Chipotle alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Chipotle 1/5 · US Can’t redeem rewards: It’s hard to give an app a good rating when I can’t redeem my rewards. Free chips with a purchase of $5 or more, my order was $20 couldn’t redeem the chips same issue with a free drink. What a joke
2. [R4] Chipotle 1/5 · US BS free chips and guac: You offer free chips and guac with $5 order I ordered $10 and you say requirements not met don't offer if you aren't going to honor it
3. [R6] Chipotle 3/5 · US Mostly good and appreciate re-order option: Like several things about app and the re-order feature is most helpful. It can be hard to make things GF and request corn tortillas on app and no matter if I spend $15 or $49 it never applies the free quest or “promotion” offers. That part is a scam
4. [R7] Chipotle 1/5 · US Reward didn’t work: App would not let me use my free queso with a $5.00 minimum purchase. My total was $15.00! Reward expires tomorrow!!
5. [R10] Chipotle 2/5 · US App is buggy: App is super buggy and they try to give free promos but won’t let you apply to the order
6. [R48] Chipotle 2/5 · US Glitch in app: The app keeps telling me I have free cheese dip when I try to redeem it. It says no item missing I asked at the store they said oh it’s a glitch, just keep trying. It’s the app . I tried to use the pepper, which was the AI to report the issue It was even more useless. All care for his positive feedback there’s no place like you put the problem in. Someone needs to work on this.
7. [R42] Chipotle 1/5 · US Terrible app experience: Unable to redeem reward even tho I purchased well above the threshold. Unable to process payment. Bad experience.
8. [R44] Chipotle 1/5 · US Update app to use: Use this app 2 to 3 times a week. Almost every time you open the app it prompts for a update. Why? Bug fix as stated in discription. What bugs? It worked fine before the last update. The app is used for points and for redemption of points. Stop working on the app and use that money to make food cheaper
9. [R13] Chipotle 1/5 · US Drastically Late: Second time we’ve ordered for the office, first time they were drastically late, we gave the benefit of the dought. Order today and again it was drastically late and no way to contact the store to check see what’s happening. Called 1-800-Chipotle and it is a Medicare number. Tried reaching my email and the chat bot offered a drink and closed chat, no way to stress concern or requ
10. [R19] Chipotle 1/5 · US Rewards themselves for messed up orders: Twice now within the past few times I’ve ordered, chipotle has not included ingredients that I paid extra for, and rather than refunding the cost of the ingredient or the whole order entirely, which is what should reasonably happen, it gives me a free side of guac to be used as a coupon. This is especially annoying considering the coupon EXPIRES. Rather tha
11. [R24] Chipotle 3/5 · US Missing items: whenever i get things delivered and things are missing when i order through the app i don’t get refunded or anything back for them i just lose money everytime
12. [R28] Chipotle 2/5 · US Salad & Burrito .: I ordered the steak salad and received chicken and my husband ordered a steak bowl and received the steak burrito. Ordered a large guacamole and guacamole on my salad and it was brown and not fresh. Overall it was a terrible meal. Very disappointing .
13. [R9] Chipotle 3/5 · US Dressing: Why isn’t there an option to add salad dressing to your regular bowl. I love the salad dressing, but I don’t always want all the extra lettuce especially when I usually only eat half and heat it the next day. Reheated lettuce is yucky.
14. [R18] Chipotle 3/5 · US Gift card handling is bad: Can only store one gift card. If order exceeds the amount of gift card, I don’t believe you can add another card during current order. You have to pay cash. I think it is intentionally designed to leave gift card money on the table.
15. [R27] Chipotle 3/5 · US Great but need one fix: Love the app. But let us add more than one gift card at a time!!
16. [R40] Chipotle 1/5 · US Rewards: The rewards never add and always tell me I’m missing the requirements when I do have them. It’s very frustrating. Also I should be able to add a salad dressing to a burrito bowl.
17. [R15] Chipotle 3/5 · US Location Issues: There are other competing food apps out that that do a much better job of preventing you from placing an order at the wrong location. I feel like Chipotle doesn’t try that hard…and they require you to provide a new order number at the correct location before they will even give you your money back …. if they had a better location service they would never have to dish out refunds
18. [R45] Chipotle 4/5 · US Great, but address is a problem: The app general works great. But it’s easy to order up to there wrong store. It stores the last address and it’s easy to miss.
19. [R51] Starbucks 1/5 · US No longer works on older iPhones: No longer works on iPhone X with iOS 16, so won’t be purchasing coffee from Starbucks until I get a new phone in a few months.
20. [R54] Starbucks 1/5 · US Reward Program: Very disappointed that Starbucks has changed their rewards policy. I’ve lost 300 stars because I haven’t used the app in 2 months. I feel like there should be a better way of doing this, stars should never expire considering the money was spent. Makes me not want to use the app. Especially after changing the 2x stars with pre loading a card. What’s the point of loading a card if I
21. [R55] Starbucks 5/5 · US Stars: You get deals and can preorder and see what drinks there are and get stars for free stuff but the stars disappear that’s why I didn’t put 5 star
22. [R58] Starbucks 5/5 · US The App Gets You Free Reward Points!: The app is way better personally because you can earn reward points,customize drinks and more.
23. [R65] McDonald's 1/5 · US App sucks: Takes WAYYYY too long to load anything at all I’ll miss out on certain things
24. [R66] McDonald's 4/5 · US Simple and Quick: Love how easy it is to place an order accurately, just wish it didn’t log me out every time I exit the app.
25. [R67] McDonald's 3/5 · US Not for delivery: If you want delivery it’s much safer to order through one of those apps (Uber Eats, DoorDash, etc.) directly so if anything is wrong with your order you can have it quickly fixed. McDonald’s app just gives you the 1-800 number for the delivery app.
26. [R69] McDonald's 5/5 · US The app is way too slow.: This a multi million dollar company and tell me why it’s a genuine PAIN to place a mobile order through this app. With all the money this corporation makes they should be able to improve the quality of their app, LET ALONE the quality of their food and raising prices. McDonald’s used to be a convenient fast food restaurant where you can get meals for cheap. Cheap quality
27. [R79] Crumbl 1/5 · US Stop trying to force download: Every time I go on crumbl’s website it redirects me to the App Store to download the app. Stop doing this! Open a link on Facebook, get sent straight to the app. It’s annoying and deters me from ordering.
28. [R80] Crumbl 5/5 · US Bestest sweet treats💗: 10/10! Easy, convenient, delicious
29. [R81] Crumbl 3/5 · US Amazing: Cookies are great but it's such an expensive treat and the delivery takes a bit
30. [R83] Crumbl 5/5 · US Delicious: Crumble never disappoints! So delicious with every bite!
31. [R95] Chick-fil-A 3/5 · US Interface is confusing: There’s a lot of hidden parts and some aren’t clear unless you scroll but it’s not clear right away that you’re supposed to. The app just seems too busy.
32. [R96] Chick-fil-A 2/5 · US Terrible chat for problem resolution: I used the app to do a delivery order and one of my items was missing and so the app directed me to use the chat feature. The resolution with the chat was not great because it promised to refund my money in 3 to 5 days. But I have no proof of that and no confirmation and while I was trying to chat with the chat bot. The text screen kept reloading every few sec
33. [R97] Chick-fil-A 5/5 · US Outstanding service and kindness: Even though this place was extremely busy , our food was served within minutes. The servers kept coming around asking customers if they wanted refills on drinks. Plus, the food was outstanding. Great experience…. I wish I didn’t live four hours away.
34. [R100] Chick-fil-A 2/5 · US Check order before leaving drive thru: Ordered a spicy chicken deluxe for my sandwich. 15 minutes later and 10 miles down the road I reached for my sandwich. I ordered a spicy chicken deluxe and got a grilled deluxe with half cooked bacon. So check order before leaving drive thru
35. [R107] Wendy’s 1/5 · US Horrible app: If the restaurant is going to make people use the app to order and use their points and offers it really needs an update. Always crashes, can’t customize easily, not customer friendly
36. [R109] Wendy’s 3/5 · US Rewards: I don’t like that you can’t double rewards. I have so many points and I wanted to get 4 piece nuggets and small fry. I could only use one reward per transaction. And a free fry, isn’t free if you have to make a $5 purchase first. If my autistic son didn’t fret over their nuggets so much I probably wouldn’t eat here.
37. [R110] Wendy’s 1/5 · US Doesn’t work w/ CarPlay: Keeps freezing when using wireless CarPlay, which is the main time I use the app.
38. [R112] Wendy’s 3/5 · US The deals aren’t as good as other fast food apps: The app only works for me some of the time and the points dont add up or rewards dont really make adding the app worth it.
39. [R70] McDonald's 3/5 · US Always a wait: I use the app to order ahead of time, but I still have to wait for 20 minutes when I’m at the store. I don’t understand what the point of pre-ordering my food is if I’m still just gonna have to sit here. And there’s literally no one in the store or in line. I am the only customer and it’s taking 20+ minutes.
40. [R73] McDonald's 3/5 · US SLOW: Painfully slow