Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

E*TRADE vs Webull

E*TRADE 4.7★ · Free to download 55
Winner Webull
Webull 4.7★ · Free to download 70

Webull appears to be the better choice for active traders due to its advanced features and faster execution, despite some recent glitches, while E*TRADE struggles with persistent app stability and outdated functionality.

Full reviews: E*TRADE · Webull

E*TRADE faces significant user complaints regarding app glitches, slow transfers, and an outdated interface, making it frustrating for many users. Webull, while also experiencing some bugs and customer service issues, is praised for its advanced trading tools and faster execution, particularly by active traders.

Head to head

Features and Functionality edge: WebullR1R3R12R16
E*TRADE E*TRADE users report issues with pre-market and after-hours quotes not updating, delayed charts, and the inability to see watchlist movements without opening individual stocks R1R12R16. Some users also note that important features like Level II streaming quotes need to be re-enabled frequently, and extended hours quotes are missing . The app is criticized for lacking fractional share buying R33 and a line graph for daily balance over time . There are also complaints about the app directing users to the website for certain features R3.
Webull Webull is highly praised for its advanced features, including 4 AM pre-market availability and a 'Turbo Trader' option for experienced traders R65. Users appreciate the ability to set take profit and stop loss orders and find the charts to be 'beautiful' . However, some users desire multi-leg custom orders and extended hours trading for options . There are also requests for a quick add feature for options contracts to watchlists and an option to see realized P&L% on individual stocks .
Ease of Use and User Interface tieR4R11R17R19
E*TRADE E*TRADE's app is frequently described as having a 'terrible user interface,' being 'clunky and buggy,' and using 'ancient tech' R4. Users report difficulty finding features , an inconsistent and confusing experience , and issues with account selection during trades R19. Some find the app's layout has worsened with updates , and it doesn't scale well on iMac . Conversely, some users find it 'easy to understand' and 'intuitive' R11R17.
Webull Webull is generally considered easy to use and navigate . However, recent updates have led to complaints about a 'wonky' and 'too simple' format , a 'busy' and 'complex' UI with small fonts , and an 'outdated' design . Some users dislike the new mobile screen features and the change in the search tab layout .
Reliability and Performance tieR1R3R7R10
E*TRADE E*TRADE users report numerous reliability issues, including frequent app timeouts R3, login problems with Face ID and passwords R10, and glitches after updates R7. Many experience issues with quotes not updating, charts having significant delays R1R12, and account balances being incorrect or blank R25. Some users also face an 'endless loop' during app upgrades .
Webull Webull also faces significant reliability concerns, with users reporting charts freezing or refusing to load , order execution being slow , and the app stopping working during trades, leading to lost money . Some users experience price 'glitches' and issues with the app blocking them from selling positions . The app is noted to be unresponsive and full of glitches .
Fund Transfers and Holds edge: WebullR4R13R14R31
E*TRADE E*TRADE users frequently complain about long fund transfer times, with money being placed on a 5-day hold R4R13R31. Some report even longer delays, with funds not transferring for 60 days R52. There are also issues with depositing checks via the app R14.
Webull Webull users generally report instant deposits and withdrawals R65. However, some recent reviews indicate transfers from personal cash accounts to bank accounts taking several days . There are also complaints about charges for early morning trades R77 and withdrawal fees R85.
Customer Service and Support tieR6R8R25R34
E*TRADE E*TRADE users describe customer service as 'useless' R25, 'badly design' R34, and 'the slowest and worst' . There are reports of being unable to reach anyone R8, issues with chat features not working R6, and a lack of escalation or responsible authority for unresolved issues R52. Some users mention receiving 'extremely disrespectful responses' .
Webull Webull's customer service is widely criticized as 'non existent' and 'horrible' R82R91R104. Users report being ignored, having inquiries deleted, and being unable to get in touch with anyone R70R82R91. There are specific complaints about accounts being restricted for weeks without resolution R70R91.
Pick E*TRADE if

Pick E*TRADE if you are an existing customer who has found the app generally reliable in the past, or if you prefer a more established brokerage and are willing to tolerate occasional bugs and use the website for some functions .

Pick Webull if

Pick Webull if you are an active trader who values advanced trading features, faster execution, and extended pre-market hours, and are comfortable navigating a potentially busy interface R65.

Evidence note: Both apps have a high lifetime rating, but recent reviews for both show a significant increase in negative feedback, particularly regarding app stability, glitches, and customer service. The comparison largely reflects these recent user experiences.

Frequently asked

Does E*TRADE offer fractional shares?
No, E*TRADE users report that the app does not offer fractional share buying, leading some to use other brokerages like Fidelity for this feature R33.
How long do fund transfers take on E*TRADE?
Fund transfers on E*TRADE are frequently reported to take 5 days to clear, with some users experiencing much longer delays, even up to 60 days R4R13R52.
Does Webull have good customer service?
Webull's customer service is widely criticized by users as being 'non existent,' 'horrible,' and unresponsive, with reports of inquiries being ignored and accounts restricted without resolution R70R82R91R104.
Can I trade pre-market on Webull?
Yes, Webull offers 4 AM pre-market availability, which is a significant advantage for active traders R65.
Are there fees for trading on Webull?
While Webull is free to download, some users report charges for specific actions, such as a $2.99 fee for early morning trades R77 and withdrawal fees R85.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] E*TRADE 1/5 · US What a nightmare!: Since Good Friday, this app has turned into a nightmare. Pre-market and after-hours quotes no longer update properly. I can’t see movements in my watchlist or portfolio unless I open each individual stock. That’s simply unacceptable. It’s been weeks, and this still hasn’t been fixed. On top of that, the charts have significant delays. The lag is so bad that they’re no longer r
  2. [R3] E*TRADE 3/5 · US App times out too often: Even though I have the timeout set to 4 hours, it times out after only a few minutes. This doesn’t happen on the Website. Also, the Website has features and data hard to find on the app. Usually, it’s better to use the Website on my phone than the app.
  3. [R12] E*TRADE 3/5 · US Fix Streaming Watchlists: 1. Quotes do not update. 2. After hours randomly shows either close, after hours only, or total day. Should only show total day.
  4. [R16] E*TRADE 2/5 · US Doesn’t let me use streaming option: For whatever reason, the streaming for after hours doesn’t work anymore. I tried deleting and redownloading the app, nothing works. It’s making me hesitant to trade since using after hours can help make some decisions. Please fix your app and I’ll change back to 5 stars.
  5. [R4] E*TRADE 1/5 · US Slow and terrible user interface: Funds transferred over for transactions are placed on a 5 day hold - completely slowing and delaying trades. Terrible user interface. Clunky and buggy. Ancient tech.
  6. [R11] E*TRADE 5/5 · US I love this app: Honestly, i think this app has made it easier for me to invest my money and grow it, definitely nice ui and easy to understand, very intuitive
  7. [R17] E*TRADE 5/5 · US Banking of Success: I love this app. Easy to use, easy to navigate. It really helps make and monitor trades so that you can bank on success. I love how you can track purchases in the app as well.
  8. [R19] E*TRADE 2/5 · US Buggy and incomplete: - Go to an account, select a holding, then select trade to make a purchase, on the next screen the selected account is the wrong account. - There’s no obvious way to transfer funds between accounts. After a few minutes looking around I gave up and used the website.
  9. [R7] E*TRADE 1/5 · US UPDATE APP: Recently started having glitches. Please update the app and stay on top of it!
  10. [R10] E*TRADE 1/5 · US Login issues: At least twice a month I am unable to log into my account on the app because it says an issue has occur when using Face ID or using my password. When I can login, the app is great, but I consistently unable to log into my account using Face ID or the password. Then the next day it will start working again. Please fix.
  11. [R13] E*TRADE 2/5 · US Meh: Would be better if it didn’t take 5 days for money to transfer in to account
  12. [R14] E*TRADE 5/5 · US Unable to scan check: Not able to scan check after latest update
  13. [R31] E*TRADE 1/5 · US Its horrible, stick to Fidelity: Deposited money, waited a week for it to transfer, missed an investment opportunity, and then found out I couldn’t buy the ETF I wanted the way I expected. The app hides basic account features and the experience was frustrating from start to finish. Poor UI and navigation features make a bad thing worse. Stay away, do not download, and do not give them your money
  14. [R6] E*TRADE 3/5 · US Chat Feature: The message feature doesn’t work please fix
  15. [R8] E*TRADE 4/5 · US App sucks: My phone can’t update, it’s too old, I can’t log in or reach to anyone. ETrade app sucks bad
  16. [R25] E*TRADE 1/5 · US Balances: On the main dashboard, the balances are no longer correct after the latest app update. Tech support useless. No way to submit a ticket.
  17. [R34] E*TRADE 1/5 · US Badly design, poor customer service: Badly design, poor customer service
  18. [R33] E*TRADE 3/5 · US Should be able to buy Fractional: It’s OK it’s good for what it is but honestly, I should be able to buy fractional. Instead I had to go to Fidelity so etrade loses out on that business, but I happily give it to Fidelity
  19. [R52] E*TRADE 1/5 · US Customer insensitive: Etrade has been holding the funds which were supposed to be transferred in 3 days. It has not transferred in even 60 days. Customer service has no idea. There is no escalation or responsible authority to service . It feels like some kind of cash hoarding scam at this firm. Reaching to FINRA and SEC is next step.
  20. [R70] Webull 1/5 · US Worst Customer Service!!!: My account has been restricted for weeks and can’t get in touch with anyone!
  21. [R82] Webull 1/5 · US Get rid of the fake bot farms(millions of fake bots) & hire some customer support: Webulls customer support is non existent. They DO NOT reply to you, ignore your inquiries & then delete your entire message history with them. Call them on the phone- get put on a waiting list, only to be called back & told theres nothing they can do. The app is overran with millions of fake bots posting racist, sex
  22. [R91] Webull 1/5 · US Horrible customer service: My account has been restricted over 3 weeks. Cannot trade or withdraw money. I have contacted customer support like 15 times so far and they do not even respond. I do not recommend placing money into an account with Webull.
  23. [R104] Webull 1/5 · US Lack of Information and Poor Support: Poor customer service, lack of transparency, and very limited explanations when issues arise. Read the customer agreement carefully before signing up, as it gives Webull broad rights over account restrictions and terminations. Customers should fully understand the terms before opening an account. There are better brokers that provide clearer communication and
  24. [R65] Webull 5/5 · US My Love: I left Etrade after 14 years because WeBull has 4am premarket availability. And WeBull is my love. They make things as easy as possible for US users: Instant Deposits & withdrawals, trading app ease of use, etc. But a few suggestions to WeBull, 1-The Quote (the real-time current price and percentage change) next to the ticker symbol on top of the page in the Turbo Trading option is wa
  25. [R77] Webull 5/5 · US I have never been more disappointed: Besides being the slowest trading app that I’ve ever placed trades in. They charge extra for everything that’s FREE on Robinhood. My last draw was when I had a trade placed to buy at 8:30am & they charged be 2.99 for an early morning trade! Customer Service said sorry, screw your. Not cool.
  26. [R85] Webull 2/5 · US Great App but….: They charge a fortune to withdraw

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store