IHG One Rewards alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] IHG One Rewards 1/5 · US App issues: App won’t let me include my spouse on the reservation so I have to call the hotel to put her on it, inconvenient! Fix app where reservation is editable, thank you
2. [R4] IHG One Rewards 1/5 · US Dead Link to Sign In: Can’t even sign in. I enter my email and password. Click “Sign In” and the app is dead and does nothing. Website had issues too when trying to book a room. Several dead links on website. IHG needs to get it together.
3. [R13] IHG One Rewards 1/5 · US Was good: After the recent update, it is not working. I tried deleting & reinstalling. Still it hangs. Once in a while it works, that too after long lag
4. [R22] IHG One Rewards 1/5 · US Useless App: I can log into the IHG Web site but not into the iOS or iPadOS apps, even after deleting those apps and reinstalling them. IHG support is utterly clueless.
5. [R10] IHG One Rewards 1/5 · US Trapped by the fine print.: The user interface is completely contradictory. The app gives you instructions on how to claim points for third-party bookings, but customer service will completely ignore their own platform's wording just to deny your points. They don't care about loyalty or logic; they just throw policy numbers at you. Save yourself the headache, read up to the absolute last letter of
6. [R12] IHG One Rewards 3/5 · US Unable to use points + cash: For years, I have tried to book online or over the phone using points+cash options and I have never been able to do it. I am always told that there was something wrong. I am able to use points and cash with other hotel chains but not IHG. It is extremely frustrating and no one at IHG has been able to figure out why. I recently received a new credit card and it is s
7. [R21] IHG One Rewards 3/5 · GB Okay but difficult to redeem rewards: Great for booking and checking stays. However I can never redeem any of the food & beverage rewards since the app errors out and says you have to go to reception for them to redeem, so is difficult and time consuming at busy times.
8. [R24] IHG One Rewards 3/5 · GB Points Redemption: There are not enough nights which can be paid for with points…
9. [R7] IHG One Rewards 1/5 · US Outdated: I hate that you can’t check in on your phone and if you check in late they bill you as a no show and don’t issue your points.
10. [R15] IHG One Rewards 3/5 · US Retired: I would like to specify a side of the hotel to see the mountain view and i cant seem to put in this request
11. [R19] IHG One Rewards 2/5 · US Distance filter needs to return: Hey guys, the update does not “make searching and finding hotels a breeze,” as it removed a key filter. We can no longer set a mileage range to see properties. If looking to stay in city center, I need the ability to say I don’t want to see properties 30 miles away. There are already 25 options in the city. Please return this needed filter item.
12. [R6] IHG One Rewards 3/5 · US Location is off: AirPort hotels show them 13 miles away 🙊
13. [R16] IHG One Rewards 1/5 · US Bad: Getting real tired of making a reservation with the app, hitting the address to use gps, and it sends me to the wrong hotel. Just bad.
14. [R18] IHG One Rewards 3/5 · US barely any points…: I used to stay IHG hotels all the time until I went and checked my points and realized I didn’t have squat! Choice hotels basically gives you triple the amount of points that IHG does! As much as I would rather bite the bullet and stay in the nicer place, the amount of money I save from my per diem by staying with choice. Hotels is so much more beneficial and worth it…
15. [R25] IHG One Rewards 2/5 · US Annoying ads and banners: I wish the app wouldn’t constantly and invasively advertise their own credit card, especially since I already have the card and added it to my account but I’m still bombarded with ads anyway. So annoying. At least recognize I have the card then give me a break.
16. [R35] IHG One Rewards 1/5 · US Fraud charges: This app does not disclose charges at the final payment. If you continue with the purchase IHG will not admit fault and will not refund you your money. They are doing the same as airline companies are doing with credit card companies. In
17. [R37] IHG One Rewards 1/5 · US Poor customer service: I stay at this hotel and had to leave three prior to my reservation. During check out I asked the desk clerk if that leaving early would be a problem, he said no, not a problem. After arriving in Chicago I saw that they changed me the full amount. After speaking with the manager I was extremely disappointed with IHG services. The staff acted racist towards me when dealing w
18. [R49] IHG One Rewards 1/5 · GB Staff who do not quote for what was requested: Asked for the the lowest senior members rate but was repeatedly given quotes for other rooms on different rates. Eg refundable at £30 and more per night extra. Repeatedly told that rooms were very limited by one male member of staff. They showed plenty available on line. It says their rates include taxes so why do they add 20% when you come to check
19. [R55] Southwest Airlines 5/5 · US Love SW!!: My hubby and I fly SW all the time! To be fair, we’re A-list preferred so our perks are fantastic!! The app makes it super easy to manage and keep track of all our travel, alerts, and any changes
20. [R58] Southwest Airlines 5/5 · US LOVE SWA: The app is easy and user friendly. Staff are always great, helpful and friendly!
21. [R61] Southwest Airlines 5/5 · US Not A Flyer: I traveled back to the OC after moving home to Louiville for the first time in 4 years and as I am such a nervous passenger the staff from KY to ARZ was great very patient and accommodating, however the shorter flight from ARZ to CA the OC the staff had more of a Cali vibe and was not so friendly with the passengers as I was observing. I would like to give an extra thank you to the re
22. [R64] Southwest Airlines 5/5 · US SW: Great service
23. [R66] Expedia 5/5 · US Quick, Easy & Friendly Check-In: Arrived at the hotel and was quickly greeted by staff at the check in counter. She was great! Absolutely love receiving a drink token when arriving-hope more hotels follow this trend!
24. [R69] Expedia 5/5 · US Best Deals: I love the ease of navigating the App.. always happy with the prices I pay.
25. [R80] Hilton Honors 4/5 · US App improved, Please Add Wallet Support of Digital Key: This is my updated review. Current version of Hilton Honors app (new edition) is a significant improvement. Calendar support for reservations is now enabled and works flawlessly (just as in the old edition). Thank you. Link to download Wallet cards for the reservations is still missing. Please add Wallet Support for the reservations. As a ver
26. [R83] Hilton Honors 5/5 · US Excellent stay at Hilton: I had a wonderful stay at the Hilton. The hotel was very clean, and the staff was friendly, helpful, and respectful throughout my visit. The breakfast had a great variety of options, and everything was fresh and delicious. I truly enjoyed my stay and would definitely recommend this hotel to others.
27. [R85] Hilton Honors 5/5 · US You decide: Hilton gives the customer a chance to make decisions on room choices, which is great for people who want to be away from elevators and ice machines
28. [R91] Hilton Honors 5/5 · US Hampton Inn Cincinnati/Airport South - Sheila: After a grueling 16-hour workday and struggling to find available lodging near the airport, I cannot say enough good things about the outstanding service I received at the Hampton Inn Cincinnati/Airport South. From the moment I called, Sheila went above and beyond to accommodate our last-minute lodging request. Despite the late hour, she made the enti
29. [R94] Marriott Bonvoy 5/5 · US Marriot is just amazing: I have been a Marriott Bonvoy member for about 10 years now, and the experience truly just gets better and better. Because of my schedule, I spend over 100 days a year at Marriott properties all over the world, and I can say without hesitation that it consistently feels like my home away from home. Whether it's the seamless check-in, the excellent elite benefits, or the ex
30. [R100] Marriott Bonvoy 5/5 · US Great app and hotels: Is always great to navigate through the app easy and well explained
31. [R104] Marriott Bonvoy 5/5 · US Great app: Easy to use and navigate.
32. [R106] Marriott Bonvoy 5/5 · US Great App: Everything I need in App.
33. [R108] Hotels.com 5/5 · US Location: Hotel nice a very friendly check in, great great location. Music in the park is less than 10 minutes and very nice area.
34. [R111] Hotels.com 5/5 · US Hotel.com: I always use this app and it never disappoints
35. [R113] Hotels.com 4/5 · US Clean comfortable awesome pool: We only stayed one night but I enjoyed it. Room was clean, pool looked awesome, nice little store on first floor for basic food and items.
36. [R117] Hotels.com 5/5 · US Great hotel: Check in was super easy
37. [R28] IHG One Rewards 1/5 · US It might be good?: But who knows because it won’t let me sign in…even though I’m already a member. What a garbage app!
38. [R41] IHG One Rewards 1/5 · US App not allowing me to use points and money: I’ve been a loyal IHG member for years. I have been pretty pleased with it for years until lately. I have been trying to book rooms for a while now but this app will not allow me to book with points and money. When I try to get an answer to why it’s not working I’m told our management is working on it. I’m also told just use your points with no explanat