Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Square Point of Sale (POS) vs QuickBooks GoPayment POS

Square Point of Sale (POS) 4.8★ · Free to download 75
Winner Square Point of Sale (POS)
QuickBooks GoPayment POS 4.8★ · Free to download 45

Square Point of Sale is generally preferred for its robust features and reliability, despite recent update issues, while QuickBooks GoPayment POS struggles with consistent app functionality and customer support.

Full reviews: Square Point of Sale (POS) · QuickBooks GoPayment POS

Square Point of Sale offers a comprehensive and user-friendly experience for businesses, though recent updates have introduced some bugs. QuickBooks GoPayment POS, while integrated with QuickBooks, faces significant challenges with app stability, payment processing, and customer support, making it a less reliable choice for many users.

Head to head

Features and Ease of Use edge: Square Point of Sale (POS)R2R9R11R12
Square Point of Sale (POS) Square is praised for being easy to use, beginner-friendly, and offering customizable product features R11. Users appreciate its hassle-free processing and loan opportunities . However, recent updates have introduced issues like difficulty viewing notes, changed checkout flows, and problems with reports R2R9R12. Some users also report hardware incompatibility and issues with specific features like 'tap to pay' on certain devices .
QuickBooks GoPayment POS QuickBooks GoPayment is noted for being easy to use and fast for payments . It integrates well with QuickBooks accounts and allows viewing invoices . However, many users report significant issues with 'tap to pay' not working R64R66R67R73, limited search abilities, and the inability to handle split tenders or create itemized invoices with bundles within the app . The app is also described as less polished than Square .
Reliability and Payment Processing edge: Square Point of Sale (POS)R4R6R10R13
Square Point of Sale (POS) Square is generally seen as reliable for processing payments, with many users experiencing no issues for years R54. However, a significant number of recent reviews highlight problems with funds being held for review, delayed transfers, or accounts being deactivated without clear reason R4R6R10R13. Some users also report issues with refunds being processed without authorization .
QuickBooks GoPayment POS QuickBooks GoPayment users frequently report issues with payments not transferring, deposits being placed on hold without explanation, and money being withheld . The app is described as glitchy, crashing frequently, and not working consistently with card readers or phone tap features R73. There are also reports of card readers not connecting to newer iPhones .
Customer Support edge: Square Point of Sale (POS)R1R10R16R43
Square Point of Sale (POS) Square's customer support is a major point of frustration for many users. They report being blocked from accounts with no contact options R1, difficulty reaching support R1R10, and receiving unhelpful or conflicting information R16R43R45.
QuickBooks GoPayment POS QuickBooks GoPayment's customer service is widely criticized as horrible, non-existent, and unknowledgeable R64R67. Users spend hours on the phone without resolution, and some are told that QuickBooks no longer supports the app R64. One positive review noted a developer reaching out to fix crashes, but this seems to be an exception .
Price/Value edge: Square Point of Sale (POS)R6R33R52R54
Square Point of Sale (POS) Square is free to download, but users note transaction fees (2.6% + 10 cents on tap) which some consider high or 'highway robbery' R6R33. Despite the fees, many find it worth it for the service and convenience R52R54.
QuickBooks GoPayment POS QuickBooks GoPayment is also free to download. While specific fees are not detailed in these reviews, users complain about money being withheld or accounts closed, which impacts the perceived value . There's also mention of a subscription that users struggle to cancel .
Pick Square Point of Sale (POS) if

You need a comprehensive, generally reliable POS system with a wide range of features and are willing to navigate occasional software bugs or support challenges R11.

Pick QuickBooks GoPayment POS if

You are heavily invested in the QuickBooks ecosystem and are willing to tolerate significant app instability, limited features, and poor customer support for the integration benefits .

Evidence note: Both apps are free to download, so negative reviews often stem from free-tier friction or issues encountered by non-paying users. However, the issues with QuickBooks GoPayment, particularly app crashes and non-existent customer support, appear more fundamental and impact core functionality for all users.

Frequently asked

Does Square Point of Sale hold funds?
Yes, Square Point of Sale users frequently report that funds are flagged for review, held for several business days, or even for months, sometimes leading to account deactivation R4R13R40R45.
Is 'Tap to Pay' reliable on QuickBooks GoPayment?
No, many QuickBooks GoPayment users report that 'Tap to Pay' functionality does not work consistently, or at all, even on newer devices and updated operating systems R64R66R67R73.
Are there issues with recent updates for Square Point of Sale?
Yes, recent updates to Square Point of Sale have introduced several bugs and usability issues, including changes to the checkout flow, difficulty with the 'Notes' field, problems with reports, and issues with swiping cards R2R9R12R18.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Square Point of Sale (POS) 5/5 · US Checkout: I love using square but… I don’t like the new updated checkout where it pops up the prices. Like… if I press the button (tap, insert or swipe) the top shows the cash price and the little itty bitty number below shows the card price, like that needs to be swapped. It needs to be clear not just for the workers but also the customers. Mistakes are made when people squint their eyes like it’
  2. [R9] Square Point of Sale (POS) 3/5 · US Last Update Made “Notes” Field Difficult: I was satisfied with the Square app up until now but the last update changed that. I can no longer view the top line of the Notes field while I’m editing it. Please fix!
  3. [R11] Square Point of Sale (POS) 5/5 · US Small Women Owned Bus.: Square is very easy to use and help our small business. The features allow you to customize products for easy access.
  4. [R12] Square Point of Sale (POS) 3/5 · US Whyyyy: The new update is buggy and makes it so much harder to use for reports. I can’t select date ranges now and it won’t show me daily report sales.
  5. [R4] Square Point of Sale (POS) 1/5 · US Dont waste time: Everything about the app and the payment process is fine i use it alot for my business but the big, main and only concern with this app and why i would not recommend it is because they play with your money! Every transaction I’ve had since opening the account gets flagged by there system and then i cant access the money earned from my sale until 2-3 business days later which is di
  6. [R6] Square Point of Sale (POS) 3/5 · US Payment: This stupid app never transfer the money when it’s exposed to and then it won’t verify oh you got the bank account number in there. Why do you need to verify then you take 2.6% +10% on tap so if order is $250 they taking $7.33 for using a service. This is highway robbery. You just like Uber. You just like Lyft you like DoorDash.
  7. [R10] Square Point of Sale (POS) 1/5 · US Doesn’t verify my identity: This app doesn’t want to verify my identity after entering my correct and legal credentials and proceeds to not let me access tap payments. and don’t even want to bother with customer support.
  8. [R13] Square Point of Sale (POS) 2/5 · US Handyman/Contractor: I have been using this app for a few months now. Every time I do a point of sell, they “randomly” flag my account for review. If it’s on a Saturday, it won’t clear until Monday. I recently processed a payment for $2500 during business hours and it cleared. I finished the job at 8pm and the same client sent me $400 and it was flagged for review which I’m told takes 24 to 48 hou
  9. [R1] Square Point of Sale (POS) 2/5 · US Not happy with this app: I have an account that I’m completely blocked out of. I changed my cell number and now it wants to send me a text to confirm my account. They give no other options such as email. They have no way of contacting the support team. It’s very frustrating. Please fix this issue. Please respond to this with a way for me to contact you.
  10. [R16] Square Point of Sale (POS) 1/5 · US They deactivated my account one night before payroll: After years with 0 problems or chargebacks and thousands of clients they deactivated my account for “security concerns” and said too bad, nothing we can do about it. No manual review or ability to restore it. Update: I already spoke to your customer service there and they said the decision is final and they will not reactivate my account.
  11. [R43] Square Point of Sale (POS) 1/5 · US Absolutely appalled: eave reviews, but this experience was beyond disappointing. As a legitimate business owner, I trusted Square to process a client’s payment and support my business operations. After receiving my first payment, my account entered review, which I understood and accepted as a normal security measure. The problem wasn’t the review itself, it was everything that followed. I receive
  12. [R33] Square Point of Sale (POS) 3/5 · GB Good app… HIGH fees: Whilst app manufacture and ongoing support requires money to make it happen it’s frustrating that more users producing more profits don’t enable fee reduction for use ! A FAIR balance of low fees against increase of usage by more customers would attract even more users to utilise this app.
  13. [R52] Square Point of Sale (POS) 4/5 · US Juan: I like the service that square provides for my company, is really easy and reliable, they charge a little bit much but it’s worth it for the service
  14. [R54] Square Point of Sale (POS) 5/5 · US So Easy: I love to use the Square reader. It is so easy to run the chip cards with the chip reader. You can get your money either the same day or next day. Makes it so simple and worry free! It doesn’t cost that much and if you don’t use it, there is no charge.
  15. [R40] Square Point of Sale (POS) 1/5 · US Money holding company: I downloaded this app & starting using for my business when I started taking money from my clients almost $10,000 after months I got email they can’t approve my account for some reason and I asked them how I’m gonna get my clients money into my bank account they told me to verify the all bank details which I did it then I received email after 3 months your money will automat
  16. [R45] Square Point of Sale (POS) 1/5 · US Don’t get this app!: After getting the square app I received my first client payment through a credit card for some reason square wanted me to verify my identity (again) which I did and after locking up my funds for 90 DAYS!!! they decided to cancel my account without reason once they cancel your account they won’t let you speak to someone in person once I was finally able to get to speak to someo
  17. [R64] QuickBooks GoPayment POS 1/5 · US Horrible customer service - TAP TO PAY DOESN’T WORK!: I’ve spent close to 4 hours on the phone with QuickBooks customer support talking to multiple different people and have multiple “tickets”opened to try to resolve this issue. Zero answers and it seems like everyone I talk to has never even looked at this app before. Completely useless. As a business owner, my time is valuable and having t
  18. [R66] QuickBooks GoPayment POS 3/5 · US TAP TO PAY: Tap to pay not available at the blue version only at the green version. So bad … 😡😡
  19. [R67] QuickBooks GoPayment POS 2/5 · US No tap to Pay: This is a great app until you need help! I have tried every correction listed in support and nothing works to get tap to pay. I have a newer phone and a better OS but no go. In 12 years I never had to contact Intuit for help…it’s a good thing because‘there ain’t none!” I got 1 email from ‘qb cares.com telling me to contact them and I don’t but then no response.
  20. [R73] QuickBooks GoPayment POS 1/5 · US Terrible: Works about half the time. Constantly glitches and have to restart phone. Sometimes connects with card reader and sometimes doesn’t. Sometimes works with phone tap and sometimes doesn’t. Customer screen frequently blank. Intuit could care less.
  21. [R18] Square Point of Sale (POS) 3/5 · US Bad update: I’ve used square since it was new. It’s been great for the most part but lately I’m not very happy with it. I’m not able to swipe cards at all- not every client has a tap card! So I’ll then have to type in the number- huge waste of time. I’m also really annoyed with the way the tip options are presented. I’ve have several clients or myself accidentally add a tip because we’re just tryi

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store