ParkWhiz alternatives
ParkWhiz users often seek alternatives due to issues with parking availability, unexpected charges, and poor customer support. Alternatives like SpotHero and ParkMobile offer more reliable reservations and broader coverage, while PayByPhone focuses on simplicity for street parking.
Why users look for alternatives to ParkWhiz
- Users frequently report that parking spots reserved through ParkWhiz are unavailable or full upon arrival, leading to frustration and wasted time.R4R7R9R13
- Many users experience issues with QR codes or entry/exit systems not working, forcing them to pay twice or causing delays.R1R19R21R25
- Customers often complain about ParkWhiz's customer support being unresponsive or unhelpful, especially when trying to get refunds for issues like unavailable spots or double charges.R1R7R11R13
- Some users find ParkWhiz prices to be higher than paying directly at the lot, sometimes double the cost, questioning the value of using the app.R3R9
- The app has technical issues, including broken search functionality, problems saving passes to digital wallets, and general unreliability.R6R12R20R24
The alternatives
ParkMobile is a widely used app for simplifying parking payments across many US cities, offering convenience for street parking and garages R55. It allows users to pay for parking directly from their phone, which many find helpful and convenient R52R55.
Better for: ParkMobile is better for users who frequently park in various cities and need a reliable, widely accepted app for street parking and garage payments R55. It's also suitable for those who value the convenience of extending parking sessions remotely . However, be aware of potential service fees R53 and occasional login or verification issues .
Head-to-head: ParkWhiz vs ParkMobilePayByPhone Parking aims to make parking easy and affordable, allowing users to pay quickly from their phone . It's praised for its simplicity and speed, saving time compared to physical kiosks .
Better for: PayByPhone Parking is better for users looking for a straightforward app primarily for street parking, especially if they value quick transactions and ease of use . However, users should be aware of potential glitches with the pay feature R67, issues with the app not recognizing parking zones R68, and convenience fees .
Head-to-head: ParkWhiz vs PayByPhone ParkingSpotHero is a reliable parking app that allows users to find and book parking spaces quickly and conveniently, often providing good value R80R82. Users appreciate its ability to secure guaranteed parking for events or meetings . It also offers easy cancellation and refund options .
Better for: SpotHero is better for users who want guaranteed parking for specific events or meetings and value the ability to book ahead of time . It's also a good choice for those who appreciate easy cancellations and refunds . However, some users have reported paying more than the drive-up rate R81 or experiencing issues with navigation to the correct lot or QR code retrieval .
Head-to-head: ParkWhiz vs SpotHerometerUP Parking is designed for paying for street parking, particularly in Philadelphia, and is generally considered easy to use and resourceful R94. It offers the convenience of paying by phone rather than using coins or credit cards at a kiosk R93.
Better for: meterUP Parking is better for users who primarily park in areas where it's supported, like Philadelphia, and prefer mobile payments over physical meters R93R94. However, recent updates have caused issues for users with older iOS versions R93, and some find the new interface, like the spinning dial for time selection, less intuitive R96. There are also reports of glitches leading to tickets and difficulty changing payment methods .
Head-to-head: ParkWhiz vs meterUP ParkingMetropolis aims to offer a drive-in, drive-out parking experience, often using license plate recognition R110.
Better for: Metropolis might suit users who frequent specific lots where its automated system is reliably implemented. However, based on reviews, it's difficult to recommend broadly due to numerous critical issues. Users frequently report problems with the app not allowing payments R108, incorrect charges R107, and gates not opening R107. Customer service is also described as poor, often relying on unhelpful AI .
Head-to-head: ParkWhiz vs MetropolisYou should stick with ParkWhiz if you primarily use it in specific locations where it consistently works well for you, such as for events where you can find good deals . It can be fast and easy to use once set up for regular spots . Some users also report excellent customer support experiences when issues do arise .
Evidence note: Metropolis has too many negative reviews and too few positive ones to confidently recommend for specific use cases.
Frequently asked
Does ParkWhiz guarantee a parking spot?
Is ParkWhiz customer service helpful for refunds?
Can ParkWhiz be more expensive than paying directly?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] ParkWhiz Nightmare: I purchased the parking pass for what the app alleged was a 24 hour public lot. upon arrival the attendant refused to open the gate to the lot, he stated the lot was exclusively for monthly clients. The app does not allow you to request a refund, you must email.
- [R7] ParkWhiz Scam: They let Me book a parking spot but didn’t check that the parking lot was already completely full. Couldn’t park. Ended up showing late. Wasted gas. I tried to contact them through phone and app for a refund but they only let you speak to a simple, unhelpful bot. I had to do a charge back through my bank.
- [R9] ParkWhiz Not sure if this is worth it: You can book a parking but they don’t guarantee the parking lot will have spots at the moment you start your reservation, sometimes you will have to park somewhere else and come back, which will eat your savings. Price is decent if you get a spot. In several parking lots the app tells you that you have to park but all of them have a valet. Last, service is terribl
- [R13] ParkWhiz Parking is not guaranteed: I purchased a parking spot for a July 4th event, drove 1 hr to the event, parking attendant said parking is full despite me paying for my parking spot ahead in parkwhiz. Customer support won’t help with refund. I had to submit a word form for refund. Still waiting on refund.
- [R1] ParkWhiz Got screwed; no help: ParkWhiz told me to show my parking pass to the garage attendant after parking. But there was no attendant present - only a security guard who said he could do nothing and that everything was automated. I tried to call the ParkWhiz help line, but I could not get through. So, I left, trusting that ParkWhiz would take care of things. Big mistake. I came back four hours later, p
- [R19] ParkWhiz Charges twice upon exit: ParkWhiz works with garages that have broken app readers. When you exit they charge you twice what you agreed to and ParkWhiz doesn’t realize this is fraud
- [R21] ParkWhiz Codes didn’t work: Used the app for the first time to book a parking garage. The instructions were clearly marked with a phot of the entrance including a matching address easily found by Google Maps. Upon entering, the code did not work. When I requested help from the garage, they indicated that the address did not match their parking garage and I was forced to pay on the spot. When attempting to
- [R25] ParkWhiz QR Code didn’t work, still haven’t got a refund.: The parking garage wouldn’t accept the QR code on the app. So I had to pay for parking twice and they still haven’t given me a refund
- [R11] ParkWhiz SCAM! BEWARE with NO REFUNDS: This app has turned bad. Recently I have had Multiple bad experiences to the point I am deleting the app. I like purchasing parking ahead especially in LA because looking for parking is stressful! Three times now they emphasized no refunds even for reasonable issues. I couldn’t use the first parking and they refused to refund me even though the parking date was weeks
- [R3] ParkWhiz Overpriced: I have 2 situations now where I have booked my parking on this app and I have paid more in the app than if I just paid in the lot/ramp. Today, I paid $60 for a spot that would have only been $30 if I paid upon arrival. It’s an easy app to use and easy to transfer the pass, but it should not cost double to use this app.
- [R6] ParkWhiz No history kept: This app keeps no history of parking payments. Used the app to park tonight. I received the screen with the $22.+ payment information and car information. In less that the time to park I found a $95 ticket saying it was for parking violation. The car was parked perfectly between lines. No sign said that position was reserved or prohibited. Called both numbers on the ticket one ans
- [R12] ParkWhiz Needs Work: The search feature is essentially useless. The app will not let you scroll to the event you are searching for.
- [R20] ParkWhiz Wallet integration broke: My office parking garage uses ParkWhiz exclusively. No issues getting in or out of the garage, but major issues getting parking passes to save to Apple Wallet after the latest update (doesn’t work at all). Four weeks and still no resolution. Have tried uninstalling the app, signing out, and restarting my phone… all the usual stuff, to no avail. A major inconvenience, but
- [R24] ParkWhiz Mutiple emails 1 phone number: This app has caused me excessive stress. Because I have multiple emails, but only one cell phone because my Google account happened to be logged into one of my other email account accounts when I purchased my parking I cannot view my parking ticket only through my email, but not through the app. When I tried to login with that email. I use my phone number, but it doe
- [R52] ParkMobile Excelente: Buena idea para ir de compras al Downtown 👍
- [R53] ParkMobile Service Fee Bad: Charging a service fee in addition to parking fee - not good. It’s not a convenience fee, it’s greed.
- [R54] ParkMobile Fraud: They leave no way to fix the error if you have a default vehicle and are paying for a different vehicle. People make mistakes and they profit from them.
- [R55] ParkMobile Best App Ever: ParkMobile app is a game changer! It has simplified parking payments. Best thing since sliced bread. Most intelligent cities employ this service so you can use it in several US areas.
- [R65] PayByPhone Parking PayByPhone parking: App doesn’t work at all when I open it. Only then is the green dots on the screen.
- [R66] PayByPhone Parking Lo mejor: Resuelve todo
- [R67] PayByPhone Parking Pay feature glitches: Pay feature always glitches and takes a while to actually work bc it will reject all payment forms unless you manually type in your info. Even then some times the page will like bounce and not allow it. And it wont let my card on my apple wallet work either? Ive had this issue on other fast pay apps too. They’ll just reject a normal card? Wish they’d fix that issue bc it’s a
- [R68] PayByPhone Parking Non functional: After happily using this app for years, it has not worked for the past month or so. It doesn’t recognize the parking zone making it unusable. Moved on to another app.
- [R79] SpotHero Terrible experience 271 W 47th St NYC: Signed in as guest on app. Prepaid. Arrived at exact time. Attendant refused to scan our SpotHero QR code. Had to call police and SpotHero escalation to get car back.
- [R80] SpotHero Easy to use: This app is very convenient to find a parking space, and it is very easy to use
- [R81] SpotHero Literally paid MORE than the drive-up rate: This app isn’t what it used to be! Honestly, save yourself the headache of prepaying and just look for a spot at your destination. I used SpotHero thinking I was saving money and securing a spot for my night out in San Francisco. Huge mistake. The app charged me nearly $38, but when I showed up, the sign at the garage clearly said $25 for the day. Even t
- [R82] SpotHero Reliable Parking App: SpotHero works exactly as intended, and I have never had any issues with the app or my reservations. Finding and booking parking is quick and convenient, and the student discount makes the already competitive rates an even better deal. It has become my go to app whenever I need parking.
- [R93] meterUP Parking Updated App: Unfortunately I am NO Longer able to use the App!!! My phone is outdated….so I cannot update to the required iOS 😡😡😡 Very disappointing. I have used this app for YEARS!!! Now it is no longer an option!!! The kiosk typically require coins or a credit card!!! Who carries that many coins … quarters and who wants to stand Unaware of their surroundings at a kiosk???? Disappointed, ST
- [R94] meterUP Parking Should make CarPlay compatible: This app serves its purpose, which is paying for street parking in Philadelphia. The developer should consider making this app Apple CarPlay compatible, this would be very helpful when parking.
- [R95] meterUP Parking App deleted my vehicle nicknames: It’s a great app, however, it updated without my knowledge and deleted all of my nicknames for my vehicles. I am quite upset. Because now I can’t identify many of the vehicles on my list. And I had to walk downstairs this morning to get one of the license plates verified. It’s not an issue to name the vehicles again through time, but it is just inconveniencing
- [R96] meterUP Parking Dumb usage: Makes you spin a dial instead of typing in the amount of time you want because PPA has to be difficult as usual.
- [R107] Metropolis Terrible Parking Company: Was asked to park here by DePaul University to receive free parking. Standing in-front of the orientation helper I used the QR code and created my Metropolis account and completed the parking as instructed. My card was charged $9.99 and the charge was then refunded. At leaving time the gate refused to open and now they wanted me to pay for parking. I have been getting
- [R108] Metropolis Needs Work: The app can be glitchy, sometimes it will recognize I am at a lot and sometimes it doesn’t. Even the QR Code requires me to scan it twice because the app will open but not bring up the option to pay for your parking even though it shows you in the lot. There are also payment issues, I had to call to have my payment methods removed and re add them just to get my payment to go through, e
- [R109] Metropolis Hard to Communicate: It wont give you option to change license plate, it would charge you automatically
- [R110] Metropolis No service? get charged an extra $50: Absolutely trash, “drive in drive out” is a total lie. Cause if you drive into a lot with no internet service you can’t start a parking session. And rather than notify you about that unlogged session asap, which they CAN do considering they have a WHOLE APP that has your license and contact information, they wait 3 months to tell you and charge an extra $50 on
- [R23] ParkWhiz ParkWhiz will not refund me for a reservation that I was denied entry by the garage: I reserved a parking spot in a New York City garage using this app. I prepaid the parking and when I arrived at the garage, the attendant denied my entry because they said the lot was full. Since I arrived a few minutes past my reservation time I was unable to cancel and obtain a refund. ParkWhiz is saying that t
- [R26] ParkWhiz Refund issue: This app had no issues with refunds in the past. I had a booking at a garage recently that was full so I had to buy another spot using the app. I requested a fund 2 times and have not heard back. It has been over a month. I am now using Spot Hero.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store