HotelTonight alternatives
HotelTonight users often seek alternatives due to issues with pricing transparency, limited filtering options, and unreliable booking support. Alternatives like Hotels.com and Booking.com offer broader selections and more traditional booking experiences, while loyalty programs like Hilton Honors and IHG One Rewards cater to frequent travelers of specific brands.
Why users look for alternatives to HotelTonight
- Users report that HotelTonight's prices are often higher than other sites or direct hotel bookings, and the app frequently adds hidden fees and taxes at checkout, making the 'all-in' price unclear.R6R22R24R38
- The app lacks essential filtering options, such as price range, amenities like air conditioning, or the ability to specify bed types.R1R10R21
- Many users experience significant problems with bookings, including hotels not receiving payments, rooms being oversold, or reservations not being honored, leading to guests being stranded.R14R18R26R36
- Customer support is often criticized for being unhelpful, especially with refunds or modifications, with some users reporting no support at all or difficulty getting issues resolved.R12R42R44R50
- The app's functionality has declined since Airbnb acquired it, with fewer competitive daily deals and removal of features.R1R7R32R34
- Users find the map function unusable due to scrolling ads and desire better public transport information.R9R20R46
- There are concerns about inaccurate information regarding hotel amenities like pet fees or breakfast, and issues with expired credits.R3R30
The alternatives
Hilton Honors offers a loyalty program for Hilton brand hotels, allowing members to make decisions on room choices and potentially skip the front desk with a digital key R54R57. The app has seen significant improvements, including calendar support for reservations R52.
Better for: Hilton Honors is better for frequent travelers who prefer Hilton brand hotels and want to earn loyalty points, choose specific room preferences, and use digital check-in features R57. It suits those who value direct booking benefits and a consistent brand experience R55.
Head-to-head: HotelTonight vs Hilton HonorsHotels.com is a booking platform that provides a wide selection of hotels and is generally easy to use for finding accommodations R69R75. Users appreciate its ability to find clean, comfortable rooms in good locations R66R71.
Better for: Hotels.com is better for users looking for a broad selection of hotels and who prioritize easy check-in processes R69R75. It suits those who value finding clean and comfortable stays in desirable locations R66R71.
Head-to-head: HotelTonight vs Hotels.comBooking.com is a widely used app for finding and booking hotels, known for being easy to use and displaying various booking options R84R86. Many users find great deals and appreciate the peace of mind it offers for family travel R84R88.
Better for: Booking.com is better for travelers who want an easy-to-use platform to find a variety of hotel deals and prioritize reliability for family trips R84R86R88. It suits those who value good customer service when it's available R82.
Head-to-head: HotelTonight vs Booking.comIHG One Rewards is a loyalty program for IHG hotels, allowing members to book rooms easily, often with points R97. The staff at IHG hotels are frequently praised for their excellent service R99.
Better for: IHG One Rewards is better for travelers who frequently stay at IHG brand hotels and want to earn and redeem points for bookings R97R103. It suits those who appreciate good hotel staff and a straightforward booking process within the app R97R99.
Head-to-head: HotelTonight vs IHG One RewardsTravelocity Hotels & Flights has too few reviews to judge its specific offerings or user experience.
Better for: Travelocity Hotels & Flights has too few reviews to judge who it suits better.
Head-to-head: HotelTonight vs Travelocity Hotels & FlightsYou should stick with HotelTonight if you are a loyal user who benefits from its perks and reward program, especially the Airbnb credits R21. It's also suitable if you consistently find competitive last-minute deals and appreciate its user interface for discovering unique properties R5.
Evidence note: Travelocity Hotels & Flights had too few reviews to provide a detailed pitch or 'better for' section.
Frequently asked
Does HotelTonight offer good customer service?
Are HotelTonight's prices competitive?
Can I trust HotelTonight for reliable bookings?
What reviewers actually said
Built only from these 106 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R6] HotelTonight App really needs to display “all in” price: Yet another app that displays a price and then … when it’s time to book hikes it up another 30% percent wjth fees and taxes. Please display, while browsing before booking, the price I’m potentially paying.
- [R22] HotelTonight Overcharges customers: The app is so easy to use. But they underpay hotels and overcharge customers. I paid at least $20 more per night than I would have paid booking directly with the hotel.
- [R24] HotelTonight I used to love this app: I used to love this app. Not so much anymore, now that I’ve noticed they will price gouge you right before checkout… that’s right, they’ll get you interested in a room for say $100 a night for 3 nights then you go to the final page and it is twice the price. I’ll just cut this app out and go directly to the hotel. Even though I’m a level 12 on here it’s about to stop compl
- [R38] HotelTonight Not all included price: Prices was “all fees included”. At hotel was assessed a $30 “Urban Experience Fee “ (ie “resort fee”). No choice in the fee. How claim “all fees included”????
- [R1] HotelTonight Has gotten SO much worse: This app was considerably better 6-7 years ago. With each new version of it, they remove more functionality. Like being able to choose a price range in your hotels. They got rid of that. With every iteration, they cave more to what hotels want, rather than to what customers want. Some new app will come along soon and put this one to bed. Just wait for it. 👎
- [R10] HotelTonight Awful filter options: This app lacks features to filter out what you need. Was trying to get a room in Paris during the summer and wanted to check out rooms that included AC. Wasn’t even an option. Can’t even filter low-to-high pricing. What an awful app.
- [R21] HotelTonight Has Pros & CONS. More PROS though: PROS The best rates, great customer service, organised, give you points & perks. CONS You can’t choose 2 beds or 1 bed and the hotel may not give you 2 bed option at check in. They don’t have an option to add your stay date to your Apple or Google calendar Give them a try
- [R14] HotelTonight Sucks: HotelTonight charged my card at 7:54pm after I booked a hotel at the Hilton Garden Inn. I arrive to my reservation unable to be let into my room because HotelTonight did not send Hilton the money I was charged. It took hours to resolve, hours to be let into my room after paying 6 hours in advance with confirmation email, confirmation of payment, and a virtual card that was prepaid at the ti
- [R18] HotelTonight Stranded no room: HotelTonight took my money but when I showed up to the hotel, they told me they were already oversold and had no rooms. The app has fraudulent listings and it will completely derail your trip to pay for a room that doesn’t exist.
- [R26] HotelTonight DO NOT EVER USE: Booked a hotel for two nights in nyc, arrived and the hotel said they’re full. Called hotel tonight and they said nothing they could do. I looked on their site and saw 30 available rooms that night. Every 5 minutes they’d call one and try to book (for 1-5k per night compared to my 300). Every single one booked even though on their site saying it was available. What a scam of a b
- [R36] HotelTonight ZERO STARS!! Book directly not through this 3rd party scam: Recently had a bad issue with a very unsafe hotel we booked. Upon arriving at the hotel and seeing the extremely shady staff and horrible guests who looked like drug dealers we contacted Hotel Tonight saying that we had not even checked in and that we wanted to reverse the charges on our American Express Centurion card. Hotel Tonight said
- [R12] HotelTonight Stay far away: Do not use this app to book a hotel. They have no support and hotels will not help you because you booked through a third party. It’s unbelievable. If your flight gets delayed and your friend is getting there earlier and you didn’t think to add their name well that’s too bad there’s no way to do it
- [R42] HotelTonight Refunds Impossible: If you don’t like working with a company that absolutely refuses to do refunds, no matter the , do not use hotels tonight. Otherwise, be ready for a wild ride, where you get told that you may get a refund, but ultimately do not. There is no such thing as a refund with this company.
- [R44] HotelTonight Poor Solutions for Loyal Customers: Accidentally double booked. The hotel told me it was no problem and said to contact the 3rd party and they’ll let them know I didn’t use the room. 3rd party told me their “internal contacts” said they would not refund me the $400 hotel, but would give me $75 credit. I never got that credit from the “internal contacts.” DO NOT USE 3RD PARTY APPS BOOK DIRECTLY TH
- [R50] HotelTonight Terrible: Most of the reviews here are fake, they actively try to not refund you anything no matter the safety hazards of their partner properties. They even locked my account once I started the process for a refund.
- [R7] HotelTonight Worse since Airbnb took over: The app used to be great and it used to have daily deals that were extremely competitive. Now every single offer is the same or more than what I get on other sites and even calling the hotel directly. Airbnb, you ruined this
- [R32] HotelTonight Used to be good: Used to be good at finding deals. Now literally any other app can beat these guys prices all day. Time to DELETE!!!
- [R34] HotelTonight Disappointed: When this first came out it actually worked for deals. Now it’s the same results as any other retail booking app
- [R9] HotelTonight Room for Improvement: Please include the public transport S- and U-Bahn Stations (as a minimum) in your map Further it would be helpful if you include name the closest S- and U Bahn Stations in the description of the hotel and not just „near tube station“ Apart from the above it‘s s great app
- [R20] HotelTonight Map function unusable: The app now has ads for hotels scrolling on the bottom, rendering looking for hotels using the map unusable.
- [R46] HotelTonight Hmmmm: Gave me good maps not good hotels or rates.
- [R3] HotelTonight Credits & Discounts: Prices are a hit or miss and what sucks about this app is that the credits you receive for air b n b will expire if you don’t use them within a period of time.
- [R30] HotelTonight Inaccurate information: You cannot trust the information in this app they say that things are free that aren't for example if it says no pet fee there's going to be a petty if it says there's a continental breakfast that's not necessarily true especially if they say it's free. the hotel isn't able to give refunds or any kind of discount based on service at the hotel. I just use this app to book a
- [R52] Hilton Honors App improved, Please Add Wallet Support of Digital Key: This is my updated review. Current version of Hilton Honors app (new edition) is a significant improvement. Calendar support for reservations is now enabled and works flawlessly (just as in the old edition). Thank you. Link to download Wallet cards for the reservations is still missing. Please add Wallet Support for the reservations. As a ver
- [R54] Hilton Honors Rage Review: I used to think highly of this app, until after a VERY long day and getting to the airport late, I could not open my door with it, despite having checked in and my digital key “working.” I had to go back down to the desk to get a physical key the experience sucked. Therefore your review sucks. Congrats, Hilton.
- [R55] Hilton Honors Excellent stay at Hilton: I had a wonderful stay at the Hilton. The hotel was very clean, and the staff was friendly, helpful, and respectful throughout my visit. The breakfast had a great variety of options, and everything was fresh and delicious. I truly enjoyed my stay and would definitely recommend this hotel to others.
- [R57] Hilton Honors You decide: Hilton gives the customer a chance to make decisions on room choices, which is great for people who want to be away from elevators and ice machines
- [R66] Hotels.com Location: Hotel nice a very friendly check in, great great location. Music in the park is less than 10 minutes and very nice area.
- [R69] Hotels.com Hotel.com: I always use this app and it never disappoints
- [R71] Hotels.com Clean comfortable awesome pool: We only stayed one night but I enjoyed it. Room was clean, pool looked awesome, nice little store on first floor for basic food and items.
- [R75] Hotels.com Great hotel: Check in was super easy
- [R82] Booking.com Excelente app: Me encanta mucho usar booking para mis reservas y el servicio al cliente tambien es muy bueno. Recomendado
- [R84] Booking.com Easy bookings: Always easy to use and always find great deals on hotel stays
- [R86] Booking.com Useful app to save time and display the best booking options: Good app. It finds the best place for you
- [R88] Booking.com Great Opportunities: I don’t have to overthink anything about my stays. When I travel with my family. I need reassurance that they will never be left out in the cold or sleeping in a sketchy motel. Booking Dot Yeah!! It’s what sums up my piece of mind when it comes to reliability and comfort.
- [R97] IHG One Rewards Book with points: Nothing difficult to book on my Phone Apps. Great. Easy
- [R99] IHG One Rewards The ladies that work there are awesome: Elizabeth & the lady that works the front desk with her, are the absolute BEST! Thank-you!
- [R101] IHG One Rewards Really good: Really good stuff
- [R103] IHG One Rewards Best hotels: Love IHG hotels
- [R2] HotelTonight Guest service: ALPHA WAS INCREDIBLE WITH ASSISTING ME WITH MY RESERVATION SHE TRIED HER ABSOLUTE BEST TO CREDIT ME COMPLETELY BUT DUE TO THE HOTEL POLICY I HAD TO PAY A ONE NIGHT STAY HOWEVER SHE WENT ABOVE AND BEYOND TO GET ME REBOOKED IMMEDIATELY. Thank you!! Alpha is the best! 😊
- [R15] HotelTonight Amazing Customer Service: Had an accidental double charge on a booking. The agents at the call center were very helpful and attentive. They got me my refund for the accidental charge within 8!hours of the incident. Very impressed with their willingness to go above and beyond to remedy this error.
- [R5] HotelTonight Exceptional: I now only use HotelTonight. The prices cannot be beat.
Synthesized from 106 recent App Store reviews · updated July 2026 · View on the App Store