wait for delivery: I place an order. Im new to the area, yes, i should have google the distance but i was helping a costumer, so i order, waited 2 hrs, no eta no nothing, wish we could get an eta but i gad to call store, ask for an eta they said another 45 minutes witch meant my order was going to be delivered close to 3 hrs of the actual time i place my order. I called to cancel my order si
18. [R4] Jimmy John’s Sandwiches 1/5 · US Adds?: Wtf, why am I getting other business adds on an order app? Delete!
19. [R40] Jimmy John’s Sandwiches 1/5 · US Ads After Ordering: I used to like the app, but I noticed today that they’re showing “special offers” after placing an order. Just another clickbait ad. Disappointed with JJ’s for implementing this, absolutely disgusting.
20. [R53] Chick-fil-A 3/5 · US Interface is confusing: There’s a lot of hidden parts and some aren’t clear unless you scroll but it’s not clear right away that you’re supposed to. The app just seems too busy.
21. [R55] Chick-fil-A 5/5 · US Outstanding service and kindness: Even though this place was extremely busy , our food was served within minutes. The servers kept coming around asking customers if they wanted refills on drinks. Plus, the food was outstanding. Great experience…. I wish I didn’t live four hours away.
22. [R57] Chick-fil-A 5/5 · US Smiles: Matthew was an amazing greeter at the window. He had a nice smile and called me by my name. It is not taken for granted. The lady that took my order was so kind.
23. [R59] Chick-fil-A 5/5 · US 5 ⭐️: So easy to order and use.
24. [R65] Chipotle 1/5 · US Can’t redeem rewards: It’s hard to give an app a good rating when I can’t redeem my rewards. Free chips with a purchase of $5 or more, my order was $20 couldn’t redeem the chips same issue with a free drink. What a joke
25. [R66] Chipotle 5/5 · US My rate: Top #3 food places of all no doubt.
26. [R68] Chipotle 1/5 · US BS free chips and guac: You offer free chips and guac with $5 order I ordered $10 and you say requirements not met don't offer if you aren't going to honor it
27. [R70] Chipotle 3/5 · US Mostly good and appreciate re-order option: Like several things about app and the re-order feature is most helpful. It can be hard to make things GF and request corn tortillas on app and no matter if I spend $15 or $49 it never applies the free quest or “promotion” offers. That part is a scam
28. [R80] Panera Bread 5/5 · US Service: Quick service
29. [R83] Panera Bread 5/5 · US App: Easy for ordering
30. [R87] Panera Bread 3/5 · US Pricey: The foods awesome.. It’s just too expensive and I don’t know why.
31. [R88] Panera Bread 4/5 · US More rewards or discounts please: Wish there were more discounts or rewards
32. [R94] Subway® 5/5 · US TimT: Simply Awesome
33. [R95] Subway® 3/5 · US Not Impressed: I love subway and used to use the app every time i order, but ever since the update the app doesn’t let me use any deals for my order even when i have the required items. It’s frustrating and needs to be addressed.
34. [R96] Subway® 1/5 · US New Update Has Broken the App: Unable to use any of the Sub Club Online Coupons. I am forced to refresh the app a 2nd time because it can't take my order (unless it's freshly refreshed). I miss the previous version of the app.
35. [R98] Subway® 3/5 · US You need to fix your app so I can use it again: For the last two updates I have not been able to login because it only makes you sign up for an account. The last couple of updates logged me out and I am unable to login. Every time I put in my E-mail it ask me for my first and last name and phone number and then tells me that it is already in use with my E-mail and to sign in, except there is mo wa
36. [R108] Jersey Mike's 5/5 · US Consistency: I really have a good experience with apps when it comes a to ordering and traveling. I travel for lacrosse and no matter where I go I can use the app to find a place nearby and place the order without nearly any thought. I love that it’s so easy to use the find my location on the app. Then when I get there the food is constantly the same no surprises. Consistently consistent! I love i
37. [R109] Jersey Mike's 3/5 · US Really a tip?: The food is good but the prices are too high for what you get especially the drinks And in the app they're begging for tips that's just not cool at all a tip is for exceptional service not to compensate for low wages, seriously do you tip the cashier or mechanic that fixes your car or plumbers? They certainly aren't begging for tips...maybe they should...but sin this company got bo
38. [R110] Jersey Mike's 1/5 · US Coupons: There are never any coupons, so much for customer appreciation!
39. [R111] Jersey Mike's 5/5 · US Point system is great: App is very convenient generous points on purchases 👍
40. [R1] Jimmy John’s Sandwiches 1/5 · US App does not work: And advertises an $8.99 meal deal but then when I click it, it tries to charge me $14.87
41. [R18] Jimmy John’s Sandwiches 3/5 · US Meh: I love jimmy johns, great food. Though when I didn’t leave a tip they decided to put our food at the house next door, and it sat for 30 minutes.