Travelers Mobile alternatives
Travelers Mobile users often seek alternatives due to persistent app glitches, login failures, and significant billing issues, including incorrect charges and problems with autopay. While some users praise Travelers' customer service and ease of online account changes, many experience frustration with unresponsive support and outdated information.
Why users look for alternatives to Travelers Mobile
- The app frequently experiences technical issues, such as failing to load, freezing, or preventing users from signing in.R1R10R16R18
- Users report significant problems with billing, including autopay failures, incorrect charges, delayed payment processing, and difficulty understanding balances.R4R6R9R12
- Customer service is often difficult to reach, with long wait times and unreturned calls, especially during billing issues.R13R28R31R42
- Some users experienced policy cancellations or significant premium increases without clear communication.R46R47R50
- The app lacks modern features like Apple Wallet compatibility for ID cards and advanced payment date selection.R24R27
The alternatives
Allyz® is a travel insurance app that aims to provide user-friendly design and helpful customer service for purchasing and managing travel policies R52. Users have found it easy and affordable for travel insurance R51.
Better for: Allyz® is better for travelers seeking an easy-to-use app for managing travel insurance policies and who appreciate helpful customer service for policy explanations and selections R52. It suits those who need to manage claims or fill out trip details within an app .
Head-to-head: Travelers Mobile vs Allyz®Smart Traveler is designed to provide travel advisories and information, helping users travel with peace of mind by enrolling their trips R67. It aims to be a resource for smarter travel .
Better for: Smart Traveler is better for individuals who want to enroll their travel plans for peace of mind and access travel advisories . It is suited for those who historically found it a great resource for travel information R67.
Head-to-head: Travelers Mobile vs Smart TravelerTravelers IntelliDrive® is an app designed to monitor driving habits to potentially help users drive safer and earn acknowledged progress for their efforts . It aims to stimulate progress with little goals and build on safe driving skills .
Better for: Travelers IntelliDrive® is better for drivers who want to be more aware of their driving habits and are motivated by progress reports and goals to improve their safety . It suits those who are comfortable with telematics apps and want to potentially save on insurance .
Head-to-head: Travelers Mobile vs Travelers IntelliDrive®Roamless offers eSIM services for international travel, providing data connectivity across multiple countries with the goal of being reliable and stress-free R94. Users have found it to work well in various locations and appreciate the convenience of a single eSIM R94.
Better for: Roamless is better for frequent international travelers who need reliable data connectivity across many countries without the hassle of physical SIM cards R94. It suits users looking for a convenient and stress-free data solution while abroad R94.
Head-to-head: Travelers Mobile vs RoamlessExoticca is a travel booking service that organizes tours and trips, with some users praising their professional guides and enjoyable travel experiences R108. They aim to provide detailed information and well-organized trips R109.
Better for: Exoticca is better for travelers who prefer organized tours with professional and knowledgeable guides R108. It suits those looking for comprehensive travel packages, especially if they are independent and self-instructed travelers .
Head-to-head: Travelers Mobile vs ExoticcaYou should stick with Travelers Mobile if you have had positive experiences with their customer service representatives when calling for assistance, finding the website or mobile payment process easy . It is also suitable if you appreciate having car and renters insurance in one place and find the yearly payment process quick and easy .
Evidence note: No alternative had too few reviews to judge.
Frequently asked
Why do users have trouble with Travelers Mobile's billing?
What are the main app issues with Travelers Mobile?
Does Travelers IntelliDrive® accurately track driving?
Is customer service good for Exoticca?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Travelers Mobile App issues: App won’t let me sign in. just loads, tells me they upgraded their system and then brings back up the log in screen. joke of a company. I will be switching
- [R10] Travelers Mobile Horrible: Can’t get into the app
- [R16] Travelers Mobile Dissatisfied: Recently purchased home owners insurance through Travelers and have not been able to access my account with their App.
- [R18] Travelers Mobile It’s an OK app: This app is easy to navigate but lately when I try to look at things the app shakes and freezes. I have to keep logging out and logging back in several times for it to work properly.
- [R4] Travelers Mobile Autopay stinks: Autopay is cumbersome and works poorly. Should pick the appropriate date to pay balance automatically.
- [R6] Travelers Mobile Trying to pay my bill: This is the third time I’ve paid this bill each time I keep getting a letter. Your payment did not go through. The account is valid. There’s money there for the payment. Don’t understand what in the world. The problem is.
- [R9] Travelers Mobile Good insurance, Why charge autopay: I have them and hear it’s good insurance, but you already have my information for my home, Why charge me an additional 4$ a month just for autopay on my car insurance? You charge me 4 dollars because I chose the most consistent way for you to get your/my money? It’s just 4 dollars but it also pisses me off since it is a totally unnecessary charge that you know
- [R12] Travelers Mobile App: Original rating: Glitchy to a point where I was concerned that my auto pay may have been deleted. The app needs to be fixed. May be better off getting a new insurance company. Customer service rep I spoke to was amazing, hopefully everything fixed
- [R13] Travelers Mobile Really care about customers: VERY FRUSTRATING! You have issues and make it 100% difficult for customers to contact you to resolve issues.
- [R28] Travelers Mobile I don’t know: It’s been a few days and I’ve been trying to reach customer service for a few hours. The app and website never seem to work.
- [R31] Travelers Mobile Poor Customer Service: I have been trying to get ahold of anyone. Even my agent and no one has returned my calls. The billing issue that happened recently has screwed over my finances and has left my account in the negative. I am very frustrated. I have never missed a payment and suddenly I’m being charged two months at once!
- [R42] Travelers Mobile Poor customer service: Payment processing online was unavailable for several days. Calling customer service had extremely long wait times. Message on website said travelers upgraded billing policy but no accounts would be affected during upgrade by company however my account went into a PAST DUE STATUS because I was unable to process my payment online or via phone.
- [R46] Travelers Mobile Happy to Leave: My premium more than doubled with no accidents and a clean driving record. You’ve lost a customer.
- [R47] Travelers Mobile Worst company for hard times or if you’re are a down and outer: If you’re late they will cancel your policy and try and make you pay the entire year. I understand a late fee but they cancel you instead making it very stressful. Don’t give these guys business .
- [R50] Travelers Mobile Horrible: This company is completely corrupt ! They dropped my home insurance without me knowing. I paid 650.00 for 8 years and they tried to increase my annual premiums to 5,000 dollars. It took me 3 months and about 40 phone calls to finally get to a supervisor who could see what happened. Policy reinstated but still at 1850.00 a year.
- [R24] Travelers Mobile Apple Wallet compatibility: Hey Travelers! The mobile app should be upgraded to support adding ID cards directly to Apple wallets.
- [R27] Travelers Mobile You can’t set dates to pay only on the date your logged on: Need some advanced technology
- [R51] Allyz® Travel Insurance: Easy, fast and very affordable
- [R52] Allyz® Winnie: User Friendly Design
- [R53] Allyz® Poor response to entries: You should not have to repeat entries 5 times to fill in data.
- [R54] Allyz® No: Spent too much time trying to get this app to recognize what the Mac browser recognizes as the correct account with same login info. It just wasted lots of time.
- [R65] Smart Traveler VERY BAD: Bad
- [R66] Smart Traveler Wooohooo: Nice work talk
- [R67] Smart Traveler Proceed with caution: This app was always a great resource when traveling. Unfortunately it no longer appears to be updated in a timely manner. I was looking to see what travel advisories were in place for a planned trip to Mexico in light of Feb 2026 unrest on the Pacific coast. The information was not current as the last update was August 2025.
- [R68] Smart Traveler The app is not mobile device friendly: The app is not really mobile device friendly. When trying to sign in the app hangs up. You have to go to the website on a computer to enter your travel info correctly. They need to make this more user friendly
- [R79] Travelers IntelliDrive® Worst app: I was on a river 1,000 miles from my home address and they counted each trip I took on a literal boat then said I couldn’t edit those “drives” because it was beyond the tiny little 10 day window they give you to make edits. Sorry I’m not 100% focused on this stupid app while I’m away from my car and on vacation….
- [R80] Travelers IntelliDrive® Drive: App doesn’t record every drive for some reason.
- [R81] Travelers IntelliDrive® Not accurate: you drive a car to work at 8:30am and the app considers it is a negative thing. Ridiculous
- [R82] Travelers IntelliDrive® Won’t even work: Background app refresh button won’t toggle on/off. Can’t get past that screen to even set up the app. Deleted and reinstalled multiple times.
- [R93] Roamless Confusing: Difficult to set up. They are very happy to keep charging you though.
- [R94] Roamless Amazing over 8 countries and still going: This app is amazing. One eSIM, zero hassle, it just works. We’ve been traveling for six months across eight countries with absolutely no issues. Roamless has been the most reliable and stress‑free data solution we’ve ever used.
- [R95] Roamless 5 days: I bought a eSIM for Dublin for 5 days I’m on day two and already receiving a balance of $1 how is possible?
- [R96] Roamless Deceiving: Not as sold
- [R107] Exoticca NEVER AVAILABLE! AVOID AT ALL COSTS!!!: This is a shadow company with little to NO customer service. If you call the don’t expect to get off hold…EVER! If you email them, don’t delectable a response for two to three weeks. Seriously…DO NOT BOOK with them!!!!!
- [R108] Exoticca Very professional: Antonio and Katerina were fantastic
- [R109] Exoticca Meh: At the point where I booked everything was great. The customer service was excellent, the information provided was detailed and that’s where it ends. After that initial conversation I was never EVER able to connect with a live customer representative again! I was put on hold everytime I called and never reached a live person. My initial flight itinerary was changed without my permission and
- [R110] Exoticca Worst trip ever: I have traveled with exotic, many many times. By far this was the worst. I usually book everything myself but this time I decided to book it with an agent. I asked if this is an independent tour and I was told this is escorted partially. We didn’t have any meet or greet with any tour agent. It was very confusing. We didn’t know where to go who to meet where to meet. Even though
- [R19] Travelers Mobile Sent ach payments in full end of may 2026 and you still have not reflected on my account-: Sent bank ach debits with transaction number to my agent and still have not reflected on my account. I understand you went through a billing update but this is no excuse for losing my payments. Even after sending my bank debit info you still have not reflected my payments. So wrong to conduct business like t
- [R84] Travelers IntelliDrive® Good Idea: The app stems from a good idea to help people drive safer. It works really well on ICE vehicles. But this app does not agree with autonomous EVs or regenerative braking. The app misinterprets regenerative braking for hard braking. Or when the EV is safely self-driving and you touch your phone for anything, change a playlist or open a podcast, it penalizes you. It is a self-driving vehi
- [R86] Travelers IntelliDrive® Overall Ok…: Well I switched car insurance to Travelers…so far it’s ok. I installed this app. I find it ridiculous that you get dinged for traveling at a certain time of the day. Unfortunately that’s how my work schedule is. I work 6AM to 6PM…my commute is long. Maybe think about changing that…pretty it’s ridiculous. I’m going to restrict my info and access to this app…
- [R113] Exoticca Can’t Find Bill and Payment Summary, Difficult to get customer service: This will be the last trip I take with this company. Terrible app, process, and customer service
- [R119] Exoticca 24/7 Emergency Line is a joke: We do not recommend Exoticca. Our experience was frustrating, stressful, and ultimately very costly. Flight Cancellation, No Support When We Needed It Most: Our flight was canceled with no communication from Exoticca. We only found out when we arrived to check-in. While standing at the airport desk, trying to avoid missing critical connections, the “24/7 emergency” s
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store