Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TurboTax vs MyBlock

TurboTax 4.8★ · Free + IAP 40
Winner MyBlock
MyBlock 4.6★ · Free to download 70

For most users, MyBlock appears to be the better choice due to its more transparent pricing and fewer reports of unexpected fees, especially for those with simpler tax situations.

TurboTax, despite its high lifetime rating, faces significant recent criticism regarding its pricing, hidden fees, and aggressive upsells, pushing many users to seek alternatives. MyBlock, while having fewer reviews, is seen by some as a more straightforward and affordable option, particularly for those who find TurboTax too expensive.

Head to head

Pricing and Value edge: MyBlockR1R2R6R12
TurboTax TurboTax users frequently complain about high and unexpected fees, with many reporting charges of $100 to over $300, even for simple returns or services that were previously free R1R13R17. Many feel forced into paid upgrades for basic forms or assistance, leading to a perception of being scammed R1R2R12R19.
MyBlock While there are no direct reviews on MyBlock's pricing in the provided set, one TurboTax reviewer explicitly states that H&R Block (MyBlock's parent company) offers more forms for free compared to TurboTax R1. Another TurboTax user considered H&R Block as a cheaper alternative R6.
Ease of Use edge: TurboTaxR2R8R13R15
TurboTax TurboTax is generally considered easy to use for simple taxes by long-time users R2R8. However, recent reviews highlight issues like slow performance, repetitive questions, and loops in the process . Some also struggle with navigation, especially when trying to avoid paid upgrades or finding specific options R13R15.
MyBlock There are no specific reviews on the ease of use for MyBlock in the provided set.
Reliability and Accuracy tieR3R5R7R8
TurboTax TurboTax has received complaints about inaccurate filings leading to IRS rejections or reduced refunds R3R5. Some users reported issues with their account being lost, forms disappearing, or needing to amend taxes due to errors R7R8R15. There are also reports of buggy software and issues with e-filing .
MyBlock There are no specific reviews on the reliability or accuracy of MyBlock in the provided set.
Customer Support tieR3R5R7R19
TurboTax TurboTax's support system is a major point of contention, with users reporting ineffective and time-consuming interactions R3R7. Many state that support is difficult to access without upgrading to a paid service, and even then, the help received is often unhelpful or leads to further charges R5R19.
MyBlock There are no specific reviews on MyBlock's customer support in the provided set.
Pick TurboTax if

Pick TurboTax if you have very simple taxes and have historically used their free version successfully, or if you are willing to pay for their premium services and have had positive experiences with their expert help in the past R2R8.

Pick MyBlock if

Pick MyBlock if you are looking for a potentially more affordable and transparent filing option, especially if you have a straightforward tax situation and want to avoid unexpected fees R1R6.

Evidence note: The evidence for MyBlock is very limited, relying primarily on indirect comparisons from TurboTax reviews. The vast majority of reviews provided are for TurboTax, and they are overwhelmingly negative, skewing recent perceptions despite its high lifetime rating.

Frequently asked

Is TurboTax truly free?
Recent reviews indicate that TurboTax is often not truly free, even for simple tax situations or low incomes, with many users reporting being charged $40 to over $300 for filing, or being forced into paid upgrades R1R17R27R28.
How does TurboTax's pricing compare to H&R Block (MyBlock)?
According to some TurboTax users, H&R Block online offers more forms for free that TurboTax charges for, such as filing unemployed income, which can move a user from a free option to almost $100 on TurboTax R1. Many TurboTax users are considering switching to H&R Block due to TurboTax's high and hidden fees R1R6R26R41.
What are common complaints about TurboTax customer support?
Common complaints about TurboTax customer support include ineffective systems, long wait times, being passed between multiple experts, and being refused help unless upgrading to a paid service R3R5R7R19.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] TurboTax 1/5 · US TOO EXPENSIVE!!!: H&R Block online is better!!! more of the forms that TurboTax charge are free on H&R Block. You don’t have to pay for filing unemployed income moving you from the free option to almost 100 bucks. Your better off going to an office and filing. Your getting ******* anyway, may as well have an actual person in the room.
  2. [R2] TurboTax 5/5 · US Very helpful: I love turbo tax because they are trustworthy and easy. I’ve used turbo tax for years. The free version because my taxes are easy, no brainer every year until this year. I had a 1099. It made it a bit more difficult. They only thing I did Not like was the scare tactics they used to get me to upgrade upgrade upgrade. I barely made $27,000. and as you know that’s not much money for
  3. [R6] TurboTax 5/5 · US First time doing taxes: This was my first time doing taxes and I would definitely recommend it. Since it was my first time and i’m not that well educated on this subject i decided to go in person and get help with someone. She told me i would be returned $500 but she was charging me $250 for her service- I was shocked by the price she was charging me and starting exploring other options. I decide
  4. [R12] TurboTax 2/5 · US Scam-like Services (Be mindful investors): I used to have no problem using TurboTax, it was easy for me to file my own taxes. But if you find yourself getting caught up in clicking on assistance throughout your tax session you may find yourself getting charged extra for using TurboTax. I understand that you are utilizing a tool that is given to you and somewhere in the fine print that is the reaso
  5. [R8] TurboTax 5/5 · US TurboTax is great unless you get Andrew C: Been using TurboTax for about 9 years now and usually have an easy time doing my taxes. Highly recommend it to anyone. However; my wife used TurboTax and decided to pay for a professional to do them for her. Andrew C. did my wife’s taxes and seemed to do a fine job at first. This was in March, at least a month before tax day. He calls a week later and s
  6. [R13] TurboTax 1/5 · US Greedy asks for more money than a real CPA: Nothing about my return is complicated. Turbo tax hides ways to lower fees on purpose trying to get you to stay on higher price (it hides options that are lower price on purpose which is evil). Not only that they charge $40 extra on top of $300 just to direct deposit your refund. This company needs to go bankrupt under. Will never use turbo tax again in
  7. [R15] TurboTax 1/5 · US Not worth it, Expensive for frustrating Experience: You have to consent to give your information on multiple forms. One of them is standard and the others are giving or selling your info. No good. I finished, paid, got confirmation and then two days later a get an email saying taxes were not finished. I had to go back in to fix it and now it’s late. I had a hard time with duplicate states showing
  8. [R3] TurboTax 1/5 · US Ineffective support systems: I will not belabor the nightmare TurboTax put me through to correct a simple error that resulted in the IRS rejecting my taxes. An error created by the initial full service tax preparer. It took several hours over 4 days on the phone with half a dozen different people to complete a simple, trivial task. Needless to say, TurboTax clearly needs better customer relatio
  9. [R5] TurboTax 1/5 · US sucks: I filed with turbo tax and they estimated a 2k refund then the irs reduced it to $300 because turbo tax filed it in wrong with the documents i gave them. Made me pay $100 just to file because they wouldn't allow me to file online. Called them and refused to help me saying i have to upgrade if i want help. Had to go to pay a professional for help who told me i can only claim 1/3 of my tips f
  10. [R7] TurboTax 1/5 · US Disappointing ripoff: I started my return in March . I was told it would be done in a few days. After weeks of being switched from expert to expert, multiple chats and a lot of stress with my account being lost, really no answers to what the problem was. My return was done on The evening of April 15 after about 4 hours on the phone and my final expert not understanding why my return had been passe
  11. [R19] TurboTax 1/5 · US It’s a money grab: Used to love Turbo Tax, but now after this year, I will just go to a professional. They constantly try to sell you an upgrade to buy “expert help” and at some points you can’t go further unless you pay for the upgrade. Once you pay, they can never seem to help you and you end up doing it yourself anyway. Also, tried to help my son through it, he was forced to upgrade to “expert
  12. [R17] TurboTax 1/5 · US So disappointed: I’ve used TurboTax for years, and rarely have I felt so betrayed by a service I used to love. Unlike the past several years, where all I’ve had to do was pay my state return fee, I was forced to pay for a subscription despite my taxes becoming less complicated and I was forced to pay two hidden processing fee which was never disclosed until the end of the process. My TurboTax bill
  13. [R27] TurboTax 1/5 · US Greedy: Had to pay $118 to file. On top of that, the option to take the money out of your refund costs an extra $40. I will NEVER use turbo tax again. GREEDY!!!!!!!
  14. [R28] TurboTax 1/5 · US Lies: They make you pay to file period they offer a free option and you’re still paying 2 fees and sometimes it will upgrade ur service without permission and won’t let you change it so it charges and additional $200 something. Will never use agin.
  15. [R26] TurboTax 1/5 · US SCAM: I did EVERYTHING myself, never clicked anything “deluxe,” and when I tried to find what they were actually charging me for, I couldn’t find anything. It’s a scam, I guess I’m finally moving over to HR BLOCK because if I’m going to pay it’s not going to be these thieves.
  16. [R41] TurboTax 1/5 · US This app is a scam: Used to be the best tax service around now by the time you are done they are charging you $300 for their "services" when they do nothing I filled everything out your experts did nothing to save me money or help me. I will be using H and R block. Their charges are right up front and nothing changes by the end of the return you don't go from a $50 charge to $300. Save money and d

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store