Square Point of Sale (POS)

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] 5/5 · US Small Women Owned Bus.: Square is very easy to use and help our small business. The features allow you to customize products for easy access.
2. [R6] 5/5 · US Hassle Free Processing: No more headaches. After 20 years of dealing with shady processing companies, years later I still receive an occasional letter informing me that I could be part of a class action lawsuit against the shady processing companies. I finally switched to Square a few years ago and everything has been perfect. Besides processing Square has also helped my business with great loa
3. [R11] 5/5 · US Wonderful!: Square is easy to use very beginner friendly.
4. [R14] 5/5 · US Very helpfully: This app is the best that happens to me , it is easy to work with this app
5. [R43] 5/5 · US So Easy: I love to use the Square reader. It is so easy to run the chip cards with the chip reader. You can get your money either the same day or next day. Makes it so simple and worry free! It doesn’t cost that much and if you don’t use it, there is no charge.
6. [R79] 5/5 · US Owner: I really like square, there are no hidden fees, money is deposited next day!
7. [R76] 5/5 · US Loans: Love the loans sure helps kick it off when your a seasonal business!!!!
8. [R1] 5/5 · US Checkout: I love using square but… I don’t like the new updated checkout where it pops up the prices. Like… if I press the button (tap, insert or swipe) the top shows the cash price and the little itty bitty number below shows the card price, like that needs to be swapped. It needs to be clear not just for the workers but also the customers. Mistakes are made when people squint their eyes like it’
9. [R8] 1/5 · US Dont waste time: Everything about the app and the payment process is fine i use it alot for my business but the big, main and only concern with this app and why i would not recommend it is because they play with your money! Every transaction I’ve had since opening the account gets flagged by there system and then i cant access the money earned from my sale until 2-3 business days later which is di
10. [R13] 2/5 · US Handyman/Contractor: I have been using this app for a few months now. Every time I do a point of sell, they “randomly” flag my account for review. If it’s on a Saturday, it won’t clear until Monday. I recently processed a payment for $2500 during business hours and it cleared. I finished the job at 8pm and the same client sent me $400 and it was flagged for review which I’m told takes 24 to 48 hou
11. [R20] 2/5 · US Garbage: I made two sales and I have 67 dollars in there and I already verified my bank and debit card and it won’t let me access any of what I made. So annoying
12. [R24] 1/5 · US Money holding company: I downloaded this app & starting using for my business when I started taking money from my clients almost $10,000 after months I got email they can’t approve my account for some reason and I asked them how I’m gonna get my clients money into my bank account they told me to verify the all bank details which I did it then I received email after 3 months your money will automat
13. [R33] 3/5 · US Invoice creation/ switching apps deleted everything: Just know that if you’re creating an invoice in square on iPhone and you switch apps to copy something on a brand new pro max phone, it will delete everything you wrote for the name of the invoice and details of the invoice. You must save if you switch out. It’s a thing I’m sure that could be fixed easily.
14. [R61] 3/5 · US Last Update Made “Notes” Field Difficult: I was satisfied with the Square app up until now but the last update changed that. I can no longer view the top line of the Notes field while I’m editing it. Please fix!
15. [R93] 3/5 · US Whyyyy: The new update is buggy and makes it so much harder to use for reports. I can’t select date ranges now and it won’t show me daily report sales.
16. [R5] 2/5 · US Not happy with this app: I have an account that I’m completely blocked out of. I changed my cell number and now it wants to send me a text to confirm my account. They give no other options such as email. They have no way of contacting the support team. It’s very frustrating. Please fix this issue. Please respond to this with a way for me to contact you.
17. [R12] 1/5 · US Doesn’t verify my identity: This app doesn’t want to verify my identity after entering my correct and legal credentials and proceeds to not let me access tap payments. and don’t even want to bother with customer support.
18. [R15] 1/5 · US They deactivated my account one night before payroll: After years with 0 problems or chargebacks and thousands of clients they deactivated my account for “security concerns” and said too bad, nothing we can do about it. No manual review or ability to restore it. Update: I already spoke to your customer service there and they said the decision is final and they will not reactivate my account.
19. [R25] 1/5 · US Absolutely appalled: eave reviews, but this experience was beyond disappointing. As a legitimate business owner, I trusted Square to process a client’s payment and support my business operations. After receiving my first payment, my account entered review, which I understood and accepted as a normal security measure. The problem wasn’t the review itself, it was everything that followed. I receive
20. [R188] 3/5 · US Still no tap to pay for iPhone after update: For the past two weeks, I have not been able to take tap to pay on my iPhone. Last week on Thursday I contacted support about this issue and they told me that they are working on an update and it will fix the issue. It’s Tuesday of the following week and the update was rolled out. I quickly updated but was disappointed to find out that I still cannot do
21. [R226] 3/5 · US Tap to pay on phone: Tap to. Pay on phone only sometimes works for me and now it’s not at all even with my phone case off. I’m so frustrated with it. The reason for 3 stars is cuz at least the square attachment works for sliding card.
22. [R232] 3/5 · US New update: Can't do tap now with new update please fix
23. [R325] 3/5 · GB APP Isuse: Just instalare the app on my iPhone 14 pro and works perfect but installed on another phone (iPhone 13 pro max) and there doesn’t have the option for tap to pay on iPhone,it shows only to connect to a reader or manually enter the card details…any fixing for this?
24. [R40] 3/5 · US Payment: This stupid app never transfer the money when it’s exposed to and then it won’t verify oh you got the bank account number in there. Why do you need to verify then you take 2.6% +10% on tap so if order is $250 they taking $7.33 for using a service. This is highway robbery. You just like Uber. You just like Lyft you like DoorDash.
25. [R42] 4/5 · US Juan: I like the service that square provides for my company, is really easy and reliable, they charge a little bit much but it’s worth it for the service
26. [R313] 3/5 · GB Good app… HIGH fees: Whilst app manufacture and ongoing support requires money to make it happen it’s frustrating that more users producing more profits don’t enable fee reduction for use ! A FAIR balance of low fees against increase of usage by more customers would attract even more users to utilise this app.
27. [R18] 1/5 · US Unable to sign up or use card: Terrible experience
28. [R60] 1/5 · US Fix this: I was trying to sign up but it said my email is not valid it’s an iCloud because I started on Apple iPod
29. [R19] 2/5 · US free version is glitchy: i have a very small business and don’t do a lot in sales. the immediate POS function where i ring people up goes smoothly, tap works fine, but every other feature of the app and website is glitchy. something is constantly saying “we’re experiencing issues, try again later” and on the desktop version, the website is totally unresponsive at times. for me it’s crucial to have
30. [R22] 2/5 · US Savings doesn’t load: I use the savings a lot and it directs you from the app to the website and more times than not gives a error message so you can’t access your funds
31. [R39] 2/5 · US “Processed” But Actually Failed: The transaction will say processed, but then it won’t go through and you’ll lose out on money. Customer service is also not helpful.
32. [R448] 3/5 · GB App will not download to my iOS: The app will not install. The Square invoice app did no problem but keep trying on the POS app and stops downloading
33. [R50] 1/5 · US New update? Now more unreliable than ever.: They recently overhauled this app with tons of new features and an updated UI, it looks great, but I gotta say my favorite new feature is how buggy and unreliable it’s become. Great work guys!
34. [R55] 1/5 · US Vibe Coded Now?: Good for point of sale. As of about two weeks ago the “sales report” section is a mess. Daily sales initially show up as blank and you need to navigate to 1w or 1 month then go back to 1 day to see the sales. Cannot select a custom date range for reporting. Hard to not draw the line to the layoffs at block. Will keep using but honestly just sad to see people give up on their produ
35. [R53] 1/5 · US Lies: This app regularly boast about letting people tap to pay on iPhone; I have an iPhone 17, the very latest version of the app, the very latest version of iOS, and STILL the app refuses to let my customers tap to pay properly after working with numerous channels of support, they’re just trying to suck more money out of me. Terrible app ran by terrible people
36. [R29] 1/5 · US Don’t get this app!: After getting the square app I received my first client payment through a credit card for some reason square wanted me to verify my identity (again) which I did and after locking up my funds for 90 DAYS!!! they decided to cancel my account without reason once they cancel your account they won’t let you speak to someone in person once I was finally able to get to speak to someo