Square Point of Sale (POS) alternatives
Square Point of Sale (POS) users often seek alternatives due to issues with funds being held, app glitches, and customer support problems. Alternatives like Shopify POS and GoDaddy Commerce offer different strengths for businesses prioritizing specific features or integrations.
Why users look for alternatives to Square Point of Sale (POS)
- Users report that Square frequently holds funds from transactions for 2-3 business days or longer, sometimes without clear explanation, which can impact cash flow.R4R6R13R38
- Many users experience app glitches, bugs, and freezing, especially after updates, affecting features like reporting, invoice creation, and balance access.R2R3R9R12
- Difficulty contacting customer support and issues with identity verification or account deactivation are common complaints, sometimes leading to users being locked out of their accounts.R1R7R10R16
- Some users find the processing fees to be high, with charges like 2.6% + 10% on tap payments mentioned.R6R30R49
- The app is criticized for poor refund policies, where Square may refund customers even when merchants have evidence against the claim.R31R44
The alternatives
Clover Go is generally seen as a simple and effective POS system for businesses R52R55. Users describe it as easy to use and appreciate its overall performance .
Better for: Clover Go is better for businesses looking for a straightforward POS system that is simple to use . However, it may not be ideal for businesses that rely heavily on detailed reporting for discounts or removed items, as these features have been reported as not working after recent updates R53R63. It also has issues with manual card entry for CVV, which can be frustrating R54.
Head-to-head: Square Point of Sale (POS) vs Clover GoGoDaddy Commerce is praised for its reasonable fees and reliable functionality for credit card processing, including tap pay and invoice sending . It also supports ACH payments through invoices . Many users find it helpful for managing their business and preventing money loss .
Better for: GoDaddy Commerce is better for businesses that prioritize reasonable processing fees and reliable credit card transactions, including tap pay and ACH invoice payments . However, recent updates have made appointment and product management more cumbersome, requiring extra steps or taking users out of the app R66R67R70. It is not suitable for businesses needing quick payouts, as users report delays of seven business days or more, and accounts can be locked if multiple transactions are made with the same customer R65R77.
Head-to-head: Square Point of Sale (POS) vs GoDaddy CommerceSquare is highly valued by many small businesses for its ease of use, inventory tracking, and various payment options like Apple Pay and card payments R80. It's seen as a business saver and a reliable system for processing payments .
Better for: Square is better for small businesses that need an easy-to-use system for inventory management and diverse payment acceptance, including Apple Pay R80. It's also suitable for those who appreciate quick payment postings to their accounts . However, users report frequent glitches, app crashes, and issues with updates that can disrupt functionality like printing, purchase orders, or switching modes R79R81. Customer support is also a common pain point R82.
Head-to-head: Square Point of Sale (POS) vs SquareShopify POS is generally considered a great app, easy and fast to use for small businesses integrated with Shopify R94.
Better for: Shopify POS is better for small businesses already using Shopify that need a quick and easy POS solution R94. However, recent updates have caused significant issues, including hidden checkout options, freezing screens, app crashes, and problems with exchanges R100R102R103. Users also report difficulties with barcode scanners, card reader connections, and sending receipts via email or text R94. It's not ideal for businesses that require reliable hardware connectivity or a stable app interface, especially after updates R101R103.
Head-to-head: Square Point of Sale (POS) vs Shopify Point of Sale (POS)QuickBooks GoPayment POS is described as a great app that works well for processing payments R108.
Better for: QuickBooks GoPayment POS is better for businesses that are already integrated with QuickBooks and need a basic payment processing app R108. However, it is not suitable for businesses that rely on 'Tap to Pay' functionality, as many users report it frequently doesn't work despite troubleshooting R110. It also lacks split tender capabilities, which can be an issue for customers paying with a combination of cash and card R109R114. Users also report issues with money transfers not reaching bank accounts, deposits being held without clear explanation, and poor customer service R107R110.
Head-to-head: Square Point of Sale (POS) vs QuickBooks GoPayment POSYou should stick with Square Point of Sale (POS) if you are a small business owner who finds the app easy to use for customizing products and managing sales, and you appreciate the immediate deduction of fees . Many long-term users have had positive experiences with reliable processing and consider it a hassle-free option compared to other processors .
Evidence note: All alternatives had sufficient evidence from user reviews.
Frequently asked
Why do users consider alternatives to Square Point of Sale (POS)?
Is Clover Go a good alternative for detailed reports?
Does GoDaddy Commerce offer quick payouts?
Are there common issues with Shopify Point of Sale (POS) updates?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] Square Point of Sale (POS) Dont waste time: Everything about the app and the payment process is fine i use it alot for my business but the big, main and only concern with this app and why i would not recommend it is because they play with your money! Every transaction I’ve had since opening the account gets flagged by there system and then i cant access the money earned from my sale until 2-3 business days later which is di
- [R6] Square Point of Sale (POS) Payment: This stupid app never transfer the money when it’s exposed to and then it won’t verify oh you got the bank account number in there. Why do you need to verify then you take 2.6% +10% on tap so if order is $250 they taking $7.33 for using a service. This is highway robbery. You just like Uber. You just like Lyft you like DoorDash.
- [R13] Square Point of Sale (POS) Handyman/Contractor: I have been using this app for a few months now. Every time I do a point of sell, they “randomly” flag my account for review. If it’s on a Saturday, it won’t clear until Monday. I recently processed a payment for $2500 during business hours and it cleared. I finished the job at 8pm and the same client sent me $400 and it was flagged for review which I’m told takes 24 to 48 hou
- [R38] Square Point of Sale (POS) Money holding company: I downloaded this app & starting using for my business when I started taking money from my clients almost $10,000 after months I got email they can’t approve my account for some reason and I asked them how I’m gonna get my clients money into my bank account they told me to verify the all bank details which I did it then I received email after 3 months your money will automat
- [R2] Square Point of Sale (POS) Checkout: I love using square but… I don’t like the new updated checkout where it pops up the prices. Like… if I press the button (tap, insert or swipe) the top shows the cash price and the little itty bitty number below shows the card price, like that needs to be swapped. It needs to be clear not just for the workers but also the customers. Mistakes are made when people squint their eyes like it’
- [R3] Square Point of Sale (POS) Invoice creation/ switching apps deleted everything: Just know that if you’re creating an invoice in square on iPhone and you switch apps to copy something on a brand new pro max phone, it will delete everything you wrote for the name of the invoice and details of the invoice. You must save if you switch out. It’s a thing I’m sure that could be fixed easily.
- [R9] Square Point of Sale (POS) Last Update Made “Notes” Field Difficult: I was satisfied with the Square app up until now but the last update changed that. I can no longer view the top line of the Notes field while I’m editing it. Please fix!
- [R12] Square Point of Sale (POS) Whyyyy: The new update is buggy and makes it so much harder to use for reports. I can’t select date ranges now and it won’t show me daily report sales.
- [R1] Square Point of Sale (POS) Not happy with this app: I have an account that I’m completely blocked out of. I changed my cell number and now it wants to send me a text to confirm my account. They give no other options such as email. They have no way of contacting the support team. It’s very frustrating. Please fix this issue. Please respond to this with a way for me to contact you.
- [R7] Square Point of Sale (POS) My square card wasn’t delivered: Square doesn’t provide the proof of delivery. So they will not deliver your card and there’s nothing you can do.
- [R10] Square Point of Sale (POS) Doesn’t verify my identity: This app doesn’t want to verify my identity after entering my correct and legal credentials and proceeds to not let me access tap payments. and don’t even want to bother with customer support.
- [R16] Square Point of Sale (POS) They deactivated my account one night before payroll: After years with 0 problems or chargebacks and thousands of clients they deactivated my account for “security concerns” and said too bad, nothing we can do about it. No manual review or ability to restore it. Update: I already spoke to your customer service there and they said the decision is final and they will not reactivate my account.
- [R30] Square Point of Sale (POS) Good app… HIGH fees: Whilst app manufacture and ongoing support requires money to make it happen it’s frustrating that more users producing more profits don’t enable fee reduction for use ! A FAIR balance of low fees against increase of usage by more customers would attract even more users to utilise this app.
- [R49] Square Point of Sale (POS) Juan: I like the service that square provides for my company, is really easy and reliable, they charge a little bit much but it’s worth it for the service
- [R31] Square Point of Sale (POS) Do not use: Terrible app use to receive payments and they refund anyone with your authorization
- [R44] Square Point of Sale (POS) The software and service is great but: 10/10 times they will give a customer back all of their money even if you have evidence that the customers claim is invalid. I switched to Stripe now I can breathe easy knowing my money is safe
- [R52] Clover Go Provider: Good app
- [R53] Clover Go Good but not great: After the recent updates, multiple reports like Discounts and Removed Items are not working on the app. Clover also has pretty constant outages that affect our business by causing orders to get lost or deleted when their servers are down.
- [R54] Clover Go MANUAL CARD ENTRY: typing in the card works fine until you get to the CVV. This opens the entire keyboard and when you press anything it picks a random number to add. Ridiculous bug, please fix asap! I will update my review
- [R55] Clover Go Wokame: Best
- [R65] GoDaddy Commerce Horrible: Horrible experience with this team They promised same day and then next day deposits and then refunded the money Stay away
- [R66] GoDaddy Commerce Loved the app until last update: So I was able to open app, and one click to scheduled appointments I had. Now I have have to open app, hit more, select website, then select manage appointments to view my appointments for the day or make changes. It was convenient now it’s a hassle. Why did yall change the one click access to appointments??
- [R67] GoDaddy Commerce Update sucks: I hate that I can’t update my products on the app anymore.
- [R70] GoDaddy Commerce Need Appointment App: Needs a dedicated appointment app that we can share with our staff. The newest update makes checking appointments more complicated with extra steps, and it takes you out of the app to the internet. We primarily use the GoDaddy mobile app to check and book customer appointments. It needs a way to share the calendar with all staff without giving them full access to editing the
- [R79] Square Features: They constantly move or remove necessary features
- [R80] Square THE BEST APP EVER!: This app is so amazing for my small business! It keeps track of all my inventory, product stock, and prices! It makes it so easy for check out, you can do Apple Pay, or card payments on your phone! It only takes a small fee from your card payment but is SO worth it! 100% worth it!!!!
- [R81] Square Updates ALWAYS Cause Problems: Software is ok for operating small business, but EVERY time they release an update, something starts not working properly like it was before the update. The app will miscommunicate with my printer, or the purchase order process will stop saving the way it used too. Tired of having to fix it every time.
- [R82] Square Label printing not working / zero cust service: Our label printing does not work and customer service does zero about this after several calls and emails
- [R93] Shopify Point of Sale (POS) Forgotten pin… locked out forever: Will not let you log in to change pin number if you forget. So the app is useless to me. Deleting until their AI can figure it out I guess…
- [R94] Shopify Point of Sale (POS) Great app!: Great overall experience! Easy and fast to use. The only problem is the receipt is hard to send via email or text to the customer, it is complicated to get the email/number correct. I have not yet used the new version and I hope that that small problem is solved. I totally recommend this app to all small businesses with Shopify! It is a very wonderful experience.
- [R95] Shopify Point of Sale (POS) Stop changing the interface design.: It keeps changing and only gets worse.
- [R96] Shopify Point of Sale (POS) Brutal: If you’re logged in, you can never log out.
- [R107] QuickBooks GoPayment POS Money Didn’t Transfer: I cannot find a number to call a real person to solve my issue. A credit card purchase was made two days ago and still the money has not reached my bank account. It shows the card was charged but bank account has still not received the money. What a frustrating app already. Will find a much better, trustworthy and reliable app to use.
- [R108] QuickBooks GoPayment POS Okay: Let’s see if it can keep up the good business
- [R109] QuickBooks GoPayment POS Needs to be able to do split tender.: Have customers who pay cash and debit/credit cards in one transaction
- [R110] QuickBooks GoPayment POS Horrible customer service - TAP TO PAY DOESN’T WORK!: I’ve spent close to 4 hours on the phone with QuickBooks customer support talking to multiple different people and have multiple “tickets”opened to try to resolve this issue. Zero answers and it seems like everyone I talk to has never even looked at this app before. Completely useless. As a business owner, my time is valuable and having t
- [R63] Clover Go Removed items: There’s problem with the removal items
- [R77] GoDaddy Commerce The worst 🛑: 🛑Do not download this app I do not recommend it. They take around seven business days to do payouts and sometimes even more not only that if you do more than two transactions with the same customer, they will lock your account and the all your money will be get refunded so you may lose all your stuff that you sell. Do not use this company. not only that customer service is the worst a
- [R100] Shopify Point of Sale (POS) HORRIBLE UPDATE: Please fix this, the newest update is ruining our in store sales. Every time someone checks out the buttons for cash go away and we had to force close and try and click it fast before the buttons disappear and then we have to force close the app between every purchase because the screen won’t clear and freezes and then doesn’t even give us an option to print a receipt. The new upd
- [R101] Shopify Point of Sale (POS) Tap and Pay not working: The Tap and Pay refused to work on my iPhone 15 ProMax on a craft show day. I hadn’t used it since December. As I have had a similar problem in the past, I assumed it was an update. When I went to test it a few days later to troubleshoot it, it was suddenly working fine. Hopefully whatever the problem was, it was resolved.
- [R102] Shopify Point of Sale (POS) Awful update: What is going on with the POS Shopify app? This update is hiding checkout options when we need customers to pay. Freezing when an order is able to finish so we have to force close the app all day between purchases. Where in the world or how do you do an exchange??? The button says return or exchange but only gives return option. This app has become horrendous lately for our business
- [R103] Shopify Point of Sale (POS) Recent update causing problems: For the second time this year (2026), a poorly optimized update was allowed to go live. Crippling the checkout process; slow non responsive interface, constant app crashes, failed checkouts & exchanges. If you are debating whether or not to use Shopify, avoid at all costs. They are pushing half baked AI imagined software updates onto us, and it will not end anytime
- [R114] QuickBooks GoPayment POS Need this now: APP does what it should BUT it needs to be able to do split tenders. Sometimes customers pay partial cash and rest on credit card. Also need to make the app for IPad users that can work with epson tm-m300 styles receipt printers!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store