QuickBooks GoPayment POS

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R119] 5/5 · US Easy to use: As the title says: very easy to use.
2. [R120] 5/5 · US The best: So easy!
3. [R125] 5/5 · US Easy go payment: Easy go pay
4. [R132] 5/5 · US Fast: It’s so fast and easy and you get your money the next day
5. [R122] 5/5 · US Best way: Get your money right away. Is the best
6. [R149] 5/5 · US Great merchant: Fast money, reliable, they are amazing
7. [R179] 5/5 · US Excellent and easy: We went from Capital One Spark Pay to Intuit. Better rates and faster transactions
8. [R133] 5/5 · US Love!: I have a small salon and have been using GoPayment for several years. I honestly haven’t had any issues with the system. It’s exactly what I expect a Mobil reader to be. I do wish it offered debit pin capabilities however, and it may ,I just haven’t look that in depth.
9. [R213] 5/5 · US First and only card reader: I’ve been using GoPayment for three seasons as a mobile kettle corn vendor. Credit card purchases are a small percentage of my sales but it’s growing. The reader and app work really well for a business like mine that is serving customers in some very unique locations. I’ve had credit card processing companies try to get my business but they can’t beat the performance an
10. [R194] 5/5 · US I hardly write reviews: Because I really need to be impressed and I won’t review something at the beginning of purchasing. This app has stood the test of time. It’s been 1 1/2 years with zero issues in deposits to my account, and the rate far lower than what I previously paid.
11. [R218] 5/5 · US 2 + Years and Going Strong: We have been using this app for over two years now. I have never had a problem with it. The rates they charge are the cheapest I have found by far. Best of all, There are no hidden fees!
12. [R5] 1/5 · US Terrible: Works about half the time. Constantly glitches and have to restart phone. Sometimes connects with card reader and sometimes doesn’t. Sometimes works with phone tap and sometimes doesn’t. Customer screen frequently blank. Intuit could care less.
13. [R9] 1/5 · US Hard to use an app that won’t even sign you in: I downloaded deleted downloaded deleted this app numerous times Quickbooks support has been telling me their app has been fixed. It’s not fixed. I can’t even sign in.
14. [R11] 1/5 · US Many bugs need fixing: glitches and app closes, randomly things will not work, etc.: ,
15. [R13] 1/5 · US App shuts down: I start up the app, this new version, on my iPhone, which is up-to-date try to run a credit card and the app shuts down. There’s nobody to talk to you to try and get an answer for this.
16. [R1] 1/5 · US Money Didn’t Transfer: I cannot find a number to call a real person to solve my issue. A credit card purchase was made two days ago and still the money has not reached my bank account. It shows the card was charged but bank account has still not received the money. What a frustrating app already. Will find a much better, trustworthy and reliable app to use.
17. [R2] 1/5 · US Horrible customer service - TAP TO PAY DOESN’T WORK!: I’ve spent close to 4 hours on the phone with QuickBooks customer support talking to multiple different people and have multiple “tickets”opened to try to resolve this issue. Zero answers and it seems like everyone I talk to has never even looked at this app before. Completely useless. As a business owner, my time is valuable and having t
18. [R3] 2/5 · US No tap to Pay: This is a great app until you need help! I have tried every correction listed in support and nothing works to get tap to pay. I have a newer phone and a better OS but no go. In 12 years I never had to contact Intuit for help…it’s a good thing because‘there ain’t none!” I got 1 email from ‘qb cares.com telling me to contact them and I don’t but then no response.
19. [R8] 1/5 · US Glitchy app no customer service: If you ever have issues processing payments and need customer service help there is none. There customer service has no knowledge other then what a cheap AI can spit out.
20. [R33] 1/5 · US False advertising with updates: The past month or so Intuit has been advertising Tap to pay on iPhone but every update I install there’s no Tap To Pay.
21. [R4] 1/5 · US Deposits placed on hold with no clear explanation!: QuickBooks Payments placed all of my customer deposits on hold and said I should have received an email requesting additional documentation. I checked my email multiple times, including spam and junk folders, and I never received any request or clear instructions. All of my business information and documents were already completed inside QuickBo
22. [R22] 1/5 · US THIS APP IS A SCAM: I started using this app a few weeks ago and my payment s would say in review for a few days and now they say withheld and haven’t gotten my money and haven’t been able to contact a representative. This app is garbage. IT’S VERY HARD TO CONTACT SUPPORT FOR ANY HELP! DO NOT USE.
23. [R26] 1/5 · US DO NOT USE IF YOU WANT YOUR MONEY STOLEN: i used this app at first thinking it was quick and easy, i received a lot of payments, no problem. the app said that id receive my money october 2nd 2025, only to come back 2 days later (today is the 4th) just for it to be withheld for no reason.. i read some things online about other people having the same issue and this freaking company closed other peop
24. [R39] 3/5 · US Card reader: So over it’s pretty good I don’t know if it’s just my card reader or what but. My customers don’t have the option to tip on the reader I have checked and checked on the app and. I have tips turned on. But. I never see it as an option for them What am I doing wrong ? Any help or insite would be great
25. [R41] 1/5 · US Card reader NOT working: Unable to connect the card reader to my phone or desktop! Had it replaced and still not working. Paid for return and new device
26. [R49] 2/5 · US Chip reader: The chip reader does not hold a charge. It’s supposed to for mobile sales. Square kept a charge. I’ve tried 2 readers and and both are the same. I might need to change companies for this reason.
27. [R28] 3/5 · US Needs to be able to do split tender.: Have customers who pay cash and debit/credit cards in one transaction
28. [R30] 4/5 · US Need this now: APP does what it should BUT it needs to be able to do split tenders. Sometimes customers pay partial cash and rest on credit card. Also need to make the app for IPad users that can work with epson tm-m300 styles receipt printers!
29. [R32] 2/5 · US Tips setting doesn’t work: Tip setting in app does not work. It does not give my clients the option to leave a tip regardless of the tip setting being turned on. I have deleted the app and reinstalled it multiple times to no avail. I’m so over it that I just add the tip to the total amount, which makes more work for my bookkeeping each month. Kinda lame that so many customers have complained abo
30. [R54] 2/5 · US Where did the tip option and sales tax option go: I am unabe to add sales tax to the invoice. also there is no tip option. I followed directions in settings however ther is no sales tax option or tips. How can I click on it when neither option is listed. I am at a loss.
31. [R25] 1/5 · US No customer service: So I’ve had this service since April and things were going pretty well but recently I’ve had some issues that I needed to contact customer service with(when using the app it would randomly give discounts that I didn’t approve) trying to find any customer service is impossible!!! Talked to QuickBooks people for multiple hours just to find out that it no longer supports this app
32. [R29] 1/5 · US Needs MAJOR bug fixes.: I genuinely like this app. The problem is, it regularly has bugs that are nearly unfixable due to the lack of help. 1) The worst one is that whenever a customer taps “custom tip” instead of using a pre-selected tip option the system will add the tip AND it will add the last used discount. This is a big issue because if you’re not paying attention, you could be mistakenly
33. [R10] 1/5 · US What the heck happened??: I’ve been out of work for a few weeks and returned to find this app is now all messed up. I use it on my iPad and rely on it to accept payments from all my clients, so I was UNPLEASANTLY surprised to find that in the create a receipt screen (with iPad in landscape) the right side of the screen where you select the customer, write notes on their sales receipts, and where
34. [R64] 3/5 · US Struggles with Android: Have been using quick books for YEARS and worked great. Recently an Update was made and now none of our android tablets will run the application. Even a new tablet will not run it. Tried everything and nothing. Stay 4 hours late at work because we couldn’t run any card sales for a whole day. Very disappointing
35. [R173] 5/5 · US It is batter with an Android: So I loved this app with my android but when I switched to an apple it lost some functions. In the Android you can give a discount either an amount or a percentage. I used it all of the time. Now you have to figure out the discount and manually enter it. It no longer shows the customer that they received a discount. It also no longer tracks discounts given for my quic
36. [R114] 3/5 · US Don’t give back money: If you ever need to use this software to refund your customers, find other software. A refund should be a 30 second process, not a 3 hour one. Attempting to refund the transaction from, well, the transaction, results in an error because the money was already deposited. Well, duh. You can’t create what Quickbooks calls a refund receipt in the go payments app, nor the Quic
37. [R34] 3/5 · US TAP TO PAY: Tap to pay not available at the blue version only at the green version. So bad … 😡😡
38. [R12] 1/5 · US What a sorry excuse for a payment app: After being on hold for hours, I get a hold of tech support who had no clue what they were doing. It’s almost as if this company hired random people who lied on their resume and gave them a vague guidebook on troubleshooting. I made one transaction with this app and it’s been a headache since then. I was able to get funds deposited in my account from the tran