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Updated July 2026 · real, multi-region App Store reviews
Better options than

Donatos Pizza alternatives

Donatos Pizza users frequently encounter app issues, from glitches preventing orders to problems with rewards. Alternatives like Domino's and Pizza Hut offer different ordering experiences, while Papa Johns focuses on pizza quality, Little Caesars on value, and Slice on supporting local pizzerias.

Why users look for alternatives to Donatos Pizza

The alternatives

Domino's Pizza USA
4.8★ · 4,981,370 ratings · Free

Domino's Pizza USA offers a generally easy-to-use app with good prices and deals, and users often praise the pizza quality R52R58. The app is valued for its convenience, though some users report issues with account login and rewards R51R53R63.

Better for: Domino's Pizza USA is better for users who prioritize good deals and an easy-to-use app for ordering, especially if they frequently order the same items and would benefit from a 'reorder last order' feature R58. It suits those looking for reliable pizza quality and who appreciate digital ordering convenience, despite occasional app glitches R52R63.

Head-to-head: Donatos Pizza vs Domino's Pizza USA
Pizza Hut
4.7★ · 4,228,456 ratings · Free

Pizza Hut offers awesome food and a convenient app, although some users experience significant issues with logging in, redeeming rewards, and selecting payment methods R65R68. The app's order tracking is not always accurate .

Better for: Pizza Hut is better for customers who value the food quality and don't mind potential app frustrations with login or payment, or who are willing to call in orders for specific customizations like gluten-free crust . It suits those who prioritize the pizza itself over a perfectly smooth app experience .

Head-to-head: Donatos Pizza vs Pizza Hut
Papa Johns Pizza & Delivery
4.9★ · 1,516,060 ratings · Free

Papa Johns Pizza & Delivery is praised for its pizza quality, with many users considering it the best R80R83R86. However, the app frequently has issues with rewards ('Papa Dough') not loading, and some users report problems with customizing orders or saving delivery instructions R79R81.

Better for: Papa Johns Pizza & Delivery is better for users who prioritize the taste and quality of the pizza above all else, especially those who enjoy their stuffed crust R80R83R86. It suits customers who are willing to overlook app bugs related to rewards or order customization for what they consider superior pizza R81R86.

Head-to-head: Donatos Pizza vs Papa Johns Pizza & Delivery
Little Caesars Pizza
4.8★ · 791,359 ratings · Free

Little Caesars Pizza offers an easy-to-use app with a pizza tracker and portal, and is known for its affordable prices and good taste R94. However, the app lacks options for order customization like adding extra cheese or toppings, and some users report issues with in-store pickup or order cancellation R93R95R96.

Better for: Little Caesars Pizza is better for budget-conscious customers looking for cheap, tasty pizza that's often ready quickly R94. It suits users who appreciate a simple ordering process and features like a pizza tracker, but who don't require extensive customization options for their orders R95.

Head-to-head: Donatos Pizza vs Little Caesars Pizza
Slice
4.9★ · 721,377 ratings · Free

Slice is an app designed to order pizzas from independent pizza makers, praised by some users as the 'best pizza app' for this purpose R108. However, many users report significant issues with the app's functionality, including orders not appearing, poor customer service, and difficulty navigating the interface R107R110.

Better for: Slice is better for users who specifically want to support and order from local, independent pizzerias rather than large chains R117. It suits those who value the concept of connecting with smaller businesses for their pizza, provided they are prepared for potential app glitches or customer service challenges R107R110R117.

Head-to-head: Donatos Pizza vs Slice
Stick with Donatos Pizza if

You should stick with Donatos Pizza if you consistently have a positive experience with their app, as some users report no issues and find it great . It's also a choice if you highly value Donatos' specific pizza quality and are willing to call in orders or use the website if the app acts up, or if recent updates have resolved previous problems for you R4R6.

Evidence note: No alternatives had too few reviews to judge.

Frequently asked

Why do Donatos Pizza users look for alternatives?
Donatos Pizza users look for alternatives primarily due to persistent and severe app glitches that prevent them from placing orders, issues with rewards not working or points disappearing, and the app frequently crashing or being unresponsive R1R4R6R7.
Which pizza app is best for deals and ease of use?
Domino's Pizza USA is often cited for its good prices, deals, and an easy-to-use app, making it a strong contender for those prioritizing value and convenience R58.
Which pizza app is best for supporting local pizzerias?
Slice is specifically designed to allow users to order from independent pizza makers, making it the best option for those who want to support local businesses R117.
Do any pizza apps have issues with rewards programs?
Yes, several pizza apps have reported issues with their rewards programs; Donatos Pizza users frequently mention points disappearing or rewards not loading R16R19R27R29, while Papa Johns Pizza & Delivery users often experience 'Papa Dough' rewards failing to load R81, and Pizza Hut customers have reported losing points after updates or being unable to access their rewards R67.
Which pizza app is best for pizza quality?
Papa Johns Pizza & Delivery is frequently praised for its pizza quality, with many users stating it's the best and their kids only love Papa John's R80R83R86. Domino's Pizza USA also receives praise for its amazing pizza R63.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Donatos Pizza 2/5 · US Terrible: App is extremely glitchy. At first it wouldn’t accept my address that I had previously saved. Now it won’t even allow me to add pizzas to the order. The final straw is I gave up and my bf got a completely different price on his app.
  2. [R4] Donatos Pizza 1/5 · US Seemingly broken: Technical errors every time I try to use the app. I feel like I’ve lost a lot of rewards points because of this, which is the whole point of having this app. Great food, but the app never works properly for me.
  3. [R6] Donatos Pizza 3/5 · US App not working: I keep getting and an internal server error when attempting to pay! Have had to call or go to the store to order. Then I don’t get my points for the purchase. Been going on for over a week now!
  4. [R7] Donatos Pizza 1/5 · US I can almost never complete my order due to Invalid Token Error: This app is so frustrating. I always log in and order everything with no problem. Then when I go to submit the payment, I get an error message.
  5. [R12] Donatos Pizza 3/5 · US I love donatos pizza I just wish the app was better: Anytime I order from your app the special deals never work and it upsets me because I love you guys and when the app glitches I can’t afford to buy it. So please fix the app it genuinely would mean the world to me to see your app and services flourish to more people
  6. [R16] Donatos Pizza 3/5 · US App took my points for rewards: For the most part it’s easy to navigate the app but it took around 150 points from me when I didn’t spend the points.
  7. [R15] Donatos Pizza 1/5 · US Can't even open it now: The app is terrible!!!!! I've struggled with it over the last year or more. Now it won't even open. Several times I was so frustrated that we didn't even order from them and ate elsewhere! Lost my business.
  8. [R17] Donatos Pizza 1/5 · US Barely functional: This is the worst app I’ve ever tried to use to order food. It somehow gets less functional with every update. It genuinely feels like Donatos actively wants to dissuade anyone from ordering food.
  9. [R32] Donatos Pizza 1/5 · US App won’t even open now!!!: Just updated the app, tried deleting and reinstalling and app closes as soon as it opens!! Seems like glitchy apps have been plaguing Donatos Pizza for years. Not sure when they’re going to get their act together and hire some decent developers. Will be looking to order at other pizza establishments until then. Donatos has good pizza, but tired of the constant app issue
  10. [R36] Donatos Pizza 1/5 · US App won’t even open: Every time I’ve had a craving for pizza the last few months and tried to open the app it completely crashes.
  11. [R3] Donatos Pizza 3/5 · US Suggestion: You should add a notification letting us know that a food delivery service is going to be used to deliver our food before we submit the order so we can cancel it because I have never once gotten my food warm or hot since you started using them.
  12. [R51] Domino's Pizza USA 1/5 · US It would be nice if I could use it.: The app signed me out then the password reset link wouldn’t work and now my account has been locked for a few days. The bot is worthless and customer support hasn’t gotten back to me. Hopefully they can fix it because when the app works it’s good but if you can’t use the app it’s worthless.
  13. [R52] Domino's Pizza USA 5/5 · US Good: Good to eat when I’m faded
  14. [R53] Domino's Pizza USA 3/5 · US Inconsistent: App keeps signing me out. Annoying. Lost my business today, no time for it.
  15. [R54] Domino's Pizza USA 1/5 · US Wings: I had a pool game. I ordered pizza and wings. The wings were very tiny. They did not have enough sauce and like they drizzled the sauce on top. Worst experience ever at domino’s in Irvine
  16. [R65] Pizza Hut 1/5 · US Awful: I tried to sign in on app by receiving a code. They send the code at for example 5:49pm. I type it in at 5:50pm, it says invalid code. When placing an order on the website during checkout it says webpage error. Then it reloads. Please fix this problem if you want your customers to take advantage of your reward program.
  17. [R66] Pizza Hut 4/5 · US Tips on Tax: App is fine, but auto tip includes tax in calculation, which annoys me.
  18. [R67] Pizza Hut 3/5 · US Sad Face: Well updated the app. Not sure whose fault but lost all my points Pizza Hut prices went way up can’t hit contactless delivery and only 40 characters to explain to the driver where to go for delivery. #sadface
  19. [R68] Pizza Hut 1/5 · US Unusable: I used to use this all the time but now it won’t let me select a payment method so I can’t order anything. I deleted and redownloaded the app. It still does it.
  20. [R79] Papa Johns Pizza & Delivery 1/5 · US Screwed up App: If you order a Vegetarian pizza, it wont let you remove the onions and the green peppers . It removes all the toppings and reverts back to a cheese pizza.
  21. [R80] Papa Johns Pizza & Delivery 5/5 · US Dope: Deliver every pizza perfectly better than any pizza place that you can’t imagine not gonna lie
  22. [R81] Papa Johns Pizza & Delivery 3/5 · US WHY CANT I EVER OPEN MY REWARDS: I have been ordering since September each time it tells me I have earned papa dough but it never loads always says " failure to load" customer service is useless FIX THE APP!!!!!
  23. [R82] Papa Johns Pizza & Delivery 1/5 · US The app and this particular store are terrible.: I scheduled an order for delivery, got no call or email and my order was cancelled with no notice. Now I have 8 people who have been waiting hours for lunch and I had to place the order again after going through automated menus and waiting on hold. It’s an absolute nightmare.
  24. [R93] Little Caesars Pizza 1/5 · US Pay at store: Does not give me a pay in store options
  25. [R94] Little Caesars Pizza 5/5 · US Amazing and on time: Love it, love it, love it, little Caesars comes through when ya need it🤘🏾🤘🏾🔥🔥🔥
  26. [R95] Little Caesars Pizza 3/5 · US Easy to use app need more options: I love the app it works great except you can’t make changes to your order like extra cheese or add a topping to your favorite pizza. That option will improve the app to a Five star experience .⭐️⭐️⭐️⭐️⭐️
  27. [R96] Little Caesars Pizza 1/5 · US Horrible!: I placed an order in the app for pick up inside the store. I received a notification my order was ready and in the portal but the store locked the doors at 9pm. After I explained my order was in the hotbox for pick up, two employees still pointed my towards the drive thru which had 4 cars waiting in line. Not only did I have to wait an additional 15mins for the food, it was cold by then
  28. [R107] Slice 1/5 · US link to no where: forced to download app to see wait time on my pizza, I download the app sign up and my order is no where to be found on the app even though I used the same number and email. clicking the link drags me to order more pizza but I just wanted to know how long the pizza would take. waste of time
  29. [R108] Slice 5/5 · US Good Pizza: Always on time and very delicious food
  30. [R109] Slice 3/5 · US I don’t know.: I like not having to talk to someone, but $12 to get it delivered like 10 blocks is too much.
  31. [R110] Slice 1/5 · US Went Downhill: Used to be great, but the customer service has gone way downhill and I likely won’t use this app anymore.
  32. [R58] Domino's Pizza USA 5/5 · US Digital Dominos Pizza is the Best 🤣: Pest prices, deals and pizza. Easy to use app
  33. [R117] Slice 5/5 · US Best pizza app: Best app to order pizzas from independent pizza makers. Highly recommended
  34. [R19] Donatos Pizza 1/5 · US Rewards never load: This app is absolute garbage. Rewards will never load, buttons sometimes show up, can’t navigate back from some menus. Just trash.
  35. [R27] Donatos Pizza 1/5 · US Rewards Never Work: I order from here almost once a week. Why doesn’t the rewards work? Thinking about switching because of this.
  36. [R29] Donatos Pizza 1/5 · US Fix rewards: unable to view or redeem points on app or site
  37. [R83] Papa Johns Pizza & Delivery 5/5 · US Cheese: When it comes to a pizza, Pappa John’s is the best! My kids only loves PJ forever!!!! The rest doesn’t count 😆
  38. [R86] Papa Johns Pizza & Delivery 5/5 · US Yum: I love the stuffed crust pizza.
  39. [R63] Domino's Pizza USA 2/5 · US MANY App Issues: I love Dominos. Amazing pizza. Fix your app. There’s too many bugs and sometimes I have to just order a whole different place because there’s so many issues (crashing, deals RANDOMLY disappearing, etc)

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store