Grab alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Grab 1/5 · US The app is so rude.: This app doesn't respect its users; they cancel trips almost immediately after you've confirmed them. I will delete this app and switch to another one!
2. [R10] Grab 1/5 · US Terrible for Transport. Bait & Switch for Ridesin terms of timing & Changes pick up locations after: After choosing a ride type & price, the estimated time that the taxi/car will arrive tends to double or triple to longer wait times than cheaper options. App changed pick up location AT ITS WILL. Only discovered problem when taxi “arrived.” Both waited at different locations. Terrible for Tr
3. [R19] Grab 1/5 · US Unreliable: Most unreliable in all of Asia
4. [R25] Grab 1/5 · US Driver ETAs are a joke: Takes 15 minutes to get matched. Driver is 5 minutes away for 20 minutes. Ridiculous
5. [R18] Grab 3/5 · GB Why is Grab almost double the price of BOLT?: I’ve been using Grab for a while, but recently the pricing feels like it’s getting out of hand. I was quoted RM40 after a 10-minute wait for a 16-minute trip (about 7.5 km). That feels very expensive for such a short journey. I compared the same route with Bolt, and the price was almost half, around RM21, even though the wait time was similar (10, 20
6. [R26] Grab 4/5 · US Prices: You should give more coupons and lower the fees
7. [R29] Grab 1/5 · US Grab is a scam: Worst delivery fees and always raise the menu prices. Such a rip off
8. [R37] Grab 1/5 · US thieving prices: i am routinely charged $1 more per ride than anyone i know and support gives me fake excuses even though it is every single time i am charged more. literally same credit card and location and destination as my wife and every time i'm overcharged
9. [R3] Grab 3/5 · US Recent update messed up iphone audio: It’s typically a fine service, but they shouldn’t have launched their audio recording setting defaulted to on and which changes the volume of other audio the rider was listening to. And they need to make sure their cars offer functional seatbelts, and have a feedback setting specifically around dysfunctional or unreachable seatbelts.
10. [R6] Grab 3/5 · US Ads annoying: I understand the needs For ads but they actively get in the way of my tracking my rides whilst using the app.
11. [R9] Grab 3/5 · US It’s okay: It was great to use while I was in Thailand in Vietnam, however, it keeps automatically removing my card information. There was once a ride that I booked and didn’t know that my card was removed, so Cash was automatically selected, and this caused a huge issue for me with the driver because I didn’t have cash to pay them.
12. [R4] Grab 1/5 · US Bad service for the drivers: Travelled in Malaysia only for 5 days, yet I was scammed by drivers twice.
13. [R33] Grab 1/5 · US Grab Driver Service: Driver brought the food. Said I shorted him. I double checked him with the receipt. Counted the money infront of me. Said everything was fine then left. I opened the box and the food was smashed.
14. [R35] Grab 1/5 · US Wicked app: There are algorithms that intentionally delay you or assign you a driver with multiple stops, etc. - all this if you cancel a trip regardless of your circumstances - I recommend using InDrive or Bolt.
15. [R41] Grab 1/5 · US Scam company: I ordered 1 kg of durian on the platform, but they only gave me 0.2 kg. Customer service said it was a translation error. If it was a translation error, why didn't you charge me 1 Vietnamese dong and give me 0.2 kg of durian? You must refund my money or give me the durian I'm owed. · translated
16. [R27] Grab 1/5 · US Delay and issues with foreign cards: Help center is non existent
17. [R39] Grab 1/5 · US Tipping is broken: It’s super frustrating how the tip magically never seems to work. The rest of the app when it comes to giving Grab money always works fine, of course. But when I try to add a tip to the driver, half the time it decides to have an error. And when you message Support, they say they are unable to add a tip. How on earth are the admins of the driver delivery app unable to add a tip
18. [R43] Grab 1/5 · US Avoid this app customer gets blame for everything!: This company is terrible. I can honestly say they’re no different from Uber Eats in the United States. I paid $37.50, including the tip, and none of it was refundable because the restaurant refused to issue a refund. On top of that, the drivers failed to read my delivery notes and messages, even though I clearly instructed them to deliver the ord
19. [R52] Uber 5/5 · US Great ride: Very friendly, great driver, a pleasure to ride with him!
20. [R55] Uber 5/5 · US Definitely use him again: Great driver. Right on time. Good conversation. Ride went quickly.
21. [R58] Uber 5/5 · US Lost phone: Phone fell out in drivers car and he brought it back immediately without hesitation. Thank you very much to Constantine
22. [R60] Uber 5/5 · US Anna: Great ride
23. [R69] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
24. [R72] Uber Eats 5/5 · US Uber Eats: It’s very simple and they give free money, cause they’re goated!!
25. [R73] Uber Eats 3/5 · US Need better promotions: I’ve been using your absence you guys hit the market and in the beginning first two years it was always good lately for the last year or two. It’s gotten very expensive and I don’t get any promotions and when I do there for things that I don’t use which I find that weird if you guys see that someone’s always ordering food, you should throw out more food promos
26. [R75] Uber Eats 5/5 · US Company and Drivers: Great company and efficient drivers
27. [R83] inDrive. Save on city rides 5/5 · US My opinion: Very convenient
28. [R86] inDrive. Save on city rides 5/5 · US Convenient: Been using this app since the first day we arrived Manila. I tried grab first and then gsm but no luck. My international number is not working so I tried Indrive and I was surprised by how fast and easy the app is and very convenient to use every time we go out of town. It’s cheaper compared to other apps like grab. I’m very pleased with this app.
29. [R91] inDrive. Save on city rides 5/5 · US Kind drivers: These men are so helpful. I injured my knee and they carry my bags to my doorstep. I appreciate them.
30. [R94] Yandex Go 5/5 · US Excellent: Clean, smells good, pleasant driver, good music · translated
31. [R97] Yandex Go 5/5 · US Nice: Comfortable ride, clean car, and a pleasant experience. Highly recommended!
32. [R104] Yandex Go 5/5 · US Great ride: On time and polite. Nice car and cool inside!
33. [R106] Yandex Go 5/5 · US The driver is just what you need. · translated
34. [R108] foodpanda 5/5 · US abt foodpanda:: great app easy to use and for any Inconvenience even provides refund so far I’ve been really satisfied with it and would encourage others to use it too.
35. [R113] foodpanda 5/5 · US Good promo: Gave me a box of noodles at 8$ . Thanks
36. [R115] foodpanda 5/5 · US Well: My experience with Foodpanda much amazing. It’s a my favorite app when I starve
37. [R13] Grab 1/5 · US bad updates & inconvenience: please do not auto change my location, too difficult to book for family members
38. [R5] Grab 5/5 · US So Convenient, So Reliable!: Whether it’s on a bike or in a car, it’s been a lifesaver. When I discovered food delivery I was hooked.
39. [R20] Grab 5/5 · US I love it: Great app to receive food
40. [R28] Grab 5/5 · US Very reliable: Grab is a reliable app for transportation and food delivery. Booking rides is quick, and the service is always convenient.
41. [R44] Grab 5/5 · US Fast and Efficient: This service has been great , I have been in Thailand since Mid May and when I need something I just go to my Grab App…