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Updated July 2026 · real, multi-region App Store reviews
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Better options than

Zoho Mail alternatives

Zoho Mail users often look for alternatives due to persistent app bugs, poor spam filtering, and unresponsive customer support. Alternatives like Gmail and Microsoft Outlook offer more stable experiences, while Mail.com provides unique domain choices.

Why users look for alternatives to Zoho Mail

The alternatives

Microsoft Outlook
4.8★ · 9,060,478 ratings · Free

Microsoft Outlook is a widely used email client that integrates well with other Microsoft services, offering a familiar interface for many users. It is generally seen as a useful tool for work and personal use R52.

Better for: Microsoft Outlook is better for users who need a robust email client for work, especially those already integrated into the Microsoft ecosystem. However, some users report issues with login after updates, app crashes, and difficulty with features like permanently deleting emails or managing folders R54. Some users also found it cost money to download on their phone .

Head-to-head: Zoho Mail vs Microsoft Outlook
Mail
4.6★ · 4,317,656 ratings · Free

Mail, likely referring to Apple Mail, is praised for being easy to use and organized, especially for iOS device users R66. It provides good communication for work and personal connections .

Better for: Mail is better for Apple users who want a simple, integrated email experience on their iOS devices . However, some users report significant issues with emails randomly being deleted or not being received at all R65R67R68. There are also concerns about potential security vulnerabilities .

Head-to-head: Zoho Mail vs Mail
Gmail
4.7★ · 2,422,215 ratings · Free

Gmail is a popular and reliable email service, praised for keeping users connected and being accessible R80. It is considered a super great product by long-time users R80.

Better for: Gmail is better for users who value a widely accessible and generally reliable email service R80. However, users have reported issues with spam and scam emails getting through, even from blocked addresses R81. Some also experience problems with emails not updating or disappearing after deletion, and difficulties with the new design R79R82. There are also reports of issues with creating new accounts or adding attachments .

Head-to-head: Zoho Mail vs Gmail
Calendar
4.9★ · 1,515,268 ratings · Free

Calendar, likely Apple Calendar, offers good integration with Apple products and services, allowing Siri to access events and providing personalized suggestions . It is useful for organization and tracking birthdays R94.

Better for: Calendar is better for Apple users who want deep integration with their devices and Siri for event management . However, users frequently report events disappearing or being deleted, and alerts not working reliably R93R96. There are also requests for more customization options, such as specific event times, more colors, and better filtering for holidays R94R95. Some find the interface confusing .

Head-to-head: Zoho Mail vs Calendar
mail.com
4.7★ · 103,567 ratings · Free

mail.com is appreciated for offering a wide variety of domains to choose from, allowing for creative digital identity management . It is also noted for not having spam issues .

Better for: mail.com is better for users who want unique email domain choices and a service with good spam filtering . However, the app is reported to be very slow, emails take a long time to load and open, and deleted emails often reappear R109. Users also experience issues with account access, being locked out, and poor customer support R107R110. There are also concerns about email deliverability and emails going to spam .

Head-to-head: Zoho Mail vs mail.com
Stick with Zoho Mail if

You should stick with Zoho Mail if you are already deeply integrated into the Zoho ecosystem and find its features, like the integrated calendar, contacts, and notes, beneficial for your business R14R41. Users who experience smooth performance and easy setup might also prefer to stay .

Evidence note: All alternatives had sufficient reviews to form a judgment.

Frequently asked

Why do Zoho Mail users look for alternatives?
Zoho Mail users often seek alternatives due to persistent app bugs like blinking interfaces and crashes R3R12R19, ineffective spam filtering R1R40, and unresponsive customer service R6R22.
Is Zoho Mail good for business?
Zoho Mail is used by many for business, with some users finding it helpful for staying connected and managing business emails with features like a calendar and contacts R14R41. However, critical issues like not receiving emails and poor customer support have caused significant problems for other business users, costing them thousands of dollars R4R16.
Does Zoho Mail have good spam filtering?
According to user reviews, Zoho Mail's spam filtering is often ineffective, with many users reporting an increase in spam emails even in paid accounts, and filters failing to work R1R15R30R40.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Zoho Mail 3/5 · US App interface keeps blinking: The UI when opened has been flashing lately. I have to close it entirely and open again before it gets stable. It happens quite often which I think is a bug. I have video of it if you want it to investigate and fix the issue.
  2. [R12] Zoho Mail 3/5 · US App crashes 4/4: I love using Zoho for my small business but app started crashing won’t open on 4/4 and still having the same issue. I think it has something to do with new update.
  3. [R19] Zoho Mail 1/5 · US App crash - can’t send emails: Do the devs work on this at all????
  4. [R20] Zoho Mail 5/5 · US Loops during sign in: Great app for the past 6+ years. Latest update broke the sign in for me. Can’t get into mail and sign in constantly loops back to sign in and then verification to sign in. Update 4/27/26: deleted the app and then reinstalled. Signed in with no problem. Zoho tech support contacted me regarding the issue which I appreciated! Thank you.
  5. [R1] Zoho Mail 1/5 · US To much spam.: Entirely too much spam. They sell your info and your paid mail account is covered in spam. To boot there spam filters don’t work either.
  6. [R15] Zoho Mail 3/5 · US App is ok, but missing fundamental features.: The app has done its job, but it’s missing key features. The biggest issue is that there isn’t a way to block emails or create a white/black list directly in the app.
  7. [R17] Zoho Mail 4/5 · US Great: I love this app. This is hooked to my Shopify account and having both apps on my phone make my life incredibly easier. The only thing missing is the ability to block email addresses the way I can on my laptop app.
  8. [R30] Zoho Mail 3/5 · US Spam increase: There has been an increase in spam getting through. I am marking as spam to help. Not sure what’s happened to change
  9. [R6] Zoho Mail 3/5 · US Its pretty good: It functions pretty well but has some issues that are hard to resolve due to the company being in India. The only contact to resolve issues is email and that makes it very difficult to explain things. They ask for a "screen recording" of the issue that should have been easy to resolve via email.
  10. [R10] Zoho Mail 1/5 · US Account not accessible…inactive after just 10 days: They my account inactive after I recently opened it. No support. No acknowledgment. No ticket for support. I keep contacting them. They detached my cell number from the account too. I’m testing out the free Zoho email before purchasing an upgrade but this is a nightmare. They need to acknowledge me and fix things fast. I need to trust them.
  11. [R22] Zoho Mail 1/5 · US Worst customer service: Their customer service is atrocious. They are extremely unhelpful. I eventually gave up and used a different service.
  12. [R31] Zoho Mail 1/5 · US Awful: App is worse with every update. These dimwits can’t even successfully copy someone else’s setup. Exceedingly useless customer service. Thank hades I never have to use this moronic company again.
  13. [R13] Zoho Mail 1/5 · US Great service with Horrible UX: Zoho is a good mail service, but the app UX is just horrible, like a software engineer also designed the app. You have to press back to see the Dashboard Menu! Then Inbox isn’t your Inbox! It’s View -> Undread
  14. [R18] Zoho Mail 3/5 · US App is very basic: App is very basic and could use some UI enhancements. Email lists need more white space. Room to breathe and easier on the eyes. I know that mobile apps cannot have the same functionality as desktops, however, there is some basic functionality that is missing in the mobile app. It needs a little bit more polish.
  15. [R27] Zoho Mail 3/5 · US Too hard to read: The font size has gotten smaller and grey against a black background in dark mode is not a good idea.
  16. [R36] Zoho Mail 3/5 · GB App on mobile needs work: Zoho on desktop is fine but the app on mobile needs serious work. There doesn’t seem to be any way to change the text/font size and change formatting. When I type a reply in another app and copy paste it over, it nearly always formats into a weird size and shape.
  17. [R4] Zoho Mail 1/5 · US Stopped: I’ve stopped getting my emails after running my entire business, and personal emails through this site!!!! I’ve missed incredibly important information costing me thousands of dollars!!!
  18. [R7] Zoho Mail 1/5 · US Bad: You won’t let me see my real email. I can’t open anything because you won’t show me where to open cookies this is ridiculous.
  19. [R21] Zoho Mail 3/5 · US Not working for US based user: Hey Team, I wanted to try Zoho mail to see what’s the buzz about and downloaded the app. I tried to sign in using gmail but not able to get through it. I’m getting the “Not connected to Internet” error. I hope you guys will fix it. I’ll try to attach a picture if this review allows.
  20. [R52] Microsoft Outlook 5/5 · US Outlook: What’s not to like? Awesome product
  21. [R53] Microsoft Outlook 3/5 · US Side task bar: The task bar lags a lot, sometimes it doesn’t let me drag my emails into the action option on the side task bar.
  22. [R54] Microsoft Outlook 2/5 · US Bugs and crash issues: This your new update get issues I regret updating the app it is keeps crashing and showing me updating😡😡
  23. [R55] Microsoft Outlook 5/5 · US Emails got five stars: Very pleased that I can access my phone on my phone.
  24. [R65] Mail 1/5 · US My emails keep randomly being deleted: My emails keep winding up randomly in the trash bin. I’m not deleting them, support wasnt able to provide much. The Device is new and has been wiped multiple times, and placed in dfu and reimaged. There isn’t a configuration just throwing my emails in the trash either.
  25. [R66] Mail 5/5 · US Greatness: I love using mail it is amazing and it’s easy to use and it’s not too expensive and it’s just heaven on earth!!!!.$$$$
  26. [R67] Mail 3/5 · US Mail is so far the worst app: I suddenly stop getting any emails I don’t know what happened I just stoped getting emails bus it is go so it gets 3 stars
  27. [R68] Mail 1/5 · US Worst mail app: I constantly sent verification emails to verify my Apple account, but the messages never came in my mailbox
  28. [R79] Gmail 1/5 · US New design 👎: It a little more difficult to distinguish when you have a new email other than the small blue dot on the right.
  29. [R80] Gmail 5/5 · US Gmail has been awesome: Super great product, longtime user and customer and will continue to be one!
  30. [R81] Gmail 3/5 · US Spam and Scam Emails: Blocked email addresses should not come to my inbox, junk, Spam folder or deleted folder. The number of scam, span type emails have gotten out of control.
  31. [R82] Gmail 1/5 · US This app is a bully: This app needs to be improved and every time i delete emails more keep appearing and it’s so frustrating and annoying. FIX IT OR ELSE
  32. [R93] Calendar 1/5 · US Frustrating: All my events are gone, and are no where to be found. Incredibly frustrating
  33. [R94] Calendar 4/5 · US Good but add specific times for events not just times that end in zeros and fives: Wonderful organization but add specific times for events not just times that end in zeros and fives and stickers and more colors that personalize it
  34. [R95] Calendar 3/5 · US I’d like a refund: I like this app, I use it for everything. I would like more access to change things; example: how are Jewish and Islamic holidays considered “U.S. Holiday” ( which is not true) and I can’t remove the holiday so it’s not in my calendar reminder
  35. [R96] Calendar 2/5 · US Whyyyy: Why whole calendar keeps getting deleted I feel like every other week…
  36. [R107] mail.com 1/5 · US Wow! WTF: I have been using this service for work for several years and started using it for my personal e-mails as well. I loved the multiple e-mail addresses, very handy for splitting e-mails of by groups. I use the office part as well. Loved It. So much so I have all my documents and info in there. Well, Come this past Monday I try to log in from the same phone I have been using since I star
  37. [R108] mail.com 5/5 · US Good: Awesome
  38. [R109] mail.com 3/5 · US Website is OK, app is horrible: Emails take forever to load forever to open and when you decide you don’t want an email you have to delete it like five times before it actually goes away. Deleted emails just keep coming right back.
  39. [R110] mail.com 1/5 · US Good luck if anything goes wrong!: My email recently stopped working. Nothing happens when I hit Compose, Reply, or Forwards. I have run through every trouble shooting measure from the mail.com site and from Google and ChatGPT. It still doesn’t work. I’ve requested assistance from mail.com twice and twice ignored. Guess it’s time to go to gmail…
  40. [R14] Zoho Mail 5/5 · US Amazing features in the app: Zoho mail is an amazing app, help me with my business a lot. I really recommend it for everyone. Has a calendar and a lot of other features that help your business
  41. [R16] Zoho Mail 1/5 · US Stressful: Unfortunately, this has been a nightmare using for my business. I do not recommend.
  42. [R41] Zoho Mail 5/5 · US Professional Email and Beyond: The Zoho Mail app is a perfect tool for managing both personal and business emails. I love that it includes a calendar, contacts, and notes all in one place which helps me stay productive on the go. The interface is very clean and the swipe actions make it easy to organize my inbox quickly. It is a reliable and secure app that works smoothly across all my devices wit
  43. [R40] Zoho Mail 1/5 · US Garbage: Used to have excellent spam filtering. Now it doesn't filter anything. Totally overrun with spam, 100s per day, and all the spam features have been defeated by "someone". False advertising to claim it filters spam.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store