E*TRADE

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R41] 5/5 · US Best: I tried the rest and etrade app is the best. It’s made for investors and it has all investors need.
2. [R98] 5/5 · US I love this app: Honestly, i think this app has made it easier for me to invest my money and grow it, definitely nice ui and easy to understand, very intuitive
3. [R103] 5/5 · US Banking of Success: I love this app. Easy to use, easy to navigate. It really helps make and monitor trades so that you can bank on success. I love how you can track purchases in the app as well.
4. [R145] 5/5 · US Excellent App: Easy to navigate
5. [R150] 5/5 · US Amazing App: I get all my news and future updates investments.
6. [R212] 5/5 · US DJ: The app keeps me informed
7. [R222] 5/5 · US My Fav: Best app to manage and trade stocks, ETF and options. Great stock analysis subscriptions available to use free of charge
8. [R8] 1/5 · US Upgrade nightmare: It’s stuck in an endless loop. The options are exit or upgrade. Exit kills the program, upgrade goes back to the same screen.either way, I can’t open the sight. Yes my iPad has the latest software update. Please fix this fiasco NOW. Fire your entire tech department and hire a bunch of high school kids that that can fix this nightmare.
9. [R24] 1/5 · US Crash crash, crash crash crash: All this app does is crash every five minutes and then you have to restart it again. Drives me crazy!
10. [R27] 1/5 · US Terrible: Lags and continuously says something went wrong try again.
11. [R29] 1/5 · US Trash: If you like the spinning dial of death then e*Trade app is for you. I’ve had to delete and redownload this app going on 50x’s over the last 30days with having to do multiple times in a single day.
12. [R4] 1/5 · US Login issues: At least twice a month I am unable to log into my account on the app because it says an issue has occur when using Face ID or using my password. When I can login, the app is great, but I consistently unable to log into my account using Face ID or the password. Then the next day it will start working again. Please fix.
13. [R34] 1/5 · US App no longer functional.: Anytime I open the app I log in and a pop up comes up saying upgrade. I press the button and it redirects me to the App Store with no available update. There is no update to download. The only option on the App Store is open app. Cool infinite loop they’ve created of you not being able to use the app.
14. [R38] 1/5 · US Can’t log in: The app is horrible. Can’t log in and always be asked to go to the website to log in
15. [R1] 1/5 · US What a nightmare!: Since Good Friday, this app has turned into a nightmare. Pre-market and after-hours quotes no longer update properly. I can’t see movements in my watchlist or portfolio unless I open each individual stock. That’s simply unacceptable. It’s been weeks, and this still hasn’t been fixed. On top of that, the charts have significant delays. The lag is so bad that they’re no longer r
16. [R6] 2/5 · US Doesn’t let me use streaming option: For whatever reason, the streaming for after hours doesn’t work anymore. I tried deleting and redownloading the app, nothing works. It’s making me hesitant to trade since using after hours can help make some decisions. Please fix your app and I’ll change back to 5 stars.
17. [R10] 1/5 · US News is not updating today: Need the news
18. [R31] 3/5 · US Fix Streaming Watchlists: 1. Quotes do not update. 2. After hours randomly shows either close, after hours only, or total day. Should only show total day.
19. [R2] 1/5 · US Slow and terrible user interface: Funds transferred over for transactions are placed on a 5 day hold - completely slowing and delaying trades. Terrible user interface. Clunky and buggy. Ancient tech.
20. [R5] 2/5 · US Meh: Would be better if it didn’t take 5 days for money to transfer in to account
21. [R11] 1/5 · US Its horrible, stick to Fidelity: Deposited money, waited a week for it to transfer, missed an investment opportunity, and then found out I couldn’t buy the ETF I wanted the way I expected. The app hides basic account features and the experience was frustrating from start to finish. Poor UI and navigation features make a bad thing worse. Stay away, do not download, and do not give them your money
22. [R20] 1/5 · US Customer insensitive: Etrade has been holding the funds which were supposed to be transferred in 3 days. It has not transferred in even 60 days. Customer service has no idea. There is no escalation or responsible authority to service . It feels like some kind of cash hoarding scam at this firm. Reaching to FINRA and SEC is next step.
23. [R7] 2/5 · US Buggy and incomplete: - Go to an account, select a holding, then select trade to make a purchase, on the next screen the selected account is the wrong account. - There’s no obvious way to transfer funds between accounts. After a few minutes looking around I gave up and used the website.
24. [R15] 2/5 · US Confusing and Flawed: Very difficult to find what you want here. Strange labels and bizarre setup. Plus most actions require you to visit the website. I’m sick and tired of apps being so pointless and weak that they steer you to their website.
25. [R16] 2/5 · US Lacks Important Features: The app overall works well, but there are a few things that are pretty frustrating. Why do I have to re-enable level II streaming quotes EVERY time I sign into the app? Also, no extended hours quotes? And I can’t see any market data without being logged in? I see that there’s a “power E*Trade” app, but why? Why can’t there just be one app that gives us all the features?
26. [R17] 3/5 · US App times out too often: Even though I have the timeout set to 4 hours, it times out after only a few minutes. This doesn’t happen on the Website. Also, the Website has features and data hard to find on the app. Usually, it’s better to use the Website on my phone than the app.
27. [R12] 1/5 · US Badly design, poor customer service: Badly design, poor customer service
28. [R9] 1/5 · US Balances: On the main dashboard, the balances are no longer correct after the latest app update. Tech support useless. No way to submit a ticket.
29. [R22] 1/5 · US Can’t see my investments: Sometimes I open the app and the account tab is completely blank. I can’t see what’s going on with my investments. I have to go manually login on the website instead. This app is so unreliable.
30. [R35] 1/5 · US Bad: E*trade both the website and app are pretty disappointing. It shows my total value of the account without easily separating my cash and stock holding which is super important. I’m constantly unclear what state my trades are in… I wouldn’t be using this if my company didn’t use it. Surprised ppl feel comfortable holding money on an app of this quality.
31. [R53] 3/5 · US What happened to total assets and day’s gain?: These two numbers SHOULD appear at the top of the app when opened. Instead, it just shows xxxxxx in place of the numbers and has done this for months. I have to use the website for this information now and it’s annoying.
32. [R13] 1/5 · US The Worst: The employees at ETrade are the slowest and worst I’ve ever seen and the app isn’t much better. They keep trying to steal the money from my dead daughter’s account and have been giving us the run around for months. Time for a lawsuit. Extremely disrespectful responses as well. They don’t care about you. Go elsewhere.
33. [R126] 3/5 · US Should be able to buy Fractional: It’s OK it’s good for what it is but honestly, I should be able to buy fractional. Instead I had to go to Fidelity so etrade loses out on that business, but I happily give it to Fidelity
34. [R185] 3/5 · US Almost ideal: I got this app as a way to invest, and while it seems to be okay in terms of the cost of fees, it lacks the option to buy fractional shares, which is a real shame and forces new investors to invest all of their money in maybe 3 or 4 stocks.
35. [R202] 3/5 · US Review: No trades in weekends No fractions Would like separate accounts for viewing portfolio differently. Portfolio analytics are too basic.
36. [R18] 3/5 · US Chat Feature: The message feature doesn’t work please fix
37. [R23] 3/5 · US Mostly fine i guess: Just stop asking me to agree to terms of service for push notifications. I don’t want push notifications :( Need to do a better job of disclosing employer stock plan fees
38. [R33] 1/5 · US Terrible for Corporate: This app is the worst of the worst financial tool. It is so stupid and limits portfolio performance review when you are in a corporate stock plan. WHY???? It so dumb
39. [R102] 5/5 · US Unable to scan check: Not able to scan check after latest update
40. [R14] 1/5 · US Horrible: I opened a new savings account with ETrade but could not log in because it would not accept my mobile number for 2 factor authentication. It would not let me link an external account so I tried to deposit a check in the mobile app but that deposit was cancelled
41. [R19] 1/5 · US Impossible to open an account: Had money to invest and was looking forward to it but the process was impossible. Can’t verify my phone number but yet your representative just texted me at it? Need to upload my license and a selfie even though I did it yesterday and already trial funded the account? Guess another brokerage is getting my money. Great reviews until you sort by recent. Go elsewhere
42. [R26] 1/5 · US They have no idea what they’re doing: I tried to open a business brokerage account and everyone I spoke to said different things! They just dragged me on for 2 weeks with different agents saying from “things are fine just wait” to “you need to submit this document…oh, wait, no you don’t” and ultimately someone on the backend rejecting the application. No one has any idea what is actually needed an
43. [R39] 1/5 · US Account closed: My account was closed with no reasoning with funds. They have no history of funds. Would not trust Morgan Stanley.
44. [R280] 3/5 · GB Currency: Developer please note its near impossible to set preferred currency from the drop down list of currencies on an iPhone small screen. Please extend user preferences so preferred currency is always shown by default. Otherwise a great app. Thanks
45. [R283] 3/5 · GB Cannot change currency: When you try to change the currency in your portfolio, it does not change. Even after app updates and running 11.4 of the app (most recent version at time of writing) it still hasn’t been fixed.
46. [R289] 3/5 · GB Good app but let down by settings: Love the app, the functionality is excellent and you with features being added it’s great. Only problem is the settings that just don’t work. Trying to change the currency setting in your overview of holdings doesn’t change, even after many attempts. I’m an international customer and it’s infuriating at times when there is volatility in the prices.
47. [R3] 1/5 · US UPDATE APP: Recently started having glitches. Please update the app and stay on top of it!
48. [R112] 5/5 · US App: App is good