E*TRADE alternatives
E*TRADE users look for alternatives due to persistent app bugs, slow money transfers, and a clunky user interface. Alternatives like Robinhood and Webull offer easier trading experiences, while Fidelity and Schwab provide more robust platforms for serious investors.
Why users look for alternatives to E*TRADE
- The E*TRADE app is frequently buggy and unstable, with issues like freezing, crashing, and login problems.R1R7R10R15
- Users experience significant delays with money transfers, often taking 5 days or more for funds to become available for trading.R4R13R31R43
- The app's user interface is considered clunky, poorly designed, and confusing, making it difficult to find features or navigate.R4R31R33R39
- Many users report issues with real-time data, including delayed or non-updating quotes for watchlists and after-hours trading.R1R12R16
- Crucial account information, like total assets or daily gains, is sometimes missing or incorrect on the main dashboard.R21R25R45
- Some features are only available on the website, forcing users to switch between the app and web for full functionality.R3R19R39
- Customer service is often criticized for being unhelpful or unresponsive, especially regarding account issues or delayed transfers.R33R35R43R48
The alternatives
Robinhood offers a user-friendly and easy-to-understand platform for managing investments R55R57. Many users find it simple to use and appreciate its intuitive design R55R57.
Better for: Robinhood is better for new investors or those who prioritize a simple, intuitive interface for basic stock and option trading R55R57. However, some users report issues with unexpected Robinhood Gold sign-ups and difficulties with customer support R51R58.
Head-to-head: E*TRADE vs RobinhoodFidelity Investments provides a robust platform with many options for managing investments and creating watchlists R66R72. Users praise its online services and the overall quality of the app and products R72.
Better for: Fidelity is better for investors who want a comprehensive brokerage with a wide range of options and strong online services R66R72. It suits those who prefer a more traditional, 'grown-up' brokerage experience over simplified interfaces .
Head-to-head: E*TRADE vs Fidelity InvestmentsSchwab Mobile is praised for its ease of directive trading and tracking R80. It is considered a good platform for investing, with some users highlighting its commission-free trading .
Better for: Schwab Mobile is better for investors who value an easy-to-use platform for trading and tracking investments R80. It may appeal to those looking for a commission-free option and a stable platform, though some users report issues with real-time quotes and app stability R81.
Head-to-head: E*TRADE vs Schwab MobileAcorns is a great investment tool for all ages, making saving and investing simple with automatic deposits and round-ups R99R101. It helps build good financial habits and has an easy-to-use interface, especially for beginners R101.
Better for: Acorns is better for beginners or those who want to automate their savings and investing through micro-investing and round-ups R99R101. It suits individuals looking to passively grow their money without actively managing trades R101. However, some users report issues with subscription charges after cancellation and difficulty accessing funds R98R102.
Head-to-head: E*TRADE vs AcornsWebull is highly regarded for self-trading stocks and offers features like 4 AM pre-market availability R108R111. Users appreciate its instant deposits and withdrawals, and its ease of use for US traders R111.
Better for: Webull is better for active self-traders, especially those who need extended trading hours like 4 AM pre-market access R111. It's suitable for users who prioritize advanced trading tools, though some report app glitches, slow order execution, and customer service issues R109.
Head-to-head: E*TRADE vs WebullYou should stick with E*TRADE if you find its tools and execution superior to other providers and appreciate its comprehensive market information resources, as some long-term users do .
Evidence note: Acorns has some mixed reviews regarding customer service and subscription issues, which should be considered.
Frequently asked
Why do E*TRADE users complain about money transfers?
Is the E*TRADE app reliable for real-time trading data?
What are the common complaints about the E*TRADE app's user experience?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] E*TRADE What a nightmare!: Since Good Friday, this app has turned into a nightmare. Pre-market and after-hours quotes no longer update properly. I can’t see movements in my watchlist or portfolio unless I open each individual stock. That’s simply unacceptable. It’s been weeks, and this still hasn’t been fixed. On top of that, the charts have significant delays. The lag is so bad that they’re no longer r
- [R7] E*TRADE UPDATE APP: Recently started having glitches. Please update the app and stay on top of it!
- [R10] E*TRADE Login issues: At least twice a month I am unable to log into my account on the app because it says an issue has occur when using Face ID or using my password. When I can login, the app is great, but I consistently unable to log into my account using Face ID or the password. Then the next day it will start working again. Please fix.
- [R15] E*TRADE Selective accounts freezing issues: I have different accounts under same log in. Alternatively at least account freezes. It is becoming headache. Called EtRade many times. They say they are aware of it. But they are not moving fast. I am really frustrated. Please help me.
- [R4] E*TRADE Slow and terrible user interface: Funds transferred over for transactions are placed on a 5 day hold - completely slowing and delaying trades. Terrible user interface. Clunky and buggy. Ancient tech.
- [R13] E*TRADE Meh: Would be better if it didn’t take 5 days for money to transfer in to account
- [R31] E*TRADE Its horrible, stick to Fidelity: Deposited money, waited a week for it to transfer, missed an investment opportunity, and then found out I couldn’t buy the ETF I wanted the way I expected. The app hides basic account features and the experience was frustrating from start to finish. Poor UI and navigation features make a bad thing worse. Stay away, do not download, and do not give them your money
- [R43] E*TRADE Customer insensitive: Etrade has been holding the funds which were supposed to be transferred in 3 days. It has not transferred in even 60 days. Customer service has no idea. There is no escalation or responsible authority to service . It feels like some kind of cash hoarding scam at this firm. Reaching to FINRA and SEC is next step.
- [R33] E*TRADE Badly design, poor customer service: Badly design, poor customer service
- [R39] E*TRADE Confusing and Flawed: Very difficult to find what you want here. Strange labels and bizarre setup. Plus most actions require you to visit the website. I’m sick and tired of apps being so pointless and weak that they steer you to their website.
- [R12] E*TRADE Fix Streaming Watchlists: 1. Quotes do not update. 2. After hours randomly shows either close, after hours only, or total day. Should only show total day.
- [R16] E*TRADE Doesn’t let me use streaming option: For whatever reason, the streaming for after hours doesn’t work anymore. I tried deleting and redownloading the app, nothing works. It’s making me hesitant to trade since using after hours can help make some decisions. Please fix your app and I’ll change back to 5 stars.
- [R21] E*TRADE What happened to total assets and day’s gain?: These two numbers SHOULD appear at the top of the app when opened. Instead, it just shows xxxxxx in place of the numbers and has done this for months. I have to use the website for this information now and it’s annoying.
- [R25] E*TRADE Balances: On the main dashboard, the balances are no longer correct after the latest app update. Tech support useless. No way to submit a ticket.
- [R45] E*TRADE Can’t see my investments: Sometimes I open the app and the account tab is completely blank. I can’t see what’s going on with my investments. I have to go manually login on the website instead. This app is so unreliable.
- [R3] E*TRADE App times out too often: Even though I have the timeout set to 4 hours, it times out after only a few minutes. This doesn’t happen on the Website. Also, the Website has features and data hard to find on the app. Usually, it’s better to use the Website on my phone than the app.
- [R19] E*TRADE Buggy and incomplete: - Go to an account, select a holding, then select trade to make a purchase, on the next screen the selected account is the wrong account. - There’s no obvious way to transfer funds between accounts. After a few minutes looking around I gave up and used the website.
- [R35] E*TRADE The Worst: The employees at ETrade are the slowest and worst I’ve ever seen and the app isn’t much better. They keep trying to steal the money from my dead daughter’s account and have been giving us the run around for months. Time for a lawsuit. Extremely disrespectful responses as well. They don’t care about you. Go elsewhere.
- [R48] E*TRADE They have no idea what they’re doing: I tried to open a business brokerage account and everyone I spoke to said different things! They just dragged me on for 2 weeks with different agents saying from “things are fine just wait” to “you need to submit this document…oh, wait, no you don’t” and ultimately someone on the backend rejecting the application. No one has any idea what is actually needed an
- [R51] Robinhood SCAMMER BEWARE: They tricked me into signing up for Robinhood gold by making a popup appear on my screen and signing me up when I accidentally clicked on it. They gave me a very hard time getting my$5 back, forcing me to accept a credit to my Robinhood account which won’t appear for 10 days and only then will I be able to transfer to my bank and wait another 5 days for to get the money back. This
- [R55] Robinhood Not bad: User-friendly, very little issues.
- [R57] Robinhood Easy to Use: Easy to use and understand my investments quickly.
- [R58] Robinhood 10 years later do NOT trust Robinhood with your money.: UPDATE: I responded to Robinhoods request for information and they told me to kick rocks. Delete your accounts. Guys as a 10 year long Robinhood user I will never recommend them again after being burned TWICE. they are not for serious investors or traders. They exist to skim your trades. They will wait for you to have a large active trade t
- [R66] Fidelity Investments Best experience ever: I love fidelity app, easy to manage, have a lot of options, you can create your watching list easy . I love it
- [R68] Fidelity Investments Keeps getting stuck!! Can’t sign in: The app keeps sending me a code to sign in but the app won’t move on to the page to put in the code. It just stays there on the send code page. Also before this it would not let me submit option orders. Also stays stuck on the order and never submits it
- [R70] Fidelity Investments Need a refresh button: There should be a way to refresh your account while you are looking at it. I log out then log back in to see the value of my stocks.
- [R72] Fidelity Investments Amazing: Great platform, excellent products, great app, excellent people too
- [R80] Schwab Mobile Schwab Mobile Works!: Easy directive trading and tracking.
- [R81] Schwab Mobile Lag: Quotes are not timely, leading to inaccurate pricing. I've already written a review, but it keeps popping up repeatedly. · translated
- [R82] Schwab Mobile Useless: Easily the most useless financial app I have. Can’t even get find information in the app ro it goes an error and says it doesn’t know any funds. What a joke. Old app at least led you to the website to get more info, this new app doesn’t give you that option which makes it useless other than only seeing your count balance. I’d guess anyone that works at Schwab doesn’t use their own app.
- [R84] Schwab Mobile After Hours Trading: Enjoying Schwab but we need to add extra hours onto our trading day Other platforms are doing it on popular stocks and etf’s. Schwab users should have access to that so not to be left behind
- [R98] Acorns They end up taking what you save: Beware of this app. I had money saved in my acorns account. If something changes with your subscription, they just end up taking the money that you saved in acorns. I contacted Customer Service and they basically said they could do nothing and this is normal procedure. I recommend you place your money and something that doesn’t require a subscription.
- [R99] Acorns Awesome: Great investment tool for all ages! If u want to teach or learn how investing works try it.
- [R101] Acorns Great investment app: Great investment app. Good for saving money, forgetting about it and letting it grow. A lot more budget friendly than other options too
- [R102] Acorns God Awful: If you cancel your subscription, they continue to charge you if you don’t use the app for long enough. I cancelled my subscription 3 months ago (confirmation emails saying it was cancelled and everything) and checked my bank statements for this past month and they charged me again!!! I regret giving these people my bank info, god only knows what they’re going to keep doing with it.
- [R107] Webull transfer: I made a transfer from my personal cash account to my bank account on Monday, and today, Thursday, it still hasn't gone through. I've always made the transfer in the morning, and by the afternoon of the same day, the money is already in my bank account.
- [R108] Webull Great app: No better app than Webull for self trading stocks .
- [R109] Webull App glitches: This app is good when it’s not glitching It needs to be fixed This is people’s money on the line I’ve lost money on trades cuz the app stops working It needs to be fixed
- [R111] Webull My Love: I left Etrade after 14 years because WeBull has 4am premarket availability. And WeBull is my love. They make things as easy as possible for US users: Instant Deposits & withdrawals, trading app ease of use, etc. But a few suggestions to WeBull, 1-The Quote (the real-time current price and percentage change) next to the ticker symbol on top of the page in the Turbo Trading option is wa
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store