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Updated July 2026 · real, multi-region App Store reviews
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TurboTax alternatives

TurboTax users often look for alternatives due to unexpected fees, poor customer support, and software bugs. Alternatives like TaxSlayer and H&R Block offer different pricing models and support options, catering to various user needs.

Why users look for alternatives to TurboTax

The alternatives

H&R Block Tax Prep
4.8★ · 115,688 ratings · Free

H&R Block Tax Prep is an alternative for users seeking a more traditional tax preparation service, especially those who prefer in-person assistance or have complex tax situations that benefit from professional guidance R57. Users who have switched from TurboTax appreciate its pricing and find it a viable option R52.

Better for: This alternative is better for individuals who prefer the option of in-person tax assistance, value professional guidance, or are looking for a potentially cheaper alternative to TurboTax R17R52R57. It may also suit those who have had negative experiences with TurboTax's online-only support R52.

Head-to-head: TurboTax vs H&R Block Tax Prep
MyBlock
4.6★ · 57,838 ratings · Free

MyBlock is the mobile app for H&R Block, allowing users to manage their tax filing process. While some users find it useful for filing, it has limitations, such as requiring a web browser for certain functions like changing addresses or printing returns R51R53. Users have reported issues with dead links, difficulty adding documents, and problems with the Emerald Card R53R55.

Better for: MyBlock is better for existing H&R Block clients or those who primarily need to file federal taxes through the app and are comfortable switching to a web browser for state filing or document access R53R58. It may suit users who appreciate the convenience of managing some aspects of their taxes on a mobile device but are prepared for potential app limitations R51R53.

Head-to-head: TurboTax vs MyBlock
TaxSlayer
4.8★ · 20,574 ratings · Free

TaxSlayer is presented as a straightforward and easy-to-use tax filing app, often cited as a cheaper alternative to TurboTax R69R72. Users appreciate its simple setup and lower costs, with some noting it's set up similarly to TurboTax but at a fraction of the price R69R72. However, some users report issues with unexpected charges, difficulty accessing or printing documents, and navigation problems R65R68R71.

Better for: TaxSlayer is better for first-time users or those with relatively simple tax situations who prioritize cost savings and ease of use R69R72. It suits users looking for a more affordable option compared to TurboTax, provided they are aware of potential issues with document access or unexpected state filing fees R67R68R71R72.

Head-to-head: TurboTax vs TaxSlayer
Keeper
4.8★ · 12,785 ratings · Free

Keeper is designed to help small business owners and freelancers track deductions and file taxes, with users praising its ease of use for managing business expenses and filing R83R91. It offers a tax pro service that some find knowledgeable and less expensive than local options R83. However, some users report issues with unexpected charges, high subscription costs (up to $400), login problems, and connectivity issues with bank cards R79R81R82.

Better for: Keeper is better for photographers, small business owners, and freelancers who need assistance tracking deductions and filing business taxes R83R91. It suits users who value an app that simplifies expense tracking and are willing to pay a subscription for specialized tax support, provided they are cautious about potential billing issues R79R83R86R91.

Head-to-head: TurboTax vs Keeper
TaxCaddy
4.5★ · 8,562 ratings · Free

TaxCaddy serves as a platform for organizing tax documents and communicating with a tax accountant, with users finding it helpful for gathering and submitting documents R94R106. It aims to streamline the process of working with a professional, offering features like document uploads and communication tools R94R106. However, the app is frequently criticized for being unintuitive, buggy, and having issues with document uploads, smart links, and multi-factor authentication R93R95R96.

Better for: TaxCaddy is better for individuals who work with a tax accountant and need a dedicated platform to securely share and organize their tax documents R94R106. It suits users whose primary goal is to facilitate communication and document exchange with their tax professional, provided they are prepared to navigate potential software bugs and unintuitive features R93R95.

Head-to-head: TurboTax vs TaxCaddy
Stick with TurboTax if

You should stick with TurboTax if you have simple taxes and have consistently found their free version easy and trustworthy in the past R7. It can be helpful for first-time filers who appreciate a guided process, as long as they are cautious about potential upsells R7.

Evidence note: MyBlock has some negative reviews regarding functionality and cost, making it less clear who it consistently benefits beyond existing H&R Block clients R51R53R55.

Frequently asked

Why do users switch from TurboTax to other services?
Users switch from TurboTax primarily due to unexpected fees, poor customer service, and software issues R1R2R3R4. Many report being charged for services they believed were free or being forced into more expensive plans, with costs ranging from $70 to over $350 R17.
Is TaxSlayer a cheaper option than TurboTax?
Yes, TaxSlayer is often cited by users as a cheaper option than TurboTax, with some reviews stating it is 1/5 the cost R72. However, some users have reported unexpected charges for state returns, such as $46 or $140, or finding it overpriced compared to other apps R67R68R71.
Who is Keeper best suited for?
Keeper is best suited for small business owners, freelancers, and individuals with self-employment income, such as photographers, who need help tracking deductions and filing taxes R83R91. Users praise its ability to simplify expense tracking and offer tax professional support at a lower cost than local options R83R86R91.
Does TaxCaddy help with filing taxes directly?
TaxCaddy does not directly help with filing taxes itself; instead, it functions as a platform for organizing and securely sharing tax documents with a tax accountant R94R106. It aims to streamline the communication and document exchange process between clients and their tax professionals R94R106.

What reviewers actually said

Built only from these 106 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R7] TurboTax 5/5 · US Very helpful: I love turbo tax because they are trustworthy and easy. I’ve used turbo tax for years. The free version because my taxes are easy, no brainer every year until this year. I had a 1099. It made it a bit more difficult. They only thing I did Not like was the scare tactics they used to get me to upgrade upgrade upgrade. I barely made $27,000. and as you know that’s not much money for
  2. [R12] TurboTax 1/5 · US Scam: I chose the free version but turbo tax picked the TurboTax Online Do It Yourself Premium 2025 which is an extra $139. Won’t let me switch because they claim I already paid but I haven’t even filed yet. Wouldn’t recommend to anyone.
  3. [R16] TurboTax 1/5 · US Not happy at all: I usually file with these guys every year. And every year there is an option to file free ad they advertise on tv. Well, this past year when I filed, I get an email saying that my bank will be charged $119.00 for a deluxe option that I never wanted and never selected. I’m moving on from these thieves. They are no better than the IRS. I learned my lesson. I just wanted let everyon
  4. [R17] TurboTax 1/5 · US No more. H&R Block is cheaper: It USED to be good. This year I had to buy the $350 tax package. $350!!! I’ve used turbo tax since the first year available For single use software!!!! Ive been rejected 3 times now. Their “expert advice” (yes I have unlimited help!) sits there asking me stupid questions for 30 minutes that have nothing todo with the problem
  5. [R3] TurboTax 3/5 · US Disappeared: My turbo tax expert hasn’t messaged me in a month and I finally called to get reassigned and now the calls just drop when I get call backs. When I do get people they are nice, just likely will do my taxes in person next year after this experience. 5/18 update I ended up getting a great expert to help - sadly, I signed up in April for the $150 offer and the price ended up being $536.
  6. [R4] TurboTax 1/5 · US Terrible help after service: I did the payment plan option to make monthly payments for what I owed and it has been a nightmare ive talked to probably over 50 different people in the last 3 months and the bank and nobody can answer what the issue is thay say it good but the payment does not go through and if you schedule a call for help and don’t answer with in 5 seconds there are suddenly no long
  7. [R6] TurboTax 1/5 · US Just go to a person: The AI chat bot it’s no help. I’ve been waiting on my returns for months and turbo tax helper does absolutely nothing. I can’t believe I paid my own money to do my own taxes. Just pay a human person to do them. This is not longer the convenience it was when it was free.
  8. [R19] TurboTax 1/5 · US Longtime user no more: I’ve used TurboTax for years and appreciate the convenience of it having my tax history, BUT I WILL NOT BE USING IT AGAIN. This past year, I used the tax expert to do my taxes and encountered so many problems with the expert, the software, and the website that it cost me time and money. I’ve given detailed feedback to TurboTax and they don’t care and don’t take ownership of
  9. [R1] TurboTax 1/5 · US Needs an update for IPad 9th gen: Not able to click on any of the bottom options in order to continue because of the bottom row options.
  10. [R21] TurboTax 1/5 · US They incorrectly filed my taxes.: I’m a single person with no dependents who owns no property and has had one employer. I received a letter from the IRS shortly after filing my 2025 taxes (on time) with a $100+ penalty for miscalculating my 2025 taxes (I already paid $2,800.) TurboTax is supposed to have a penalty guarantee for this kind of thing, but I’ve received no help at all and only get AI
  11. [R32] TurboTax 1/5 · US Bad Product, Worse Service: During review, the software consistently showed that I owed around $6.5k in federal taxes, with an underpayment penalty around $37. After filing, without changing anything, the final filed return showed a liability closer to $10k and a dramatically higher penalty. After escalation, TurboTax attributed part of the issue to a dependent care benefits entry. However, tha
  12. [R37] TurboTax 1/5 · US Terrible this year: Software kept looping. This year was the worst!
  13. [R2] TurboTax 5/5 · US Scam: I didn’t receive my refund as promised under the terms of service., but yet you’re still attempting to charge me for an early refund Witness me. See you in court
  14. [R5] TurboTax 5/5 · US 2025 Federal & State: Where kid my refund - State?
  15. [R8] TurboTax 1/5 · US Gotnothingoutifthedeal: So I have used turbo tax before and I am noticing a pattern that I don’t like. Turbo tax each time says I am due a refund but I never receive one for various reasons. Turbo tax gets there money 212 dollars and I get nothing. By the way turbo tax uses an ACH withdrawal from my bank account in the middle of the night to make sure they get paid while I get nothing seems unfair
  16. [R10] TurboTax 1/5 · US Low refund: How can someone with 40k a year only get a couple hundred back. Please explain this to me in great detail cause it doesn’t make sense.
  17. [R52] MyBlock 5/5 · US I Highly Recommend: I have been with Turbo Tax since 2014, but they became so greedy and deceitful the last two years. I didn’t receive my full federal refund for 23, 24 due to some tech problems they had; this year they required extra $200, besides their expensive fees, so their “expert” reviews my health insurance information. I abandoned them and turned to H&R. I hope I will not be disappointed
  18. [R57] MyBlock 5/5 · US Since 1996: Frida Cohan best Tax Agent at her job. She guide me and never let me down. Her staff is wonderful and love getting my taxes done every year with her. If you thinking about it!! Just do it with H&R Block it’s worth every penny.
  19. [R51] MyBlock 2/5 · US Pseudo sincerity: You should know, they will overhype their app, keeping it up to date FOR security, etc, but even the most basic functions (e.g. changing your hone address), they force you to the browser to do so.
  20. [R53] MyBlock 3/5 · US Doesn’t fully work…: None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%
  21. [R55] MyBlock 4/5 · US Sucky Control Features: Still in progress of editing my taxes but cannot add other documents like going back to add 1099-DIV & 1095-C. The links are all dead or not available. Thumbs down! 👎
  22. [R58] MyBlock 1/5 · US Scammy: Awful experience. First of all, I was only able to do my federal thru the app. Second, I had to do the state portion thru web browser, then it tried to force me to choose a ‘tax pro’ that I needed to see in person. The single worth tax experience of ALL TIME.
  23. [R65] TaxSlayer 1/5 · US Can I say I’d rather clean toilets all day than do taxes: Forget about trying to access or print your taxes! Logged in 20 times App just trying to EXTRACT MY OWN INFORMATION!Guess you better just plan to get your own transcript from the IRS!
  24. [R67] TaxSlayer 3/5 · US Payment: I think $46.00 payment for a state return especially where I get zero money money back from the state and I’m 100% Disabled, I think is HORRIBLE!!!!!
  25. [R68] TaxSlayer 1/5 · US Automatically Upcharged me: Charged me $140 dollars after I chose the $0 option does not make any sense and the customer service was no help in tracing the funds ! Not recommended
  26. [R69] TaxSlayer 5/5 · US Great App: So straightforward. Especially for a first-time user. Thank you
  27. [R79] Keeper 1/5 · US Not free like ads said: The ads said it was a free to use app it’s not,I can’t afford a $200 subscription or $400 when I will only get $72 also said my file went through but LIED scammers
  28. [R81] Keeper 3/5 · US Login issues: I had an account. Been logged out for a while but tried to log back in and its giving me issues. Was supposed to send a code to my email to login and access my original accobut has been sending me into a loop. Damn code wont come through to my email. Very frustrating when trying to access your files for other personal reasons. Geez.
  29. [R82] Keeper 1/5 · US A SCAM & FRAUD: Keeper Tax is a fraud. They offer you a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.
  30. [R83] Keeper 5/5 · US Great For Small Business: I’m so glad that I found Keeper! My tax pro was very knowledgeable and helpful with making sure what all they had to offer. I paid the yearly subscription which was way less expensive than going to someone locally. Now I am not afraid to do my taxes anymore!
  31. [R93] TaxCaddy 1/5 · US Horrible app: Terrible on an iPad. Absolutely awful.
  32. [R94] TaxCaddy 5/5 · US Phone optimized: Clear, communication platform
  33. [R95] TaxCaddy 3/5 · US Uploaded material lost before saved.: I was uploading multiple documents by photos and when updating the tax year, the uploaded material “vanished,” going to the bottom of my iPad screen. I am unable to retrieve it. Help!
  34. [R96] TaxCaddy 1/5 · US Awful Software: My financial advisor wants me to use this but so far it’s unusable. I can’t find a major institution like fidelity and the autofill passwords function doesn’t work. Very frustrating.
  35. [R71] TaxSlayer 1/5 · US tried charging me 150$ for state taxes: just tried again and its still over priced, the other app im using now costs 55$... it costs more than the actual taxes costs
  36. [R72] TaxSlayer 5/5 · US The New Turbo Tax: Set up identically to turbo tax, but 1/5 the cost. Will be using them moving forward!
  37. [R86] Keeper 5/5 · US 5 stars: Great price and easy process
  38. [R91] Keeper 5/5 · US Best Experience: As a Photographer I’ve been using this app for years! I can say for a fact it’s the easiest experience I’ve ever had with both tracking my deductibles and filing my taxes. I highly recommend this app to everyone.
  39. [R106] TaxCaddy 5/5 · US Tax Caddy, I was skeptical at first: My accountant emailed the request to download the mobile app for TaxCaddy to help me organize my taxes on time to file April 15. I was skeptical at first, but after using it just a few times, and for a few hours I found it immensely helpful, easy to learn, and apparently, quite confidential and encrypted. I’m not the greatest record keeper, but with prompts f

Synthesized from 106 recent App Store reviews · updated July 2026 · View on the App Store