Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

E*TRADE vs Schwab Mobile

E*TRADE 4.7★ · Free to download 55
Winner Schwab Mobile
Schwab Mobile 4.8★ · Free to download 70

Schwab Mobile generally offers a more stable and user-friendly experience for general investing, while E*TRADE struggles with persistent technical issues and a less intuitive interface.

Schwab Mobile is praised for its ease of use and reliability in basic trading and tracking, despite some complaints about real-time data and advanced features. E*TRADE, however, faces significant user frustration due to frequent glitches, login problems, delayed data, and a clunky interface, making it less reliable for active traders.

Head to head

Features and Functionality tieR1R5R12R16
E*TRADE E*TRADE users appreciate its comprehensive tools for investors and market information resources R5. However, many lament missing or broken features like real-time quotes, after-hours streaming, and the inability to buy fractional shares R1R12R16. Some find basic account features hidden and the overall experience frustrating .
Schwab Mobile Schwab Mobile is generally seen as a good platform for investing, with users appreciating its trading and tracking capabilities . However, users frequently request more advanced features, such as real-time quotes, after-hours trading, the ability to purchase CDs, and better news feeds R63. The removal of 'stock slices' was also a point of contention .
Ease of Use and User Interface edge: Schwab MobileR4R9R11R17
E*TRADE E*TRADE receives mixed reviews on its UI. Some users find it easy to understand and intuitive R11R17, while others describe it as slow, clunky, buggy, and having an ancient or poorly designed interface R4. Issues like constant requests to agree to terms, difficult-to-find features, and poor scaling on larger screens are also reported R9.
Schwab Mobile Schwab Mobile is often praised for being user-friendly, easy to navigate, and simple for beginners . However, some users find the interface not well laid out, confusing, or cumbersome . Recent updates have made the portfolio page too busy for some, and others miss the total gain/loss percentage display .
Reliability and Performance edge: Schwab MobileR1R3R7R10
E*TRADE E*TRADE users report significant reliability issues, including frequent glitches, freezing accounts, and login problems with Face ID or passwords R1R7R10. Many complain about delayed or incorrect market data, especially for pre-market, after-hours, and watchlists R1R12R16R25. The app also times out too often R3.
Schwab Mobile Schwab Mobile users report issues with real-time data, with quotes lagging or freezing, leading to missed trading opportunities R63. The app is also described as unstable, with frequent crashes or errors . Some users experience issues with advanced charts not working .
Transfers and Account Management tieR4R13R14R19
E*TRADE E*TRADE users are frustrated by long hold times for transferred funds (5 days or more), which can delay trades R4R13. There are also reports of difficulty linking external accounts, issues with check deposits, and problems transferring funds between internal accounts R14R19R40. Some users also report incorrect balance displays after updates R25.
Schwab Mobile Schwab Mobile users report issues with fund transfers, including cancelled wires with no explanation . A significant complaint is the inability to deposit cash into accounts, with Schwab stating they are not a bank despite branding themselves as one . There are also reports of broken connections to other financial institutions like Fidelity .
Customer Support edge: Schwab MobileR8R25R34R37
E*TRADE E*TRADE's customer service receives negative feedback, with users calling it useless, unresponsive, and unhelpful with ongoing issues R25R34R37. Some report being unable to reach anyone or receiving disrespectful responses R8R37.
Schwab Mobile Schwab Mobile users generally praise Schwab's customer service, noting that they can speak to actual humans and find staff at Schwab outlets helpful . However, some report issues with lack of explanation for cancelled transfers or a lack of responsiveness for specific problems .
Pick E*TRADE if

Pick E*TRADE if you are an experienced investor who values a wide range of market information resources and tools, and are willing to tolerate frequent app glitches and a less polished user experience R5.

Pick Schwab Mobile if

Pick Schwab Mobile if you prioritize an easy-to-use, intuitive platform for general investing and trading, and appreciate responsive human customer service .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Recent reviews for E*TRADE show a strong negative skew, with many 1-star ratings highlighting critical functionality issues that contradict its higher lifetime rating. Schwab Mobile also has recent negative reviews, but they are less severe and more focused on feature requests or minor performance issues rather than critical breakdowns.

Frequently asked

Which app is better for active trading?
Schwab Mobile is generally preferred for active trading, as E*TRADE users frequently report significant delays in quotes, after-hours data, and charts, making it unreliable for timely trading decisions R1R12R16. Schwab Mobile also has issues with real-time data, but its overall stability is less criticized than E*TRADE's R63.
Do either of these apps have issues with money transfers?
Yes, both apps have reported issues with money transfers. E*TRADE users complain about 5-day holds on funds, delaying trades, and difficulties with check deposits or linking external accounts R4R13R14R40. Schwab Mobile users report cancelled wire transfers without explanation and the inability to deposit cash .
Which app has better customer support?
Schwab Mobile appears to have better customer support, with users praising the ability to speak to human representatives and helpful staff . E*TRADE's customer service is frequently described as useless, unresponsive, and unhelpful with ongoing app issues R8R25R34R37.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] E*TRADE 1/5 · US What a nightmare!: Since Good Friday, this app has turned into a nightmare. Pre-market and after-hours quotes no longer update properly. I can’t see movements in my watchlist or portfolio unless I open each individual stock. That’s simply unacceptable. It’s been weeks, and this still hasn’t been fixed. On top of that, the charts have significant delays. The lag is so bad that they’re no longer r
  2. [R5] E*TRADE 5/5 · US Best: I tried the rest and etrade app is the best. It’s made for investors and it has all investors need.
  3. [R12] E*TRADE 3/5 · US Fix Streaming Watchlists: 1. Quotes do not update. 2. After hours randomly shows either close, after hours only, or total day. Should only show total day.
  4. [R16] E*TRADE 2/5 · US Doesn’t let me use streaming option: For whatever reason, the streaming for after hours doesn’t work anymore. I tried deleting and redownloading the app, nothing works. It’s making me hesitant to trade since using after hours can help make some decisions. Please fix your app and I’ll change back to 5 stars.
  5. [R4] E*TRADE 1/5 · US Slow and terrible user interface: Funds transferred over for transactions are placed on a 5 day hold - completely slowing and delaying trades. Terrible user interface. Clunky and buggy. Ancient tech.
  6. [R9] E*TRADE 3/5 · US Mostly fine i guess: Just stop asking me to agree to terms of service for push notifications. I don’t want push notifications :( Need to do a better job of disclosing employer stock plan fees
  7. [R11] E*TRADE 5/5 · US I love this app: Honestly, i think this app has made it easier for me to invest my money and grow it, definitely nice ui and easy to understand, very intuitive
  8. [R17] E*TRADE 5/5 · US Banking of Success: I love this app. Easy to use, easy to navigate. It really helps make and monitor trades so that you can bank on success. I love how you can track purchases in the app as well.
  9. [R3] E*TRADE 3/5 · US App times out too often: Even though I have the timeout set to 4 hours, it times out after only a few minutes. This doesn’t happen on the Website. Also, the Website has features and data hard to find on the app. Usually, it’s better to use the Website on my phone than the app.
  10. [R7] E*TRADE 1/5 · US UPDATE APP: Recently started having glitches. Please update the app and stay on top of it!
  11. [R10] E*TRADE 1/5 · US Login issues: At least twice a month I am unable to log into my account on the app because it says an issue has occur when using Face ID or using my password. When I can login, the app is great, but I consistently unable to log into my account using Face ID or the password. Then the next day it will start working again. Please fix.
  12. [R13] E*TRADE 2/5 · US Meh: Would be better if it didn’t take 5 days for money to transfer in to account
  13. [R14] E*TRADE 5/5 · US Unable to scan check: Not able to scan check after latest update
  14. [R19] E*TRADE 2/5 · US Buggy and incomplete: - Go to an account, select a holding, then select trade to make a purchase, on the next screen the selected account is the wrong account. - There’s no obvious way to transfer funds between accounts. After a few minutes looking around I gave up and used the website.
  15. [R8] E*TRADE 4/5 · US App sucks: My phone can’t update, it’s too old, I can’t log in or reach to anyone. ETrade app sucks bad
  16. [R25] E*TRADE 1/5 · US Balances: On the main dashboard, the balances are no longer correct after the latest app update. Tech support useless. No way to submit a ticket.
  17. [R34] E*TRADE 1/5 · US Badly design, poor customer service: Badly design, poor customer service
  18. [R37] E*TRADE 1/5 · US The Worst: The employees at ETrade are the slowest and worst I’ve ever seen and the app isn’t much better. They keep trying to steal the money from my dead daughter’s account and have been giving us the run around for months. Time for a lawsuit. Extremely disrespectful responses as well. They don’t care about you. Go elsewhere.
  19. [R63] Schwab Mobile 3/5 · US Lag: Quotes are not timely, leading to inaccurate quotes. I've already written a review, but it keeps popping up repeatedly. · translated
  20. [R40] E*TRADE 1/5 · US Horrible: I opened a new savings account with ETrade but could not log in because it would not accept my mobile number for 2 factor authentication. It would not let me link an external account so I tried to deposit a check in the mobile app but that deposit was cancelled

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store