Starbucks alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Starbucks 1/5 · US No longer works on older iPhones: No longer works on iPhone X with iOS 16, so won’t be purchasing coffee from Starbucks until I get a new phone in a few months.
2. [R12] Starbucks 3/5 · US Please fix it: I love this app but lately every time I try to place a order it says something’s wrong on their end and I even tried a different location and deleting and reinstalling the app then updating it and nothing helped I don’t know if it’s a bug or what but I hope it gets fixed.
3. [R23] Starbucks 1/5 · US Crashes/infinite loading: Crashes if you try to open it without a good Internet connection. Can’t use it at the store anymore. Practically useless now. Update: not crashing now, but infinitely loading if there isn’t a good internet connection. Still useless.
4. [R31] Starbucks 1/5 · US Doesn’t work: Can’t use the app since their last update. Not impressed
5. [R4] Starbucks 1/5 · US Reward Program: Very disappointed that Starbucks has changed their rewards policy. I’ve lost 300 stars because I haven’t used the app in 2 months. I feel like there should be a better way of doing this, stars should never expire considering the money was spent. Makes me not want to use the app. Especially after changing the 2x stars with pre loading a card. What’s the point of loading a card if I
6. [R5] Starbucks 5/5 · US Stars: You get deals and can preorder and see what drinks there are and get stars for free stuff but the stars disappear that’s why I didn’t put 5 star
7. [R18] Starbucks 3/5 · US Redemption offers: I really would love to use my points for food choices. This isn’t made available causing my unused points to be a waste
8. [R45] Starbucks 1/5 · US Points Expire: Ridiculous how quickly points expire. Stupid you cannot load the exact amount of money on your card, who wants to add $20 to a Starbucks account (just providing free loan to Starbucks) None of the stores know how to make matcha or cold foam, emailed a complaint and even though I have pictures they wouldn't do anything about it because I wasn't given a receipt
9. [R6] Starbucks 3/5 · US Charges reload without sending order: A few times now the app will charge the reload amount when ordering…then not actually send the order at all. Also usually excludes certain food orders from being added via the menu and requires adding a past order even when the item is still in stock.
10. [R9] Starbucks 3/5 · US Not great!: So when you use the mobile app to order, your order doesn’t instantly go through to the store. We waited over half an hour only to be told that the barista didn’t get our order until about 5 minutes before. There’s no point in using the mobile order app if you’re waiting in line anyway for over 40 minutes just to get coffee!
11. [R10] Starbucks 1/5 · US Too often: “Online ordering not available” This happens too often. And this is a day after i gave this particular store a sparkling review. 😏
12. [R21] Starbucks 1/5 · US Mobile ordering always down: Mobile ordering is always down. The rewards and stars absolutely suck now. It’s not worth buying Starbucks when you have Ellianos who is more consistent with the quality of coffee, has real not frozen food, and has better quantity/portions and wayyyy better prices.
13. [R35] Starbucks 2/5 · US Maintain card reload levels as already set!: Don’t make us pay more than we want to into your payment system. I had my reload level preset to $10, yet it defaulted again to $25. When we’re in the drive-thru line, scrambling to pay before our turn, and we’ve just woken up, this is one last irritation to help us avoid this negative feeling. You’re going to get our money anyway…! Don’t be messing
14. [R41] Starbucks 1/5 · US Review: All of these updates and I still can’t add a credit card! I love it!
15. [R13] Starbucks 1/5 · US Delivery feature is terrible: Very poorly implemented, clearly just a webpage added inside the app instead of a properly built feature. It freezes constantly, doesn't respond to tap input, and doesn't remember your login session because it's separate from the actual app
16. [R29] Starbucks 1/5 · US Delivery: Bad customer service. I ordered two drinks on delivery and they order came with a soaked bag, one of the drinks spilled and leaked all over my work desk when I put it down to open the bag. I contacted support and they offered a $5 refund and said that was the best they could do when the drink was $10 and the delivery fee puts even more on. I told them I’ll take a remake and I’ll even go
17. [R51] McDonald's 1/5 · US App sucks: Takes WAYYYY too long to load anything at all I’ll miss out on certain things
18. [R52] McDonald's 4/5 · US Simple and Quick: Love how easy it is to place an order accurately, just wish it didn’t log me out every time I exit the app.
19. [R53] McDonald's 3/5 · US Not for delivery: If you want delivery it’s much safer to order through one of those apps (Uber Eats, DoorDash, etc.) directly so if anything is wrong with your order you can have it quickly fixed. McDonald’s app just gives you the 1-800 number for the delivery app.
20. [R54] McDonald's 1/5 · US Registro: No permite registrar de ninguna forma.
21. [R65] Crumbl 1/5 · US Stop trying to force download: Every time I go on crumbl’s website it redirects me to the App Store to download the app. Stop doing this! Open a link on Facebook, get sent straight to the app. It’s annoying and deters me from ordering.
22. [R66] Crumbl 5/5 · US Bestest sweet treats💗: 10/10! Easy, convenient, delicious
23. [R67] Crumbl 3/5 · US Amazing: Cookies are great but it's such an expensive treat and the delivery takes a bit
24. [R68] Crumbl 5/5 · US Best cookies fr !!: Loveeeeeee
25. [R79] Chick-fil-A 1/5 · US Sir: not useful
26. [R80] Chick-fil-A 5/5 · US Fan of CHICK-FIL-A: I really love CHICK-FIL-A if I can only eat it everyday without getting fat I would
27. [R81] Chick-fil-A 3/5 · US Interface is confusing: There’s a lot of hidden parts and some aren’t clear unless you scroll but it’s not clear right away that you’re supposed to. The app just seems too busy.
28. [R82] Chick-fil-A 2/5 · US Terrible chat for problem resolution: I used the app to do a delivery order and one of my items was missing and so the app directed me to use the chat feature. The resolution with the chat was not great because it promised to refund my money in 3 to 5 days. But I have no proof of that and no confirmation and while I was trying to chat with the chat bot. The text screen kept reloading every few sec
29. [R93] Chipotle 1/5 · US Can’t redeem rewards: It’s hard to give an app a good rating when I can’t redeem my rewards. Free chips with a purchase of $5 or more, my order was $20 couldn’t redeem the chips same issue with a free drink. What a joke
30. [R94] Chipotle 5/5 · US My rate: Top #3 food places of all no doubt.
31. [R95] Chipotle 3/5 · US addicting food, bad reward system: not a big fan of the rewards system it pisses me off but it is good food tho
32. [R96] Chipotle 1/5 · US BS free chips and guac: You offer free chips and guac with $5 order I ordered $10 and you say requirements not met don't offer if you aren't going to honor it
33. [R107] Dunkin' 1/5 · US App forced my order before ready and when I went to add the food to the order, I was double-charged: I am very unimpressed with this app AND with Dunkin customer service. On Wednesday I wanted to order tots and a drink through the app. Before I was finished adding to the order, it forced submit and ordered the drink. Frustrated, I saw the “add to this order” option, so I added the hash browns. Lit
34. [R108] Dunkin' 5/5 · US Great coffee: Yall have great coffee
35. [R109] Dunkin' 3/5 · US Mostly works, order glitch: The app mostly works just fine but sometimes there’s an “order failure” and “too many requests” glitch that’s unresolvable and any time I try to call to make a report about it, I get no response
36. [R110] Dunkin' 1/5 · US No more birthday free Dunkin??: What happened. Every birthday would roll around and we would get a free birthday Dunkin drink. Now birthdays roll around and we get. 3x more points??? No free coffee on our birthdays?? Even Starbs hands out free drinks still in birthdays!! What the heck!