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Updated July 2026 · real, multi-region App Store reviews
Better options than

McDonald's alternatives

McDonald's app users often look for alternatives due to persistent performance issues like slow loading and frequent bugs, as well as problems with rewards and order accuracy. Competitors like Starbucks, Chick-fil-A, Wendy's, Dunkin', and Subway offer varying strengths in app functionality, rewards, and customer experience.

Why users look for alternatives to McDonald's

The alternatives

Starbucks
4.9★ · 8,094,033 ratings · Free

Starbucks offers an app that allows users to earn reward points, customize drinks, and pre-order to skip lines R55R58. It provides deals and the ability to see drink options R55.

Better for: Starbucks is better for users who frequently buy coffee and want to earn rewards, customize their orders, and save time by pre-ordering R58. It suits those who appreciate skipping lines, even during work breaks .

Head-to-head: McDonald's vs Starbucks
Chick-fil-A
4.9★ · 4,105,273 ratings · Free

Chick-fil-A's app is generally easy to order and use . The company is praised for its outstanding service, kindness, and quick food delivery, even when busy R69. Food quality is consistently described as hot and delicious .

Better for: Chick-fil-A is better for users who value quick, easy ordering and consistently good food quality . It suits those who appreciate excellent customer service and a friendly experience R69.

Head-to-head: McDonald's vs Chick-fil-A
Wendy’s
4.8★ · 1,797,298 ratings · Free

Wendy's app is convenient and simple to use, allowing for easy edits to orders . Users appreciate the food quality R80.

Better for: Wendy's is better for users who prioritize convenience and ease of editing orders . It suits those who enjoy Wendy's food and are less concerned about complex reward systems or occasional app glitches R80R81.

Head-to-head: McDonald's vs Wendy’s
Dunkin'
4.8★ · 1,362,372 ratings · Free

Dunkin' offers great coffee and service R94. The app generally works fine for ordering drinks and food R95.

Better for: Dunkin' is better for users who are loyal to Dunkin' coffee and appreciate friendly service R94. It suits those who primarily order drinks and are okay with occasional app glitches or changes to reward programs R95R96.

Head-to-head: McDonald's vs Dunkin'
Subway®
4.8★ · 1,193,179 ratings · Free

Subway's app has improved over time and offers a re-order feature . Users enjoy the food .

Better for: Subway is better for users who frequently order Subway sandwiches and can benefit from the re-order feature . It suits those who appreciate ongoing app improvements and enjoy customizing their subs .

Head-to-head: McDonald's vs Subway®
Stick with McDonald's if

You should stick with the McDonald's app if you are on a limited budget and find that the app's deals and rewards, when they work, help you save money daily, making meals affordable .

Evidence note: None of the alternatives had too-thin evidence.

Frequently asked

Why is the McDonald's app so slow?
The McDonald's app is frequently reported as slow due to long loading times, constant lag, freezing, and general bugginess, with some users comparing its speed to a dial-up connection R1R5R9R10.
Does the McDonald's app save time for ordering?
No, the McDonald's app often does not save time for ordering, as users report still waiting 20 minutes or more for food even after pre-ordering, and finding it faster to just use the drive-thru R6R31R50.
Are there issues with McDonald's app rewards?
Yes, there are issues with McDonald's app rewards, including points disappearing for no reason, codes being invalid or not accepted by restaurants, and the inability to redeem both points and deals simultaneously R15R18R20R29.
Can I use the McDonald's app for delivery?
While the McDonald's app might offer delivery, users recommend ordering directly through third-party delivery apps like Uber Eats or DoorDash because if something is wrong with your order, the McDonald's app only provides a 1-800 number for the delivery app, making quick fixes difficult R3R113.
Does the Starbucks app have problems with rewards?
Yes, the Starbucks app has issues with its rewards program, as stars can disappear if the app isn't used for a couple of months, and changes to the policy, such as requiring pre-loading a card for 2x stars, have disappointed some users R54R55R57.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] McDonald's 1/5 · US App sucks: Takes WAYYYY too long to load anything at all I’ll miss out on certain things
  2. [R5] McDonald's 5/5 · US The app is way too slow.: This a multi million dollar company and tell me why it’s a genuine PAIN to place a mobile order through this app. With all the money this corporation makes they should be able to improve the quality of their app, LET ALONE the quality of their food and raising prices. McDonald’s used to be a convenient fast food restaurant where you can get meals for cheap. Cheap quality
  3. [R9] McDonald's 3/5 · US SLOW: Painfully slow
  4. [R10] McDonald's 1/5 · US More sluggish than dial up: The app takes a very long time to load anything. Tapping an option takes another 30 seconds before it registers the hit box and then another minute to load. The app is more sluggish than a dial up connection from the 90s.
  5. [R15] McDonald's 3/5 · US Points and rewards: I feel as if though points and rewards should be able to be redeemed at the same time, the POINTS are my MONEY and the deals are what you offer. Sonic has this figured out, why haven’t you?
  6. [R18] McDonald's 3/5 · US Not working: I’ve used this app for a couple of years and within the last 2-3 months McDonald’s Restaurants have not been accepting the codes given to me by the app. I’ve updated the app and still the same issue.
  7. [R20] McDonald's 5/5 · US McD’s App Drops Reward Points for no Reason: I’ve had this app for a couple of years now and every 6 months or so, out of nowhere, my earned Rewards Points just stop off and disappear. The first time the McD’s help team wasn’t too helpful with their so-called fixes after much back and forth. I finally found a fix myself by deleting the app, downloading a new app and registering for a new account.
  8. [R29] McDonald's 1/5 · US On God might be the worst fast food app ever: Never loads, always signs you out, freezes randomly, loading screens can last anywhere from 2 seconds to 2 whole minutes, the deals are buggy, and they just raised the point system by like 500pts for everything. If this wasn’t the BUGGIEST fast food app on the App Store I could look past the other things but for a multi BILLION dollar company and argua
  9. [R6] McDonald's 3/5 · US Always a wait: I use the app to order ahead of time, but I still have to wait for 20 minutes when I’m at the store. I don’t understand what the point of pre-ordering my food is if I’m still just gonna have to sit here. And there’s literally no one in the store or in line. I am the only customer and it’s taking 20+ minutes.
  10. [R31] McDonald's 1/5 · US Useles: It’s faster to just drive through. It takes forever for them to bring food out if you order in app. Also, very unintuitive.
  11. [R33] McDonald's 1/5 · US Bad quality: Just simply bad quality and did not get what I ordered. What a waste of my money.
  12. [R50] McDonald's 1/5 · US Doesn't save time: I submitted my order, took my time and drove to McDonald's. Gave my code at order kiosk at drive through and pay window. Now waiting for my simple order, as car after car drives up and orders, picks it up and drives away. Time saver? No way. This is the first and last time I use this app. Deleting it today.
  13. [R3] McDonald's 3/5 · US Not for delivery: If you want delivery it’s much safer to order through one of those apps (Uber Eats, DoorDash, etc.) directly so if anything is wrong with your order you can have it quickly fixed. McDonald’s app just gives you the 1-800 number for the delivery app.
  14. [R4] McDonald's 1/5 · US Registro: No permite registrar de ninguna forma.
  15. [R7] McDonald's 2/5 · US Limited Capability: If you log and order in with kiosk and the machine is out of paper you are out of luck proving your order other than showing the funds were taken out of your account. This app should store your order.
  16. [R8] McDonald's 5/5 · US Ideas for added features: I find myself limited with the app because I’m always driving when I’m thinking of stopping by a McDonald’s. It would be nice to be able to have an order ready to go so that when I get close to the restaurant, I can just send it. In other words, let me have a list of menu items. I can favorite, have them in an order and then just send it to whatever the closest McDonald’s
  17. [R55] Starbucks 5/5 · US Stars: You get deals and can preorder and see what drinks there are and get stars for free stuff but the stars disappear that’s why I didn’t put 5 star
  18. [R58] Starbucks 5/5 · US The App Gets You Free Reward Points!: The app is way better personally because you can earn reward points,customize drinks and more.
  19. [R59] Starbucks 3/5 · US Not great!: So when you use the mobile app to order, your order doesn’t instantly go through to the store. We waited over half an hour only to be told that the barista didn’t get our order until about 5 minutes before. There’s no point in using the mobile order app if you’re waiting in line anyway for over 40 minutes just to get coffee!
  20. [R60] Starbucks 1/5 · US Too often: “Online ordering not available” This happens too often. And this is a day after i gave this particular store a sparkling review. 😏
  21. [R67] Chick-fil-A 3/5 · US Interface is confusing: There’s a lot of hidden parts and some aren’t clear unless you scroll but it’s not clear right away that you’re supposed to. The app just seems too busy.
  22. [R68] Chick-fil-A 2/5 · US Terrible chat for problem resolution: I used the app to do a delivery order and one of my items was missing and so the app directed me to use the chat feature. The resolution with the chat was not great because it promised to refund my money in 3 to 5 days. But I have no proof of that and no confirmation and while I was trying to chat with the chat bot. The text screen kept reloading every few sec
  23. [R69] Chick-fil-A 5/5 · US Outstanding service and kindness: Even though this place was extremely busy , our food was served within minutes. The servers kept coming around asking customers if they wanted refills on drinks. Plus, the food was outstanding. Great experience…. I wish I didn’t live four hours away.
  24. [R70] Chick-fil-A 1/5 · US Annoying and idiotic: How about you focus on making an app that works before you put stupid little games in the app
  25. [R79] Wendy’s 1/5 · US Horrible app: If the restaurant is going to make people use the app to order and use their points and offers it really needs an update. Always crashes, can’t customize easily, not customer friendly
  26. [R80] Wendy’s 5/5 · US The best: I love the food I eat here every day
  27. [R81] Wendy’s 3/5 · US Rewards: I don’t like that you can’t double rewards. I have so many points and I wanted to get 4 piece nuggets and small fry. I could only use one reward per transaction. And a free fry, isn’t free if you have to make a $5 purchase first. If my autistic son didn’t fret over their nuggets so much I probably wouldn’t eat here.
  28. [R82] Wendy’s 1/5 · US Doesn’t work w/ CarPlay: Keeps freezing when using wireless CarPlay, which is the main time I use the app.
  29. [R93] Dunkin' 1/5 · US App forced my order before ready and when I went to add the food to the order, I was double-charged: I am very unimpressed with this app AND with Dunkin customer service. On Wednesday I wanted to order tots and a drink through the app. Before I was finished adding to the order, it forced submit and ordered the drink. Frustrated, I saw the “add to this order” option, so I added the hash browns. Lit
  30. [R94] Dunkin' 5/5 · US Great coffee: Yall have great coffee
  31. [R95] Dunkin' 3/5 · US Mostly works, order glitch: The app mostly works just fine but sometimes there’s an “order failure” and “too many requests” glitch that’s unresolvable and any time I try to call to make a report about it, I get no response
  32. [R96] Dunkin' 1/5 · US No more birthday free Dunkin??: What happened. Every birthday would roll around and we would get a free birthday Dunkin drink. Now birthdays roll around and we get. 3x more points??? No free coffee on our birthdays?? Even Starbs hands out free drinks still in birthdays!! What the heck!
  33. [R107] Subway® 1/5 · US App crashes: I’m on iPhone 15 pro max latest update was working new update app opens and closes
  34. [R109] Subway® 3/5 · US Not Impressed: I love subway and used to use the app every time i order, but ever since the update the app doesn’t let me use any deals for my order even when i have the required items. It’s frustrating and needs to be addressed.
  35. [R110] Subway® 1/5 · US New Update Has Broken the App: Unable to use any of the Sub Club Online Coupons. I am forced to refresh the app a 2nd time because it can't take my order (unless it's freshly refreshed). I miss the previous version of the app.
  36. [R111] Subway® 4/5 · US Issue resolved!: I accidentally ordered a sandwich from the wrong location. There was no way to cancel my order through the app. I tried calling the store multiple times and did not receive an answer. I tried going to the website to find a Customer Service number and was not able to get through to anybody. I used the Chatbot, but it was difficult to work with. Update: Subway responded to my e
  37. [R113] Subway® 1/5 · US Very poor quality: One time I used this app to order my food and it never arrived, it works fine on uber eats and door dash, but this app just by itself is a scam the food you order doesn’t come, and when you try to use the sub club option to get the discounted sandwiches the app just seems to stop working nothing you click on the screen registers. I absolutely hate this app I love subway but neve
  38. [R54] Starbucks 1/5 · US Reward Program: Very disappointed that Starbucks has changed their rewards policy. I’ve lost 300 stars because I haven’t used the app in 2 months. I feel like there should be a better way of doing this, stars should never expire considering the money was spent. Makes me not want to use the app. Especially after changing the 2x stars with pre loading a card. What’s the point of loading a card if I
  39. [R57] Starbucks 1/5 · US Horrible don’t bother using: I came in religiously and signed up for the rewards and at one point everything was ok until I had to update the app . Then everything went away. There was no rewards/ no purchase history. I contacted their live online support and they were no help . I rather just pay cash/use card .

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store