Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Zoho Mail vs Mail

Zoho Mail 4.6★ · Free + IAP 55
Winner Mail
Mail 4.6★ · Free to download 75

Mail is the better choice for most users due to its reliability and user satisfaction.

Full reviews: Zoho Mail · Mail

Mail offers a more reliable and user-friendly experience compared to Zoho Mail, which has faced numerous complaints about functionality and customer support. While Zoho Mail has some strong features, the overall user sentiment leans more positively towards Mail.

Head to head

features edge: MailR15R68
Zoho Mail Zoho Mail has features like a calendar and contact management, but users note missing fundamental features like blocking emails directly in the app R15.
Mail Mail is praised for its organization and ease of use, with users highlighting its effective categorization R68.
ease of use edge: MailR3R71
Zoho Mail Users of Zoho Mail report a complicated interface and frequent bugs that disrupt usability R3.
Mail Mail users find it generally easy to navigate, although some express frustration with its organization R71.
reliability edge: MailR4R61
Zoho Mail Zoho Mail users frequently report issues with email delivery and app crashes R4.
Mail Mail users also report problems, but there are fewer complaints about fundamental functionality R61.
price/value edge: MailR1R62
Zoho Mail Zoho Mail has a free tier but also offers paid options, which some users find frustrating due to limitations R1.
Mail Mail is free to download and use, making it accessible to a wider audience without the pressure of upselling R62.
support edge: MailR22R72
Zoho Mail Zoho Mail users report poor customer service and slow response times R22.
Mail Mail users have mixed experiences, but there are fewer complaints about support R72.
Pick Zoho Mail if

you prefer a feature-rich email service and are willing to navigate potential usability issues.

Pick Mail if

you want a straightforward and reliable email experience without the hassle of ads or upselling.

Evidence note: The reviews for Zoho Mail are skewed negatively, particularly from users on the free tier who experience more limitations, while Mail's reviews are generally more positive overall.

Frequently asked

Is Zoho Mail free?
Yes, Zoho Mail offers a free tier with basic features, but many users report limitations and issues that can be frustrating R1.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R15] Zoho Mail 3/5 · US App is ok, but missing fundamental features.: The app has done its job, but it’s missing key features. The biggest issue is that there isn’t a way to block emails or create a white/black list directly in the app.
  2. [R68] Mail 5/5 · US ORGANIZED: Very helpful with the categories that assigned for each topic. LOVE IT
  3. [R3] Zoho Mail 3/5 · US App interface keeps blinking: The UI when opened has been flashing lately. I have to close it entirely and open again before it gets stable. It happens quite often which I think is a bug. I have video of it if you want it to investigate and fix the issue.
  4. [R71] Mail 4/5 · US PEAK: This app is actually amazing whether or not you’re working or trying to communicate with friends who don’t have any device you may not be able to call. It is so nice to have and better than almost anything. I would totally recommend this if you’re a working parent.
  5. [R4] Zoho Mail 1/5 · US Stopped: I’ve stopped getting my emails after running my entire business, and personal emails through this site!!!! I’ve missed incredibly important information costing me thousands of dollars!!!
  6. [R61] Mail 1/5 · US My emails keep randomly being deleted: My emails keep winding up randomly in the trash bin. I’m not deleting them, support wasnt able to provide much. The Device is new and has been wiped multiple times, and placed in dfu and reimaged. There isn’t a configuration just throwing my emails in the trash either.
  7. [R1] Zoho Mail 1/5 · US To much spam.: Entirely too much spam. They sell your info and your paid mail account is covered in spam. To boot there spam filters don’t work either.
  8. [R62] Mail 5/5 · US Greatness: I love using mail it is amazing and it’s easy to use and it’s not too expensive and it’s just heaven on earth!!!!.$$$$
  9. [R22] Zoho Mail 1/5 · US Worst customer service: Their customer service is atrocious. They are extremely unhelpful. I eventually gave up and used a different service.
  10. [R72] Mail 3/5 · US Ongoing Headache: I’ve yet to get my app to chime for new email. Which I guess is good because of all the stupid spam emails I get. Which comes to my next headache…this app will NOT block spam emails when you block them. It seems like the more I block the worse it gets. Frustrating. I’m about to stop using it. And there’s no help in sight.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store