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Updated July 2026 · real, multi-region App Store reviews
Better options than

Shell alternatives

Shell app users frequently encounter technical issues, including payment failures and login problems, leading them to seek alternatives. Many also report difficulties with rewards not applying correctly or inaccurate gas prices. Alternatives like Upside and GasBuddy offer broader station coverage and more reliable cash back, while specific brand apps like 7-Eleven provide loyalty programs for their own stations.

Why users look for alternatives to Shell

The alternatives

Fuel Rewards® program
4.7★ · 682,751 ratings · Free

The Fuel Rewards® program app, while being phased out in favor of the Shell app, was previously appreciated for its direct display of fuel prices on the map and its functionality R3R26R33. Users loved the program for discounts and exclusive use of Shell gas .

Better for: This alternative is primarily for former users who preferred the older Fuel Rewards app's interface and map features, especially the ability to see prices directly on the map R3R26R33. However, many users are now experiencing login issues and crashes, indicating it is no longer a reliable option R51.

Head-to-head: Shell vs Fuel Rewards® program
Upside
4.8★ · 668,997 ratings · Free

Upside offers cash back on gas, groceries, and restaurant purchases, providing a way to earn money or gift cards on everyday spending R66R69R75. Users report earning significant amounts, with some making around $100 a month R67R75.

Better for: Upside is better for users who want to earn cash back at a wider variety of gas stations, grocery stores, and restaurants, not just Shell R66R69R75. It suits those who are willing to submit receipts and track offers, especially if they drive frequently or use a company vehicle R69R75. However, some users report issues with bonus offers not being honored and receipts not being verified R65.

Head-to-head: Shell vs Upside
Murphy Drive Rewards
4.8★ · 534,726 ratings · Free

Murphy Drive Rewards allows users to earn points for gas and in-store purchases at Murphy USA and Murphy Express locations, which can be redeemed for cents off gas or free items R81.

Better for: This app is for users who frequently fuel up at Murphy USA or Murphy Express stations R81. However, many users report severe issues with logging in, signing up, and receiving verification codes, making the app largely unusable for them R79R80R82. There are also concerns about points being stolen due to the phone number-based login .

Head-to-head: Shell vs Murphy Drive Rewards
GasBuddy
4.7★ · 447,454 ratings · Free

GasBuddy helps users find real-time gas prices and offers discounts and rewards, especially for those who become GasBuddy+ members . It also provides vehicle recall information .

Better for: GasBuddy is better for users who prioritize finding the lowest gas prices across various stations and want access to discounts and rewards . It's useful for travelers who need real-time pricing . However, users should be aware that prices may not always be accurate as they rely on user updates R93. Some users also find the number of notifications annoying R95 and report issues with logging in via Facebook or adding vehicle information R94.

Head-to-head: Shell vs GasBuddy
7-Eleven
4.8★ · 431,685 ratings · Free

The 7-Eleven app offers rewards and discounts on gas and in-store purchases, making it convenient for those who frequent 7-Eleven locations R108R110.

Better for: This app is better for users who regularly purchase gas and other items at 7-Eleven stores and want to take advantage of their loyalty program R108R110. However, many users report issues with rewards not applying, points disappearing, and the app freezing or becoming unusable R107R109.

Head-to-head: Shell vs 7-Eleven
Stick with Shell if

You should stick with the Shell app if you exclusively buy Shell gas and have found the app to consistently work for you, especially if you benefit from specific discounts like a 10€ discount or have an elite card that provides benefits .

Evidence note: The 'Fuel Rewards® program' and 'Murphy Drive Rewards' alternatives have too many reviews indicating severe, widespread functionality issues (login failures, crashes) to be confidently recommended as reliable alternatives at this time.

Frequently asked

Why is the Shell app not working for me?
The Shell app frequently experiences technical issues, including payment processing failures at the pump, automatic logouts, and difficulty logging back in R1R4R9R10. Users also report that rewards often do not apply correctly, and customer service is unhelpful R20R28R34R38.
Does the Shell app show accurate gas prices?
Some users have reported that the Shell app displays inaccurate gas prices, with discrepancies of up to $1/gallon compared to the actual pump prices R16. Additionally, the app's map functionality has been criticized for not readily showing prices, requiring users to click into individual stations or scroll through a list R3R26R33R44.
Can I earn cash back on gas with other apps?
Yes, apps like Upside allow you to earn cash back on gas purchases, often in addition to groceries and restaurant spending R66R69R75. Users have reported earning significant amounts, sometimes around $100 per month R67R75. GasBuddy also offers discounts and rewards, especially for GasBuddy+ members .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Shell 1/5 · US Buggy: Pay at pump processing is very buggy. Couldn’t process transaction in store or at pump😡
  2. [R4] Shell 1/5 · US Will gladly take your money: Every time I use the app, it takes the surcharge and takes forever to give that money back because for some reason it just does not want to connect to my car and charge correctly so I end up having to cancel and wait up to 15 days
  3. [R9] Shell 3/5 · US When it works, it’s real good: The app makes it easy to pay at a Shell station. It’s very finicky though. Prepare for hiccups or technical difficulties during purchasing and no way to get out of the loop. It also has a purchase limit per day, so it’s not great for long road trips. It also hasn’t been keeping tabs on my rewards to the next status level. I’d give this an average rating, which is “it
  4. [R27] Shell 1/5 · US Not all that: Started good but pay at the pump doesn’t 50% of the time . Pay inside failed also. Didn’t get the race day discount or credit towards platinum status a few times. They sent an email to make you search for help that makes you more frustrated than standing at the pump trying to fuel up while other people wait in line giving you the stink eye, I downgraded my opinion of this app for add
  5. [R10] Shell 1/5 · US Brings surprises and inconvenience: App automatically logged the user out from time to time, showing incorrect information of the pump (e.g., pump in use) and hence exceeded purchases that ban the user from pumping gas. Never improved for years.
  6. [R14] Shell 1/5 · US Shell has somehow made logins difficult: Used to have Fuel Rewards for many years. Then the Shell App came around (genius to have 2 apps /s). Linked my FR to the Shell app once… then stopped working due to e001 error. Tried deleting accounts to recreate and now it complains my mobile is in use. Way too much aggravation for a few cents off.
  7. [R18] Shell 1/5 · US Impossible to enter password on iPhone SE 3rd gen: They didn’t test this on all platforms because the password field that must be entered is covered up and can’t be reached. Deleted.
  8. [R19] Shell 1/5 · US Not resetting my password: I tried 10 times and I reset the password, but it still saying reset the password 😔
  9. [R6] Shell 3/5 · US Rewards: Still waiting on my 5 cents off a gallon of gas been waiting for 4years
  10. [R15] Shell 5/5 · US App is flaky at best: They’ve tied the Fuel Rewards app with this Shell app. Since then none of my fill ups are being recognized. To the developer please reference the Exxon Mobile app for a useful and functional app. Please do better Another attempt using app. It allows you to go through the motions to pay with card but it doesn’t allow fuel discount App is a scam
  11. [R21] Shell 2/5 · US Rewards don’t count: Every time that fuel up the tank, you need to get in contact with fuel rewards team to manually add your rewards. Painful.
  12. [R28] Shell 1/5 · US Absolutely the worst rewards program: I have my account linked and never ever receive my fuel rewards toward the price per a gallon. Shell is a joke please stay far far away from they lure you in with big rewards but they never apply! Such a total scam. We need to report them to the FTC for false advertising. I’ll be submitting my claim today. Here we come class action lawsuit
  13. [R3] Shell 3/5 · US Disappointed with map: This map is a step backwards when compared to the Fuel Rewards map. The prices are not readily seen on the map as one needs to push into each station or look at the list of stations. The FR map really needs to be ported to this app.
  14. [R26] Shell 2/5 · US Station gas prices display: The new Shell app is not as good as the old Fuel Rewards app. I prefer how the FR app shows the fuel prices directly on the map. With the Shell app you now have the extra step of scrolling through the station list to find the lowest priced stations after accessing the map. I will continue to use the FR app until this bug is fixed in the Shell app.
  15. [R33] Shell 1/5 · US Downgrade vs Fuel Rewards: No prices on the map? The FR shows the prices on the map. This app does not.
  16. [R44] Shell 1/5 · US No prices: Doesn’t show the prices for fuel, what’s the point of it app
  17. [R20] Shell 2/5 · US Poor customer service: The app doesn’t always work and trying to get customer service to respond is a joke. I literally gave up on customer service.
  18. [R29] Shell 1/5 · US Junk nowadays: I’ve used this app for several years with no problems until now. Shell and Imprint have joined together to create a disaster! Shell took my card out and now I can’t add the new card. Imprint and Shell are both blaming the other company for this. Can’t get a strait answer from no one so I’ll just be done with both companies from here on out. Thanks a lot Shell for messing a good thin
  19. [R34] Shell 1/5 · US Discounts are fake and customer service is useless: I’ve linked Fuel Rewards, I’ve contacted customer service, I’ve change me my payment methods… nothing I do will actually activate the discounts displayed in the app. It’s false advertising and I’m sick of it.
  20. [R38] Shell 1/5 · US Big lie: I got emails telling I would get 10 cents per gallon off. Didn’t happen. I got email telling me my next refill id get 20 cents off. Each time I fillled up buying more than 10 gallons . Sometimes close to 20 gallons and 5 cents is all the discount I got. The app did not link the supposed bigger discount. I called support and they were no help.
  21. [R16] Shell 1/5 · US False Prices: With gas prices sky rocketing im sure lots of people are using the in app feature to find the best price. Unfortunately, this app is inaccurate by $1/gallon. Pretty ridiculous if you ask me. I drove 7miles to fill up (makes sense because I'm in a Prius with high mpg) from E to save some bucks turns out I payed full price due to the app inaccuracy.
  22. [R51] Fuel Rewards® program 1/5 · US Continued crashing: The app in past 3 months keeps crashing and logging me out and will not allow me to log back in. I have uninstalled and reinstalled to help with issue but now I get an error and won’t even load or let me login. Even trying to go through Shell App it reacts the same. App is long overdue for an app refresh and stability improvements.
  23. [R65] Upside 1/5 · US Misleading offers: App never honors bonus offers- there is always some “couldn’t verify receipt or purchase” when the documents work every time for normal purchases. Manual review of the purchases do not honor bonus offers, and ends up “you need to do another purchase and can’t get the bonus again that we didn’t honor”.
  24. [R66] Upside 5/5 · US Upside Is Wonderful!: Such an easy app to get money or gift cards for buying gas or using restaurants that you’d spend money on anyway!
  25. [R67] Upside 3/5 · US Good early but not for long: Was well worth it early on in the experience. I made about $100 back and that was nice to have. After a couple months, now I’m seeing $.01 and $0.03 back per gallon on my usual stops and it’s just not worth the hassle at that point. One of the stations locally has $.11 back per gallon but I could never get redemptions approved there (hey Casey’s). So get it and use
  26. [R68] Upside 2/5 · US This app isn’t too much worth it to me.: You can save gas, but if you go to a specific restaurant or gas station often the amount of cash back you can earn goes down. Sometimes after a while you can’t use that specific gas station or restaurant for a couple days, I mean you can you just won’t be able to earn rewards from it, because you exhausted it (used it too much). So earning cash back will in
  27. [R79] Murphy Drive Rewards 1/5 · US Issues: I’ve been having issues with the app for a few months now about turning off the vpn on my phone and then try to reload the app back up on my phone. Still not working.
  28. [R80] Murphy Drive Rewards 5/5 · US Scam: Wont let you sign up or login. Have tried multiple times. Everyday the store associate says I have tons of points available and to use them but can’t without the app….. that doesn’t work. Waste of time
  29. [R81] Murphy Drive Rewards 3/5 · US Good for things and maybe a waste: Ive used the murphy app and rewards for years. I like that it keeps working and you can rev up to get points every week to get a free pop or cents off gas. However, these sweepstakes they do from time to time may just be a way for someone to waste their points. Ive not heard of anyone ever actually winning and I definitely haven't won anything so maybe just use y
  30. [R82] Murphy Drive Rewards 1/5 · US App is trash: It will never let you get past after you put your information in
  31. [R93] GasBuddy 1/5 · US NOT ACCURATE: I’ve given this app so many chances but I’m done. The app is NEVER updated. Always shows that there is cheap prices but when you drive there the prices are always way higher.
  32. [R94] GasBuddy 4/5 · US Great but some problems and wanting answers: This app is great if you’re logged in. I ran into some trouble. I can’t seem to add my vehicle. I put in the year, make, and model and then it goes to the log screen for 1 second and goes back to the “add your vehicle” page. I don’t know if that’s a glitch or not. Another problem is connecting to Facebook. I don’t know what is going on but it says tha
  33. [R95] GasBuddy 3/5 · US Meh: Its a good app but these constant deals, specials and bonuses are annoying when you’re trying to quickly get gas prices.
  34. [R96] GasBuddy 1/5 · US favorites prices?: why you hiding them?
  35. [R107] 7-Eleven 1/5 · US 711 rewards are a lie and a scam: There hasn’t been one time that I get the rewards at the pump that the app says I will get. It’s a waste of time. 711 app is a scam and waste of time. I will start getting my gas elsewhere, where they honor their rewards, and not lie about it.
  36. [R108] 7-Eleven 5/5 · US Oh thank heavens: Good job overall customer service and incentives 👍🏽
  37. [R109] 7-Eleven 1/5 · US Rewards points: The points don’t stay which is annoying asf had over 1000 and boom it’s gone.
  38. [R110] 7-Eleven 5/5 · US Cheap and easy: Just like I like it
  39. [R69] Upside 5/5 · US Free $$.: I use Casey’s gas. Get their rewards and cash back from Upside. Double bonus!! Made over $220 free money. I download Amazon gift cards and free stuff!! Love it!!
  40. [R75] Upside 5/5 · US Great for saving: I make typically around $100 a month. Especially driving a company vehicle with a fleet card. My local grocery store and a couple of my favorite restaurants give cash back too. The app gets better all the time

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store