Bolt alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] Bolt 3/5 · US Drivers cancel too much: Drivers cancel too much. Need better incentives
2. [R6] Bolt 3/5 · US Not as reliable as UBER in USA: This app works well in Spain but not so well in Italy and France. It takes a longer time to secure a driver than in UBER USA and very often driver cancels in the middle of the trip, sometimes it takes three driver attempts to secure one ride (specially in Paris).
3. [R9] Bolt 3/5 · US Drivers have no patience: We would literally be at the stop and they would cancel the trip ?!no one turns the AC on even when we request it
4. [R13] Bolt 1/5 · US Don’t trust them: Booked a scheduled ride to a station. Bolt cancelled last-minute with no time to recover, and no app notification. We missed our train. Support apologized but offered nothing. Don’t trust scheduled rides here for anything time-sensitive.
5. [R1] Bolt 2/5 · US Good app, but some functionality needs fixing in their algorithm: Bolt has good drivers and the service is nice, but the app says “2 minutes” for a ride, you order, and then it can’t find drivers for 10 minutes and then finally finds you one that is 15 minutes away. Idk why. They used to be somewhat accurate? But the estimated wait times need to be updated
6. [R7] Bolt 1/5 · US The app allowed a driver to waste an hour of my time while I was waiting with my child.: I had a terrible and unsafe experience with Bolt app. I ordered a car and the driver kept saying he was coming, but he was driving in a completely different direction for almost an hour. I was waiting outside with a small child and had no real help from Bolt. This appears to be a known cancellation abuse probl
7. [R27] Bolt 3/5 · GB A very hit or miss experience in Portugal.: Bolt was very hit or miss during our time in Portugal. When it worked, it was brilliant, quick, easy, affordable, and convenient. Unfortunately, there were also several occasions where it was extremely unreliable. We often found that drivers would accept our ride request and then drive away from our location instead of coming to collect us. The worst e
8. [R5] Bolt 4/5 · US Tres mauvais service: Les courses semblent pas chers mais les drivers ne sont pas sérieux. Ils se garent loin pour gagner du temps , démarrent la course tardivement volontairement pour charger un supplément d’attente. Mais bon quand on tombe sur quelqu’un qui sait un peu conduire on a déjà de la chance. Le service client est inexistante c’est une IA qui tourne en boucle
9. [R12] Bolt 3/5 · US App works great. Horrible support: App is great and like others said mostly cheaper than uber. But when anything goes wrong, support totally sucks. They make 0 attempt to listen to complaint.
10. [R22] Bolt 1/5 · US No support for fraud: The primary reason for 1 star is not that I got scammed by a driver (see below), but that there is no way to get in touch with customer service through the app, and my email has not been answered after a week. Arrived at Porto airport and requested a ride. Driver told me that traffic at the airport was backed up, and if I walked 100m to the gas station it would save me 30 m
11. [R34] Bolt 5/5 · US They fixed it: After an extended back and forth with customer service, they finally did the right thing and refunded the money.
12. [R17] Bolt 5/5 · US Awesome ride share app: Must download when traveling in Eastern Europe, easy to you and gel driver alerts
13. [R25] Bolt 1/5 · US Scam drivers: Be careful if you are traveling and using bolt. Drivers would make you wait after picking time then text you their location so that you would be charged extra for waiting time which 0.47 euro/minutes.
14. [R28] Bolt 1/5 · US Route International change: This driver did not follow the map. I am not paying any extra charges for changing the route to delay time. Waisted time
15. [R15] Bolt 3/5 · US Drivers will not confirm: Bolt worked great in London. But in France (so far Paris and Lyon), not so great…app shows driver found but they don’t confirm so app just hangs for a long time waiting for another. Also in Paris, a driver was confirmed and we can see him drive (same car & license plate) towards us…but as soon as he sees us, he cancels and drives past.
16. [R19] Bolt 1/5 · US Terrible: Tried to use bolt in Paris. Six drivers in a row canceled our ride. We never use them again.
17. [R21] Bolt 3/5 · US Ca va: Used Bolt many times during our stay in Paris. Had some great and some terrible experiences. What I didn’t like was the constant cycling through drivers to accept the ride. Many times a driver would accept and then almost arrive and then we’d see our request sent to another driver and then another. It was really frustrating. Things worked out in the end, but not sure I’d use again.
18. [R51] Uber 1/5 · US Can’t order a ride, and support doesn’t help: I’ve been using Uber for years, but about three months ago they suddenly blocked all of my payment cards. Since then, I haven’t been able to order a ride at all. I’ve contacted support multiple times, but nothing has been resolved, and no one has been able to explain why my cards were blocked. It’s incredibly frustrating.
19. [R52] Uber 5/5 · US Great ride: Very friendly, great driver, a pleasure to ride with him!
20. [R53] Uber 3/5 · US The booking service sucks: There is no function to facilitate changes in date or time or airline, etc. without cancelling the entire trip and starting over.
21. [R54] Uber 1/5 · US Money grab: Wait time fees are a money grab. When you are there at an airport pickup area dozens of cars around. Looking for the car. They text you number 14. You eventually get it. All you see is a black vehicle there. It’s supposed to be white. Then you notice the lines are askew. Therefore it’s looks like the car under 13. It can take more than 2 minutes to connect with a driver in a big unfam
22. [R79] inDrive. Save on city rides 2/5 · US Bugs: App is not working properly. I was unable to see the live location of the ride.
23. [R80] inDrive. Save on city rides 5/5 · US L’application est très bien: Je suis très content
24. [R81] inDrive. Save on city rides 3/5 · US Comment: Very useful app but there’s problems in map delay and some bugs
25. [R82] inDrive. Save on city rides 1/5 · US 🤬🤬🤬🤬: Honnêtement, avec une commission pareille et des prix aussi bas, vous êtes en train de décourager les chauffeurs. Sans eux, il n’y a pas d’application👍🏽
26. [R93] Yango 1/5 · US Awful Customer service / Scammy platform: I was charged 145 DHS on my Visa card for a ride that only cost 30 DHS because the driver failed to close the trip after dropping me off. When I contacted customer service, I was initially told by a representative named Ayoub that the refund would take 3 days. However, after those 3 days passed, another representative, Habiba, told me it would actually tak
27. [R94] Yango 5/5 · US Vehicle Revoew: I am an avid user of YANGO services. My experience and observation lately is that out of 10 vehicles I order, 9 of them are very old and tattered vehicles. And also whenever I opt for the comfort rides with the hopes of getting a decent vehicle, I will have to wait for a longer time and even then mostly I never get a driver picked and I have to revert to the economy rides. This
28. [R95] Yango 3/5 · US Location issues: Some locations do not show on the map
29. [R96] Yango 1/5 · US Rude rider called Frimpong. With the registration number M25GE1695: Never order from this people. Bad services. Unprofessional and rude riders. As a matter of fact I’m gonna sue this company.
30. [R107] Freenow by Lyft 1/5 · US driver cancel sometime and charge $5: no where to complain and find help , I tried find support and no one every responded , asked for human assistance and then no more response.
31. [R108] Freenow by Lyft 4/5 · US Option for app: One thing that might be helpful is right before you hit confirm pickup, you can also review your time and date option. Other than that the app is easy to use and have enjoyed it.
32. [R109] Freenow by Lyft 3/5 · US Added charges about service charge not explained: 5 euros added to bill above service charge. Should I switch to it taxi? I’m thinking so.
33. [R110] Freenow by Lyft 2/5 · US Don’t use in Ireland: If you use this in ireland be prepared to pay for 3 Euros fee plus artificially inflated cost for the ride. Try to hail a taxi if at all possible as they are then required to charge you what shows on the taximeter. 90 percent of the cabs won’t even start taximeter if u call them via freenow app and they charge you the max price show on the app. Don’t be fooled by the range sh
34. [R56] Uber 3/5 · US Can’t use app…: Still don’t understand why I can’t use the uber app…. Can’t get anyone to give me a honest response or any information to let me know why I am no longer able to use the uber app like i have for several years as a customer with a good rating and no issues as well as being an Uber Eats delivery person. Also in good standings. all I want is a simple answer to why I can’t use the app a
35. [R68] Uber 1/5 · US Not reliable, Too slow: Can’t depend on this, too many problems
36. [R86] inDrive. Save on city rides 5/5 · US Convenient: Been using this app since the first day we arrived Manila. I tried grab first and then gsm but no luck. My international number is not working so I tried Indrive and I was surprised by how fast and easy the app is and very convenient to use every time we go out of town. It’s cheaper compared to other apps like grab. I’m very pleased with this app.
37. [R112] Freenow by Lyft 3/5 · US Not airport, yes city: Do NOT take freenow taxis from the airport or train station. Finding the pickup spot is hard. Definitely use freenow for in the city. If you just grab a taxi on the street they don’t tell you how much and charge a lot more then freenow.