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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Tripadvisor alternatives

Tripadvisor users are looking for alternatives due to app usability issues, including a lack of list view for nearby attractions and frequent crashes. Many also report poor customer service for booking issues and concerns about review authenticity. Alternatives like Expedia and Booking.com offer broader booking capabilities, while Hopper focuses on price tracking.

Why users look for alternatives to Tripadvisor

The alternatives

Expedia
4.8★ · 5,803,762 ratings · Free

Expedia offers a platform for finding deals on travel, with users appreciating the ease of navigation and competitive pricing R55. However, some users report difficulties with customer service, especially when dealing with flight cancellations or changes R60R64.

Better for: Expedia is better for users who prioritize finding good prices and an easy-to-navigate app for booking, provided they are comfortable managing potential customer service issues independently R55.

Head-to-head: Tripadvisor vs Expedia
Hotels.com
4.8★ · 2,261,520 ratings · Free

Hotels.com is praised for its reliable hotel bookings and friendly check-in experiences R66. However, the app is noted for being slow and frustrating, with some users reporting issues with rewards expiring and an inability to reach human customer support R65R67R68.

Better for: Hotels.com suits users who primarily book hotels and value reliable reservations and good on-site hotel staff, but who are willing to tolerate a potentially slow app and limited customer service options R66.

Head-to-head: Tripadvisor vs Hotels.com
Booking.com
4.8★ · 2,039,539 ratings · Free

Booking.com is a useful app for finding and booking hotel stays, with users often finding great deals and appreciating its ease of use R84R86. However, some users have reported issues with double bookings, unhelpful customer service, and problems with car service bookings R79R83.

Better for: Booking.com is better for travelers who prioritize finding a wide range of hotel options and good deals, and who value an app that is generally easy to use for reservations R84R86.

Head-to-head: Tripadvisor vs Booking.com
Hopper
4.8★ · 1,218,102 ratings · Free

Hopper is valued for its price tracking features and ability to help users save money on flights and other travel, with many finding it user-friendly . However, there are significant reports of it being a scam, booking wrong rooms, and having terrible customer service R93R95R97R99.

Better for: Hopper is best for users who are comfortable with potential risks and want to leverage price tracking features to find competitive flight prices and save money, but they should be prepared for possible customer service issues .

Head-to-head: Tripadvisor vs Hopper
Priceline
4.8★ · 1,131,010 ratings · Free

Priceline is praised for consistently offering great deals and competitive rates on hotels and rental cars, making travel planning easier for many users R108. However, some users find the app difficult to use and report issues with inaccurate descriptions, non-refundable bookings, and abysmal customer service, especially when dealing with rental car problems or booking errors R107R109R111.

Better for: Priceline is suitable for users who prioritize finding significant discounts on hotels and rental cars and are experienced with online booking platforms, but they should be cautious with non-refundable options and be prepared for potential customer service challenges R108.

Head-to-head: Tripadvisor vs Priceline
Stick with Tripadvisor if

Users should stick with Tripadvisor if their primary need is to read reviews for places to eat, stay, or visit, as many users still trust its reviews as a source of information for planning R44. It is also useful for finding highly-rated local experiences and tours when they go smoothly .

Evidence note: All alternatives have sufficient evidence from user reviews.

Frequently asked

Why is Tripadvisor's app difficult to use?
Tripadvisor's app is difficult to use because it has removed the list view for nearby attractions and restaurants, forcing users to rely on a clunky map interface R1R33R37. Additionally, some users report the app frequently crashes or locks up R29R39.
Does Tripadvisor offer good customer support for bookings?
No, Tripadvisor does not offer good customer support for bookings, as users report that the company is unhelpful with tour issues and problems, often transferring customers between agents without resolution R21R27.
Are reviews on Tripadvisor reliable?
The reliability of reviews on Tripadvisor is questioned by some users who claim the platform removes negative reviews without cause, preventing consumers from seeing true ratings R31. However, other users still trust Tripadvisor as a source of information when traveling R44.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Tripadvisor 1/5 · US Nothing like breaking a perfect app for no reason: I’ve been using y’all for years, but I’ve got to find an alternative. This mapbox map thing is clunky and unhelpful As a user: I would like to see a list of things to do nearby. Clicking “Nearby” brings me to an infuriating map with no list view. I have no interest in zooming in to various pins on the map & clicking through them. Feels like y’a
  2. [R33] Tripadvisor 2/5 · US Removal of list view greatly reduces the usefulness of the app: Long time user. I have found the app incredibly useful when visiting a new city. Unfortunately the app will no longer show a list of sorted and filtered options. The only way to view results is on a map. I do like the map when looking for things close to me. Unfortunately this map view is useless when looking for options no
  3. [R37] Tripadvisor 1/5 · US NO LIST!: When searching for restaurants the results were available on a map AND a list view. No list anymore, it’s more difficult to navigate the choices.
  4. [R29] Tripadvisor 1/5 · US Buggy: Something Went Wrong Reload Page Reload Button Press the button. Same message. No way out. Deleting app. Obviously designed without user experience expert. Maybe designed by AI or developer or marketing people. Ugh!
  5. [R39] Tripadvisor 1/5 · US App Crashes: This app either locks up or crashes when I’m trying to research something! It’s useless to me! 😠
  6. [R21] Tripadvisor 1/5 · US Won’t help with tour issues: Good place to book tours, but we had lots of tour issues while visiting Italy & TripAdvisor did not help at all. I heard GetyourGuide is more helpful - so I will be using on my next trip.
  7. [R27] Tripadvisor 1/5 · US Dont use this company: This company is unprofessional and inconsiderate of there customers.. they have no issues taking your money and then make you try and resolve issues with tour agents rather through them where the trip or activity was booked. Then they waste your time transferring you from agent to agent which all are of no help and when you try to escalate it they tell you no supervisor is a
  8. [R31] Tripadvisor 1/5 · US FAKE RATING TripAdvisor removes removes they don’t like without cause: Trip advisor doesn’t post ALL reviews that are submitted even if they are 100% truthful based on real experiences with a business. So don’t bother using this site as a consumer because they lie. You are not seeing the true rating of places because they are purposely removing bad reviews without reasonable cause. NO FREE SPEECH
  9. [R25] Tripadvisor 2/5 · US Hiding Rooms for “partners”????: I tried to book a room, there were 6 available but when I tried to get one it sent me to booking.com instead and the price increased by $40 and now it won’t even show me the room.
  10. [R55] Expedia 5/5 · US Best Deals: I love the ease of navigating the App.. always happy with the prices I pay.
  11. [R60] Expedia 1/5 · US Terrible service: Cannot get help when flight get cancelled
  12. [R64] Expedia 1/5 · US Do not recommend: Tried to change time for pick up. Was told to contact car rental. Did that and was told to contact Expedia. So decided to handle it when we picked up the car. We were there 3 hours early and charged an extra $200. For 3 hours! Expedia is an agent for car rental and should not have passed the buck
  13. [R65] Hotels.com 1/5 · US Slowest App Ever!: Don’t download the app it’s frustrating and a joke. It offers rewards that are fake and only rewards themselves by offering higher prices. Use this site on your browser to book anything. The app is the slowest app of all apps. My Motel 6 booking on 7/7/26 was denied due to the kiosk being down. Motel 6 no longer has real reps on site. I would avoid Motel 6 altogether. I got refu
  14. [R66] Hotels.com 5/5 · US Location: Hotel nice a very friendly check in, great great location. Music in the park is less than 10 minutes and very nice area.
  15. [R67] Hotels.com 3/5 · US Slow App: I have been using this app for several years now with no issues up until recently, I have an iPhone 17 Pro Max and have all iOS updates and the app’s updates. It has been running slow for a month or so and I have already deleted the app and installed it again.
  16. [R68] Hotels.com 1/5 · US All rewards expired: Never using the app again
  17. [R79] Booking.com 1/5 · US Do not use for car service: Booking collaborates with unreliable car services like Talixo and allows them to steal money from customers. I booked an airport transfer that was never assigned a driver and was forced to rebook with Uber instead. The transfer was long distance and cost $200, so we are not talking about a cheap trip. I have contacted Talixo twice about a refund with no response and boo
  18. [R83] Booking.com 1/5 · US Double booked: Unbelievably double booked. The undoing process was painful. No refund for two weeks. Horrible experience.
  19. [R84] Booking.com 5/5 · US Easy bookings: Always easy to use and always find great deals on hotel stays
  20. [R86] Booking.com 5/5 · US Useful app to save time and display the best booking options: Good app. It finds the best place for you
  21. [R93] Hopper 1/5 · US SCAM: hopper is a total scam and will tell you that you paid for certain services but you don’t receive them. i will no longer use them nor recommend them. report as a scam
  22. [R95] Hopper 1/5 · US Hoppers terrible customer service: I had an absolutely terrible experience with Hopper. I booked a Le Mans Suite at the Paris Hotel in Las Vegas, but when we arrived, Hooper booked the wrong room. It was just a regular 2 queen room. After over an hour on the phone with their agents, constantly being put on hold (often 10 to 20 minutes at a time), even though the agent said 3-5 minutes. they kept
  23. [R97] Hopper 1/5 · US Scam: this app scammed my family we drove over 8 hours to the hotel just to find out that this app has scammed 14 people including us. we were able to get our money back but we are now stuck at the beach with no place to stay. there is an active investigation on it but they need to shut the app down!
  24. [R99] Hopper 1/5 · US Customer service sucks: Not good customer service
  25. [R107] Priceline 1/5 · US Priceline sucks: Make sure to read any tiny print because they will screw you over. App itself works pretty well.
  26. [R108] Priceline 5/5 · US Priceline is Fabulous!!!: I always find the best rates for rental cars/hotels on this app. Thanks for the discounts!!!!
  27. [R109] Priceline 1/5 · US Beware: Descriptions aren’t accurate and they will not refund you.
  28. [R111] Priceline 1/5 · US Rental car was a nightmare: I admit, I chose a rental car option that was non-refundable. That was my bad, but I ended up with a rental car company that was a total nightmare because of Priceline. The rental car company charged more than half of what I initially paid to rent the car, because I had to add an extra day. What to know why they charged it? Because not all the fees were accounted for
  29. [R44] Tripadvisor 5/5 · US A site to trust: Always use Trip Advisor when we’re traveling and looking for hotels or places to eat - we trust the reviews.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store