Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Bolt vs Uber

Bolt 4.8★ · Free to download 75
Winner Bolt
Uber 4.4★ · Free to download 65

Choose Bolt for a generally more affordable and user-friendly experience, but be cautious of reliability issues.

Full reviews: Bolt · Uber

Bolt offers a more affordable ride-sharing option with many users praising its convenience and cost-effectiveness. However, concerns about reliability and customer support persist. Uber, while more established, has received significant complaints about driver pay and app reliability.

Head to head

features edge: BoltR8R56R68R74
Bolt Users appreciate Bolt's affordability and ease of use, with many noting the multiple fare options available R8R56.
Uber Uber users often mention the app's features but express frustration over the lack of customization and issues with GPS navigation R68R74.
ease of use edge: BoltR11R12R63R77
Bolt Many Bolt users find the app straightforward and easy to navigate, although some report issues with driver cancellations R11R12.
Uber Uber users also describe the app as easy to use but have noted bugs and navigation issues that complicate the experience R63R77.
reliability edge: UberR6R19R64R70
Bolt Bolt users frequently report issues with driver cancellations and delays, making it less reliable in certain regions R6R19.
Uber Uber users also express concerns about reliability, particularly regarding driver availability and app performance R64R70.
price/value edge: BoltR8R32R79R85
Bolt Bolt is often praised for its lower fares compared to Uber, with users highlighting significant savings R8R32.
Uber Uber users frequently mention feeling overcharged and express dissatisfaction with fare structures R79R85.
support tieR12R60R68R76
Bolt Bolt users report poor customer support experiences, often citing unresponsive service R12R60.
Uber Uber users also complain about customer service, noting difficulty in reaching support and slow responses R68R76.
Pick Bolt if

you prioritize affordability and ease of use over reliability.

Pick Uber if

you prefer a more established service with potentially better overall reliability despite higher costs.

Evidence note: Both apps have mixed reviews, but Bolt's users tend to highlight cost benefits more often, while Uber users focus on reliability issues.

Frequently asked

Which app is cheaper, Bolt or Uber?
Bolt generally offers lower fares compared to Uber, with users frequently noting significant savings when using Bolt R8R32.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Bolt 5/5 · US Convenient Travel: It has made travel throughout Europe very easy and convenient and it is cheaper than Uber.
  2. [R56] Bolt 5/5 · US Easy to use and you get multiple fare prices to choose from: Easy to use and you get multiple fare prices to choose from
  3. [R68] Uber 4/5 · US Good not great: Priority support is a scam. It’s not even easy to find or locate where to contact Ubers to begin with and then when you do your prompted to answer questions, there should be an option to be able to call them instead of doing all that it just wastes time and I am an Uber Gold driver still not getting through to them.
  4. [R74] Uber 4/5 · US Uber app good/bad: I wish the app would let us defend our selves (ie hard breaking ect. This app (driver platform) is very in fair to drivers) I really wish the gps was more accurate the speed limits are wrong most of the time and the directions are wrong many times. Only other thing is it does not factor in traffic or road delays so this is a problem. The good it’s easy to use
  5. [R11] Bolt 5/5 · US Very convenient: I have used Bolt in many counties and I have appreciated their service and I haven’t had bad rides.
  6. [R12] Bolt 3/5 · US App works great. Horrible support: App is great and like others said mostly cheaper than uber. But when anything goes wrong, support totally sucks. They make 0 attempt to listen to complaint.
  7. [R63] Uber 3/5 · US Navigate function: Have you guys realized the “navigate” function will automatically put us online? It wasn’t like that before. It’s kinda inconvenient. Is that a bug or…
  8. [R77] Uber 4/5 · US Bad GPS: Good app to make money as I’m a full time Uber driver but please fix your GPS It cliches while I’m on rides. Sometimes it takes you to the wrong address too. Fix the issue that’s why I’m giving 4 stars.
  9. [R6] Bolt 3/5 · US Not as reliable as UBER in USA: This app works well in Spain but not so well in Italy and France. It takes a longer time to secure a driver than in UBER USA and very often driver cancels in the middle of the trip, sometimes it takes three driver attempts to secure one ride (specially in Paris).
  10. [R19] Bolt 1/5 · US Terrible: Tried to use bolt in Paris. Six drivers in a row canceled our ride. We never use them again.
  11. [R64] Uber 1/5 · US Not reliable, Too slow: Can’t depend on this, too many problems
  12. [R70] Uber 1/5 · US You don’t care about drivers problem: Do not use uber driver app on airport especially lga, uber will waste your time on doing back and forth from waiting lot to terminal 4-5 times before you get a trip and I have been complaining they don’t care,I wish I could swear on you people, I waste 5-10% of my battery just doing back and forth from waiting lot to terminal and terminal to waiting lot.
  13. [R32] Bolt 5/5 · US Excellent most affordable ride share: Great cars better prices!
  14. [R79] Uber 1/5 · US Uber is underpaying drivers and overcharging people: This company has been overcharging people and customers for the last three years, and underpaying their drivers, they are collecting fees as government tax but at the end of the year the drivers need to pay extra tax to the IRS, they been lobbying in Congress to not get fined, the drivers paying for everything and uber is taking almost 50% of th
  15. [R85] Uber 2/5 · US Distance Management: As a new driver, my biggest frustration with this app is how frequently it sends offers that simply don’t make financial sense. It is not uncommon to receive offers such as $3 for an 18, 25 mile trip, or $6, $8 for deliveries well beyond 8, 10 miles. No driver signs up to lose money. The purpose of driving is to earn a reasonable profit after accounting for fuel, vehicle wear an
  16. [R60] Bolt 1/5 · US Worst and slowest support I've ever received: Bolt seemed promising, offering cheaper rides than Uber but the cheaper rides are with tiny European which are uncomfortable. And if you lose anything in their car, good luck getting it back because their support is by far the slowest and unhelpful I've ever experienced. Stick to Uber for a more reliable ride sharing journey
  17. [R76] Uber 1/5 · US TERRIBLE: Absolute worst customer service I’ve ever experienced. I think a toddler speaking a foreign language could help me better than any of them

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store